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I believe you can boot windows 2000 using the f8 key and select create a boot log as one of the options. It may help narrow down the problem Maybe try to disable the video card: Using Recovery Console to Disable Services If you are unable to start Windows XP Professional in normal or safe mode, the cause might be an incorrectly configured driver or service that has caused a Stop message. Stop messages might provide information about the service or driver name, such as a file name. By using Recovery Console, you might be able to disable the problem component and allow the Windows XP Professional startup process to continue in normal or safe mode. To enable or disable services by using Recovery Console At the Recovery Console prompt, type listsvc. The computer displays the service or driver name, startup type, and possibly a friendly driver or service name. Record the name of the driver or service that you want to enable or disable. To disable a driver, type: disable drivername To enable a driver, type: enable drivername start_type Possible values for start_type are: SERVICE_BOOT_START SERVICE_SYSTEM_START SERVICE_AUTO_START SERVICE_DEMAND_START Try to check the boot.ini file. _____ From: MSU Network Administrators Group [mailto:[log in to unmask]] On Behalf Of Radhika Kotwal Sent: Friday, July 16, 2004 4:20 PM To: [log in to unmask] Subject: Re: [MSUNAG] Windows 2000 Advanced Server Blank Screen Thanks.. I did try the Safe mode, but all it shows is a blank screen even in safe mode. What should I do to test if the drivers have failed? Radhika. _____ From: Laurence Bates [mailto:[log in to unmask]] Sent: Friday, July 16, 2004 3:18 PM To: 'Radhika Kotwal' Subject: RE: [MSUNAG] Windows 2000 Advanced Server Blank Screen I would hope that it might be due to bad video card or other drivers. Try booting the servers again and press F8 every two seconds during the boot process to get into either safe mode or VGA mode. _____ From: MSU Network Administrators Group [mailto:[log in to unmask]] On Behalf Of Radhika Kotwal Sent: Friday, July 16, 2004 3:02 PM To: [log in to unmask] Subject: [MSUNAG] Windows 2000 Advanced Server Blank Screen HI all, I have 2 windows 2000 advanced servers. When I log on both the servers, I get a blank blue screen. I am able to access the data on the servers from other workstations, but am not able to view anything on the servers. I have visited the following Microsoft link: http://support.microsoft.com/?kbid=256194 and followed the procedure given, but that didn't help. Any ideas or suggestions? Thanks in advance, Regards, Radhika. System Admin, CIT, MSU (On Call)