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Information is being posted in help.msu.edu/status and we are working on several solutions that may be in place as soon as later this afternoon. /sgt Scott G. Thomas Division Mgr, Client Services Academic Computing & Network Services 408A Computer Center Michigan State University 517-355-4500 x142 _____ From: MSU Network Administrators Group [mailto:[log in to unmask]] On Behalf Of Laurence Bates Sent: Monday, August 30, 2004 11:30 AM To: [log in to unmask] Subject: Re: [MSUNAG] MSU Person Search This problem does not appear to have been resolved. I am not able to get any results from the person search box on www.msu.edu. I tried IE and Netscape. This is usually a really useful service. Who should be contacted about this? _____ From: MSU Network Administrators Group [mailto:[log in to unmask]] On Behalf Of Lori A. Martin Sent: Tuesday, August 24, 2004 5:33 PM To: [log in to unmask] Subject: Re: [MSUNAG] MSU Person Search I've also been having problems with it being VERY slow. Lori A. Martin Research & Outreach Specialist Michigan State University Travel, Tourism & Recreation Resource Center 172 Natural Resources Bldg. East Lansing, MI 48824-1222 Ph: 517-353-0793 Fax: 517-432-2296 [log in to unmask] ----- Original Message ----- From: Gene Willacker <mailto:[log in to unmask]> To: [log in to unmask] Sent: Tuesday, August 24, 2004 5:28 PM Subject: [MSUNAG] MSU Person Search I have been having problems with the person search (http://search.msu.edu:8080/msusearch/msupeople.php) since last week. It has been really slow. Today I'm getting timeouts from it, or having to wait 90 seconds or more for a response. Has anybody else had this problem? There is no info on the ACNS Service Status page. The Faculty/Staff/Retirees search on the AIS servers is returning very quick responses. Thanks, Gene -- Gene Willacker Systems Analyst H&FS Systems Operations Group Michigan State University Food Stores Building East Lansing, MI 48824 1-517-353-1691