Start: 05/11/2015 5:30 PM
End:
Next Update: 05/13/2015 5:00 PM
Service: TELEPHONE-PBX
Type: Service Alert
Title: Telecom VPN services degraded
Status: Open
Comments: There was a hardware failure on TC-VPN-FW2 (Telecom Systems
VPN - CC), which is affecting the backup VPN server. Users are
advised to use the Primary VPN Server (Telecom Systems VPN) while this
server is unavailable. A replacement has been ordered.
This only affects AACC and One-X Agent users. These users will not be
out of service, but they may need to select the primary VPN to connect
to these services.
Server is expected to be installed during the evening of 5/13.
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