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I just filed a problem on this for him so someone will be working on it shortly. /st Scott G. Thomas Division Mgr, Computing Services 408A Computer Center Michigan State University 517-355-4500 x142 -----Original Message----- From: MSU Network Administrators Group [mailto:[log in to unmask]] On Behalf Of Doug Nelson Sent: Thursday, March 27, 2003 10:27 AM To: [log in to unmask] Subject: Re: Pilot upgrade error > I tried to upgrade from pilot and received the following error after > clicking the 'Finish' button at the end. Does anyone know what this > means? I tried a couple different times. The first time, I left all > of the check boxes checked for the folders to be converted and > unchecked all of the boxes for aliases. The second time, I unchecked > all of the folder check boxes as well with the same result. > > -- > Michael > > The upgrade process you requested has been started > > Could not activate account (1): 620 Activate failed > > Error! Activation failed 1. Mike, While some of the mail.msu.edu staff might follow this mailing list, you would probably do better to send this to them a little more directly. I note that there is a "Contact Us" link on the main "mail.msu.edu" web page, and the contact screen seems to be the appropriate place to pass on errors like this. I was able to convert 10 accounts in the past couple days; no errors on any of the conversions. Doug Nelson [log in to unmask] Network Manager Ph: (517) 353-2980 Computer Laboratory http://www.msu.edu/~nelson/ Michigan State University