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Thanks for your response, Doug. I'd figured the poor performance of late was due to "worm traffic," until I lost my connection completely last night and then began to wonder if something else might be going on. At any rate, I know you guys are working really hard to keep the network going. Thanks! Margaret ----- Original Message ----- From: "Doug Nelson" <[log in to unmask]> To: <[log in to unmask]> Sent: Thursday, September 25, 2003 7:07 AM Subject: Re: MSU Internet Access Problems? > Margaret, > > What we're dealing with here is still the effects of the Welchia worm/virus. > We haven't had the resources to contact everyone whose computer is infected, > and have them correct the problem. We're working on another round of > notifications, so once those go out, and we get some compliance, things > should be better. > > I suspect that one of the reasons the ACD DSL service is better is because > there are more customers on the MSU IP's than the ACD IP's. Or perhaps > ACD has an easier time contacting their customers which are infected > (MUCH smaller user base). For the record, yesterday evening, my monitor > picked up 4 infected computers in ACD's East Lansing territory. That's > apparently more than enough to swamp the network. > > Doug