Start: 01/28/2015 6:00 PM
End: 01/28/2015 8:00 PM
Next Update: 01/28/2015 8:00 PM
Service: TELEPHONE-PBX
Type: Scheduled Maintenance
Title: Telecom VPN Server maintenance
Status: Open
Comments: On 1/28/2015 between 6PM and 8PM MSU Telecom Systems will be
doing maintenance on the VPN server used to provide access for certain
Softphone and Call Center users. This maintenance may impact users of
Avaya Aura Contact Center (AACC) and Avaya One-X Agent. These users
should make sure they are using the "Telecom VPN - CC" connection if
they wish to continue to have service during this maintenance window.
During this maintenance IT Services will be updating the firewall IP
address and performing firmware updates.
Windows XP users that currently use Juniper NetScreen Remote will no
longer be able to use this service after this maintenance, and will no
longer be supported.
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