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MSUNAG  March 2008

MSUNAG March 2008

Subject:

Re: Personal devices and MSU PCs

From:

"Surato, Michael S." <[log in to unmask]>

Reply-To:

Surato, Michael S.

Date:

Fri, 14 Mar 2008 14:38:32 -0400

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (123 lines)

I always (without exception) create a new image for each machine. While
this may be a "custom crafted" image for a particular system, I have
found fewer problems than using a vendor image. 

+-------------------------------------------+
|            Michael Surato                 |
|      College of Arts and Letters          |
|      Michigan State University            |
|            320 Linton Hall                |
|        East Lansing, MI 48824             |
| Voice: (517) 353-0778 Fax: (517) 355-0159 |
+-------------------------------------------+
  

 

________________________________

From: MSU Network Administrators Group [mailto:[log in to unmask]] On
Behalf Of Charlot, Firmin
Sent: Friday, March 14, 2008 2:32 PM
To: [log in to unmask]
Subject: Re: [MSUNAG] Personal devices and MSU PCs



Esther,

Thanks for the article.  It sheds light on some of the sources of the
problem and in some ways it helps us to develop effective solutions.

There are all kinds of solutions that can be implemented to disable USB
ports but would they address the root cause of the problem?  What about
malicious websites, infected DVDs and even floppies for computers that
still have them?

 

What we have done is remove admin rights from desktops (most laptops are
exempt) but setup a system that's flexible enough to allow for quick
privileges escalation when needed.  Taking away admin rights was not
easy but there was a very significant drop in infected computers which
gave us time to work on other important aspects of our jobs.

 

For what its worth, I am running my computer as a regular domain user
and therefore if I were to plug in a device that's infected, my computer
would be protected (hopefully).  I will also be protected if I landed on
a compromised website by accident.  

 

I am curious to find out what others do with new machines.  Do you keep
the installations from the factory or do you rebuild from your own
in-house computer image?

 

Firmin Charlot, MCSE, A+, Information Systems Manager
Educational and Support Services   162 Student Services Building   East
Lansing, MI 48824
[log in to unmask] <blocked::mailto:[log in to unmask]>   (517) 432-7541 
Submit technical requests at http://help.ess.msu.edu/
<blocked::http://help.ess.msu.edu/> 

 

 

________________________________

From: MSU Network Administrators Group [mailto:[log in to unmask]] On
Behalf Of Esther Reed
Sent: Friday, March 14, 2008 10:39 AM
To: [log in to unmask]
Subject: [MSUNAG] Personal devices and MSU PCs

 

Do you allow your users to attach their personal devices to the MSU PCs
that they use (and you support)?  

If yes, do you have any protection in place?  What works and what
doesn't?

If no, do you have a departmental policy or just rely on
good-citizenship?  Do you disable the USB ports on the front of PCs?

 

We've been wrestling with this issue over here.  We do not have a policy
in place; we do allow staff to attach their own USB keys, etc. but we
ask our student staff to not use their devices.  Today's CNN article
emphasizes more dangers with allowing users to do this, so I am
wondering how different departments are handling it.

 

http://www.cnn.com/2008/TECH/ptech/03/13/factory.installed.virus.ap/inde
x.html
<http://www.cnn.com/video/#/video/us/2008/03/14/lawrence.burning.homes.c
nn> 

 

Thanks for any feedback and ideas!

 

 ~ Esther

 

Esther V. V. Reed

IT Systems Administrator

MSU Graduate School

 

 

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