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We switched from HP to Gateway Profile systems. Our first batch of Profiles had many video issues, and Gateway sent a tech to replace the power board on all of our PC's for free. 2 years later and 3 versions newer we are using Profile 5.5's. Our first batch of 35? or so have had no problems. As a side note. We like All-In-One integrated systems. The newest Profiles are completely user repairable, except for the LCD. They made us a "special" customer, gave us a "special" phone number for support, and it's all good. They don't ask us our BIOS version when the hard drive is making a ding, ding noise, and the person we call lives in the USA. We have 300 systems now. I think we only had about 125 when they granted us "special" status. The no separate monitor, all in one system is just a joy. The integrated speakers are good. Our users love the extra desk space, and we love the ease of transportation. We are still open to other options, but it will need to be a nice integrated PC. A profile 5.5 looks like this: http://www.gizmodo.com/archives/gateway-profile-55-021606.php - Joe Loren LaLonde writes: > If they are the Optiples GX270s, I'm not surprised that they would all go. > Recently, I've run into a large batch of them that have all had their > capacitors blow. > > Of the available desktops in the Cstore, I'd have to say the IBM machines > would be my suggestion. Where I'm working now, we're a Dell reseller, and > we don't push enough volume to make IBM happy, but the few IBM machines we > have worked with have been nothing less that spectacular. Their support has > also been quite good when we have needed it. > > -----Original Message----- > From: MSU Network Administrators Group [mailto:[log in to unmask]] On > Behalf Of David McFarlane > Sent: Wednesday, July 27, 2005 1:17 PM > To: [log in to unmask] > Subject: [MSUNAG] Alternatives to Dell destops > > Five out of five recently purchased Dell Optiplexes came with defective > hardware that had to be replaced under warranty. This is unacceptable. I > can no longer recommend Dell desktop to my users for future purchases, until > Dell gets it's quality control back in order. But I don't know what to > recommend as an alternative. Any opinions? > > -- David McFarlane, Research Technology Specialist > Dept. Psychology, Michigan State University > [log in to unmask] www.msu.edu/~mcfarla9 > Voice: (517) 353-0799 Fax: (517) 353-1652 >