Full-time, 12-month staff position

DUTIES: The Michigan State University College of Law seeks a Technology Helpdesk Support Specialist. This position provides helpdesk coverage and solves trouble tickets, with an emphasis on PC troubleshooting. Other significant duties include instructional technology support. This position includes some flexible schedule of hours to provide technology support for evening and weekend events.

QUALIFICATION: Requires a thorough knowledge of pc, audio and video equipment and related software. Experience in supporting video conferences strongly preferred. A familiarity with computer hardware, peripheral devices, Windows 2000/XP; end-user knowledge of Microsoft office and Corel WordPerfect; a proficiency in diagnosing and solving associated problems; excellent communication and customer services skills. This job requires the knowledge equivalent normally acquired in a Bachelors Degree in computer technology, information systems or multimedia arts. A candidates education and experience may be an equivalent combination of that described in the job description.

APPLICATION: Applications will begin immediately and continue until the successful candidate is identified. Applicants should submit a cover letter, resume, and the names of three references. MSU is an affirmative action, equal opportunity employer and is committed to achieving excellence through cultural diversity. The University actively encourages applications and/or nominations of women, persons of color, veterans, and persons with disabilities.

Email applications are preferred. Applications should be submitted to:

Ms. Teresa Eldred
Purchasing and Human Resource Manager
Michigan State University College of Law
368 Law College Building
East Lansing MI 48824-1300
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