I agree as well, a wiki warehouse of knowledge would be extremely nice instead of trying to navigate through all the different groups pages to find an answer. I also really like the idea of a forum with different groups and sub groups X86 Windows XP Vista Linux PowerPC Mac OS 9 Mac OS 10 Linux Software Adobe Reader Microsoft Office 2003 Office 2007 Word 07 Excel 07 Etc. Etc. ----- Original Message ----- From: "Tony Cooke" <[log in to unmask]> To: <[log in to unmask]> Sent: Monday, October 15, 2007 1:20 PM Subject: Re: [MSUNAG] IT Collaboration Tools > Count me in ;) > I think that both a forums site and Wiki would be great ideas. The forums > would facilitate group conversations specific to subject area (and could > be moderated by community experts in their subject area), and would also > serve as the "campus IT people" directory that several people were > interested in at the IT Exchange. > Wiki, on the other hand, would be great for documentation. I think that > the ACNS Techbase is great (wonderful changes in the last few years) but > something more community driven would be beneficial as well. > -Tony > > > > ----------------------------- > > Jon, > Maybe you can I could start an ex-EDS employee support group there! :) > -- > Troy Murray > Informatics Specialist > Michigan State University > Biomedical Research & Informatics Center (BRIC) > 100 Conrad Hall > East Lansing, MI 48824 > Phone: 517-432-4248 > Fax: 517-353-9420 > E-mail: [log in to unmask] > > > -----Original Message----- > From: MSU Network Administrators Group on behalf of Jon Galbreath > Sent: Mon 10/15/2007 12:48 PM > To: [log in to unmask] > Subject: Re: [MSUNAG] IT Collaboration Tools > I like the idea of a wiki or forum, possibly SharePoint now that it's > matured dramatically. Essentially the creation of a central knowledgebase > for all of the MSU IT staff to contribute to and enhance as issues arise. > Yes, I come from a corporate background, but a good KB can be an > invaluable > tool. Anything that allows the exchange of questions/answers, code, > tools, > etc. to allow for better management of resources just makes sense for a > enterprise this large and spread out. > > > From: MSU Network Administrators Group [mailto:[log in to unmask]] On > Behalf Of Troy Murray > Sent: Monday, October 15, 2007 12:42 PM > To: [log in to unmask] > Subject: [MSUNAG] IT Collaboration Tools > > > At the meeting on Friday the question was brought up as to what type of > tools would be the most effective for communication with other MSU IT > staff > in sharing ideas, solutions, and finding individuals with specialized > skills > or experience in a certain area. Some of the tools suggested were blogs, > wiki, SharePoint, forums and a central list of individuals and their > expertise. > To me I like the idea of a MSU IT forum the best, although other tools > could > be used in conjunction. The list of different topics that was shown to us > during the IT Exchange could easily be broken down into sub-forum areas > for > specific topics. Just as a rough example: > Systems > -Windows > |-Vista > -Linux > -Mac > Programming > - Languages > |-C++ > |-C# > - Scripts > |-Perl > For me, it would be most useful is each of these "areas" could provide an > RSS feed, so I could subscribe to the "Perl" one, for example, and see all > of the posts come through my RSS reader. With questions and responses all > in one place it would serve as a fantastic knowledge base for searching > for > solutions to problems that have already been solved by someone else but > are > new to me. If there was some type of "point" system for when a correct > answer is given by someone they are awarded a point. This would allow us > to > see, in a certain area, who might be the best persons to ask. > What tools do you think would be good and why? > -- > Troy Murray > Informatics Specialist > Michigan State University > Biomedical Research & Informatics Center (BRIC) > 100 Conrad Hall > East Lansing, MI 48824 > Phone: 517-432-4248 > Fax: 517-353-9420 > E-mail: [log in to unmask]