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Please CC this information to the list.  I'd like to join this program too.

David McFarlane wrote:

> Tony,
>
>> I'm sure it helps that we're Dell Certified shop
>
>
> How do you get that status??  It would make a ***HUGE*** difference to 
> my satisfaction with Dell if I didn't have to jump through their hoops 
> every time I called tech support.
>
>
> -- David McFarlane, Research Technology Specialist
>    Dept. Psychology, Michigan State University
>    [log in to unmask]    www.msu.edu/~mcfarla9
>    Voice: (517) 353-0799    Fax: (517) 353-1652