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I really don't think it's a Dell problem, as they just use Western Digital, Seagate, or what else. A long time ago, the department I was working for as a student had an order of 9 Computer Warehouse machines, and all of the hard drives eventually went. They were all Western Digital drives. I think the problem is when you order all at once, you get drives from the same run (as one might expect), and if that run is bad, they'll all go bad. If you were to order Gateway or someone else, it wouldn't matter, as they all use commodity drives. David McFarlane wrote: > Five out of five recently purchased Dell Optiplexes came with > defective hardware that had to be replaced under warranty. This is > unacceptable. I can no longer recommend Dell desktop to my users for > future purchases, until Dell gets it's quality control back in order. > But I don't know what to recommend as an alternative. Any opinions? > > -- David McFarlane, Research Technology Specialist > Dept. Psychology, Michigan State University > [log in to unmask] www.msu.edu/~mcfarla9 > Voice: (517) 353-0799 Fax: (517) 353-1652