Nourish Organic Market & Deli exists to encourage the development of a community of people -- farmers, food artisans, and everyone who cares about eating clean, responsible food -- who participate together in promoting the health and well-being of each individual, of our local economy, our local environment--soil, water and air, and of our future in this place.
Nourish Organic Market & Deli is a small, full-service grocery store selling only Organic and grass-fed food. We have a strong focus on promoting and highlighting local Organic farmers and food artisans. The small deli has a central position in the store and serves a central role in our mission of encouraging the cooking and eating of nutrient-dense, delicious Organic food. The deli currently produces a range of soups, salads, dips and spreads made from all Organic ingredients as well as serving as a production facility for some store products, as a small catering base.
Purpose of position
To ensure an organized, smoothly-run and profitable Deli Department that supports the mission and vision of the store.
Status
Full-time, hourly
deli coordinator position. Reports to Store General Manager.
Basic requirements
Commitment to
local and organic food
Ability to
work well with others in close quarters.
Commitment to
superior customer service.
Regular
predictable attendance.
Ability to be
on one's feet for 8 hours straight.
Ability to
lift 50-80#.
Personal qualities
A desire and
ability to actively engage with people around healthy food.
Exceptional
communication and listening skills.
Ability to
adapt quickly to changing circumstances.
Desire to
serve the needs of customers and fellow employees.
Desire to
contribute energy, enthusiasm and hospitality to the workplace.
A sense of
humor, especially about yourself.
Skills and experience
Previous high
volume food production experience.
Working
knowledge of retail deli sales operation.
Working
knowledge of the real and whole foods movement.
Ability to
prepare food from established recipes quickly and efficiently.
Ability to
improvise and adapt food preparation according to available resources.
Ability to
supervise, manage and motivate self and staff.
Ability to
plan, develop and implement efficient and productive systems.
Ability to
create and work within a specific budget framework.
Duties and Responsibilities
Customer Service
Create a
warm, enthusiastic, food-centered atmosphere while maintaining an effective
work flow.
Provide
product information and educational materials to customers and staff.
Investigate
and respond to customer requests.
Contribute
recipes and food ideas for in-store sampling and for store newsletters when
requested.
Department Operations
Ensure an
organized, smoothly-run and profitable deli and kitchen.
Follow and
enforce all store policies and procedures as they pertain to the deli.
Ensure that
all food is efficiently and accurately produced following deli recipes, making
adjustments as needed.
Develop and
maintain accurate pricing patterns in collaboration with Store Manager.
Monitor sales
flow to establish proper production levels, schedules and to limit loss.
Develop and
implement systems to maintain accurate records of product cost, production and
loss.
Ensure
displays and shelves are appealingly arranged, stocked, rotated and fronted.
Establish
discount patterns based on sales flow to limit loss.
Ensure proper
recording of loss and dispose of loss in accordance with store policy.
Maintain
inventory of department supplies to meet specific production demands.
Ensure
equipment is maintained and properly serviced.
Work with
Store Manager to develop and implement daily and weekly schedules.
Purchasing and Pricing
In
coordination with Store Manager, negotiate with suppliers for favorable
delivery schedules.
Evaluate
suppliers as necessary and investigate new sources of supply.
Purchase
products for department according to store product guidelines and values.
Ensure
invoice accuracy on all deliveries.
Ensure
invoices are processed according to established guidelines.
Coordinate
prompt and timely return of credits for suppliers where applicable and ensure that
staff knows how to do the same.
Ensure
accurate price and date labeling of products.
Work with
Store Manager to develop pricing structure.
Communicate
changes in order times and deadlines to Store Manager.
Attend trade
shows and trainings when requested.
Work with
Store Manager to develop weekly, monthly and annual operating budget.
Sanitation and Safety
Possess a
current ServSafe manager certification.
Ensure proper
food handling, preparation and storage.
Ensure
employee standards of safety.
Ensure that
department displays, coolers, work and storage areas, and sales floor are
maintained in a clean and orderly manner.
Ensure
department meets all Department of Agriculture requirements.
Store Operations
Ensure safe,
smooth and efficient store operations.
Assist with
front-end operations as needed, during rush times.
Operate
register when needed.
Perform all
other duties as assigned by Store Manager.
General Professionalism
Exhibit an
exceptional work ethic, including being punctual, minimizing absences and
demonstrating enthusiasm and helpfulness.
Maintain
consistently warm and positive attitude with all store staff, vendors and
customers.
Model
outstanding customer service.
Ensure daily
communications of on-going operational issues.
Uphold and
enforce all Nourish Organic Market & Deli policies.
Disseminate
ideas, proposals and other information in a clear, effective and timely manner.
Take frequent
opportunities to recognize good work.
Maintain
positive relationships with outside professionals.
Maintain
confidentiality.
Perform other
tasks as needed.
To Apply: Please come to the store at 634 Wealthy St.
SE, Grand Rapids, MI. to pick up an application. Return the application materials along with a
current resume and a cover letter describing your fit with the position in
person to the store. Out of area
applicants, please email a request for an application to: info (at) nourishorganicmarket.com.