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I have been with ACD for 3 years. I started having problems few months ago. At one point I was down for 10 days before they figured out that I had a bad modem. I switched to cable modem this month because the service went down again. They require a 30 day notice of cancellation so they are charging a full month of service even when it does not work. Be careful with using ACD net. I have other users in our department complain about the same problems.

 

Matt Stehouwer

Technology Coordinator

Michigan State University

University Relations

1330 S. Harrison

East Lansing, MI 48823

517 355-6611 ext 125

http://ur.msu.edu

http://shop.msu.edu