Please CC this information to the list. I'd like to join this program too. David McFarlane wrote: > Tony, > >> I'm sure it helps that we're Dell Certified shop > > > How do you get that status?? It would make a ***HUGE*** difference to > my satisfaction with Dell if I didn't have to jump through their hoops > every time I called tech support. > > > -- David McFarlane, Research Technology Specialist > Dept. Psychology, Michigan State University > [log in to unmask] www.msu.edu/~mcfarla9 > Voice: (517) 353-0799 Fax: (517) 353-1652