If as part of your new installation you have installed the full version
of Adobe Acrobat and Outlook is configured to use Microsoft Word, the
notification about an application trying to access your address book can
occur.
See
http://www.adobe.com/support/techdocs/330069.html
________________________________________
Mel Micke [log in to unmask] 517/ 43 2-7302
Michigan State University
Academic Computing & network Services
Group leader - Network Integration & Support Srvcs
301 Computer Center, East Lansing MI 48824-1042
Text2pager-WebForm--> http://netinfo.msu.edu/page
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________________________________
From: MSU Network Administrators Group [mailto:[log in to unmask]] On
Behalf Of Samone E. Jones
Sent: Monday, January 17, 2005 3:43 PM
To: [log in to unmask]
Subject: Re: [MSUNAG] Outlook 2002 Question
Samone E. Jones
Information Technologist
Family Consumer Sciences
Phone: 517.432.4552
Email: [log in to unmask]
-----Original Message-----
From: MSU Network Administrators Group
[mailto:[log in to unmask]] On Behalf Of Wendy Tate
Sent: Monday, January 17, 2005 3:35 PM
To: [log in to unmask]
Subject: [MSUNAG] Outlook 2002 Question
Hi All;
I am stumped, and I'm hoping for some fresh ideas. I've got a
user who is running MS Outlook 2002 on a brand new computer. This PC has
been firewalled, antivirused, and antispywared since before it was
networked, and it's current on Windows Update, Office updates, and virus
definitions.
I'm certain the computer has not been compromised, but, every
time she tries to create a new message in MS Outlook, she gets the
following error message:
"A program is trying to access e-mail addresses you have stored
in Outlook. Do you want to allow this?
If this is unexpected, it may be a virus and you should choose
No."
The options the message presents range from not allowing any
access at all, to allowing it for a period of up to ten minutes. This
means that there's no way to permanently accept or decline the access
request; so it pops up every ten minutes and is a real annoyance.
We do not run an Exchange server, so there aren't any
administrative settings which affect her Outlook. She's just using
mail.msu.edu .
The only programs that show up in her Add-Ins manager are Norton
(Corporate 9.0), MS Fax, and Exchange Extensions. She hasn't loaded any
Com add-ins, file sharing programs, or chat programs that might be to
blame. All my AV and bot scans are negative. As best I can tell, this
error is happening when Outlook is launching MS Word as an e-mail
editor.
The only thing I can think of about her computer that's
different from the others in our department is that it is brand new, and
therefore I clean-installed Norton's version 9.0 on it, instead of
running the upgrade from our older version.
Does anyone know of a permanent way to get rid of this error
message? Barring that, can you think of what might be causing it that I
haven't thought of? Is there something in the new Norton that I should
be tweaking?
Thanks for your time;
Wendy
Wendy Tate
Network Coordinator
Department of Economics
W. 147 Owen Hall
Michigan State University
East Lansing, MI 48825-1109
517-355-1816
[log in to unmask]
