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hi, One of my faculty just showed me an AOL bounce message from last Thursday. It says: 554 -(RLY:B1) The information presently available to AOL indicates this server is generating high volumes of member complaints from AOL's member base. Based on AOL's policy //www.aol.com/info/bulkemail.html AOL may not accept further e-mail transactions from this server or domain. For more info, see http://postmaster.info.aol.com. He had sent about 5 individual messages to AOL accounts describing one of our seminars. But he only received one bounce message. I'm trying to figure out what might be happening ... is maybe just one of AOL's mail servers "misconfigured" and blocking MSU traffic? Seems like he should have received 5 different bounce messages. Oh, this was from Pilot. -John PS - I see that it's possible to upgrade to mail.msu.edu again (at least Step one pops up). Any official word on this? Personally I had moved back to Pilot, but switched back to mail last week since my Pilot inbox was full and I figured I would give the new hardware a chance.