Content-Type: text/html Talk Show Fascination running head: talk show fascination Can social comparison theory explain fascination with TV talk shows? By: Cynthia M. Frisby, Ph.D. Assistant Professor, Advertising Department Missouri School of Journalism 76F Gannett Hall Columbia, MO 65211-1200 Office: (573) 882-6232 FAX: (573) 882-4823 E-mail: [log in to unmask] A manuscript prepared for and submitted to the Mass Communication and Society division of AEJMC for possible presentation at the 1998 convention Talk Show Fascination Abstract Mass media commentaries suggest that television talk shows are dramatically increasing and have become quite popular with American viewers. Despite the public's interest in TV talk shows, mass media researchers have paid little attention to assessing the short-term and long-term effects of watching these programs. It is hypothesized that self-enhancement or feeling better about oneself and one's life may be a reason people watch what some consider to be trashy, morbid TV programs. The article defines the social comparison process and provides ideas and research techniques for future research that could be used to test the idea that consumers might use certain media to engage in social comparisons with media images. Talk Show Fascination Can Social Comparison Theory Explain Fascination With TV Talk Shows? Perhaps more than any other brand of media message that we receive, television talk programs deliberately use such gross manipulation in their attempt to entertain and supposedly "inform" us. While they employ a deceptive, game-like atmosphere, the information they provide about "real-life," claiming that it's just a "reflection" of reality is worse than useless. It's dangerous_for it puts us in the habit of 'entertaining sin'...using the moral errors and deviance of others for our entertainment and tolerating such behavior as a normal part of life. (Abt & Mustazza, 1997, p. 83) What explains the success of TV talk shows and other media that focus on the misfortunes of others (i.e., tragic news stories)? Has politics become entertainment and entertainment a reality? This paper hopes to offer an explanation: Consumers like and are attracted to morbid news stories and other "tragic" media messages because these messages provide information that helps them feel better about themselves, particularly when afforded with opportunities to compare themselves against the adversities and misfortunes of others. Remarkably, very little academic attention has been devoted to the messages contained in talk show programming or the effects of the messages on viewers' self-concepts, perceptions of reality, attitudes, and opinions. Much of the work on TV talk shows has focused on analyzing the topics and issues. Studies, for example, have revealed that a majority of the TV talk show topics focus on the misfortunes or problems of others: "Skinheads, racists, misogynists, youngsters who hate school and society, parents who hate their children, self-mutilators, cheating lovers, sadomasochistic lovers, incest perpetrators and 'survivors,' transsexuals and bisexuals, nymphomaniacs, dysfunctional families... strippers, people with gross eating disorders, cult members, murders" and the list goes on (Abt & Mustazza, 1997, p. 25). Other research conducted on the content and focus of many of the topics discussed on TV talk shows revealed that, more often than not, the shows focus human misery and tragedies (Zoglin, 1991). Current research conducted by Abt and Mustazza (1997) revealed that approximately 78% of the topics on TV talk shows are about sex, behavioral disturbances, and families out of control. Zoglin (1991), a reporter for Time, also argues that the topics on television talk shows are "surrealistic blurs of human misery, sideshow voyeurism, and sheer lunacy" (p. 79). Critics contend that these type of topics merely create and exacerbate conflict. Take, for example, what happened on Jenny Jones in 1995 (Abt & Mustazza, 1997; Carter, 1996). In March of 1995, a young man appeared as a guest on a show about secret admirers. The admiree, knowing that the show was about secret admirers, expected his admirer to be female, but was surprised and embarrassed to discover that his admirer was a long-time male friend. The friend admitted his secret fantasy as well; tying the admiree up and spraying whipped cream and champagne all over his body. The shocked, humiliated, and embarrassed admiree vehemently declared on the show that he was "100% heterosexual." A few weeks later, the admiree bought a 12-gauge shotgun and killed the admirer. He told police that the reason he committed the murder was simply because he was embarrassed and humiliated by his appearance on the program. In addition to encouraging violence and aggression, critics feel that television talk shows distort reality. Talk shows do not reflect the real world or the true context of American life, Bernstein argues (1994). This critic believes that television talk shows merely provide viewers with a type of entertainment designed to boost ratings and viewership. Take for example, topics such as "moms having affairs with their children's friends," "cross-dressing after dark," "skinheads," and "incest." These topics, critics believe, may not be newsworthy or may not appear to provide information because they are "devoted to hyping the hype" (Bernstein, 1994). Others critics agree with comments made by Bernstein and Lieberman and argue that the emotionally laden topics that seem to permeate television talk shows are nothing but pure garbage, "trash TV," or "tabloid sleaze" (Bander, 1996; Bernstein, 1994; Lieberman, 1995; Thomas, 1997). TV Talk Shows: America's Entertainment! TV talk shows are dominating the airwaves of daytime television and have become, according to Abt and Mustazza (1997), "America's entertainment." Viewers, research suggests, have become fascinated with and dedicated to viewing their favorite TV talk show (Nielsen Media Research, 1997). A case in point: Ricki Lake recently received the "Best Talk Show" award at the United Kingdom National Television Awards. "Ricki Lake's syndicated talk show has made her the Oprah of Generation X" (Mr. Showbiz, Star Bios, Internet Homepage). The 3.6 % audience rating for the Ricki Lake show means that this program reaches an estimated audience of 3 million people (Abt & Mustazza, 1997; Gamson, 1995). According to the Ricki Lake home page, the show reflects the evolving tastes of its young adult audience and promises to deliver original, lively talk for its viewers. The Ricki Lake show also "lets us [viewers] share other people's relationship issues in a cutting-edge daytime forum designed to keep action hot and audience members involved" (Ricki Lake Internet Home Page). It is then no wonder why this show remains highly ranked and continues to attract a large number of faithful viewers among its target audience of 18- to 34-year-old women. "To these younger people, it [the show] makes a couple of deliciously tempting promises: that Ricki will let them 'eavesdrop on other people's traumas and dramas in a cutting edge daytime forum designed to keep action hot and audience members involved,' and that Ricki's 'trademark compassion, intellect, and irresistible charm creates an atmosphere where guests and audience members feel comfortable letting it all hang out with absolute candor and some surprising results'" (Abt & Mustazza, 1991, p. 75). Many of the television talk shows, however, cannot compare with the ratings of the Oprah Winfrey show. Winfrey's syndicated talk show stayed in the number one position for approximately ten years and is described as being in a class all by itself (Abt & Mustazza, 1997; Nielsen Media Research, 1997). Recently, Winfrey announced that she was no longer going to produce sensationalized or negative shows (e.g., racism, welfare reform, etc.). "We started doing confrontational TV.... I believe it was important to introduce these issues and face the truth of who we were...Instead, TV got stuck thriving on them, and for the worst possible reasons--exploitation, voyeurism, and entertainment" (quote by Oprah Winfrey as cited in Abt & Mustazza, 1997, p. 1). After years of focusing on negative topics, Oprah has completely overhauled her program by employing a celebrity-interview format. Oprah is not the only talk show to change formats. In November 1995, Geraldo Rivera decided to change the format of his talk show and turned toward a more entertaining, "nontrashy" show (Abt & Mustazza, 1997). According to some media analysts, TV talk shows such as Oprah and Geraldo, which have softened the content of their shows, are now considered to be the "big losers" in reaching younger audiences (Abt & Mustazza, 1997; Collins, 1998). According to some media analysts, nice topics do not and will not draw ratings (Abt & Mustazza, 1997; Carter, 1996). And, it should be noted that, since changing its format, Winfrey's popular talk show has experienced a slight decline in audience ratings, going from approximately 10 to approximately 7% of the viewing audience. With respect to viewers between the ages of 16 and 34, the most popular talk shows are Ricki Lake, Jenny Jones, and Jerry Springer. These three shows tend to focus on topics that encourage extreme emotional responses. Moreover, recent audience ratings show that the Jerry Springer Show has now become the first talk show to take over Oprah's number one spot (Collins, 1998). In fact, according to Collins (1998), the rise in the ratings, popularity, and success of the Jerry Springer Show is remarkable. The viewing audience enjoys this particular talk show so much that a pre-recorded videotape was created that is full of back-to-back fistfights, violence, anger, and bad language. The talk show segments are so intense that they had to be censured from live broadcast. Interestingly, the video has sold some hundreds of thousands of copies (Collins, 1998). The rise in ratings of his TV talk show and now the sale of the censored videotapes causes some people to ask themselves, "why are people watching this type of media programming?" Some regular viewers of TV talk shows believe that TV talk shows provide valuable information by keeping them informed and up-to-date on societal events (Frisby & Weigold, 1994). Other viewers, however, believe that the greatest benefit of watching TV talk shows rests in the fact that the shows are very entertaining. Hence, some regular viewers would argue that these programs are popular because the content elicits an "exciting" affective response. Several theories in mass media use may be used to explain media choice and preference. The next section will discuss mass media theories that have been used to explain the media use and exposure effects. The literature review will begin with a discussion of three theories of media use, uses and gratifications, entertainment, and affective regulation, and will end with a discussion of an alternative theoretical framework that might be used to guide future research on TV talk shows and other mass media. A Brief Review of Mass Communication Theories: Can they explain fascination with TV talk shows? Uses and Gratifications of Media Use Uses and gratifications theorists focus on how media satisfy social and individual needs. Media are considered a source of gratification, and audience members are viewed as active seekers and communicators (Rubin, 1994). The uses and gratifications approach shifts the focus from media effects (e.g., Does the media "cause" things to happen in society?) to examining how people use the media (e.g., What people do with media or the purposes for which individuals use media). According to Rubin (1994), before examining media effects or how media impact human behavior, researchers need to determine how individuals use the media and attain a firm understanding of audience motivations and behavior. Uses and gratifications paradigm has three objectives: "(1) to explain how people use media to gratify their needs, (2) to understand motives for media consumption, and (3) to identify functions or consequences that follow from needs, motives and behavior" (Rubin, 1994, p. 419). Research Uses and gratifications is based on the following assumptions (Rubin, 1986): 1. Individuals use media to satisfy specific needs. Media use is goal directed. 2. Individuals select and actively pursue the media channels and content to fulfill specific needs. 3. Individuals are aware of the needs they anticipate meeting from media and can state their needs and expectations and their specific reasons for using particular media. Five Categories of Needs To explain motives for media use, Katz, Gurevitich, and Haas (1973) identified five distinct and theoretically meaningful categories of audience needs. The five categories of needs related to media use are a) cognitive, b) affective, c) personal integrative, d) social integrative, and e) escapist needs. Cognitive needs relate to using media for obtaining information, knowledge and understanding of the world. Affective needs relate to emotional experiences and the pursuit by an individual to satisfy entertainment or pleasure needs. Personal integrative needs relate to the desire of an individual to gain confidence, stability, or esteem. Social integrative needs relate to an individual's desire for affiliation with family and friends, and escapist needs relate to the individual's desire for tension release or diversion. Research on Media Use and Audience Needs Researchers and uses and gratifications theorists frequently refer to at least six gratifications of media use; information (also known as surveillance/ or knowledge), escape, passing time, entertainment, social viewing/status enhancement, and relaxation gratifications (Rubin, 1981). Although the variable names for these gratifications may change from study to study, research in mass media uses and gratifications of mass media use continues to confirm that these six gratifications hold up across situations (Conway & Rubin, 1991; Rubin, 1981; Rubin, 1986). According to Katz et al., (1973), individuals obtain different gratifications from different media. Learning and knowing oneself was best served, they found, by print media. Newspapers, the researchers suggest, satisfy an individual's needs for status enhancement or "self-confidence." On the other hand, watching television was determined to be most useful for "killing time" and maintaining friendships and family solidarity (Katz et al., 1973). Research on Gratifications of Television Talk Shows. In a study on gratifications of television talk shows, Frisby and Weigold (1994) found five gratifications obtained from viewing television talk shows. Subjects were asked to watch one of three-television talks show at any time during an ordinary week. Immediately after watching the show, participants answered questions about their talk show viewing motives. They were also asked to speculate why, in their opinion, "other people" watch television talk shows. According to the data, viewers claim to watch TV talk shows in order to feel good, or forget about problems (affect management), because the shows are on at home (passive exposure), to learn about the issues of the day or learn about the world (surveillance), for something to do (pass time), and because friends watch them (social viewing). In addition, analysis revealed that regular viewers were more likely than nonviewers to state that learning about issues was a major gratification obtained from viewing television talk shows. Limitations of Uses and Gratifications Research employing a uses and gratifications theoretical perspective means asking individuals to subjectively report on and identify their particular experiences. The uses and gratifications approach to media use assumes that people are aware of the needs they anticipate from media and, if asked, can promptly and specifically state reasons for using certain media. The technique most often used to assess the specifics of media use and motives for media use is the self-report questionnaire or survey (Zillman & Bryant, 1986). Many of the uses and gratifications studies rely on questionnaires or surveys (see for example, Conway & Rubin, 1991; Katz, Gurevitch, & Haas, 1973; Rubin, 1981). One explanation for such heavy reliance on these specific measurement instruments may be the fact that surveys, are quick and easy and yield a great of information that may be relevant to the relationship among psychological or emotional needs, and characteristic purposes and motives for using certain media. Data obtained in many of the studies on media use and gratifications are generally analyzed using factor analyses or tables. Most times, the evidence collected in the studies provides support for the six well-known gratification categories (i.e., information, entertainment, escape, social, passing time and relaxation). This categorization of variables, some argue, may be a fundamental weakness of the uses and gratifications approach because the conclusions generally restate published findings, and, typically provide broad explanations for media use. Very little research has been identified that relates specific motives to specific audience satisfactions and needs. The studies, therefore, have been criticized for being largely exploratory and nontheoretical in nature (Zillman & Bryant, 1986). One problem with using questionnaires or surveys on media use is that the data are often inconclusive (Zillman & Bryant, 1986). Respondents are oftentimes responding to the researcher's questions and are not asked open-ended questions or questions that will let them say what they want to say. Moreover, some critics argue that respondents may be unaware of their motives, or maybe even unwilling to disclose their "true motives." Are media audiences so reflective that they can provide a rational explanation for their media use? Would a survey yield the same six gratifications if respondents were asked questions which extended beyond the six gratifications mentioned above? For example, suppose people were asked to respond to a question like, "I watch Ricki Lake because the guests are usually worse off than me and seeing that makes me feel better." Or, "I watch Jenny Jones because I compare myself with the guests, and suddenly realize I am in a much better situation." How would people respond? How likely is a response like, "I sure do and boy do I feel great when I see the guests make fools of themselves?" Or are individuals likely to be hesitant, embarrassed, and/or reluctant to admit such a motive? Would a "uses and gratifications" question such as this prompt a socially desirable response (i.e., strongly disagree or even "no way"). Consumers may be unaware of reasons why and may be unable to articulate why certain media contents are chosen over other forms. And, with regard to explaining television consumption, particularly motives for consuming "bad" or morbid television programs, the uses and gratifications theoretical approach may not tap into the actual motives for media use. Entertainment Theory According to Zillman and Bryant (1986), entertainment can be defined as "any activity designed to delight and, to a smaller degree, enlighten through the exhibition of the fortunes or misfortunes of others, but also through the display of special skills by others and/or self" (p. 303). With this definition of entertainment in mind, it seems clear that consumers may fulfill specific needs for entertainment comedies, tragedies, and drama programs (Zillman & Bryant, 19986). Is the TV talk show popular among viewers because the program content produces an "exciting" affective response? And, who benefits more from exposure to entertaining programs like television talk shows? Research suggests that reactions to entertaining programs can be positive or negative, depending on an individual's idiosyncratic needs (Zillman & Bryant, 1986; Zuckerman, 1979). Under this assumption, it is possible to speculate that certain viewers watch TV talk shows to regulate affect. "Thus, for understimulated, bored persons, exposure to certain exciting television programs can be seen as having the benefit of returning them [viewers] to a hedonically superior, and, hence, desirable state" (Zillman & Bryant, 1986, p. 307). Affective Regulation "It [affective regulation] is, in fact, the effect of entertainment consumption. It is the primary effect that is sought out and pursued for the benefits that it entails---benefits such as being distracted from acute grievances, having boredom removed, being cheered up, being given great excitement, being helped to calm down, or being fed pacifying messages." Zillman and Bryant, 1986, p. 320. Bryant and Zillman (1984) provide another behavioral approach that might clearly explain why people use media: affective regulation. Media use from this perspective is selective and deliberate. Moreover, the affective regulation paradigm does not require respondents to provide explicit reasons or comparisons of why or how they made program choices (Zillman & Bryant, 1986). Program choice and exposure to certain programs is conducted "mindlessly" and spontaneously. "It can be projected that these choices are situational variables and serve ends which respondents need not be and probably are not aware of" (Zillman & Bryant, 1986, p. 306). Research on Affective Regulation and Media Use Research on media use for affective regulation suggests that people select television in order to regulate their affective states. Viewers seek out specific media for very specific benefits, such as being distracted from serious problems and/or grievances, having boredom removed, and being cheered up or calmed down. These benefits may be comparable to the "escape" motive associated with uses and gratifications (Zillman & Bryant, 1986) In a study related to using media to regulate affect, Potts and Sanchez (1994) found that television viewing does serve as a means of escape and to regulate or enhance mood. Depressed viewers tended to engage in "strategic" television viewing. The researchers argue that mood guides strategic television viewing by changing a negative mood, or maintaining a positive one (Potts & Sanchez, 1994). Dittmar (1994) also found strong correlations between depression and gratifications obtained from viewing television. In this study, subjects were screened by a clinical interview and were selected for participation based on their responses during the interview and to the MMPI. Those subjects who were identified as depressed and met criteria for depressive disorders were invited to participate in the study. Non-depressed subjects were identified also by responses to the MMPI and clinical interview. Results showed that among male and female college students, depressed women were more likely than any other group to watch more soap operas and depressed men were more likely to watch situation comedies. Based on the data, Dittmar concluded that television may offer a certain "coping style" that offers depressives a method of "vicarious living." Depressed individuals may use characters on television to "provide emotional gratification while at the same time avoiding the risks associated with real interpersonal relationships" (Dittmar, 1994, p. 325). Affective Regulation and Viewing TV Talk Shows To what degree does affective regulation determine or affect people's motives for viewing talk shows? To answer this question, Frisby and Weigold (1994) examined correlations between motives for talk show viewing and feelings experienced while watching the show. The sample comprised 89 people who viewed TV talk shows at least once a week. The participants received instructions to watch (in their own home or dorm) one episode of Oprah, Donahue, or Geraldo. Prior to viewing, subjects completed Rosenberg's self-esteem scale and received a booklet containing instructions and all other dependent measures. Verbal and written instructions emphasized that while viewing the program, subjects were to record all thoughts in spaces provided in the booklet. Additionally, they indicated any feelings experienced during each thought on an accompanying set of scales. Data revealed that regular talk show viewers (i.e., people who indicated watching TV talk shows more than twice a week) experienced significantly more positive, happy thoughts while viewing talks shows. Since much of the content on a TV talk show involves tragic events or trashy topics, one explanation for the increase in positive thoughts among regular viewers could be that the guests who are observed suffering misfortunes or problems might be providing viewers with an opportunity to say, "gee, I thought I had it bad," and this thought causes them to rejoice or ultimately feel more optimistic (a positive feeling) about their own personal circumstances. AN ALTERNATIVE THEORETICAL PERSPECTIVE TO EXPLAIN MEDIA USE Social Comparison Theory: Making inferences about the self and others The previous theoretical approaches in mass communications discussed in this paperDuses and gratifications, entertainment theory, and affective regulationDshare certain basic assumptions and constructs, but are not unified theories that might be used to explain why people consumer media and predict the effects of media consumption on social behavior. In contrast, the paper will now turn to a particular theory of social psychology, social comparison theory. Compared to the other mass communication theories, social comparison theory is narrower in its domain of interest because it specifically focuses on social inferences that relate the self to others (Robertson & Kassarjian, 1991). Exposure to tragic events and/or bad news almost invites social comparison among viewers (Zillman & Bryant, 1986). Viewers may be encouraged to compare and contrast their own situation with the situations of the "suffering parties they witness, and that this contrasting eventually produces a form of satisfaction" (Zillman & Bryant, 1986, p. 317). Affect is enhanced because viewers, seeing the misfortune of others, become appreciative of their life circumstances and situations. According to Festinger's (1954) social comparison theory, when people are uncertain about their abilities and opinions, they evaluate themselves by making comparisons with similar others. People compare themselves with others for a variety of reasons: to determine relative standing on an issue or related ability, to emulate behaviors, to determine norms, to lift spirits or feel better about life and personal situations, to evaluate emotions, personality, and self-worth (Suls & Wills, 1991; Taylor & Loebel, 1989). The remaining part of this paper explores the notion that talk shows and other media may be popular with individuals because of the affective consequences that follow from audience social comparisons. Social comparison theory, it is believed, may help to explain and uncover an important motive for watching television talk shows, a motive that people may be unable or reluctant to express openly. What is Social Comparison? Social comparison is defined as "the process of thinking about information about one or more people in relation to the self" (Wood, 1996, p. 520). Social comparison does not mean that the individual has to give careful, elaborate, conscious thought about the comparison, but it implies that there has to be, to some degree, an attempt to identify or look for similarities or differences between the other and self on some particular dimension (Wood, 1996). Some theorists might argue that for a comparison to be considered a comparison, the individual must be aware of the comparison and come into direct contact with the other person (Wood, 1996). However, as Wood (1996) points out, social comparisons do not require conscious or direct personal contact because "even fictional characters and stereotypes may represent meaningful standards of comparison" (p. 522). Social Comparisons with Images in the Mass Media From a mass communication perspective, social comparison theory would prove extremely useful in developing theory focused on information processing and the effects and uses of mass media messages. As Goethals (1986) states, "it can be hard to hear an extremely intelligent person on the radio, or see an extremely handsome one in the grocery store, or participate on a panel with an expert without engaging in social comparison no matter how much we would like not to" (p. 272). Based on this statement and research on social comparison, it is believed that people engage in some type of comparison when encountering other people, namely media images. It also seems reasonable to speculate and hypothesize that when people encounter social information such as the images or characters presented in the mass media, audiences might automatically and unconsciously engage in a social comparison. It should be noted that people might not be able to consciously articulate the comparison process or able to consciously register its effects (i.e., self-enhancement, self-improvement, etc). Research on social comparison suggests that people do engage in some type of social comparison (refer to Emmons & Diener, 1985; Richins, 1991; Wheeler & Miyake, 1991). The problem is, however, some social comparisons occur without visible manifestations of their effects. People, research suggests, may think about the social information without exhibiting the effects of having done so (Wood 1996). People may dismiss comparisons for self-defensive or ego protective reasons. For instance, thoughts about another person as they relate to the self may be biased by one's goals or habits (i.e. high self-esteem or optimism bias) and thus may color a visible effect of a social comparison. Does this mean then that a social comparison has not occurred? The answer is no. The person, this author believes, has to make some judgement as to whether a target is similar or dissimilar and may purposely select to avoid the comparison by derogating the target or making thoughts that rate themselves more favorably on a number of other dimensions. To test the hypothesis that most people engage in social comparison when confronted with social information, Wheeler and Miyake (1992) asked respondents to record all the thoughts and comparisons that occur in their everyday lives. Since the researchers were also interested in the effects of the comparison they also provided participants with specific definitions of a comparison. They told them that "merely noticing a similarity with or a difference from another person would not necessarily be called a comparison unless accompanied by some psychological reactions" (Wheeler & Miyake, 1992, p. 762). The researchers found some evidence and empirical support for social comparison thoughts and the effects of social comparison processes. Respondents in the study tended to make comparisons on two dimensions: lifestyle and assets. Asset comparisons, comparisons made on ability, appearance, and social skills, were more likely to occur when participants were engaged in passive or informal conversations with close friends and relatives (Wheeler & Miyake, 1995). Lifestyle comparisons, comparisons made on dimensions regarding personality, lifestyle, and academic matters, on the other hand, were more likely with acquaintances and strangers. These comparisons, the researchers found, were most likely to be upward, a comparison process that will be defined in the next section. So, mass media researchers employing social comparison theory might be able to determine if viewers make comparisons with media images based on Assets or Lifestyles. The Major Social Comparison Goals Upward Comparison Social comparisons made with others who are superior to or better off than oneself are referred to as upward comparisons. Individuals engaging in upward comparison may learn from others, be inspired by their examples, or become highly motivated to achieve similar goals. Upward comparisons, research suggests, are invoked when individuals are motivated to change or overcome problems (Major, Testa, Bylsma, 1991). Self-improvement is the main effect of an upward comparison because the targets serve as role models and teach and motivate individuals to achieve or overcome similar problems (Seta, 1982; Wood, 1989). According to literature on social comparison, an effective upward comparison target is one who is extremely competent and is proficient and skillful in terms of coping with personal problems (Major et al., 1991; Seta, 1982). Downward Comparisons When a social comparison involves a target who is inferior, incompetent and/or less fortunate, the comparison is referred to as a downward comparison (Wills, 1981). The basic principle of downward comparison is that people feel better about their own situation and enhance their subjective well-being when they make comparisons with others who are worse off or less fortunate. According to theory, downward comparisons help individuals cope with personal problems by allowing them to see themselves and their problems in a better, more positive light (Wood 1989). Downward comparisons are most likely to occur when people engage in a social comparison with a target who is incompetent and less fortunate (Sherman, Presson, & Chassin, 1984; Schulz & Decker, 1985). Prevalence of Downward Social Comparisons. "People are ambivalent about downward social comparison because it presents conflict with normative prescriptions" (Wills, 1991, p. 53). Research suggests that one result of downward comparisons is an increase in subjective well-being. "Simply put, this basic principle of downward comparison theory suggests that people should feel better about their own situation or about themselves if they find out there are others who are worse off" (Gibbons & Gerrard, 1991, p. 318). Data on downward social comparisons and media use suggest that everyday encounters with media images may provide viewers with social information, information that encourages them to think about the information and engage in an automatic, spontaneous social comparison that ultimately effects mood and other aspects of subjective well-being (Frisby & Weigold, 1994; Frisby, 1998; Wheeler & Reis, 1991; Wheeler & Miyake, 1992). The information obtained from media use studies employing social comparison theory could be used in the field of mass communication to better understand how comparison processes in general operate in naturalistic, everyday media environments (i.e., the effects of a passive or spontaneous social comparison with media images on viewer attitude and affect) and how these comparisons affect individuals' attitudes (Wheeler & Miyake, 1992; Wills, 1991). FUTURE DIRECTIONS IN MASS MEDIA RESEARCH How Social Comparison Theory Might Be Used to Explain Fascination with Mass Media "A final issue is whether a model of self-enhancement through downward comparison has utility for approaching phenomena that have not usually been construed in social comparison terms, such as hostile humor, gossip, aggression, vandalism, and effects of media on social behavior. Pursuit of questions about how social comparison theory applies to these phenomena could be an interesting endeavor" (Wills, 1991,k p. 74). Situation Comedies Downward social comparison theory may be used to explain why people like to watch situation comedies and other comedic or humorous media content. Wills (1981) speculated that embedded in humor are two paradoxical facts: a) the stimulus for humor depicts common negative occurrences to a person, and b) the response to the stimulus is positive affect. Therefore, the essence of humor, according to Wills (1981), is "to provide a sophisticated way of presenting the occurrence of misfortune" (p. 263). Wills goes on to argue that audiences simply may appreciate humor because of the focus humor places on the misfortunes of other people. In a study focused on assessing the relationship between personality traits and gratifications obtained from watching TV, Frisby (1995) found that extroverts, people who enjoy the company of others, reported watching situation comedies for information. What type of information do these shows provide? It is possible to speculate that the information provided is social information and audiences use this information to self-enhance. Future studies could determine if humor provides the viewing audience with opportunities to engage in downward comparisons and ease insecurities by making downward comparisons with somebody else's misfortune, frustration, and imperfections. That, according to media analysts and other researchers, is the basic fact of humor: it's not funny, they say, unless "the humor is conducted at someone else's expense" (Wills, 1981, p. 263). Therefore, it is suggested that future mass media research explore the notion that situation comedies elicit social comparisons and assess the impact of this media vehicle on self-evaluation and subjective well-being. Research in this area could determine if humor helps to ease insecurities by allowing people to make downward comparisons with comedic content (i.e. comedy shows, situation comedies, etc.) or shows that poke fun at a worse off other or someone less fortunate and less perfect. TV Soap Operas Frisby (1995) conducted a study on the relationship among five personality traits and gratifications obtained from watching TV programs. The study revealed that introverts, individuals who described themselves as shy and reserved, reported watching daytime soap operas for information. What type of information are viewers getting from TV soap operas? A reviewer of the paper offered an explanation for this finding: Some viewers, particularly introverts, might use the information obtained from watching soap operas to change or overcome interpersonal communication problems. Future research could determine if media images and characters on TV soap operas serve as role models and if these comparison targets teach or motivate individuals to overcome particular problems (i.e. fashion or styles, conflicts in interpersonal relationships, etc). Future research could assess the particular comparison dimensions (i.e., personality, physical appearance, intelligence, career, etc) and other informational cues viewers rely on when cognitively elaborating the social information and media image. Research might then determine if self-improvement is the main effect of this type of social comparison. Thus, research on this topic could answer the question: do media images portrayed and depicted on TV soap operas motivate individuals to do better and solve personal problems? Social Comparison and Other Media Vehicles Tabloid Journalism Why do people read "The National Inquirer," "The Globe," or "The Star?" Do people read these "trashy magazines" because they make them feel better about their self-perceptions and their own life situations? Or does it make them feel better to see similar others fail and face tragedies? Does reading about another Elvis sighting by a local resident, for example, make an audience member say, "And I thought I was abnormal, at least I haven't claimed to see Elvis!" In light of the Princess Diana tragedy, social comparison theory might be a useful theory to explain motivation to read and audience fascination with tabloid media. In a related study on TV talk shows, Frisby (1998) found that viewers experienced a significant boost in mood after witnessing shows that focused on the misfortunes of another person. The Frisby (1998) study and others employing social comparison theory and research should provide some insights into explaining why consumers are attracted to other "trash" or tabloid programs: viewers feel better about themselves and their life circumstances after watching a worse off other. As far as practical applications, social comparison theory, in this sense, might be employed to shed some understanding of the underlying psychological gratifications obtained from reading The National Enquirer and other tabloids. Future research could determine whether or not social comparisons are elicited by print media and uncover the effects, if any, of the social comparison. Talk Radio It is possible that social comparison could also be elicited by talk radio. Consequently, listeners of Howard Stern's radio show may feel better about their values, opinions, and how they feel about other issues that are discussed on this program. Future research could be used to address gratifications obtained from frequent radio consumption and could determine if social comparisons are elicited by talk radio. Advertising "Sometimes when I thumb through a magazine or watch television and see those ads with beautiful models, I don't really pay attention. I mean, they don't really get to me personally. But, every now and then, there will be something about the model that really gets to me and gets on my nerves. Sometimes the model makes me feel jealous, depressed, or even mad at myself. Then, I think, 'it's just a model. She's not like me.'" Samantha, a 21 year-old African American College student (personal communication, October 5, 1993). Advertising researchers have recently started investigating the factors or characteristics that influence attractiveness, likability, and desirability (Morse & Gergen, 1970; Cash, Cash, & Butters, 1983, Myers & Biocca, 1992; Richins, 1991; Wheeler & Miyake, 1992). However most of the studies that focus on the effects of images in television advertising and programming on women generally involve employment of samples that are comprised of primarily Caucasian women. Researchers have largely ignored the effects of advertising images on various ethnic groups. Few, if any, have focused on the effects of idealized images on women of African-American, Asian, Hispanic, Indian, and other cultures. Research suggests that there is a relationship between idealized images in the media and a woman's self-schema, perceptions of body images, mood, self-esteem, and standards of beauty (refer to Cash et al., 1983, Grow, 1988, Myers & Biocca, 1992, Richins, 1991; Wheeler & Miyake, 1992). Many women desire to be physically attractive and appealing to others (see Savern, 1988). According to Savern (1988), advertisers know that a desire for physical attractiveness is tied closely with the female ego, therefore, they design and create attractiveness-based messages and employ idealized images that can easily stimulate desires for the product. Thus, it seems reasonable to hypothesize that self-improvement or evidence of an upward comparison will occur when consumers are confronted with advertising images. However, this statement is not practical or realistic. Research, for example, could determine how idealized images affect women of different cultural backgrounds. The dominant image in most healthy and beauty ads are images of Caucasians. Research utilizing social comparison theory and research could be used to determine how Caucasian images affect the self-esteem and mood of women of different cultures or ethnic backgrounds. Research in this area could determine if advertising in this respect is doing more harm (i.e., deflating self-esteem of minority group members) or if the images encourage people in different ethnic segments to engage in an upward comparison and ultimately purchase products via use of idealized images. Since idealized images are found everywhere and at any time, future research should explore whether or not black women, for example, avoid social comparison with dissimilar media images and only make comparisons with models in "black magazines." media research techniques utilizing social comparison theory Obtaining Evidence for a Social Comparison with Media Images Assessing the Selection of Social Information and the Media Image The selection of a media image (i.e. the acquiring of social information) involves a deliberate search for and selection of a comparison target (Wood, 1996). With respect to TV talk shows, people may seem to benefit more from downward comparison opportunities because they may actively seek comparison targets that are inferior and less fortunate. For example, an individual that has had a bad day, could specifically tune into a TV talk show because watching these programs, he or she might say, makes them feel better and changes the bad mood to a better one. Thus, people may choose comparison targets to socially compare on attributes or dimensions that make them appear and feel more advantaged (Taylor & Brown, 1988; Wood, 1989). Thus, the incompetent, inferior media images or targets could motivate people to search memory and their prior experiences for beliefs and self-concepts that enhance their existing claims of superiority Prior beliefs about themselves, their efficacy, as well as control over their future may bias people and therefore a social comparison with the media image, particularly an inferior TV talk show guest, to enhance their claims of superiority (Taylor & Brown, 1988). Thus, research in program choice and selective exposure could determine if participants select media based on media images or social information. The Proposed Research Method and Procedure A study employing this approach, for example, might provide participants with some social information and then allow them the opportunity to see scores of other people. In a mass media environment, research participants could participate in small focus groups, take a bogus test, and then be informed of their performance on the bogus test. Then, the researcher could describe characters or TV programs and observe and assess characteristics of the media image portrayed on the program the participants chose to watch. Another method focusing on selection of media images might provide students with a cover story that is somewhat threatening to the ego (i.e. you need to talk with a counselor about your at-risk GPA).[1] After this, the participants might be asked to select a media vehicle to read or watch while waiting for the event to occur. For example, the researcher could leave issues of Time, The National Enquirer, and National Geographic and then assess the effects of reading one of the magazines.[2] Or, participants may be given the choice of watching a media image that is undergoing or underwent a similar "threat." To serve as a control, the research study may allow some participants to wait without watching or reading any media. Studies employing this perspective might be used tap into the preference for comparison targets and the effects of the selection process. Assessing the Effects of and Reactions to Social Information Research suggests that reactions to entertaining programs can be positive or negative, depending on an individual's idiosyncratic needs (Zillman & Bryant, 1986; Zuckerman, 1979). Under this assumption, it is possible to speculate that media, namely TV talk shows, may help viewers maintain or affirm their positive self-evaluations. It can be hypothesized that social comparison with media images produces a type of excitement or entertainment that helps people feel better about their own lives and circumstances. The Proposed Research Method and Procedure Using this research technique, researchers would provide participants with the media image and then measure the effects of the image on subjective well being. This approach to research, according to Wood (1996), might address such questions as: "what are the effects of comparisons with others that perform better or worse than oneself?" One design, for example, might involve manipulating comparison targets in a between-subjects fashion (Wood, 1996). Or, another designer might expose each respondent to more than one comparison target and incorporate a procedure and then ask respondents to choose the preferred media image. This procedure, according to Wood (1996) taps into processes of selection that people might use when they encounter social comparison targets and information. Using this research method, mass media researchers could explore the impact of a variety of media images on mood, self-esteem, life satisfaction, performance, personality, lifestyle, and other comparison dimensions. Determining the Occurrence of a Social Comparison Comparison targets in the media may simply remind viewers of similar experiences or desires. This reminder could provide a type of inspiration or warm feeling, but not a motive for or evidence of a comparison involving self-enhancement or ego-protection. Research focused on social comparisons with media images might employ self-reports or diaries in which participants provide narratives about and descriptions of their media experiences and perceptions of media targets. For example, participants may be asked if they make comparisons with images in advertisements. Then, researchers might ask how frequently they compare with advertising images and if they compare with the media image's lifestyle or assets. As in the Wheeler and Miyake (1992), respondents also might be asked to record their social comparisons as they make them while watching television. Respondents in a study of this type could be asked to record thoughts regarding the dimension of comparison (i.e., appearance, personality), the direction of the comparison (i.e., upward, downward, etc), and their mood. And, to and provide support for the fact that social comparisons occur naturally and subconsciously when people are confronted with social information, researchers could ask people to record their thoughts while watching TV or reading magazines and then content analyze the thoughts that contain expressions of or allude to comparisons that people made spontaneously (Wood, 1996). One word of caution is needed. People may be reluctant to admit that they compared themselves with another, particularly an inferior other. Free-responses such as the one that is being proposed in this section may capture comparisons that focus on selectivity of the comparison target (Wood, 1996). Even Wills (1981) noted that downward comparisons are socially undesirable. Hence, researchers should note that a number of mechanisms have evolved such that people are able to keep the downward comparison relatively private and implicit in order to lower the visibility of the comparison or thought process (Wills, 1981) DISCUSSION It should be noted that many of the guests appearing on television talk shows like Ricki Lake, Jenny Jones, and Jerry Springer tend to be "downward" or at least guests who appear to be involved in tragic, unfortunate events. As a content analysis of the show's topics revealed, rarely do TV talk show programs focus on "upward" guests or people who have successfully overcome serious tragedy (Abt & Mustazza, 1997). The main question guiding the present research focused on understanding why viewers are fascinated with TV talk shows and talk show topics such as "transplant recipients who claim to have adopted the personalities of their donors." Tragic events or exposure to tragic events affords individuals with the opportunity to celebrate current life circumstances (Zillman & Bryant, 1986). In fact, it could be hypothesized that exposure to tragic events invites social comparison, and this comparison provides respondents with the opportunity to compare and contrast their own situation with that of the "worse off" other. The compare and contrast process ultimately produces a form of satisfaction. "Seeing misfortunes befall others and seeing them suffering from it thus may make viewers cognizant and appreciative of how good they have it" (Zillman & Bryant, 1986, p. 317). SOCIETAL IMPLICATIONS "In our information age it's especially true that the messages we receive from the various media we are exposed to require constant questioning. If we passively sit back and receive unexamined messages, failing or refusing to consider not only what is said to us but how and why, we are open to the grossest kinds of manipulation, passing itself off as 'entertainment'"(Abt & Mustazza, 1997, p. 83). Research has revealed that among the most widely read items in the newspaper are stories about accidents, accounts of disasters, and natural phenomena, crime stories, and letters to the editor (i.e., Katz et al., 1973). Literature on audiences suggests that if a news story is about a crime, tragedy, or an accident, it is more likely be read than if it is about other more complicated issues (Zillman & Bryant, 1986). What motivates readers to be fascinated with bad or tragic news? Do people use the information for social comparison purposes or are media images of crime and violence cultivated in our minds? Do these images overpower the social comparison process and result in perceptions of a mean and cruel world? The present study suggests that viewers may be fascinated with crimes, accidents, and stories of tragic events because the immediate effect of viewing this type of content is pure self-enhancing entertainment. The present paper suggests that the entertainment function of television may involve viewing the misfortunes of others. The paper also suggests that social information obtained from watching TV talk show guests might possibly elicit a social comparison process, a process that provides "information" viewers use primarily to feel better about themselves and their own lives. This means that television talk shows may be consumed in part to help viewers cognitively re-evaluate their own interpersonal problems and /or tensions. Thus, as far as society is concerned, TV talk shows could have a more positive effect because, if the data obtained in this study is correct, the shows may provide viewers with a type of information that seems to enhance or change a negative mood state. Future research should consider the research methods presented in the paper in order to examine the long-term and short-term effects of social comparison processes on self-concepts and viewer attitude (Bryant & Zillman, 1984; Wood, 1996). Research in this area, for example, could determine if low self-esteem people deliberately seek out and select media content to enhance or change negative or threatened mood states. Many television talk show hosts claim that guests on their shows help viewers learn and inspire many of their loyal fans to overcome similar problems. It is not clear, however, at what point viewers begin to feel a "psychological closeness" with target guests and whether or not this closeness shifts the social comparison behavior from a more passive comparison process to a comparison with similar others that colors their perceptions of the show and the show's topic. That is, at what point do viewers change from feeling better about their own lives to copying the behavioral patterns of the talk show guest? Another societal implication of this finding is that it attempts to examine how different groups of individuals are affected by mass media messages, particularly those contained in TV talk shows. The data suggest, for example, that individual goals may bias the social comparison process (Kunda, 1990). Thus, for example, high self-esteem people may not make comparisons with media images designed to answer questions focused on how they are doing, but may simply make comparisons that suggest that they are doing well. "People face information about others nearly constantly and they may be forced to compare themselves, regardless of whether they desire comparisons" (Wood, 1996, p. 523). 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Running off at the mouth, Time, 79-82. Zuckerman, M. (1979). Sensation seeking: Beyond the optimal level of arousal. Hillsdale, New Jersey: Lawrence Erlbaum Associates. [1] Research suggests that the occurrence of a downward social comparison is greater after the introduction of a threat. Threat in any instance might be threats to self-esteem (i.e., flunking a bogus test, or news that a close friend has been diagnosed with AIDS). [2] These magazines are listed for illustration purposes only. Research should be used to uncover appropriate downward and upward targets. It is assumed that downward comparison is one outcome of reading the National Enquirer, but evidence to support this idea has not been conducted as of yet.