All, 
I just reviewed the trouble ticket that was filed when another user contacted us about this at the time. I’ve found that the issue has been intermittent and appears to be related to a network loop that popped up several times beginning that day and occasionally since. Our network group has been working directly with IT folk in the building to try and ascertain and address the specific equipment causing the issue. Those efforts continued throughout last week. I’ve asked for an update to the ticket. 

If there is any further connectivity issue, please contact us by phone during the time of the outage if that’s at all possible. Thanks!


Leo Sell
IT Services Support
Michigan State University
517-432-6200
<a href="/cgi-bin/wa?LOGON=A3%3Dind1404%26L%3DMSUNAG%26E%3Dquoted-printable%26P%3D33195%26B%3D--%26T%3Dtext%252Fplain%3B%2520charset%3Dwindows-1252" target="_parent" >[log in to unmask]</a>

On Apr 16, 2014, at 11:26 AM, STeve Andre' <<a href="/cgi-bin/wa?LOGON=A3%3Dind1404%26L%3DMSUNAG%26E%3Dquoted-printable%26P%3D33195%26B%3D--%26T%3Dtext%252Fplain%3B%2520charset%3Dwindows-1252" target="_parent" >[log in to unmask]</a>> wrote:

> We had a network outage at South Kedzie yesterday morning. What was it?
> 
> --STeve Andre'