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MSUNAG  August 2007

MSUNAG August 2007

Subject:

Re: Five more US schools go to GMail for email, apps

From:

"Harper, Chris" <[log in to unmask]>

Reply-To:

Harper, Chris

Date:

Thu, 30 Aug 2007 09:52:11 -0400

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (200 lines)

Apparently, I lost my train of thought in composing my message below. I
meant for each domain, break down the data, so...

@gmail.com		7,000 users (55% of all users forwarding e-mail)
@hotmail.com	1,500 users (5% of all users forwarding e-mail)
Etc etc.

Just thought I'd follow up on my own message.

Chris Harper
INFORMATION TECHNOLOGY SPECIALIST
University Relations / Michigan State University
401 Olds Hall, East Lansing, MI 48824-1047
Email: [log in to unmask] / Direct: 517.355.9980
Web: http://ur.msu.edu / Cell: 517.290.5496
 

-----Original Message-----
From: MSU Network Administrators Group [mailto:[log in to unmask]] On
Behalf Of Harper, Chris
Sent: Thursday, August 30, 2007 9:40 AM
To: [log in to unmask]
Subject: Re: [MSUNAG] Five more US schools go to GMail for email, apps

I'd be interested in seeing a breakdown of forwarding address domains if
at all possible.

Just some data collected from the mail.msu.edu user base as a whole,
that says something like 15,000 of 150,000 users forward their e-mail.
Of these users, here are the top 10 used e-mail domains that users
choose to forward their e-mail to:

@gmail.com
@hotmail.com
@yahoo.com
Etc, etc...

Would any data like this be available to this list?

Taking this even further would be to analyze this in a students vs.
fac/staff manor, but I realize this part may be difficult.

Appreciate the consideration.

Regards,

Chris Harper
INFORMATION TECHNOLOGY SPECIALIST
University Relations / Michigan State University
401 Olds Hall, East Lansing, MI 48824-1047
Email: [log in to unmask] / Direct: 517.355.9980
Web: http://ur.msu.edu / Cell: 517.290.5496
 
-----Original Message-----
From: MSU Network Administrators Group [mailto:[log in to unmask]] On
Behalf Of Steve Bogdanski
Sent: Thursday, August 30, 2007 9:19 AM
To: [log in to unmask]
Subject: Re: [MSUNAG] Five more US schools go to GMail for email, apps

While there have been both noteworthy pros and cons mentioned about this
issue so far, it seems that many people are missing another big point.
I always thought that the largest issue most MSU members have had with
mail.msu.edu is available storage.  The 128MB quota is just too low for
most students and faculty, which gives them two options: either download
their email to a local computer (and lose backups and the ability to
access it anywhere) or forward to another account with more space
available.  That is what makes Gmail, Yahoo! and Hotmail so attractive,
they offer far larger amounts of storage (2GB-5GB).  Currently about 2/3
to 3/4 of our users (out of ~1,300) forward their MSU mail to our system
and our storage allocations are a little more liberal than MSU's
(faculty/staff get 512MB and students get 256MB).  Now whether it is
financially feasible for MSU to offer even a modest increase in  mail
storage space is a whole other question.

Outside of space constraints, I do believe Nick is correct that the next
biggest issue is the front-end interface with things such as additional
features (calendar, IM, etc) being a much lower priority.  There is also
the difference in opinions between faculty/staff and students.  A good
example of this is calendaring features.  Our faculty and staff love it
and many could not live without it, where as students have always had
access to the same features but rarely ever use them.
-- 

Stephen Bogdanski           
Network Support
College of Veterinary Medicine
Michigan State University


>>> On 8/30/2007 at 8:36 AM, <[log in to unmask]> wrote:
> I would like to echo John's comments about keeping the system in
house...
>  
> I think the backend system that mail.msu.edu is extremely powerful,
and is 
> still extremely well performing considering its load (and load of
spam, of 
> course).  E-Mail arrives as expected, and is unaltered when using the
SSL-POP 
> connection.
>  
> Investment needs to happen on the front-end.  Put a good web-designer,

> usability expert, and good developer in front of mail.msu.edu and have
them 
> at it.  It won't take much to redesign the 'mail.msu.edu' front-end.
You 
> could probably have a contest among the students to design the
template, if 
> you want.  Many of the features that people like about the gMail
system is 
> related to its front-end.  The front-end is a sleek, AJAX interface
that does 
> what it needs to do, requiring minimal interaction from the user to
use.  It 
> mirrors traditional mail clients such as Eudora or Outlook in that it
dosen't 
> require 5 clicks to see your email (rather it may require at most
two).
>  
> -Nick Kwiatkowski
>  MSU Telecom Systems
> 
> ________________________________
> 
> From: MSU Network Administrators Group on behalf of John Simpkins
> Sent: Wed 8/29/2007 6:58 PM
> To: [log in to unmask] 
> Subject: Re: [MSUNAG] Five more US schools go to GMail for email, apps
> 
> 
> 
> Here's some clarification on my views, since my original post
contained
> a conceptual error, as well as wording that is not explicitly
contained
> in Google's various TOS pages.  I'm glad to learn that Gmail won't be
> using any personal communications in any way other than to provide the
> Gmail service; this is something I overlooked.
> 
> However, as written, the TOS in Google Docs and Spreadsheets
(presumably
> a service which Google, the University, or both will promote to MSU
> students) gives Google a great amount of privilege in its legal usage
of
> user-submitted content.  Though they state that only content made
> available to "members of the public" is fair game, they do not
> explicitly outline the group(s) that this term encompasses.
Logically,
> "members of the public" could include recipients of email in which a
> link to a Google document could be contained.
> 
> Further, in conjunction with Google's Universal terms of service, any
> content submitted or received (regardless of which Google service the
> information resides upon) is subject to this clause: "Google reserves
> the right (but shall have no obligation) to pre-screen, review, flag,
> filter, modify, refuse or remove any or all Content from any Service."
> 
> Though Google does not have an "unlimited" license to the
user-submitted
> content, it has wide-reaching rights, per its terms of service, to
make
> use of that content in ways which are violative of University
> information-handling principles and precedent.
> 
> I can understand that this offer is attractive in the face of
> skyrocketing IT costs, but it sets a precedent that is deeply
> troubling.  As more information is synthesized, manipulated, and
> transferred over computers and networks, a question of precedent
arises
> as to the role of the University in the management of its information.

> My comment about money in the first email was inspired by my belief
that
> it is the University's responsibility as a public institution to keep
> its information and knowledge from being given freely to a private
> entity.  I pay the University tuition.  At least a few of these
dollars
> go toward the current IT system that the University maintains.  Would
I
> see a substantial savings in my tuition if the University contracted
> information handling services out to an organization?  Even if so,
what
> kind of precedent does outsourcing of University data set for the role
> of a public institution of higher education?  Upon invention of the
> filing cabinet, did the University ever contemplate outsourcing of
> records storage to a private company that owned a warehouse full of
> filing cabinets?  The United States has long had a public postal
> system.  There were good reasons for this, and the system has served
us
> well.  The integrity of personal communication is essential to the
> progressive nature of a public institution like Michigan State, and
> given the nature and terms of Google's offer, I cannot see a reason
why
> it would be in Google's interest to maintain this integrity.
> 
> There is no such thing as a free lunch.
> 
> -John

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