Content-Type: text/html Taking the Show on the Road: Local Television News Anchors and their Public Appearances Katherine A. Bradshaw Bowling Green State [log in to unmask] 419.874.9756 James C. Foust Bowling Green State Joseph P. Bernt Ohio Presented to the RTVJ Division of the Association for Educators in Journalism and Mass Communication, Kansas City, Missouri, August 2003. Abstract Taking the Show on the Road: Local Television News Anchors and their Public Appearances By Katherine A. Bradshaw, James C. Foust, and Joseph P. Bernt Late news anchors (895) responded (50.39%) to a survey about their community appearances. Results generally showed homogeneity of views across gender, race, age and television market size. Nearly all schedule and make appearances that are covered as news. Younger television anchors and anchors in smaller markets were more likely to see the ratings implications of public appearances. These views contrast with those of older anchors who were more likely to see the community service value. The exceptions supported Berkowitz's work on news worker socialization. The results illustrated Bantz's theory of the normalization of conflict between journalistic norms and business-entertainment norms. Taking the Show on the Road: Local Television News Anchors and their Public Appearances By Katherine A. Bradshaw, James C. Foust, and Joseph P. Bernt Local television anchors are regularly seen not only at the news desk but also at events in the community. Anchors appear, for example, at charity ski events,[1] Big Brothers/Big Sisters,[2] schools, churches, and civic organizations.[3] They help raise money for schools[4] and scholarships.[5] Anchors may speak at leadership conferences,[6] serve as an honorary chair of an event,[7] and work for breast cancer awareness or attention to the need for adoptive and foster parents.[8] Viewers, moreover, do not necessarily have to see the anchors in person at organized events to know that they were there because the station often covers their community appearances as news stories. Sometimes, through segments about a specific disease, for example, anchors even become continuing quasi-spokespeople for a community cause.[9] These community appearances, then, can benefit the cause, the anchor's station, and the anchor personally. The appearance of a high-profile local television personality helps to draw attention (and money) to a group or cause, not only directly, but also through the additional publicity from news coverage of the appearance. The station benefits from promoting its anchor as a "real person" who is involved in the community and cares, whether truly or seemingly, about his or her, often adopted, town. Regular anchor appearances in the community, in fact, are often a keystone of the station's efforts to promote itself as an active and engaged community citizen. When its promotions are tied so directly to a single person, the station's efforts can benefit the anchor personally. The increased visibility and attendant audience response can put the anchor in a stronger negotiating position for his next contract or improve her chances of moving to a larger or more lucrative market. At the same time, community appearances by anchors can create conflict between journalistic norms and business-entertainment norms. Community appearances usually have nothing to do with the anchor's skills as a journalist and everything to do with the anchor's "star quality," and every hour spent appearing in public in a setting unrelated to newsgathering is an hour that is not spent practicing journalism. Thus, community appearances can place anchors in a position where business or entertainment imperatives conflict with their journalistic norms. Several researchers have noted that such conflicts are widespread in local television newsrooms; Bantz, in fact, theorizes that local television news work involves a set of practices in which conflict is "routine, everyday, necessary, valuable, and ordinary" [italics in original].[10] Various aspects of the conflict have been addressed in popular and trade literature about television news work. The most famous example of the conflict breaking out of the newsroom may be Christine Craft who detailed her fight in her 1988 book, Too Old, Too Ugly, And Not Deferential To Men: An Anchorwoman's Courageous Battle against Sex Discrimination. A recent national example was CNN's "zipper" promotional spot for Paul Zahn as host of a new show "American Morning." For one weekend in January 2002, viewers heard a male announcer ask, "Where can you find a morning news anchor who's provocative, super-smart, oh yeah, and just a little sexy?" The word "sexy" popped up on the screen and viewers heard the sound of a zipper followed by a cut to Zahn on the set. Among many accounts and comments, Maureen Dowd wrote about it in The New York Times, and the San Francisco Chronicle covered it.[11] Most recently, Greta Van Susteren had an eyelift after she left CNN and before she began at FOX, and then discussed it on the air.[12] There has been no discussion, however, about public appearances by local television news anchors in their communities and the conflict with journalism norms that these may pose. This study examined local television news anchors' practices and opinions concerning community appearances. Using a census of evening anchors at network affiliate stations, this study examined how often anchors make public appearances, the process of scheduling public appearances, and how public appearances are viewed by anchors, especially with regard to conflicts with journalistic norms. Literature Review Bill Kovach, chair of the Committee of Concerned Journalists, and Tom Rosenstiel, director of the Project for Excellence in Journalism, have written that the primary purpose of journalism is to provide citizens with information so that they can effectively participate in self-governance. With the input of hundreds of award-winning journalists and United States citizens, they compiled a list of nine elements that support this primary purpose: 1. Journalism's first obligation is to the truth. 2. Its first loyalty is to citizens. 3. Its essence is a discipline of verification. 4. Its practitioners must maintain an independence from those they cover. 5. It must serve as an independent monitor of power. 6. It must provide a forum for public criticism and compromise. 7. It must strive to make the significant interesting and relevant. 8. It must keep the news comprehensive and proportional. 9. Its practitioners must be allowed to exercise their personal conscience.[13] Kovach and Rosenstiel's list details the highest professional journalistic standards and also reflects a normative theory of the press that sees journalism representing the public interest by acting as an adversary to and monitor of the powerful.[14] Their list, in large part, merely restates normative principles journalists have embraced for decades.[15] Readers have been shown to judge newspapers by similar standards.[16] In television news, however, such long-held journalistic principles often come into conflict with entertainment or business norms. The report in Columbia Journalism Review on a five-year study of television news done by the Project for Excellence in Journalism was titled, "On the Road to Irrelevance." The report pointed out, among other things, that television news journalists were increasingly constrained by exigencies of time, money, and lack of personnel. Enterprise and investigative reporting, longtime indicators of commitment to quality journalism, the report said, "have nearly vanished" from television newscasts. "Most news directors say they want to get back to basics," the report noted, "though after thirty years of consultants there is confusion about what those basics are."[17] Although the literature on the conflict between journalistic norms and business and entertainment norms is not extensive, several studies address the potential conflict. Berkowitz found that more than two-thirds of all broadcast news workers said business concerns shaped news selection.[18] In another study, he found that business values had almost as much influence as journalistic ideals on journalists.[19] Other scholars, however, have found that journalism values are more likely to determine the content of television news programs than either business or entertainment values.[20] Harmon found that traditional news values – proximity, prominence, consequence, significance, conflict, and unusual nature of story – dominated story selection in Cincinnati television, with routine and the nature of the medium forming a secondary set of criteria for story selection.[21] It could be argued, though, that these criteria apply as much to entertainment as to journalistic norms. Television news workers themselves have been found to be critical of their own work. Smith found that reporters were more critical of their own newscast than were producers; news directors were the least critical of all. Although it does not directly address journalism and entertainment-business norms, Smith's findings illustrate the conflict. For example, reporters and producers both agreed that certain television news stories are covered because they are easy to do "live." In general, however, he found that those with more power to make a change in the newscast had less desire to do so. "At each step up the chain of command, television newsworkers become less critical of their craft," he wrote.[22] In a reanalysis of the same data, Smith and Becker found some differences between producers and reporters; however, they concluded that reporters did not fight producers to maintain journalistic integrity.[23] Bantz argued that professional journalism norms conflict with entertainment and business norms to contribute to "the development of organizational cultures in newswork where conflict is normative, that is, defined as ordinary and viewed as appropriate…. Consequently, conflictive behavior is defined as acceptable (i.e., normative) behavior." Further, he argued that entertainment norms of performance "should mesh with the business norms of profit in such a powerful way that newsworkers holding professional norms experience an on-going conflict between entertaining and informing."[24] Other researchers have found examples of business norms guiding television reporter's practice. Tuggle found that economic decisions rather than news values often keep reporters on the scene of news stories longer than necessary,[25] and both senior reporters and news directors "agree that 'live for the sake of live' takes place with disturbing frequency in the newsrooms across the nation."[26] Berkowitz found that story selection for local television news was a group process influenced not just by journalistic values such as timeliness, significance, interest, and importance, but also by organizational constraints, the newscast structure, and story mix.[27] Bantz also argued that reliance on entertainment-business norms influences journalistic decisions by making the audience—not journalism professionals—the ultimate decision-makers. Thus, if the audience does not agree with journalistic decisions and ratings decline, the television journalists' decision must be changed to agree with audience opinion.[28] As Allen pointed out in News Is People, his historical account of the influence of consultants on local television news, anchors who increase ratings also increase station revenue because rating points translate directly to the cost of advertising on the station. Higher ratings mean advertisers pay more and the station earns more per minute of air time.[29] This shift in power from newsroom professionals to the audience determined ratings places television news anchors squarely in the middle of the conflict between journalistic norms and business-entertainment norms. The paradox of the role of the most important television journalist, Bantz notes, is apparent in the range of names given to it: "anchor," "reader," "managing editor," "talent," and others. Whatever he or she is called, the on-air person is judged by entertainment norms such as attractiveness, dress, age, timing, vocal quality, and other performance or delivery criteria. She must make no errors, and be in control, friendly, and natural:[30] Thus the on-air person, the most publicly visible member and in the most professionally prestigious position (in U.S. television news), is likely to be judged on entertainment norms. Yet the on-air person works in a news organization where professional norms are typically held. Thus the on-air person illustrates the ongoing conflict between the two sets of norms: should she strive to meet professional norms and satisfy journalistic colleagues or strive to meet entertainment norms and satisfy management?[31] Bock has also pointed out the inherent conflicts in the professional life of television news anchors. She noted that many anchors feel they must be willing to compromise traditional journalistic values to survive in the industry and that these traditional values provide little guidance on matters of appearance and other "non-journalistic" requirements of broadcast news.[32] Anchors are clearly important to viewers. Allen described the mysterious nature of the bond between viewers and anchors, and noted that no one knows why viewers who have put one anchor on top then switch to watching another anchor.[33] Although some scholarship suggests anchors may not be as critical to ratings as other factors,[34] some members of the audience choose a news broadcast based in large part on the newscaster. This choice is often based on whether viewers "identify" with an anchor.[35] Viewers told Shosteck in the early 1970s that some anchor traits, including voice inflection, speech pattern, professionalism, personal appeal, and appearance, were important.[36] Cathcart found that most viewers want the anchor to be knowledgeable and experienced because that lends the anchor credibility.[37] Additionally, viewers perceive differences among anchors based on attractiveness, but they do not perceive differences among anchors based on other attributes such as knowledge, trustworthiness, dress, or making difficult material understandable.[38] All of this is important from a business perspective because a larger audience means higher ratings and more income for the television station. According to Wicks, in 1989 newscasts could account for half of corporate profits at local television stations.[39] Television news managers generally believe news anchors are critical to business (ratings) success and that they must have both the skills of a journalist and the sometimes less-tangible traits that attract viewers. Allen found that general managers and news directors at television stations want news anchors to have journalistic and on-camera skills, and that the anchors must maintain their presentation skills and increase the broadcast's ratings to keep their jobs.[40] Becker found that the most desirable candidate for an anchor job was the person who had increased ratings in the market where he or she was currently an anchor.[41] Rosenberg reported that television general managers are highly selective about both the attractiveness and presentation skills of television news anchors.[42] Turow found that some general managers believe attractiveness and presentation skills instill unity and identity in a news program.[43] The importance of the anchor to the local television news organization is apparent from the complexity of the hiring process. Becker found that the process of hiring anchors included not only the news director and general manger but also the program director, consultants, and station owners.[44] Although the audience expresses no gender preference for television news anchors,[45] some research indicates possible differences between male and female anchors. Engstrom and Ferri reported that 75 percent of women television news anchors surveyed believed that too much emphasis was placed on physical appearance.[46] Women television news anchors said they were judged by appearance, while men were judged for work skills.[47] Women television news anchors said an overemphasis on physical appearance was a career barrier, and women anchors perceived more barriers than men.[48] Women anchors on local television news feel tremendous pressure to have a certain look, and some of them say the pressure causes so much stress that it is painful.[49] Market size can make a difference in values for selecting news content. In larger communities timeliness is more important and television news editors are guided more by journalism values, while in smaller communities proximity is more important.[50] Confirming the importance of the value of timeliness in large markets, Carroll found more breaking news in larger markets.[51] Additionally, larger markets put greater emphasis on ongoing issue stories (policy disputes) and news of crime, fires, and accidents.[52] Research on the opinions and behavior of local television news anchors about the community appearances they make contributes to the accumulating body of research on newsworkers and the journalism and business dialectic. Examining television news anchors' opinions and behaviors may reveal what they do and how they feel about public appearances on behalf of the local station. Anchors as newsworkers are important to study because they must perform their job at the intersection of these conflicting sets of values. This study is the first to examine local television news anchors' community appearances on behalf of their station, and did so by addressing the following research questions. Research Questions RQ1: How many appearances do anchors make each week? RQ2: Who controls anchors' community appearances? RQ3: How do television news anchors view their community appearances? RQ4: How do the appearances affect the anchors' journalistic duties? Method The researchers sought responses from all the late evening news anchors at ABC, CBS, and NBC affiliate stations. The late evening news anchors were chosen because they are usually the station's "top" anchors, even though in many cases these same anchors may work earlier shows as well. The affiliates of the older, more established networks were chosen because in aggregate these stations' news programs have higher ratings than independent stations and those affiliated with FOX or other smaller networks. The network-affiliated stations were identified using the web site tvjobs.com, which provides a listing of stations and web addresses by market. Most stations have a two-person news anchor "team" (almost always including one man and one woman), although some have a single anchor. The evening anchors were identified from each station's web site, and a catalogue of all anchors and their e-mail addresses was created. Anchors and e-mail addresses were verified by telephoning each station, yielding a total of 976 anchors in the 211 metered television markets. Attempts were made to telephone each anchor; 895 were reached and told—either directly or via voice mail—that they would be receiving an e-mail survey. Three anchors refused to take the survey, and one said his station had a policy prohibiting anchor participation in surveys. An e-mail with a hotlink to the web page containing the survey was then sent to each anchor. Responses, which were in the form of an e-mail sent to a dedicated survey account, were gathered between September 26, 2002, and February 28, 2003. At least three attempts were made to re-contact anchors who did not initially respond to the survey. Completed surveys were received from 451 anchors, yielding a response rate of 50.39%.[53] Because a census of all late evening anchors was used, and not a sample, standard error and confidence level information is not provided. Because of turnover, all of the anchors contacted and responding to the survey may not have been anchors for the entire time of the study; however, all of the anchors contacted were anchors for at least part of the time the survey was in the field. Results and Discussion Local television news anchors regularly make appearances in the community representing the station. There is typically no charge for these appearances, nor are there constraints on the appearances. Anchors said that they believe that the appearances help their careers and improve the show's ratings; in fact, most of them said that appearances are critical to maintaining ratings. At the same time, the anchors viewed the appearances as useful to the community, benefiting worthwhile organizations and bringing attention to important issues. Many times the anchor's community appearances are covered as news stories. Very few anchors said that they spent more time on community appearances than on gathering news. The 451 anchors responding to the survey work in 183 of the 211-metered markets. Most of the markets from which there were no responses were markets smaller than 150.[54] Most respondents were Caucasian (86.3%), and only slightly more were male (53.9%) than female (46.1%). Their ages ranged from 22 to 63 years with about half younger and half older than 40. Most have a bachelor's degree (73.5%) and some advanced education (17.3%). The respondents' anchor experience ranged from less than one year to more than 20 years. RQ1: How many appearances do anchors make each week? Nearly all of the anchors (80.9%) reported, "I regularly make appearances in the community representing the station." Nearly half of them do so once a week (49.0%), while 23.1% make an appearance twice a week, and 10.6% make an appearance three times a week. Anchors from the smallest markets (163 and smaller) are less likely to make appearances, but still more than half of them do so (55.3%). Those with the fewest years of experience (4 or fewer) as an anchor were less likely to regularly make appearances; however, more than half of them do so (62.5%). Community appearances representing the station are clearly a part of nearly all local television news anchors' jobs. RQ2: Who controls news anchors' community appearances? Most anchors (83.6 %) said station management had no guidelines about their appearances; most (76.1%) said station management did not have to approve their appearances. Women (30%), however, were more likely than men (18%) to say that the station must approve their public appearances; and younger anchors (25 years and younger) were more likely to say that their appearances had to be approved (47.8%). Money is not a factor in anchors' appearances. Nearly all anchors appear in the community for free (98.7%), and stations do not charge fees for the appearances either (100.0%). Most anchors (78.9%) schedule and arrange their own appearances, at least in part. However, 19 % of anchors work in cooperation with other station personnel to schedule appearances. The appearances of 21% of anchors are arranged exclusively by other station personnel. Most anchors said that community appearances are just part of a television news anchor's job (94.7%). Apparently they have accepted the responsibility of community appearances, and most reported the appearances are expected by station management (82.5%). Respondents also said that most other anchors make public appearances (76.5%). Apparently anchors are largely in control of their own community appearances. Most stations do not have guidelines for public appearances, and most anchors do not have their public appearances vetted by station management. It is, however, more likely that management requires approval for appearances by younger anchors and women. RQ3: How do television news anchors view their community appearances? Anchors view their community appearances as benefiting their own careers and the communities served by their news organizations. With little variation by age, race, gender, or years anchoring, anchors reported that community appearances help their careers (79.4%), help their communities by drawing attention to important issues (87.3%), and benefit worthwhile organizations (97.1%). A majority (69.2%) of anchors said that they believe community appearances improve ratings, and in fact nearly as many (63.0%) contended that community appearances are critical to maintaining ratings. The youngest anchors (25 years and younger) were more likely to believe appearances improve ratings (82.6%), and the oldest anchors (56 years and older) were least likely to believe appearances improve ratings (40.9%). Anchors in larger markets (1 through 20) also were less likely to believe that appearances are critical to maintaining ratings (45%). In contrast to the sizable numbers who said that they believe appearances do an organization some good or benefit the community, only about a third (29.6%) said they believe appearances are aimed at pleasing advertisers. Younger anchors, those 25 years and younger (65.2%), anchors with less experience, those who have anchored four or fewer years (47.5%), anchors from smaller markets, such as 139 through 162 (46.8%), and anchors who are women (36.5%) were all more likely to report that public appearances are aimed at pleasing advertisers. RQ4: How do the appearances affect the anchors' journalistic duties? While only a few anchors said that they spend more time on appearances than on news gathering (14.9%), half said that they feel pressured to complete tasks unrelated to show content (50.7%). Slightly more than half of the anchors said that they perform more tasks unrelated to show content (53.9%) than they formerly did. Anchors with more experience – 20 years or more - (61.9%), anchors who are older – 48 years and more - (62.9%), and anchors who make more appearances – 4 or more - (60.6%) were more likely to say they now perform more tasks unrelated to show content. Nearly all anchors said that they believe the news broadcast would be better if they could spend more time working on it (89.5%), and most indicated that they think the broadcast would be better with more people working on it (83.0%). A high percentage (82.5%) of anchors said their community appearances are sometimes covered as news stories by their station. Conclusion This study contributes to the accumulating body of research on the journalism and business dialectic by examining television news anchors' opinions and behaviors concerning the public appearances they make on behalf of their local stations. This work contributes base line data on the number of appearances made by anchors, reveals anchor acceptance of appearances, and generally illustrates the consistency of opinion among anchors across age, gender, race, experience, and market size. Because the data for this study was generated from a census, these results are not generalizable to the top local anchors or to anchors in general. However, these results do represent the views of the 50 percent of anchors who responded to the survey. The views of anchors who did not respond, of course, may differ. This information is most valuable when viewed in light of Bantz's work about conflict in television news organizations. The data collected in the present study suggest that what appears from the outside to be a potential source of conflict between journalistic norms and business-entertainment norms causes little or no consternation for anchors. Indeed, we would argue that public appearances by anchors—which have little or nothing to do with practicing journalism—are so ingrained in television news that anchors see them as an integral part of being a broadcast journalist. This supports Bantz's contention that conflict is an everyday part of broadcast news; it is, in fact, so routine that most anchors do not even seem to feel it. The structural imperatives of the broadcast news business help to dictate this routinization of concepts that one might expect to create conflict. Management expects community appearances by anchors; nearly all other anchors do them; and they are believed to improve ratings. Thus, anchors make community appearances in part because such appearances are a requirement of the job. However, the anchors also see community appearances as having the potential to advance their careers—either at the current station or in a new market. Anchors also see community appearances as a benefit to their communities and to worthy community organizations. These findings support what Bock called the "moral righteousness" anchors associate with their community work. "While they are being sold as celebrities, they have come to see themselves as a new kind of community leader," Bock wrote. "Instead of finding problems with their role as consumer products, they seem to want to be conscientious products."[55] Although the data generally showed remarkable homogeneity of views across age, sex, experience, and market size, some differences did emerge, and those differences point to the conclusion that over time anchors learn to live with the conflicts in the journalism-business dialectic. Younger anchors, those with less experience, those from smaller markets, and women generally see public appearances as aimed at pleasing advertisers. Younger anchors and anchors in smaller markets are more likely to see the ratings implications of public appearances. These less altruistic views contrast with those of older, experienced anchors who are more likely to see the community service value of personal appearances. These differences might well come from the fact that younger, less experienced anchors – following Berkowitz – have not yet been socialized to the norms of broadcast journalism and are thus likely to hold more cynical views about the motivations underlying public appearances. Or it could be that the difference is explained by different practices in very small markets, or a different relationship between station workers and their communities. Even if anchors seem largely unaware of it, this conflict between journalism norms and entertainment-business norms merits further examination. Future research should explore the tasks that news anchors perform, and how those tasks affect the show's journalistic content. The ethical considerations of public appearances also could be studied. Clearly, public appearances are an important and accepted component of TV news anchors' jobs, and researchers need to study this and similar routine intersections between business, entertainment, and journalism norms more closely. The normalization of conflict, as embodied in anchors' public appearances, apparently contributes to the neglect of journalism. Public appearances might not just be taking the show on the road, they might be helping to take it on the road to irrelevance, as the Columbia Journalism Review suggested in its 2002 report on findings by the Project for Excellence in Journalism. NOTES [1] http://www.thewmurchannel.com/wmur/825783/detail.html (August 2, 2002). [2] http://www.wtnh.com/Global/story.asp?S=27139 (August 8, 2002). [3] http://www.11alive.com/whatson/whatson_article.asp?storyid=12855 (August 9, 2002). [4] http://www.krqe.com/Global/story.asp?S=174461 (August 8, 2002). [5] http://www.wpri.com/artman/publish/newwpri/stationKaren.html (August 8, 2002). [6] http://www.wtvq.com/bios/gromko.html (August 6, 2002). [7] http://www.wsls.com/aboutus/bios/johncarlin.htm (August 6, 2002). [8] http://www.wtol.com/Global/story.asp?S=50326&nav=5UaiOFN40DrI (August 6, 2002). [9] http://www.wtol.com/Global/story.asp?S=50326&nav=5UaiOFN40DrI (August 6, 2002). [10] Charles R. Bantz, "News organizations: Conflict as a crafted cultural norm," Communication 8 (1985): 240. [11] "Paula Zahn and the Zipper Promo: How Low Do We Have to Go?" Media Report to Women 30, 1 (Winter, 2002): 4-5. [12] "A Lift in the Ratings," People, 30 December 2002, 132. [13] Bill Kovach and Tom Rosenstiel, The Elements of Journalism (New York: Crown, 2001), 12-13. [14] Wilbur Schram, Responsibility in Mass Communication (New York: Harper and Row, 1957); Frederick Siebert, Theodore Peterson, and Wilbur Schram, Four Theories of the Press (Urbana, Illinois: University of Illinois Press, 1956). [15] David Weaver and G. Cleveland. Wilhoit, The American Journalist in the 1990s: A preliminary report of key findings from a 1992 national survey of U.S. journalists (Arlington,Virginia: Freedom Forum, 1992); David Weaver and G. Cleveland Wilhoit, The American Journalist: A portrait of U.S. news people and their work (Bloomington, Indiana: Indiana University Press, 1991). [16] George A. Gladney, "How Editors and Readers Rank and Rate the Importance of Eighteen Traditional Standards of Newspaper Excellence, Journalism and Mass Communication Quarterly 73, 2 (Summer, 1996): 319-331. [17] "On the Road to Irrelevance," Columbia Journalism Review, November/December 2002, 89. [18] Dan Berkowitz, "Work Roles and News Selection in Local TV: Examining the Business-Journalism Dialectic," Journal of Broadcasting & Electronic Media 37, 1 (1993): 67-81. [19] Dan Berkowitz, "Assessing Forces in the Selection of Local Television News," Journal of Broadcasting & Electronic Media 35, 2 (1991): 245-251. [20] See K. Tim Wulfemeyer, "A content analysis of local television newscasts: Answering the critics," Journal of Broadcasting 26, 1 (Winter, 1982): 481-486; J.R. Dominick, A. Wrutzel, and G. Lometti, "Television journalism vs. show business: A content analysis of eyewitness news," Journalism Quarterly, 52, 3 (Spring 1975): 213-218; and K. Tim Wulfemeyer, "Developing and Testing a Method for Assessing Local TV Newscasts," Journalism Quarterly 59 (Spring1982): 79-82. [21] Mark D. Harmon, "Mr. Gates Goes Electronic: The What and Why Question in Local TV News," Journalism Quarterly 66 (Winter, 1989): 857-863. [22] Conrad Smith, "News Critics, News Workers and Local Television News," Journalism Quarterly 65 (Summer, 1988): 344. [23] Conrad Smith and Lee B. Becker, "Comparison of Journalistic Views of Television Reporters and Producers," Journalism Quarterly 66 (Winter, 1989): 793-800. [24] Bantz, "News organizations," 240-241. [25] Charles A. Tuggle, "Media Relations During Crisis Coverage: The Gainesville Student Murders," Public Relations Quarterly (1991, Summer): 23-28. [26] C.A. Tuggle and Suzanne Huffman, "Live News Reporting: Professional Judgment or Technological Pressure? A Survey of Television News Directors and Senior Reporters," Journal of Broadcasting and Electronic Media 43, 4 (Fall 1999): 492. [27] Dan Berkowitz: "Refining the Gatekeeping Metaphor for Local Television News:" Journal of Broadcasting & Electronic Media 34, 1 (1990): 55-68. [28] Bantz, "News organizations," 235. [29] Craig M. Allen, News Is People: The Rise of Local TV News and the Fall of News from New York (Ames, Iowa: Iowa State University Press, 2001): 189. [30] Bantz, "News organizations," 236. [31] Bantz, "News organizations," 237. [32] Bock, Mary Angela, Smile More: A Subcultural Analysis of the Anchor/Consultant Relationship in Local Television News Operations, (Drake University Master's Thesis: Des Moines IA, 1986). [33] Allen, News Is People, 187-206. [34] Carolyn A. Lin, "Audience Selectivity in Local Television Newscasts," Journalism Quarterly 69, 2 (1992): 373-382; and Larry L. Burris, "How Anchors, Reporters and Newsmakers Affect Recall and Evaluation of Stories," Journalism Quarterly 64 (Summer-Autumn, 1987), 514-519. [35] See Wulfemeyer, "Interests and Preferences"; A. Rubin, E.M. Perse and R. Powell, "Loneliness, Parasocial Interaction and Local Television News Viewing," Human Communication Research 12, 2 (Winter1985), 155-180; R. Houlberg, "Local Television News Audience and the Parasocial Interaction," Journal of Broadcasting 28, 4 (1984): 423-429; M. Levy, "Watching TV News as Parasocial Interaction," Journal of Broadcasting 23, 1 (1979), 69-80; and A. Powers, "The Changing Market Structure in Local Television News," The Journal of Media Economics 3, 1 (Spring,1990), 37-55. [36] H. Shosteck, "Factors Influencing Appeal of TV News Personalities," Journal of Broadcasting 18, 1 (Winter, 1973-74): 63-71. [37] William L. Cathcart, "Viewer Needs and Desires in Television Newscaster," Journal of Broadcasting 14, 1 (1969-70), 55-62. [38] Churchill Roberts and Sandra H. Dickson, "Assessing Quality in Local TV News," Journalism Quarterly 61(Summer, 1984), 392-398. [39] R. H. Wicks, "Segmenting Broadcast News Audiences in the New Media Environment," Journalism Quarterly 66 (Spring, 1989), 114-120. [40] Craig Allen, "Priorities of General Managers and News Directors in Anchor Hiring," Journal of Media Economics 8, 3 (1995), 111-124. [41] Lee Becker, "Personnel Practices in U.S. Commercial Television," Rundfunk und Fernsehen 33, 3-4 (1985), 525-533. [42] H. Rosenberg, "The Cult of Personality," American Journalism Review, September 1993, 18-19. [43] J. Turow, "Local Television: Producing soft news," Journal of Communication 33, 2 (Spring, 1983): 111-123. [44] Becker, "Personnel Practices." [45] K. Tim Wulfemeyer, "The Interests and Preferences of Audience for Local Television News," Journalism Quarterly 60 (Summer, 1983), 323-328; Susan Whittaker and Ron Whittaker, "Relative Effectiveness of Male and Female Newscasters," Journal of Broadcasting 20 (1976), 177-184. [46] Erika Engstrom and Anthony J. Ferri, "From Barriers to Challenges: Career Perceptions of Women TV News Anchors," Journalism and Mass Communication Quarterly 75, 4 (Winter, 1998), 789-802. [47] Anthony Ferri and Jo E. Keller, "Perceived Career Barriers for Female Television News Anchors," Journalism Quarterly 63 (Autumn, 1986), 463-467. [48] Anthony Ferri, "Perceived Career Barriers of Men and Women Television News Anchors," Journalism Quarterly 65 (Fall, 1988), 661-667, 732. [49] Tracy B. Jensen and Elizabeth B. Hindman, " Looking the Part: U. S. Anchorwomen as 'other,'" paper presented at Association for Education in Journalism and Mass Communication, Washington, D.C., 2001. [50] J. K. Buckalew, "News Elements and Selection by Television News Editors," Journal of Broadcasting 14, 1 (Winter, 1970), 47-54; and "A Q-Analysis of TV News Editors' decisions," Journalism Quarterly 46 (Spring, 1969), 135-137. [51] Raymond L. Carroll, "Content Values in TV News Programs in Small and Large Markets," Journalism Quarterly 62 (Winter, 1985), 877-882. [52] Raymond L. Carroll, "Market Size and TV News Values," Journalism Quarterly 66 (Spring, 1989), 49-56. [53] Although a total of 466 responses were received, 5 were not used because they could not be definitively confirmed as coming from a qualified anchor's e-mail address. [54] There was no response from 1 market in the top 50 markets. There was no response from 3 markets between 50 and 100. There was no response from 5 markets between 101 and 150. There was no response from 19 markets between151 and 208. There were no responses from any anchors in markets 209-211. [55] Bock, 154.