Please keep me posted too. Just got my first problem report from a
VIP in the department. I expect I'll hear from more faculty as the
day progresses.
At 10:15 PM 9/30/2009, you wrote:
>Thank you very much for the update Matt. Please keep me posted.
>
>Dean
>
>
>-----Original Message-----
>From: MSU Network Administrators Group [mailto:[log in to unmask]] On
>Behalf Of Matt Kolb
>Sent: Wednesday, September 30, 2009 5:00 PM
>To: [log in to unmask]
>Subject: Re: [MSUNAG] Google Apps Question
>
>On Sep 30, 2009, at 1:15 PM, Olson, III Dean wrote:
>
> > Good Afternoon,
> >
> > I have a professor here in the department who uses Google Apps
> > calendaring for personal use. When he created his Google Apps
> > account he used his MSU email address as his username. Until late
> > last night this was never an issue.
> >
> > Now when he signs in he gets a prompt from Google Apps saying his
> > MSU email address is already in use. When he does a search
> > formsu.edu he's redirected to a Google Apps login which looks like
> > it's been customized for MSU. This leads us to believe there must
> > be some agreement now between Google and MSU. However when he tries
> > to sign in with his email address in question on this customized
> > page the password is incorrect and this is even the case when he
> > supplies his MSUNet ID password.
> >
> > Does anyone have any idea if MSU now has something going with Google
> > Apps? Thanks.
>
>Dean,
>
>We are working on getting an offering put together, and there are some
>pre-provisioning steps that we needed to run through. I can confirm
>that this problem will exist for non-Team Edition @msu.edu accounts
>(there were approximately 800 Team Edition accounts that we migrated
>to our new agreement). I have a call in to Google on this, and am
>hoping for some clarification shortly. I have also been keeping our
>Help Desk in the loop.
>
>The goal with this service is to provide access using institutional
>identifiers (netids/passwords via Shibboleth). We are getting close
>to having this ready, but we still have a bit of work to do.
>
>There will be an official announcement as we get closer. I will post
>an update to this thread once I have a solution to your faculty
>member's problem. I'm sorry that this happened, and there was no
>indication that we would have issues like this, but rest assured that
>we're working on getting it sorted out as quickly as possible.
>
>Again, I'm sorry for the inconvenience,
>
>./mk
>
>--
>Matt Kolb <[log in to unmask]>
>Assistant Director
>Academic Technology Services
>Michigan State University
Cheryl
Cheryl Akers, MS, CNA - [log in to unmask]
Microcomputer Support - Microbiology and Molecular Genetics
2228C Biomedical Physical Sciences
Michigan State University
East Lansing, MI 48824
517-884-5298
"I try to take one day at a time, but sometimes, several days attack me
at once."
Jennifer Unlimited
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