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That did it! Thank you so much for sharing your printer wisdom. We must have spent 3 hours on that stupid thing yesterday. :) On 8/8/05 7:11 PM, "Adam McDougall" <[log in to unmask]> wrote: > We had blue coming out purple on one of our 800ps plotters, > and plotters with a newer version of firmware have a paper > option called 'Plain Paper-ec' that fixed it for us. Have > you tried that one if available? > > -- Adam > Division of Engineering Computing Services, College of Engineering > > > On Mon, Aug 08, 2005 at 06:15:15PM -0400, Bryan Murphy wrote: > > I have an HP Design jet 800 that has been getting VERY heavy use (25 42"x47" > posters in the last few days) and today, mid-print it started printing all > blue as purple. > > We have since reset the printer to factory defaults, reinstalled the > drivers, tweaked all of the available software settings, attempted a custom > color profile made specifically for the paper from HP's website, verified > that we are at the latest firmware version, changed paper rolls and swapped > out ink cartridges. None of this has worked. Blue still prints out as > purple. > > Has any one seen this behavior or know what we could do to fix it? > > Thank you. > > > -- > Bryan Murphy > Computer/Network Coordinator > Plant Research Labs and Plant Biology > [log in to unmask] | [log in to unmask] -- Bryan Murphy Computer/Network Coordinator Plant Research Labs and Plant Biology [log in to unmask] | [log in to unmask]