I just verified it from my friend at dell that supports laptops and he says there is received a memo from dell saying no bios update is needed for sp2. This is coming directly from dell. Andrew McCormack -----Original Message----- From: MSU Network Administrators Group [mailto:[log in to unmask]] On Behalf Of Doug Nelson Sent: Thursday, August 26, 2004 5:08 PM To: [log in to unmask] Subject: Re: [MSUNAG] ** WinXP SP2 - Fatal Error After Install > > I had a user this morning apply WinXP SP2 to her laptop > (Dell Latitude) and after the install, she was unable to > restart the system. I took a look and sure enough, > blue screen of death! > > STOP: C0000135 {Unable To Locate Component} > This application had failed to start because winsrv > found. Re-installing the application may fix the > problem. > > > I did a quick search on some of the news groups and > noticed that others have reported this problem as well. > > Not sure if any others here at MSU have seen this > side-effect yet, but just wanted to alert everyone of > this potential problem after SP2 is applied. > > SP2 has been applied successfully on many other machines, > but the fact that I have seen this "winsrv" error reported > by others is a bit of a concern. Take a look at the attached message - there's definitely a need to check your BIOS revision level before updating to SP2 on Dell D600's. I have one of these, and I'm holding off of my SP2 update until I get a block of time together to update my BIOS, update my antivirus, and then do the SP2 install. Doug Doug Nelson, Network Manager | [log in to unmask] Academic Computing and Network Services | Ph: (517) 353-2980 Michigan State University | http://www.msu.edu/~nelson/ Forwarded message: Approved-By: [log in to unmask] Thread-Topic: Dell Laptops with SP2 Warning Thread-Index: AcSJJIEUTYhUeQpjQOu+6ADvQ5u1Xw== Date: Mon, 23 Aug 2004 11:18:55 -0400 Reply-To: Windows NTBugtraq Mailing List <[log in to unmask]> From: Matt Tisdel <[log in to unmask]> Subject: Dell Laptops with SP2 Warning To: [log in to unmask] We installed SP2 on 4 different Dell D600 laptops. One of the laptops experienced a crash that may or may not be related to the service pack. Upon reloading the laptop with Windows XP, adding SP2 and all drivers; and adding all necessary applications, it blue screened. We called Dell and they said that if you don't have BIOS version A12 or later, then you can experience hard drive corruption. Dell documentation says to have the latest BIOS installed before installing any service packs. XP SP2 documentation says we should check with the manufacturer before installing the service pack to ensure that your BIOS level is compatible. So, I am guilty for not checking the BIOS compatibility first, but I thought that I would spread the warning and maybe save someone from going through the same pain. Matthew Tisdel Network Administrator, Conso Products, Inc. Union, SC ----- NTBugtraq Editor's Note: Want to reply to the person who sent this message? This list is configured such that just hitting reply is going to result in the message coming to the list, not to the individual who sent the message. This was done to help reduce the number of Out of Office messages posters received. So if you want to send a reply just to the poster, you'll have to copy their email address out of the message and place it in your TO: field. -----