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Client information updated with Eudora problems. Blank messages appear to be related to when you receive email with multi-part mime messages (i.e. including attachments, imbedded images, html, etc.) show up as blank messages. Jim Green's team has been in contact with Qualcom but I don't believe much progress has been made to this point. IMAP clients, in general, seem to fall into several categories. 1) older clients don't work because they do not work well with SSL 2) some clients can see only the inbox but subscriptions do not work 3) other clients can see the inbox and all folders if the clients have an option to uncheck "list only subscribed folders" when subscribed folders do not work 4) a few work correctly /sgt Scott G. Thomas Division Mgr, Computing Services 408A Computer Center Michigan State University 517-355-4500 x142 -----Original Message----- From: MSU Network Administrators Group [mailto:[log in to unmask]] On Behalf Of Chris Wolf Sent: Tuesday, March 25, 2003 8:31 AM To: [log in to unmask] Subject: Eudora IMAP problem The help page about client compatibility with mail.msu.edu (http://help.msu.edu/mail/testedclients.html) is in error when it states that the Eudora 5.2.1.1 beta for Windows is compatible as an IMAP client. When you use any version of Eudora, including the beta-test version, as an IMAP client to mail.msu.edu, it will fail to retrieve certain messages from the server. The message will be listed as an entry in your mailbox, but the message will be empty. The messages that this happens to are generally multi-part MIME, with attachments or embedded images combined with plain and styled text. I typically get a message or two every day that comes in "blank" because of this problem. I reported this to the development team in January, so I don't understand why it is not listed on the client compatibility page as a problem. I spent quite a few hours myself on it, first narrowing down the problem and documenting it with IMAP logs, followed by a multi-week email dialog with Eudora's tech support to convince them that there was a problem. The last I heard, MSU had agreed to provide Eudora's developers with a test account to look into the problem. --Chris ============================================== Chris Wolf Computer Service Manager Agricultural Economics [log in to unmask] Michigan State University 517 353-5017