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I've found what causes this to happen. If you check 'Display full message headers' in mail.msu.edu preferences, the trust/block links vanish. If you turn this option off, the buttons are back. Chris Wolf wrote: >This is very peculiar. Are you sure you're looking at the end of the From: line? The "buttons" are there for me (using Netscape). Note that they aren't really buttons, just text links inside square brackets that could be easy to overlook. >Like this: [Trust] and [Block] > >