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"dollars & sense" is an excellent metric!

;-)

-Tom

On 11/3/11 11:26 AM, Charlot, Firmin wrote:
>
> Brian you raised a great point.
>
> There was an article on the November 2011 issue of "The Atlantic" 
> magazine named "/Hacked/" (pg 100) which describes the perils of 
> housing data on the cloud.  It's not all bad but there are serious 
> issues of responsibility, access and support /<there isn't a Google 
> phone number that I know someone can call for support>/ that need to 
> be well thought out before making the leap.  It's good to note that 
> there are about 1 million Google accounts that are hacked yearly.  Not 
> necessarily Google's fault but how do one recover from that if you 
> happen to be one of the "lucky" ones?
>
> Until recently, there was no way to retrieve data that was deleted 
> from any Google Applications.   If that could change, then perhaps 
> other fears could be alleviated as well in due time after some headaches.
>
> At the end of the day, it's good to recognize that there are no free 
> lunches and that in a digital world "free" should not be measured in 
> dollars & sense alone.
>
> Firm.
>
> *From:*Hoort, Brian [mailto:<a href="/cgi-bin/wa?LOGON=A3%3Dind1111%26L%3DMSUNAG%26E%3D7bit%26P%3D208522%26B%3D--------------000706020305080704010008%26T%3Dtext%252Fplain%3B%2520charset%3DISO-8859-1" >[log in to unmask]</a>]
> *Sent:* Thursday, November 03, 2011 10:38 AM
> *To:* <a href="/cgi-bin/wa?LOGON=A3%3Dind1111%26L%3DMSUNAG%26E%3D7bit%26P%3D208522%26B%3D--------------000706020305080704010008%26T%3Dtext%252Fplain%3B%2520charset%3DISO-8859-1" >[log in to unmask]</a>
> *Subject:* Re: [MSUNAG] University of Michigan is going Google
>
> The point is that the contracts have that pesky "Google may change the 
> terms of this agreement at any time" clause which makes any discussion 
> of their policies or procedures moot.  They can do whatever they want 
> at any time.  The contract means nothing so long as that clause stands.
>
> Best,
>
> Brian Hoort     |     517-355-3776
>
> ANR Technology Services, MSU
>
> *From:*Rytlewski, Jamie [mailto:<a href="/cgi-bin/wa?LOGON=A3%3Dind1111%26L%3DMSUNAG%26E%3D7bit%26P%3D208522%26B%3D--------------000706020305080704010008%26T%3Dtext%252Fplain%3B%2520charset%3DISO-8859-1" >[log in to unmask]</a>]
> *Sent:* Thursday, November 03, 2011 10:02 AM
> *To:* Hoort, Brian; <a href="/cgi-bin/wa?LOGON=A3%3Dind1111%26L%3DMSUNAG%26E%3D7bit%26P%3D208522%26B%3D--------------000706020305080704010008%26T%3Dtext%252Fplain%3B%2520charset%3DISO-8859-1" >[log in to unmask]</a>
> *Subject:* RE: [MSUNAG] University of Michigan is going Google
>
> Brian,
>
> Your example is incorrect. We use Google Apps for their groups and 
> since other schools have "Gone Google", we've had a few issues with 
> conflicting accounts and other things. We opened up a ticket with 
> Google for the problems and they said they had no control over the 
> other school's accounts and could not make changes.
>
> This was the response:
>
> "Unfortunately I cannot proceed to touch any domain if is not the 
> admin itself to tell me explicitly to do it. I hope you can understand 
> this policy as this is for protecting our customers, I guess you would 
> not be comfortable if someone open a case to us asking for deleting a 
> user in your domain."
>
> Jamie
>
> *From:*Hoort, Brian [mailto:<a href="/cgi-bin/wa?LOGON=A3%3Dind1111%26L%3DMSUNAG%26E%3D7bit%26P%3D208522%26B%3D--------------000706020305080704010008%26T%3Dtext%252Fplain%3B%2520charset%3DISO-8859-1" >[log in to unmask]</a>] 
> <mailto:[mailto:<a href="/cgi-bin/wa?LOGON=A3%3Dind1111%26L%3DMSUNAG%26E%3D7bit%26P%3D208522%26B%3D--------------000706020305080704010008%26T%3Dtext%252Fplain%3B%2520charset%3DISO-8859-1" >[log in to unmask]</a>]>
> *Sent:* Thursday, November 03, 2011 9:30 AM
> *To:* <a href="/cgi-bin/wa?LOGON=A3%3Dind1111%26L%3DMSUNAG%26E%3D7bit%26P%3D208522%26B%3D--------------000706020305080704010008%26T%3Dtext%252Fplain%3B%2520charset%3DISO-8859-1" >[log in to unmask]</a> <mailto:<a href="/cgi-bin/wa?LOGON=A3%3Dind1111%26L%3DMSUNAG%26E%3D7bit%26P%3D208522%26B%3D--------------000706020305080704010008%26T%3Dtext%252Fplain%3B%2520charset%3DISO-8859-1" >[log in to unmask]</a>>
> *Subject:* Re: [MSUNAG] University of Michigan is going Google
>
> I was just at an ADUC meeting in which Tom Davis spoke on this very 
> issue a few days ago.  It was fascinating how strongly the non-IT 
> staff insisted that nothing be changed regarding MSU's email 
> offerings.  "Absolutely no change" was the mandate.  I feel for ATS.  
> They've got half the population demanding better services, and the 
> other half insisting on zero change.
>
> The breadth of Google's offerings is very compelling, and growing all 
> the time.  MSU will not be able to keep pace with those offerings. 
> Yet, we have no control over the service. Google may change anything 
> at any time without consulting us.
>
> Example:  A faculty's account password is compromised.  The account is 
> required for that faculty to access email, shared project documents, 
> and to attend meetings.  Spammers use the account to distribute 
> thousands of spam.  Google rightly disables the account.  What process 
> does this faculty have to recover the account?
>
> As time goes on the chasm between service offerings will increase. I 
> see no solution at this point, but the pressure will continue to 
> increase with time.
>
> Brian Hoort     |     517-355-3776
>
> ANR Technology Services, MSU
>
> *From:*l duynslager [mailto:<a href="/cgi-bin/wa?LOGON=A3%3Dind1111%26L%3DMSUNAG%26E%3D7bit%26P%3D208522%26B%3D--------------000706020305080704010008%26T%3Dtext%252Fplain%3B%2520charset%3DISO-8859-1" >[log in to unmask]</a>] 
> <mailto:[mailto:<a href="/cgi-bin/wa?LOGON=A3%3Dind1111%26L%3DMSUNAG%26E%3D7bit%26P%3D208522%26B%3D--------------000706020305080704010008%26T%3Dtext%252Fplain%3B%2520charset%3DISO-8859-1" >[log in to unmask]</a>]>
> *Sent:* Thursday, November 03, 2011 9:09 AM
> *To:* <a href="/cgi-bin/wa?LOGON=A3%3Dind1111%26L%3DMSUNAG%26E%3D7bit%26P%3D208522%26B%3D--------------000706020305080704010008%26T%3Dtext%252Fplain%3B%2520charset%3DISO-8859-1" >[log in to unmask]</a> <mailto:<a href="/cgi-bin/wa?LOGON=A3%3Dind1111%26L%3DMSUNAG%26E%3D7bit%26P%3D208522%26B%3D--------------000706020305080704010008%26T%3Dtext%252Fplain%3B%2520charset%3DISO-8859-1" >[log in to unmask]</a>>
> *Subject:* Re: [MSUNAG] University of Michigan is going Google
>
> Putting everything in the cloud sounds great.   If you  think that all 
> expenses, responsibilities and risk are passed on to the provider.
>
> Some departments have grants from foundations, corporations,  federal 
> and state government to do critical security and defense related 
> research and contract work.
>
> I don't think that all the risks and responsibilities to our customers 
> and stakeholders are transferred to the cloud provider and  MSU is 
> still liable in the case of an unauthorized disclosure of information.
>
> Unless those grantors will approve of storing of their sensitive data 
> with a cloud based provider beforehand.
>
> Makes you wonder how UM handled that?
>
> Lee Duynslager
>
> *From: *"Pilkenton, Alan" <<a href="/cgi-bin/wa?LOGON=A3%3Dind1111%26L%3DMSUNAG%26E%3D7bit%26P%3D208522%26B%3D--------------000706020305080704010008%26T%3Dtext%252Fplain%3B%2520charset%3DISO-8859-1" >[log in to unmask]</a> 
> <mailto:<a href="/cgi-bin/wa?LOGON=A3%3Dind1111%26L%3DMSUNAG%26E%3D7bit%26P%3D208522%26B%3D--------------000706020305080704010008%26T%3Dtext%252Fplain%3B%2520charset%3DISO-8859-1" >[log in to unmask]</a>>>
> *Reply-To: *"Pilkenton, Alan" <<a href="/cgi-bin/wa?LOGON=A3%3Dind1111%26L%3DMSUNAG%26E%3D7bit%26P%3D208522%26B%3D--------------000706020305080704010008%26T%3Dtext%252Fplain%3B%2520charset%3DISO-8859-1" >[log in to unmask]</a> 
> <mailto:<a href="/cgi-bin/wa?LOGON=A3%3Dind1111%26L%3DMSUNAG%26E%3D7bit%26P%3D208522%26B%3D--------------000706020305080704010008%26T%3Dtext%252Fplain%3B%2520charset%3DISO-8859-1" >[log in to unmask]</a>>>
> *Date: *Thu, 3 Nov 2011 12:03:33 +0000
> *To: *<<a href="/cgi-bin/wa?LOGON=A3%3Dind1111%26L%3DMSUNAG%26E%3D7bit%26P%3D208522%26B%3D--------------000706020305080704010008%26T%3Dtext%252Fplain%3B%2520charset%3DISO-8859-1" >[log in to unmask]</a> <mailto:<a href="/cgi-bin/wa?LOGON=A3%3Dind1111%26L%3DMSUNAG%26E%3D7bit%26P%3D208522%26B%3D--------------000706020305080704010008%26T%3Dtext%252Fplain%3B%2520charset%3DISO-8859-1" >[log in to unmask]</a>>>
> *Subject: *Re: [MSUNAG] University of Michigan is going Google
>
> Yes it is true, the people in blue are going to be Googling.  The 
> entire U of M tech restructuring plan can be found 
> here:http://nextgen.umich.edu/projects/#umnet .
>
> Should we not be thinking along these lines as well?
>
> Alan | Training Program Developer | ANR Technology Services | 517-355-3776
>
> ------------------------------------------------------------------------
>
> *From:*Troy D Murray [<a href="/cgi-bin/wa?LOGON=A3%3Dind1111%26L%3DMSUNAG%26E%3D7bit%26P%3D208522%26B%3D--------------000706020305080704010008%26T%3Dtext%252Fplain%3B%2520charset%3DISO-8859-1" >[log in to unmask]</a> <mailto:<a href="/cgi-bin/wa?LOGON=A3%3Dind1111%26L%3DMSUNAG%26E%3D7bit%26P%3D208522%26B%3D--------------000706020305080704010008%26T%3Dtext%252Fplain%3B%2520charset%3DISO-8859-1" >[log in to unmask]</a>>]
> *Sent:* Wednesday, November 02, 2011 5:20 PM
> *To:* <a href="/cgi-bin/wa?LOGON=A3%3Dind1111%26L%3DMSUNAG%26E%3D7bit%26P%3D208522%26B%3D--------------000706020305080704010008%26T%3Dtext%252Fplain%3B%2520charset%3DISO-8859-1" >[log in to unmask]</a> <mailto:<a href="/cgi-bin/wa?LOGON=A3%3Dind1111%26L%3DMSUNAG%26E%3D7bit%26P%3D208522%26B%3D--------------000706020305080704010008%26T%3Dtext%252Fplain%3B%2520charset%3DISO-8859-1" >[log in to unmask]</a>>
> *Subject:* [MSUNAG] University of Michigan is going Google
>
> Looks like our "friends" down the road have decided to "Go Google".  I 
> have to admit that the idea of a unified messaging platform is 
> appealing rather then the three I use here now.
>
> http://googleblog.blogspot.com/2011/11/go-blue-go-google.html
>
> *
> Troy Murray*
>
> *Michigan State University*
>
> *College of Medicine*
>
> *B136D Life Science*
>
> *E: <a href="/cgi-bin/wa?LOGON=A3%3Dind1111%26L%3DMSUNAG%26E%3D7bit%26P%3D208522%26B%3D--------------000706020305080704010008%26T%3Dtext%252Fplain%3B%2520charset%3DISO-8859-1" >[log in to unmask]</a> <mailto:<a href="/cgi-bin/wa?LOGON=A3%3Dind1111%26L%3DMSUNAG%26E%3D7bit%26P%3D208522%26B%3D--------------000706020305080704010008%26T%3Dtext%252Fplain%3B%2520charset%3DISO-8859-1" >[log in to unmask]</a>>***
>
> *P: 517-353-9576*
>
> *F: 517-355-7254*
>
> *RedHat 5 Certified Technician*
>
> *RedHat 5 Certified Systems Administrator*
>
> *HL7 V2.6/2.5 Certified Control Specialist*
>