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Jesse,
Check out UltraVNC's newer project called UltraVNC SC (Single Click),
its specifically written for user initiated/approved helpdesk scenarios.
http://www.ultravnc.com/
Jesse Howard wrote:
> I want to start using UltraVNC in our office domain, for tech support
> and helpdesk purposes at the workstation level. A few of our users have
> gotten the idea that we are going to use it to spy on them, and look at
> their email. It's become a bit of a PR problem for the IT Admin staff.
> So I am wondering, is it legal to use software like this at MSU, under
> the AUP? If so, who here is using it? Have you run into issues with
> users like this, where they interpret something you are doing as an
> attack on their privacy? If so, how did you handle it? We have sent out
> an email describing the software, what it does, and the fact that we
> won't use it without their permission. It doesn't seem to have helped much.
> Any ideas?
>
> Jesse Howard
> _______________________
>
> IT Administrator
> Michigan State University Press
> [log in to unmask]
> www.msupress.msu.edu
>
>
--
Steve Foley <[log in to unmask]>
DECS PC Administration <[log in to unmask]>
Michigan State University
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