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I have had ACD for about 6 months now and I am loving it. Recently the uptime has not been that great but that's because they have been upgrading/updating their equipment. In most cases, rebooting my DSL cable and router restored the connection but still ... it is an annoyance that I am willing to put up with because it's worth getting an internal MSU IP address - meaning that no VPN is required to map drives to servers located on campus. I have been doing a lot more server administration from home that I care to admit. Firmin Charlot AIS ----- Original Message ----- From: "Tom Rockwell" <[log in to unmask]> To: <[log in to unmask]> Sent: Wednesday, November 17, 2004 1:01 AM Subject: Re: [MSUNAG] How is ACD.Nets DSL service? > Hi, > > I've had the ACD.net/MSU service for about 2 years in East Lansing. The > uptime has been good, but not great and in the last week, has > deteriorated. I've now made the first service call to them to try and > get the uptime improved. In my mind, the biggest problem with ACD is > the limited hours for phone support. They close at 8pm and aren't open > weekend (maybe Sat. mornings?). So, probably 85% of the time that I'm > actively using the DSL (nights and weekends) there is no phone support > available. So, when you notice the connection is down, you can't get a > hold of them... The uptime has been better than for the cable modem > used to have (back in the pre Comcast, pre AT+T, TCImet days...). > > Anyways, I'll see if they are able to improve the uptime. The faster > connections are also interesting. The latency I see to campus is about > 15ms which is convenient when loggin in from home (I sometime will run X > of the DSL as well). > > Cheers, > Tom Rockwell > > Peter Cole wrote: > > >I am moving into a new house soon and saw that ACD.net and MSU have teamed > >up. $50 a month for a 10Mb ADSL2 line? Sounds good to me, especially since > >I'll be approximately one and a half miles from a CO. But I started looking > >into it, and ACD.net has no favorable reviews on dslreports.com > >(http://www.dslreports.com/reviews/1679). I was wondering if anyone here has > >or had their service and can comment on it. I am also a little worried by > >their apparent lack of security. Thanks. > > > > > > Peter Cole > > Systems Administrator > > Michigan State University Press > > (517) 355-9543, extension 124 > > > > >