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About a month ago, I had the same problems. Dell told me that IE 6 has problems with the new web site. I had to delete existing cookies, delete temporary Internet files, and make sure that the Security custom level is set to medium. -----Original Message----- From: Amin Elrashid [mailto:[log in to unmask]] Sent: Tuesday, August 13, 2002 12:01 PM To: [log in to unmask] Subject: Re: Dell's Premier Support Web Site I had some trouble yesterday -----Original Message----- From: MSU Network Administrators Group [mailto:[log in to unmask]]On Behalf Of Adell Flourry, Jr. Sent: Tuesday, August 13, 2002 12:07 PM To: [log in to unmask] Subject: Dell's Premier Support Web Site Hello: I have been having trouble getting into Dell's Premier Support Web site for over a day now. Is anyone having the same trouble? I can't believe their site would be down this long. Thanks, -- Adell Flourry, Jr Computer Assistant Family and Child Ecology