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Please keep me posted too. Just got my first problem report from a VIP in the department. I expect I'll hear from more faculty as the day progresses. At 10:15 PM 9/30/2009, you wrote: >Thank you very much for the update Matt. Please keep me posted. > >Dean > > >-----Original Message----- >From: MSU Network Administrators Group [mailto:[log in to unmask]] On >Behalf Of Matt Kolb >Sent: Wednesday, September 30, 2009 5:00 PM >To: [log in to unmask] >Subject: Re: [MSUNAG] Google Apps Question > >On Sep 30, 2009, at 1:15 PM, Olson, III Dean wrote: > > > Good Afternoon, > > > > I have a professor here in the department who uses Google Apps > > calendaring for personal use. When he created his Google Apps > > account he used his MSU email address as his username. Until late > > last night this was never an issue. > > > > Now when he signs in he gets a prompt from Google Apps saying his > > MSU email address is already in use. When he does a search > > formsu.edu he's redirected to a Google Apps login which looks like > > it's been customized for MSU. This leads us to believe there must > > be some agreement now between Google and MSU. However when he tries > > to sign in with his email address in question on this customized > > page the password is incorrect and this is even the case when he > > supplies his MSUNet ID password. > > > > Does anyone have any idea if MSU now has something going with Google > > Apps? Thanks. > >Dean, > >We are working on getting an offering put together, and there are some >pre-provisioning steps that we needed to run through. I can confirm >that this problem will exist for non-Team Edition @msu.edu accounts >(there were approximately 800 Team Edition accounts that we migrated >to our new agreement). I have a call in to Google on this, and am >hoping for some clarification shortly. I have also been keeping our >Help Desk in the loop. > >The goal with this service is to provide access using institutional >identifiers (netids/passwords via Shibboleth). We are getting close >to having this ready, but we still have a bit of work to do. > >There will be an official announcement as we get closer. I will post >an update to this thread once I have a solution to your faculty >member's problem. I'm sorry that this happened, and there was no >indication that we would have issues like this, but rest assured that >we're working on getting it sorted out as quickly as possible. > >Again, I'm sorry for the inconvenience, > >./mk > >-- >Matt Kolb <[log in to unmask]> >Assistant Director >Academic Technology Services >Michigan State University Cheryl Cheryl Akers, MS, CNA - [log in to unmask] Microcomputer Support - Microbiology and Molecular Genetics 2228C Biomedical Physical Sciences Michigan State University East Lansing, MI 48824 517-884-5298 "I try to take one day at a time, but sometimes, several days attack me at once." Jennifer Unlimited