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I had an ACD DSL connection for one year prior to switching to an MSU ACD DSL connection when it became available. For that year, I experienced stellar network performance. And for quite a while after switching to MSU DSL, network performance was just as good. However, since the outage the entire 7/4 weekend (MSU's fault), performance has been very spotty, mostly slow. Several outages, a couple lasting *days*. I know these to be the fault of MSU, because each time ACD switched me over to their network, and I had that stellar connection back once again. (I was switched back to MSU's network once the DSL connection resumed function.) I don't know what's going on lately, but I'm *really* disapppointed in MSU DSL. During the last outage, I went out and bought a modem, and I'm sorry to say that I've had to make use of it several times over the past couple months. Fortunately for me again today, I was able to contact ACD before they closed, and they switched me over to the ACD network. Immediately prior to this, my MSU connection died completely, so I fired up my modem to check my mail. Upon disconnecting my modem connection, I found that my router had lost its (DSL) IP address, so I power-cycled my router thinking it had just freaked out. When it came back up, I had an IP address of 0.0.0.0, thus *no* connection to MSU's DHCP server. The ACD tech did some troubleshooting but ultimately had to switch me to ACD's network to get me a connection for tonight. Tomorrow it's back to MSU, which doesn't thrill me. And I *never* thought I'd say that. :-( Margaret ----- Original Message ----- From: "Rich Wiggins" <[log in to unmask]> To: <[log in to unmask]> Sent: Wednesday, September 24, 2003 7:19 PM Subject: Re: MSU Internet Access Problems? > I'm also an MSU ACD DSL customer. My experience over the last couple > months has been very mixed. I've had several outages, which seem > to be prone to begin on weekends when the tech support window is about > to close. When I subscribed to the ACD/MSU service, I thought it > was an ideal short path to a very fat broadband pipe. > > Sometimes problems might be with the ACD side of things, and sometimes > they might be with the MSU side of things. The irony is, if there are > problems with MSU's network, that's likely to be a time when I really > need my Internet access to work well! I'm wondering if Margaret and > other NAG folks feel that way too. > > As for any changes in whether ICMP or Ping work from MSU/ACD > connections, I'm not aware of any. I believe the MSU/ACD addresses > are treated as if "on campus". I've been using Ping from > my connection throughout the Days of Blaster and Welchia, > and don't recall any evidence of being blocked. > > Over the years I've relied on 35.8.2.41 as THE place to ping > to, no matter where I am, to see if I've got connectivity. > When helping a friend set up SBC Yahoo DSL yesterday, I instinctively > typed that IP address. Took me a second to realize: not an > MSU origination address, so I'm blocked at the border. > > /rich > > >On Wed, 24 Sep 2003, Margaret Wilson wrote: > > > >> I have been able to ping 35.8.2.3 all day, getting anywhere from between 0 > >> and 100% packet loss. It wasn't till 5:03 this evening that 35.8.2.3 > >> started generating 100% packet loss continuously. Maybe they're blocking > >> ICMP now, but they weren't earlier today.... > >> > >> Regards, > >> > >> Margaret > >> [...] > > > >Maybe they were experimenting with lifting the block (which may explain > >some of the on-campus sluggishness today) and decided to put it back on; > >http://help.msu.edu/status/ still says off-campus ICMP packets are being > >blocked. > > > >------------------------------------------------------------------------- > >George J Perkins http://www.pa.msu.edu/people/perkins/ > >1209B BPS Bldg, MSU Phone: 517-355-9200 ext 2567 > >East Lansing, MI 48824-2320 FAX: 517-353-4500