Can you open the database directly? If not: http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q202150 Hope this helps. -Russell Rich Wiggins wrote: > Microsoft OLE DB Provider for ODBC Drivers error > '80004005' > [Microsoft][ODBC Microsoft Access Driver] Selected collating sequence > not supported by the operating > system. > /hretc/hretcprogindex.asp, line 12 > ------------- > Line 12 > is: > Set rs = conn.execute("Select ID, Title, IsNew from eventprofile where > CategoryID = 3 and Indexed = > 'Yes'") > ---------------------------- > I found some information on Microsoft's website for the error. One thing > it recommended was making a registry key readable for IIS account. I > did that, it didn't seem to help. Then they pointed me to KB# 183060 > INFO: > Troubleshooting Guide for 80004005 and Other Error > Messages > But looking for that yields "The article you are looking for is > currently not available." Grrrrr! > > Does anyone have an offline copy of that > KB?