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I also got several private replies about this, and eventually wound up talking to Monte Robertson of tech support at Software Security Solutions. He confirmed my hunch, that when you order through the Computer Store you get different software depending on how many copies you order. If you order less than 10 copies at a time, they are single-user copies. You must order 10 or more to get the Enterprise Edition, with mirror server and remote management included. He offered a free 30-day trial, but I may just wind up buying 10 copies instead, so as not to have to worry about it expiring. (It might be helpful if the Computer Store could clarify this in their description.) > -----Original Message----- > From: MSU Network Administrators Group > [mailto:[log in to unmask]] On Behalf Of Erik Selke > Sent: Wednesday, September 27, 2006 9:40 AM > To: [log in to unmask] > Subject: Re: [MSUNAG] NOD32 Download Help > > You should have received an NOD32.lic file, an email with the > link to the software, and a username and password for > downloading the software and putting in NOD32 to get > definition updates. Software Security Solutions will > re-email you the license if you didn't get it. > > When we switched at the beginning of the year, we had issues > with the attachment. When downloading with either > Thunderbird or webmail, the license file was corrupt - I had > to use Outlook to get the file. I did let them know this, > and they said they would try to address it. So I can't say > if that is still an issue. > > Erik > > Wolf, Chris wrote: > > I purchased 3 licenses for NOD32 from the Computer Store to > try it out > > as a possible replacement for Symantec Anti-virus, but I can't > > download anything but the client software, so now I'm > confused about > > what I've bought. > > > > The description from the Computer Store says"NOD32 Anti-Virus from > > ESET for Windows Enterprise and Workstation." > > > > The email I received after purchase says "You are hereby granted an > > End User License". It directs me to > > http://www.eset.com/download/registered_software.php to > download the > > software and gives me a Username and Password. It also says: > > > > "If you have acquired a license for Remote Administrator, the above > > Username and Password will allow you to download NOD32 > Administrator > > Server/Console. Enterprise Edition users are entitled to download > > NOD32 Antivirus for Windows/DOS as well. > > > > NOTE:To unlock the NOD32 Remote Administrator, you will > need the Key > > provided in the attachment of this e-mail." > > > > There is no attachment to the message. > > > > When I try to download the Remote Administrator Console or Server, > > using the Username and Password from the email message, it > rejects them. > > > > Can someone confirm for me what our NOD32 licenses are supposed to > > include? Thanks. > > > > > > --Chris > > ============================================== > > Chris Wolf > > Computer Service Manager > > Agricultural Economics [log in to unmask] <mailto:[log in to unmask]> > > Michigan State University 517 353-5017 > > -- > Erik Selke > Information Technologist > Department of Sociology > 316 Berkey Hall > Michigan State University > [log in to unmask] > (517) 353-1804 >