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The final release of IE7 fixed the problem with my Offer Remote Assistance (at least for me). IE7 RC did break it and the work around is to use windows explorer to launch the link below. Give it a try. hcp://CN=Microsoft%20Corporation,L=Redmond,S=Washington,C=US/Remote%20As sistance/Escalation/Unsolicited/UnSolicitedRCUI.htm Robert Barto MSU Radiology, Infrastructure Team Michigan State University Department of Radiology 184 Radiology Bldg. East Lansing, MI 48824 E: [log in to unmask] <blocked::blocked::mailto:[log in to unmask]> T: 517.355.0120 x216 F: 517.432.2849 ________________________________ From: MSU Network Administrators Group [mailto:[log in to unmask]] On Behalf Of Hoort, Brian Sent: Monday, October 23, 2006 10:43 AM To: [log in to unmask] Subject: Re: [MSUNAG] IE 7 odd behavior after failed connection I've not noticed those problems, but the latest IE7 RC and the final release both break Offer Remote Assistance. ________________________________ From: MSU Network Administrators Group [mailto:[log in to unmask]] On Behalf Of Richard Wiggins Sent: Friday, October 20, 2006 9:08 PM To: [log in to unmask] Subject: [MSUNAG] IE 7 odd behavior after failed connection Both before and after the final release of IE7 I've noticed an odd behavior. If you have trouble connecting to a Web site, say in one tab, it seems to foul up connections to other sites, sometimes for quite a while. Today I had a DNS failure due to a typo, and afterwards IE didn't want to connect to other sites that were legit. Other times if a timeout causes one URL to not load, then other URLs won't load. It also feels like it's single-threaded across the tabs. While one page load is pending, it seems slow if not blocked in loading an unrelated sites in other tabs. Is anyone else seeing these artifacts? Thanks, /rich