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Thanks Timo.

Yes, we are going to a 24hr uptime solution for our application.

Currently, we do have a few hour backup window but we need to close that
window and go to a "hot" backup solution.  

We have some people that are complaining that they are trying to do work in
that backup window of 2am - 5am.  

I guess those people have different sleep patterns that most!

Javier

-----Original Message-----
From: MSU Network Administrators Group [mailto:[log in to unmask]] On
Behalf Of Vasquez, Timo
Sent: Tuesday, October 09, 2007 1:30 PM
To: [log in to unmask]
Subject: Re: [MSUNAG] Oracle assistance

Ray brings up a great point, making a cluster/setting up replication.
Not sure how Oracle works in that sense but can you do log shipping and
move copies of containers to a second oracle server?  Is you environment
24hr?  Can you have back up times that are when no one is in the
production environment?  If not look into moving copies to  you offline
server.

Timo.

-----Original Message-----
From: MSU Network Administrators Group [mailto:[log in to unmask]] On
Behalf Of Ray Hernandez
Sent: Tuesday, October 09, 2007 1:24 PM
To: [log in to unmask]
Subject: Re: [MSUNAG] Oracle assistance

I don't know enough about Oracle, but is it possible to replicate  
your database to a separate staging area and then back that up? That  
way you wouldn't have to backup a live service.
--Ray

On Oct 9, 2007, at 12:42 PM, Javier Ornelas wrote:

> We have an Oracle database and are in urgent need of some Oracle  
> assistance.  Can anyone recommend a good Oracle consultant for on- 
> site help?  The help we need is related to backing up our Oracle  
> database.  It is a couple hundred GB in size and we need to do a  
> hot backup of the database to keep the application up and running  
> while backup is taking place.
>
>
> One of the backup options that we tried is purchasing Symantec  
> Backup Exec 11d and its Oracle agent.  We set up a server with the  
> Backup Exec 11d software including the Oracle agent.  On the Oracle  
> server, I installed the Backup Exec Remote Agent.  Here's our  
> problem when trying to use the Backup Exec product:  Our Oracle  
> database SID and the Oracle database name are not the same.  The  
> Remote Agent when I setup the Oracle portion of it lists the Oracle  
> local instance name as ORA7.  ORA7 is not the database name that we  
> are using.  Since our username of "backup" is not found in the  
> database called ORA7, we get authentication problems.  I cannot  
> type over the Oracle local instance name of ORA7 with our database  
> name.  The Remote Agent is finding this local instance name from  
> two things (according to Symantec tech support): services and  
> registry.  We have tried to change items in the registry and this  
> did not help matters.  ORA7 is still the only listed Oracle  
> instance name found by the Remote Agent.
>
>
>
> Symantec has told me that this isn't their problem and that we need  
> to fix things on our end.  This would mean a total rebuild of the  
> Oracle database.  Needless to say, Symantec isn't an option that we  
> are going to pursue any longer.
>
>
>
> Any recommendation for an Oracle consultant would be greatly  
> appreciated.
>
> Thanks,
>
>
>
> Javier Ornelas
>
> MSU Health Information Technology
>
> Network Services/Support
>
> A118K Clinical Center
>
> East Lansing, MI 48824
>
> (517) 355-6531
>
> (517) 432-4774 fax
>
>
>
>