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Hi, I've had the ACD.net/MSU service for about 2 years in East Lansing. The uptime has been good, but not great and in the last week, has deteriorated. I've now made the first service call to them to try and get the uptime improved. In my mind, the biggest problem with ACD is the limited hours for phone support. They close at 8pm and aren't open weekend (maybe Sat. mornings?). So, probably 85% of the time that I'm actively using the DSL (nights and weekends) there is no phone support available. So, when you notice the connection is down, you can't get a hold of them... The uptime has been better than for the cable modem used to have (back in the pre Comcast, pre AT+T, TCImet days...). Anyways, I'll see if they are able to improve the uptime. The faster connections are also interesting. The latency I see to campus is about 15ms which is convenient when loggin in from home (I sometime will run X of the DSL as well). Cheers, Tom Rockwell Peter Cole wrote: >I am moving into a new house soon and saw that ACD.net and MSU have teamed >up. $50 a month for a 10Mb ADSL2 line? Sounds good to me, especially since >I'll be approximately one and a half miles from a CO. But I started looking >into it, and ACD.net has no favorable reviews on dslreports.com >(http://www.dslreports.com/reviews/1679). I was wondering if anyone here has >or had their service and can comment on it. I am also a little worried by >their apparent lack of security. Thanks. > > > Peter Cole > Systems Administrator > Michigan State University Press > (517) 355-9543, extension 124 > >