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We are handling this right now over the phone.
The following information is posted in red at the top of the pin request
form:
We will have staff handling this over the phone until at least 7pm tonight.

4/26/04 Special Request Processing:
To assist faculty and staff with the retrieval of their PINs we are
currently handling PIN processing over the phone. Until 7pm you may call
432-6200 and a staff member will be able to provide you with your PIN after
verifying your identity.



-----Original Message-----
From: MSU Network Administrators Group [mailto:[log in to unmask]] On
Behalf Of Chris Wolf
Sent: Monday, April 26, 2004 5:04 PM
To: [log in to unmask]
Subject: Re: [MSUNAG] what to do if passwords inactivated?

Each user has only one PIN, and ACNS will provide that to them when they
request it (although I don't know the exact procedure they are using for
that right now).  Once the user has the PIN, he or she will be able to set a
new password for their existing NetID.  So, yes, they will keep their old
email address.

At 04:38 PM 4/26/2004, Cheryl Akers wrote:
>I had at least one user notified after 3:00 who didn't see his change
>password until after it was cancelled.  What can I do?  Forget old Pin
>numbers.  If we apply for a new one can he keep his same email address?
>Cheryl
>
>Cheryl Akers, MS, CNA - [log in to unmask]
>Microcomputer Support - Microbiology and Molecular Genetics 2228C
>Biomedical Physical Sciences Michigan State University East Lansing, MI
>48824
>
>517-355-6463 X1514
>


--Chris
==============================================
Chris Wolf                    Computer Service Manager
Agricultural Economics        [log in to unmask]
Michigan State University     517 353-5017