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Software like that should have a log that reports on the success or failure of each transaction, which should show you more info, hopefully the exact error message, about what goes wrong with the mailings to MSU. That's what I would try to find first, in order to identify the problem that's occurring. Another thought--what are you using as the "From" address on these messages? I seem to remember that MSU won't accept messages from an invalid msu.edu address, such as [log in to unmask] or [log in to unmask], whereas other servers almost certainly would accept them. At 01:27 PM 12/16/2004, you wrote: >We are using a piece of software that was designed by a company called >websurveyor that allows you to send out mass emails to conduct web surveys >via the smtp protocol in IIS. I know the software is working because I can >send to none msu.edu accounts. > >-----Original Message----- >From: MSU Network Administrators Group [mailto:[log in to unmask]] On >Behalf Of Chris Wolf >Sent: Thursday, December 16, 2004 1:14 PM >To: [log in to unmask] >Subject: Re: [MSUNAG] SMTP and mail.msu.edu > >You don't really say just how you're trying to send this out. One >possibility is that whatever client you are using to talk to MSU's SMTP does >not support SSL connections, which are required by mail.msu.edu. I ran into >this problem using ColdFusion's mailer feature on my web server. The only >solution I came up with (after some discussion of the issue here on NAG) was >to run my own SMTP server and send the mail through that. I'm not thrilled >about having to run yet another mostly unnecessary server process. > >At 01:06 PM 12/16/2004, John Schwarz wrote: >>I am attempting to send out a web survey that my department has been >>commissioned to do via our web server and SMTP. The catch is any address >>that I send to msu.edu does not make it through. I am assuming I am being >>filtered out by mail.msu.edu's servers. What do I need to do make this >>work? Any suggestions are greatly appreciated. >> >>Thanks, >> >>John Schwarz > > >--Chris >============================================== >Chris Wolf Computer Service Manager >Agricultural Economics [log in to unmask] >Michigan State University 517 353-5017 --Chris ============================================== Chris Wolf Computer Service Manager Agricultural Economics [log in to unmask] Michigan State University 517 353-5017