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We have two BizHub units here in our department using the scan to email function. A few months back I had to reconfigure them to use the express mail service. I also had to request that the IP's be added to the express mail server. Paul Phipps Information Technology Professional University Outreach and Engagement Michigan State University -----Original Message----- From: MSU Network Administrators Group [mailto:[log in to unmask]] On Behalf Of Cameron R. Williams Sent: Thursday, May 31, 2007 10:44 AM To: [log in to unmask] Subject: [MSUNAG] Konica Minolta BizHub scan to email question Does anyone here on campus use a Konica-Minolta BizHub multifunction printer/fax/scanner system? We have been having trouble with the "Scan to Email" function. No matter what SMTP settings I use, the scanned documents are not sent and I get a "No Relaying" type of error message as my only indication of what is happening. Any suggestions or troubleshooting clues would be helpful. It used to work flawlessly, but then the "no relaying" started happening, so I am wondering if something is slightly different on the mail.msu.edu servers that is preventing the Konica-Minolta from forwarding the scanned documents to msu.edu email addresses. Thanks in advance! Cameron Williams >-------------------------------------------------< < Cameron R. Williams > > Information Technologist < < Center for Global Change & Earth Observations > > Michigan State University < < 1405 S. Harrison Rd., 218 Manly Miles > > East Lansing, MI 48823 < < email: [log in to unmask] > > Phone: 517.432.4675 < >-------------------------------------------------<