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Jesse, I use RealVNC 3.x here in the lab I work at in the Life Sciences Building to do remote software installations, upgrades and trouble-shooting for users here. None of the users have ever given me a problem about running this software on their computers. Now the lab is pretty small in terms of the number of employees, so I don't think they'd hesitate to say anything, but no one has as of yet. With the version we are using there is an option that you can configure on the client workstation that will receive your connection to prompt the user before you can take control of their system. This way they know when your connecting and they can't make a claim that your doing so un-authorized. You might also help them to identify when they are being remotely connected to by the different colors of the icon in the systray (Windows only) vs. the normal colors when the server is just running in the background. I hope this helps. If you have any questions or would like to see it in action over here, let me know and I can set something up. -t On Tue, 29 Mar 2005 14:10:14 -0500, Jesse Howard <[log in to unmask]> wrote: > > I want to start using UltraVNC in our office domain, for tech support and > helpdesk purposes at the workstation level. A few of our users have gotten > the idea that we are going to use it to spy on them, and look at their > email. It's become a bit of a PR problem for the IT Admin staff. > So I am wondering, is it legal to use software like this at MSU, under the > AUP? If so, who here is using it? Have you run into issues with users like > this, where they interpret something you are doing as an attack on their > privacy? If so, how did you handle it? We have sent out an email describing > the software, what it does, and the fact that we won't use it without their > permission. It doesn't seem to have helped much. > Any ideas? > > Jesse Howard > _______________________ > > IT Administrator > Michigan State University Press > [log in to unmask] > www.msupress.msu.edu > > > -- Troy Murray Blog: http://troymen.blogspot.com/ I have 50 GMail invites, who wants one?