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You should have received an NOD32.lic file, an email with the link to the software, and a username and password for downloading the software and putting in NOD32 to get definition updates. Software Security Solutions will re-email you the license if you didn't get it. When we switched at the beginning of the year, we had issues with the attachment. When downloading with either Thunderbird or webmail, the license file was corrupt - I had to use Outlook to get the file. I did let them know this, and they said they would try to address it. So I can't say if that is still an issue. Erik Wolf, Chris wrote: > I purchased 3 licenses for NOD32 from the Computer Store to try it out > as a possible replacement for Symantec Anti-virus, but I can't download > anything but the client software, so now I'm confused about what I've > bought. > > The description from the Computer Store says"NOD32 Anti-Virus from ESET > for Windows Enterprise and Workstation." > > The email I received after purchase says "You are hereby granted an End > User License". It directs me to > http://www.eset.com/download/registered_software.php to download the > software and gives me a Username and Password. It also says: > > "If you have acquired a license for Remote Administrator, the > above Username and Password will allow you to download NOD32 > Administrator Server/Console. Enterprise Edition users are entitled to > download NOD32 Antivirus for Windows/DOS as well. > > NOTE:To unlock the NOD32 Remote Administrator, you will need the Key > provided in the attachment of this e-mail." > > There is no attachment to the message. > > When I try to download the Remote Administrator Console or Server, using > the Username and Password from the email message, it rejects them. > > Can someone confirm for me what our NOD32 licenses are supposed to > include? Thanks. > > > --Chris > ============================================== > Chris Wolf > Computer Service Manager > Agricultural Economics [log in to unmask] <mailto:[log in to unmask]> > Michigan State University 517 353-5017 -- Erik Selke Information Technologist Department of Sociology 316 Berkey Hall Michigan State University [log in to unmask] (517) 353-1804