Content-Type: text/html Issue Involvement and Argument Strength as Mediating Factors in the Third-Person Effect Abstract This paper explores the possible relationship among issue involvement, argument strength and the Third-Person Effect. The study examines Petty and Cacioppo's Elaboration Likelihood Model and the Third-Person Effect hypothesis. A laboratory experiment was conducted in which it was hypothesized that perceived issue involvement in others would interact with argument strength in a written persuasive message to affect the nature of the Third-Person Effect. That is, it was hypothesized and found that people tend to believe that "others" will be more affected than themselves by a persuasive message that contains weak argumentation, but that "others" will be less affected than themselves by a persuasive message that contains strong argumentation. Issue Involvement and Argument Strength as Mediating Factors in the Third-Person Effect A Paper Submitted to the Communication Theory and Methodology Division of The Association for Education in Journalism and Mass Communication Washington, D.C.,Conference August, 1995 H. Allen White Assistant Dean College of Fine Arts and Communication Murray State University P.O. Box 9 Murray, Ky 42071-0009 (502) 762-4669 Issue Involvement and Argument Strength as Mediating Factors in the Third-Person Effect Introduction Two areas of study concerning the formation of public opinion have received a great deal of attention during the past 15 years. Petty and Cacioppo's (1986) "Elaboration Likelihood Model" (ELM) posits that receivers of persuasive messages may be persuaded in one of two ways, either by message content or by non-content cues. Which of these two routes predominates depends on a variety of individual and situational factors. Davison's (1983) description of the "Third-Person Effect," hypothesis, on the other hand, argues that receivers of persuasive messages tend to believe that message impact will be greater on "other" people than on themselves. While the ELM models human communication, showing the process through which message receivers go in dealing with persuasion, the Third-Person Effect hypothesizes about what is likely to occur. The present study is an attempt to meld the two areas of research and offers elements of the ELM as an explanation for the Third-Person Effect. Literature Review Elaboration Likelihood Model Petty and Cacioppo's Elaboration Likelihood Model (1986) postulates that: Issue Involvement, Argument Strength, and the Third-Person Effect Although people want to hold correct attitudes, the amount and nature of issue relevant elaborations in which they are willing or able to engage to evaluate a message vary with individual and situational factors. This suggests that people will think about a message (persuasive or otherwise) as a function of their motivation and of their ability to do so. The ELM also states that people's mental dealings with messages occur in one of two ways -- through what the model calls the "central route" or through what it calls the "peripheral route." Central route information processing requires the refining of information in a manner such that persuasive message arguments would be considered, weighed, and judged "using thoughtful consideration of the information at hand." The peripheral route, on the other hand, requires less cognitive effort in making decisions. That is, the peripheral route depends on factors such as sender characteristics and non-content message cues. These factors are called "peripheral cues." The ELM also postulates that: As motivation and/or ability to process arguments is decreased, peripheral cues become relatively more important determinants of persuasion. Conversely, as argument scrutiny is increased, peripheral cues become relatively less important determinants of persuasion. Thus, the ELM models persuasive communication as a process in which people can deal with information in one of two ways. Those who are able and who have some sort of motivation Issue Involvement, Argument Strength, and the Third-Person Effect to do so will actually think about message content when making their decisions. Those who lack either ability or motivation will default to relying on some peripheral cue(s) when making their decisions. The ELM argues that strong content is more persuasive than weak content, and positive peripheral cues are more persuasive than negative peripheral cues. Researchers have operationalized motivation in a number of ways. For example, Petty and Cacioppo (1979) and Petty, Cacioppo, and Goldman (1981) used issue involvement as an operational definition of motivation. They found that for subjects highly involved with an issue at hand, strong (logical) argumentation was more persuasive than weak (illogical) argumentation. For subjects not involved with the issue, they found that the effects of argument strength were much less pronounced. Petty and Cacioppo argued that these findings were evidence that involved (motivated) subjects engaged in central route processing while uninvolved (unmotivated) subjects did not. Cacioppo and Petty's (1982) Need for Cognition (NFC) is another manifestation of being motivated to engage in central route processing. Operationalized as scores on a "Need for Cognition Scale," NFC is defined as a person's proclivity for and liking of effortful thinking. Cacioppo, Petty, and Morris (1983) argued for and found evidence to support a relationship between high levels of NFC and using central route processing. As with high levels of issue involvement, subjects high in NFC were found to react to argument strength in ways that subjects low in NFC did not. That is, high NFC subjects tended to be persuaded by strong and dissuaded by weak argumentation. Those low in NFC were not influenced by argument strength. Issue Involvement, Argument Strength, and the Third-Person Effect In short, the ELM posits that a number of variables interact determining whether a message receiver will be persuaded. High levels of motivation interact with argument strength when the central route is used. Low levels of motivation interact with peripheral cues when the peripheral route is used. Third-Person Effect Davison (1983) described the Third-Person Effect as a hypothesis that contends: . . . individuals who are members of an audience that is exposed to a persuasive communication (whether or not this communication is intended to be persuasive) will expect the communication to have a greater effect on others than on themselves. And whether or not these individuals are among the ostensible audience for the message, the impact that they expect this communication to have on others may lead them to take some action. Any effect that the communication achieves may thus be due not to the reaction of the ostensible audience but rather to the behavior of those who anticipate, or think they perceive, some reaction on the part of others. As Perloff (1993) points out, a number of studies have found support for the Third-Person Effect hypothesis. In a study of political advertising during the 1988 presidential campaign, Cohen and Davis (1991) reported that support was found for the Third-Person Effect. Their experimental subjects reported that negative political advertising had little effect on their opinion, but that the opinion of others would be affected. Griswold (1992) found support for the Third-Person Effect in economic speeches delivered by Vice President Bush during the 1992 presidential campaign. Also conducting studies Issue Involvement, Argument Strength, and the Third-Person Effect in the political context, Mutz (1989) and Rucinski and Salmon (1990) found support for the hypothesis. The Mutz study found that the Third-Person Effect existed for highly charged issues that were also deemed to be personally important to the subjects. Rucinski and Salmon reported that the Third-Person Effect was present when respondents considered political polling information. Additionally, Cohen, et al, (1988) and Gunther (1991) found support for the Third-Person Effect when subjects considered defamatory news accounts. Finally, Gunther (1991), Perloff, et al, (1992), and Lasorsa (1989) found support for the hypothesis in studies involving entertainment programming and pornography. In addition to these contextual variables, two other variables, which also are related to the ELM, have been found to influence the presence of the Third-Person Effect. Perloff (1989) found that ego-involvement magnified the Third-Person Effect in a study of televised news coverage of the 1982 war in Lebanon. (As noted above, involvement has been used as an operational definition for motivation in ELM studies.) This study used pro-Israeli, pro-Palestinian, and a non-partisan control group as subjects. The study found that groups highly involved with the issue being covered tended to believe neutral viewers would acquire negative attitudes about their side of the conflict and positive attitudes about the other side. The author offered an elaborated version of the interest-value hypothesis by Collins, et al., (1988) as an explanation: Issue Involvement, Argument Strength, and the Third-Person Effect According to this view, individuals more closely attend to schema-discrepant information if task conditions allow it. . . . partisans might have directed more attention to the schema-discrepant information presented in the news videotape -- that is, events that cast their side in a negative light -- than to schema-consistent information -- material that portrayed their side positively. To the extent that this discrepant information captured their attention, partisans should have regarded it as more interesting and colorful than schema-consistent information. According to the interest-value hypothesis, they should have therefore believed that these unfavorable depictions of their side would be more persuasive (Perloff, 1989). In another interesting study, Cohen, et al., (1988) used a source characteristic (bias) and combined it with the notion of social distance to test the Third-Person Effect. These researchers asked Stanford students to read a defamatory news account about a public figure. These subjects were then asked to judge the effects the defamatory content would have on people's opinions of the public figure. The "third persons" in this study were "other Stanford students," "other Californians," and "public opinion at large." The researchers predicted and found that as the social distance from the subjects' "self" increased, so did the Third-Person Effect. That is, the effect was greater for "other Californians" than for "other Stanford students," and the effect was greatest of all for "public opinion at large." Further, there was a Third-Person Effect for bias -- the source characteristic. That is, when the news account was attributed to a source that was either biased in favor of or against the public figure, the subjects said the direction of the bias would have little impact on their own opinions of the public figure. But, the negative source bias was judged to have a strong negative impact on the third persons' opinion of the public figure Issue Involvement, Argument Strength, and the Third-Person Effect when compared with the positive source bias. The "bias" variable in this study would be a peripheral cue in ELM terms. Hypotheses While the ELM and Third-Person Effect hypothesis are different in many respects, a number of studies exploring the two theoretical issues share some common attributes. Issue involvement and source characteristics are two such attributes. Perloff (1993) notes that the Third-Person Effect is likely to be manifest under a number of conditions. Among these conditions are messages that advocate behavior that will not be beneficial for the self and "statements that give rise to the perception that 'it is not smart to be influenced by that message.'" This becomes particularly clear when one considers the contextual issues that have been used in a number of Third-Person Effect studies. Among these contextual issues are: negative political ads (Cohen and Davis, 1991), defamatory news stories (Cohen, et. al., 1988), pornography (Gunther, 1991), and harmful media content (Tiedge, et. al., 1991). It remains an empirical question as to whether a Third-Person Effect would emerge for positive messages that make recommendations that are perceived to benefit the self or for messages that contain socially desirable recommendations (Perloff, 1993). This latter statement gives rise to a possible modification to the Third-person Effect hypothesis. Rather than hypothesizing that the "'other' will be judged to be influenced more than Issue Invo lvement, Argument Strength, and the Third-Person Effect the 'self''," it may be profitable to hypothesize that the "'other' will be influenced differently from how the 'self' is influenced." After all, some persuasive messages are deemed to be well thought- out, logical discussions of some issue that may very well be beneficial to the self. If this weren't the case, how could anyone ever rationalize being persuaded to do anything -- anything from buying a car to eating a healthful diet? Gunther and Mundy (1993) suggest that the Third-Person Effect may be attributed to a "human tendency to see the world though optimistic or self-serving lenses." These researchers concluded that: People are likely to consider themselves smarter and more resistant to a message when they feel the topic is one that has little benefit, or even potentially harmful consequences, for its audience. If the potential benefit from a message is high, however, then people consider themselves just as much influenced as others. In some cases, they may anticipate even more effect on themselves. Gunther and Mundy's conclusions suggest that the Third-Person Effect will manifest itself as subjects' indicating something like: "I can tell the difference between good and bad ideas, but others cannot." Also, the Cohen, et. al., (1988) study involving social distance suggests this phenomenon will become greater as the "other" becomes less like the "self." H1: A message evaluated as being weak in terms of logical persuasive impact will be judged to have a greater persuasive impact on others than the self. H2: A message evaluated as being strong in terms of logical persuasive impact will be judged to have a greater impact on the self than on others. Issue Involvement, Argument Strength, and the Third-Person Effect These first two hypotheses predict an interaction between person (self/others) and argument strength. Hypotheses 3 and 4 predict the nature of the interaction. H3: Weak persuasive messages will be judged to have more impact on others that are dissimilar to the self than on others that are more similar to the self. H4: Strong persuasive messages will be judged to have less impact on others that are dissimilar to the self than on others that are similar to the self. In addition to these four hypotheses, the present study derived a fifth hypothesis from the logical underpinnings of the ELM and from observations made by Davison (1983). Davison noted that World War II propagandists were adept at sending messages to an ostensible audience with the intent of actually affecting the behavior of some third person(s). From the standpoint of a propagandist or other persuasive communicator, on the other hand, the third persons are those who are in some way concerned with the attitudes and behavior of the ostensible audience. Indeed, the propagandist may try to manipulate the behavior of these third persons by apparently seeking to influence someone else (Davison, 1983). What Davison is indicating here is not only that people have a tendency to judge the persuasive impact a message is likely to have on third persons, but also an ability to evaluate how involved these third persons are with the issue at hand. (Davison used the term "concerned.") Interestingly, the ELM discusses issue involvement in ways that are pertinent here. Issue involvement and argument strength were found to interact in a number of ELM studies. Combining Davison's reasoning with ELM findings leads to positing that people who project Issue Invo lvement, Argument Strength, and the Third-Person Effect issue involvement on others will also project interactions similar to those found in an ELM context. H5: Others perceived to be involved with an issue will be judged to be more influenced by argument strength than others perceived to be uninvolved with an issue. Methods One hundred eighteen subjects participated in a laboratory experiment employing a repeated measures design. The subjects were undergraduate students attending a Southeastern university. They were volunteers who received no inducements to participate. The subjects were randomly assigned to two treatment groups. Each group was exposed to one of two versions of a written persuasive message advocating a tuition increase at the university as well as at other state-supported schools. One treatment condition was designed so that it contained "strong," logical reasons for the tuition increase. The other version contained "weak," illogical reasons for the proposed increase. The messages were identical in all respects except for the argument strength manipulation. The strong and weak argument versions of the message had been pretested on a different group of undergraduate students attending the same university. The pretest results were significant at traditional levels of statistical significance, with the "strong" arguments being judged as more logical than the "weak" arguments. After exposure to the persuasive message, subjects were asked to evaluate the message's persuasive impact on: Issue Involvement, Argument Strength, and the Third-Person Effect Themselves Other students attending their university Other students attending other universities in their state Other state residents "not involved" with higher education. The items used for this task were seven-point Likert-type items. Additionally, the order of the Likert items was randomized with half the subjects responding to the items in the order noted above. The remaining half responded to the items in reverse order. This was done to control for any possible order effect. Thus, the independent variables of interest were argument strength and a person (self/others) variable that was created by the repeated measures design. The dependent variables were responses to the four Likert-type items. The General Linear Model in SAS was used to create analysis of variance tests with a repeated measured design. Results The data gathered supported each of the study's five hypotheses. As with the pretest results of the argument strength variable, there was a statistically significant difference between the weak and strong version of the persuasive message. Across persons, the strong version was judged more persuasive than the weak version (df=1, Type III SS = 58.8, p<.01). A test of order effect was not significant. Thus, the subjects responded to the weak and strong versions of the persuasive message as had been predicted by the pretest. Although precautions were taken for a possible order effect, none was found. Issue Involvement, Argument Strength, and the Third-Person Effect Hypotheses 1 and 2 predicted an interaction between person (self/others) and argument strength. As Figure 1 indicates, these two hypotheses were supported (F[3,112] = 2.82, p<.05). Hypotheses 3 and 4 were enhancements of hypotheses 1 and 2. They predicted that as others become progressively less like the self, weak arguments will be judged to have an increasing persuasive impact, and strong arguments will be judged to have a decreasing persuasive impact. Again, as Figure 1 indicates, the nature of the interaction is as predicted. ____________________ Figure 1 About Here ____________________ Finally, hypothesis 5 predicted that others perceived to be involved with college tuition will be judged to be more influenced by argument strength than others perceived to be uninvolved with this issue. Again, this hypothesis was supported. The univariate tests reported by SAS showed that there was a statistically significant difference in the persuasive impact that subjects ascribed to the weak and strong versions on: Themselves (df = 1, Type III SS = 36.38, F = 13.53, p< .001) Other students attending their university (df = 1, Type III SS = 20.82, F = 9.79, p<.01) Other students attending other universities in their state (df = 1, Type III SS = 10.1, F = 6.21, p< .05) Other state residents "not involved" with higher education (df = 1, Type III SS = 2.45, F = 1.35, Not Significant) The final group of "other state residents not involved with higher education" is the only one that the questionnaire identified as "not involved" with the issue. The first three groups were Issue Involvement, Argument Strength, and the Third-Person Effect identified as being involved by their status as tuition-paying students. Conclusions The results of this study indicate that the basic statement subjects are making is something like: "I can tell the difference between good and bad persuasion. As people get less and less like me, however, they are less and less able to make this distinction." The Elaboration Likelihood Model postulates that people who are motivated in some way will consider argument strength when deciding whether an advocated behavior is to be adopted. The Third-Person Effect hypothesis states the people make evaluations about "others" in determining an estimate of message impact on these others vis-a-vis the "self." If, as the ELM states, people gauge their own motivation when they are dealing with a persuasive message, does it not follow that motivation would also be part of the mental calculations that are necessary to compare persuasive impact on "others" with persuasive impact on the "self?" Further, the ELM argues for a relationship between motivation and argument quality. If this reasoning can also be applied to the Third-Person Effect hypothesis, then argument quality should also be factored into one's mental calculations when estimating persuasive impact on others. The results of this study support the above arguments. These data suggest that people do not always estimate persuasive impact to be greater on other people than on themselves. The data reported here suggest the phenomenon is more complicated. An interpretation of Issue Involvement, Argument Strength, and the Third-Person Effect these data says people estimate that the persuasive impact on other people will be different from what it is on themselves. The nature of this different impact depends on the interaction of a number of variables. The hypotheses supported in this study explored the variables of issue involvement (an operational definition of motivation) and argument strength. Future studies in this area should explore other variables in these terms. For example, individual differences defined as Need for Cognition or Need for Orientation (Weaver, 1980) may provide fertile ground for future studies. For this study, the data reveal that it is a somewhat shallow interpretation of the Third- Person Effect to merely define it as people's tendency to believe others are more vulnerable to persuasive messages than they are themselves. A more accurate articulation of the effect is to say people believe others are affected by persuasive messages in ways that are different from their own. The nature of this difference depends on a nexus of interacting variables. 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