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Culturally Embedded Ads/p.
Black, White, Hispanic, and Asian-American ADOLESCENTS' RESPONSES TO CULTURALLY EMBEDDED ADS
Osei Appiah Greenlee School of Journalism and Communication 114 Hamilton Hall Iowa State University Ames, IA 50011-1180 (515) 294-7720 email: [log in to unmask]
Paper presented at the AEJMC Annual Convention August, 1999
Minorities and Communication Division
Running Head: Culturally Embedded Ads
Black, White, Hispanic, and Asian-American ADOLESCENTS' RESPONSES TO CULTURALLY EMBEDDED ADS
Abstract Researchers digitally manipulated the race of characters in ads and the number of race specific cultural cues in the ads while maintaining all other visual features of these ads. Three hundred forty-nine black, white, Hispanic, and Asian-American adolescents evaluated black character or white character ads based on their: 1) perceived similarity to the characters in the ads; 2) identification with the characters in the ads; 3) belief that the ads were intended for them; 4) overall like/dislike of the ads; and 5) likelihood of product purchase. The findings indicate that overall white, black, Hispanic, and Asian-American adolescents' respond more favorably to black character ads than white character ads.
Black, white, hispanic, and asian-american Adolescents' RESPONSEs TO CULTURALLY EMBEDDED ADS
Introduction A major goal for product and social marketers is to reach youth with a message they trust and with which they can identify. Teenagers, particularly black teenagers, may well be the most difficult audience to reach and persuade with product and public service ads primarily because teens in general doubt messages from mainstream sources and black teens are particularly skeptical (Fost, 1993). The critical question, then, is "How do we get adolescents to pay more attention to product and public service ads?" One answer may lie in the characters advertisers choose to use in ads. For example, the most effective way to reach black adolescents may be through the use of black characters in ads. The use of black characters in ads may be an effective way to reach other youth as well. In addition to the use of black characters, ads may be made more effective by incorporating cultural cues. Cultural cues refer to the values, symbols, ethics, rituals, traditions, material objects, and services produced or valued by either black or white members of society, which stimulate when, where, and how they respond. Ads rich in cultural cues may be considered culturally embedded, which is conceptualized as the degree to which cultural cues are present in each ad. For example, black character ads that are high in cultural embeddedness are filled with black cultural cues. Black character ads that are low in cultural embeddedness contain few if any black cultural cues outside the race of the character. Like ads that simply contain black characters, culturally embedded ads may be an effective way to reach and persuade black youth. Historically, advertisers have been reluctant to use blacks in advertisements out of fear that black characters would offend white consumers and adversely affect sales of the advertised product and other products offered by the sponsoring company (Bush, Hair, & Solomon, 1979; Cagley & Cardozo, 1970; Guest, 1970; Qualls & Moore, 1990). Even today, companies are afraid to use black models in mainstream advertising despite empirical research that has shown that the race of Culturally Embedded Ads/p. the model has little influence on white consumers (Bush, Hair, & Solomon, 1979; Pitts, Whalen, O'Keefe & Murray, 1989; Schlinger & Plummer, 1972; Soley, 1983; Whittler, 1991). Some researchers have argued that using black characters in ads is a waste of time and money (Wall, 1970; Schmid, 1974) because advertising messages disseminated for white consumers would effectively capture black consumers (Kern-Foxworth, 1994). On those occasions when advertisers use black models to endorse products, they are primarily used in black media (Kern-Foxworth, 1994). When blacks appear in general market ads, they appear primarily for short time periods, in minor and background roles (Greenberg & Brand, 1994), in racially integrated groups, and in non-threatening or subordinate positions (Wilkes & Valencia, 1989). More important, few black character ads are culturally embedded. Most black character ads lack black cultural cues (e.g., vernacular, dress, images, symbols) and are often in cultural settings that are so "de-ethnicized" they are difficult for black youth to identify with (Fost, 1993). In fact, most cultural cues present in ads featuring black models reflect white cultural values (Bristol, Lee, & Hunt, 1995). These black character ads are, in other words, low in black cultural embeddedness. This method of advertising to black audiences could be enhanced by taking into account a broader set of factors; factors such as marketing to black audiences' cultural heritage (e.g., jazz, blues, gospel, foods, history), and using ads that are high in black cultural embeddedness. While there is little if any information on the effects of high culturally embedded ads, there is a solid body of advertising research on the effects of low culturally embedded ads. Previous character race studies have used black character ads that contained few black cultural cues. They were, in other words, low in black cultural embeddedness, although they were not designated as such. Similarly, ads containing white characters have had few white cultural cues, making these ads low in white cultural embeddedness. The evidence from these studies is useful in understanding and highlighting how audiences respond to ads low in cultural embeddedness and provide insight into how audiences might react to ads high in cultural embeddedness. However, past advertising research seems to take for granted or completely ignore theoretical explanations of why either the audience or the ad character's race should make a difference in how viewers respond to media messages. For example, what theories provide a better understanding of the psychological mechanisms at work when adolescents are exposed to advertisements with black and white characters within low or high culturally embedded environments? Identification theory and distinctiveness theory are particularly relevant in addressing this issue; and, the notion of source similarity provides the conceptual framework necessary to understand and apply these theories.
Source Similarity & Racial Differences in Ad Response Some researchers argue that ads are most effective when the symbols, characters, and values depicted in the ads are drawn from the intended audience's cultural environment (McGuire, 1984; Pitts, Whalen, O'Keefe, & Murray, 1989), which allows the audience to better identify with the message and the source of the message. Individuals who are more likely to identify with media characters (Huesman, Eron, Klein, Brice, & Fischer, 1983) and perceive themselves to be similar to media characters (Brock, 1965; Burnstein, Scotland, & Zander, 1961) are more influenced by media content in which those characters are portrayed. Studies have shown that high levels of similarity between the viewer of an ad and the characters featured in an ad increase the viewer's belief that he/she is the intended audience for the ad, which in turn leads to more positive attitudes about the ad and the product (Aaker, Brumbaugh, & Grier, 1996). One significant cue of similarity between a viewer and the character in an ad is race or ethnicity. This may be especially true for racial and ethnic minorities for whom race/ethnicity is more salient. The race of a model in an ad may be particularly instrumental in inducing racial minorities (e.g., blacks) to infer similarity or dissimilarity (Whittler, 1989). There is evidence that black audiences are more likely to identify with, and rate more favorably, ads featuring black characters than ads featuring white characters (Choundhury & Schmid, 1974; Greenberg & Atkin, 1982; Whittler, 1991; Whittler, 1989). This is also true for other minorities such as Hispanics who seek out (Stevenson & McIntyre, 1995) and are better persuaded by Hispanic models (Boone & Kurtz, 1992). Similarly, Asian-Americans also prefer to see ads that feature characters with whom they can identify, despite beliefs that they can be reached with mainstream messages and characters (Rossman, 1994). In contrast, members of a racial majority (e.g., whites) seem to be less mindful of a model's race or ethnicity and focus on similarities between themselves and the source that are less race- or ethnic-specific (e.g., values, dress, lifestyle, appearance) as evidenced by studies which show that white audiences respond just as favorably to ads with black models as they do to ads with white models (Bush, Hair, & Solomon, 1979; Schlinger & Plummer, 1972; Whittler, 1991). This discussion leads to the following conceptual hypotheses: First, the characters' race (i.e., black or white) and the cultural embeddedness (i.e., high or low) of ads will affect black adolescents' psychological responses (i.e., perceived similarity to characters, identification with characters, belief ad intended for them, ad favorability rating) to ads (see Figure 1). Second, neither the characters' race nor the ads' cultural embeddedness will affect white adolescents' psychological responses. Third, characters' race will affect Asian-American and Hispanic adolescents' psychological responses.
Theoretical Framework Identification Theory Identification theory (Kelman, 1961) maintains that people automatically assess their level of similarity with a source during an interaction and make similarity judgments (Hovland & Weis, 1951; Kelman, 1961). This process drives individuals to choose models based on perceived similarities between themselves and the model (Kelman, 1961; Basow & Howe, 1980). When viewers perceive that the source possesses characteristics similar to their own such as race, they begin to infer that the source will also share other characteristics, all of which lead to greater identification (Brock, 1965; Feick & Higie, 1992). Studies have shown that individuals who are more likely to identify with television characters are more affected by the media content in which those characters are engaged (Huesman, Eron, Klein, Brice & Fischer, 1983). Among blacks (and other minorities) who maintain strong racial identities, awareness of and preference for black models (or minority models) is heightened. Racial and ethnic identity is a person's knowledge of membership in a social group and the value and emotional significance attached to that membership (Phinney, 1992). Ethnic and racial identity is an important component of the self-concept and can be particularly salient during adolescence (Phinney, 1992). This notion was supported by Whittler (1991) who found that black college students who identified more strongly with black culture also identified more strongly with black models in advertising compared to blacks who were low on cultural identification. Whittler's findings may explain why many black youth who maintain strong racial identities may develop stronger preferences for black models in ads. Among white youth, strength of racial identity may play little if any role in how they respond to advertising. Phinney (1992) shows that minority group members consistently place higher importance on their racial and ethnic identity than whites. However, when "whites are the minority, they show traits like ethnic minorities in society" (p. 170). Since majority white viewers are less concerned and less conscious of race, the model's race in an ad does not seem to matter to whites (Whittler, 1989). What may be more important to white audiences is their ability to understand, relate to, and perceive similarities with black models in advertising in areas that are not just skin deep. Viewers who do not identify with television models based on race or ethnicity may identify with other characteristics that the model possesses. Identification often occurs when individuals infer that their tastes and preferences are similar to those of the source (Eagly, Wood, & Chaiken, 1978). For instance, white, Asian-American, and Hispanic adolescents may not perceive themselves as racially similar to black models but may infer that they have other characteristics in common with black models, and thereby find black models appealing. For these youth, the simple presence of blacks in ads may invoke certain race-based stereotypes that characterize blacks as cool, hip, musical, athletic, and fashionable, many of which are highly desirable among white youth. Additionally, these youth are likely to identify with and imitate attitudes or behaviors of black models simply because the models are in a particular social group (e.g., professional athlete, actor, musician) to which they aspire (see reference group theory, Siegel & Siegel, 1957). By and large, black viewers also choose models in the media when they observe some commonalities with these models. For black viewers, the most striking commonality is often a physical attribute like skin color. The skin color or race of an actor is a salient communicator characteristic, especially for persons concerned with racial issues or for whom racial identity is central to their concept of self. For these individuals, a model's race could be a positive cue for racially similar viewers thereby attracting more attention and promoting greater recall. This phenomenon is addressed by distinctiveness theory. This leads to the next set of hypotheses. Black viewers will perceive themselves more similar to black characters than white characters, and more similar to black characters in high culturally embedded ads than black characters in low culturally embedded ads. Additionally, black viewers will identify more strongly with black characters than with white characters, and will identify more strongly with black characters in high culturally embedded ads than with black characters in low culturally embedded ads. For white viewers, neither the characters' race nor the cultural embeddedness of the ads will influence perceived similarity to characters or identification with characters. Asian-Americans and Hispanics--although they may be more likely to identify with their specific ethnic group more than others--will perceive themselves more similar to and identify more strongly with black characters in ads than white characters in ads. Distinctiveness Theory Distinctiveness theory maintains that a person's distinctive traits (e.g., African-American, red-headed) will be more salient to him or her than more prevalent traits (e.g., Caucasian, brunette) possessed by other people in the environment (McGuire, 1984; McGuire, McGuire, Child, & Fujioka, 1978). This is particularly true for people who belong to a racial or ethnic group that is part of a numeric minority. Black people, for instance, would be highly aware and mindful of their race in personal and mediated situations as a result of being a numeric minority in the United States. In addition to relatively low numbers of blacks in the United States, there are also relatively few blacks in the media causing black audiences to be more sensitive to their presence in the media. Strong support for distinctiveness theory has been shown in studies examining ethnic minority groups' responses to mass communication. Desphande and Stayman (1994) found that Hispanic Americans living in Austin (where they are an ethnic minority) were more likely to believe that a Hispanic spokesperson was trustworthy than those Hispanics living in San Antonio (where they are an ethnic majority). Similarly, Aaker and colleagues (1996) found that blacks (a minority group) had more favorable attitudes toward an ad featuring black characters than whites (a majority group) had toward an ad featuring white characters. It appears that racial and ethnic minorities spontaneously evoke their racial and ethnic identities in social and mediated environments where their group is minimally represented. In the United States, racial and ethnic identity or consciousness appears to be of particular importance to black adolescents and other minorities, but its significance for white adolescents is low and not likely to grow until whites are no longer in the majority in specific settings (Phinney, 1992). These findings lend support to distinctiveness theory which posits that ads targeting white or black audiences will be more effective the more the racial group is in a numeric minority (Desphande & Stayman, 1994).
This discussion leads to the next set of hypotheses. Black adolescents--as a member of a minority and distinctive group--should be more mindful that they are the intended audience of ads when the ads feature black characters, particularly those black characters in high culturally embedded ads, than when the ads feature white characters. Additionally, black viewers will rate more favorably and show a stronger likelihood of purchasing products from black character ads than white character ads, particularly black character ads high in black cultural embeddedness (see Figure 1). White adolescents--as a member of a majority and non-distinctive group--will show no difference in their belief that they are the intended audience for ads, their ratings of ads, and their likelihood of purchasing products based on the characters' race or the cultural embeddedness of the ad. Asian-Americans and Hispanics--as members of ethnic minorities and distinctive groups--should be more likely to believe that they are the intended audience of ads featuring minority characters (i.e., black characters) than they are ads featuring majority characters (i.e., white characters). Asian-Americans and Hispanics will also rate more favorably and show a stronger likelihood of purchasing products from black character ads than white character ads. _______________________ Insert Figure 1 about here __________________________
METHOD Design The experiment employs a 4 x 2 x 2 between-subjects factorial design. Independent variables are subjects' race (black, white, Hispanic, Asian-American), characters' race (black or white), and cultural embeddedness of the ad (high or low). The five dependent variables are: 1) perceived similarity to characters; 2) identification with characters; 3) ads intended for them; 4) ad favorability rating; and 5) likelihood of product purchase. Subjects Three hundred forty-nine high school students (ages 14-19) participated in the experiment: 81 blacks, 84 Asian-Americans, 92 Hispanics, and 92 whites. Ninety-five percent of the students were in the 11th or 12th grade; their median age was 17. Sixty-two percent were male and thirty-eight percent were female. Subjects were drawn from five high schools--four in Southern California and one in Northern California. An attempt was made to get high schools that were economically, educationally, and socially diverse. Each high school principal, in cooperation with teachers, selected three to four classrooms with an average class size of thirty students. Principals at each school issued parental consent letters to the students, which described the purpose of the study. Students without parental consent were not allowed to participate in the study.
Stimulus Materials Stimuli consisted of full-color 81/2" x 11" photographic ads for three products: Cheerios Cereal, Irish Spring Soap, and Oscar Mayer Wieners. This study examined differences in adolescents' responses to ads filled with and dominated by cultural cues. Ads rich in cultural cues were considered culturally embedded, which is conceptualized as the degree to which cultural cues were contained in an ad. To achieve different levels of cultural embeddedness, three product ads that contained either black or white characters were digitally manipulated to vary the race of the characters and the number of race specific cultural cues present in each ad while holding constant all other visual features (see Figure 2). For example, black character ads low in black cultural embeddedness contain few, if any black cultural cues outside the race of the character. These black character ads low in black cultural embeddedness were then digitally enhanced with the addition of several black cultural cues such as black family portraits, kinte clothes, black dolls, and African masks to create black character ads high in black cultural embeddedness.
Effort was made to use equivalent black and white cultural cues in each high culturally embedded version of the ad. For example, a picture of a white man hugging his newborn child was one of the white cultural cues added to the white character Irish Spring ad low in white cultural embeddedness to make it high in white cultural embeddedness. Similarly, a picture of a black man hugging his newborn child was added to the black character Irish Spring ad low in black cultural embeddedness when transforming it into an ad high in black cultural embeddedness. Using this innovative design, any differences in students' responses to ads with black characters or ads with white characters must be attributed to the cultural cues present in the ads. Four ad types were created for each of the three stimulus ads and placed in 1/2-inch binders. Each binder contained only one of the four ad types. Each student was randomly assigned a binder with one of the four ad types for each product: 1) black character ads low in black cultural embeddedness (LBCE); 2) black character ads high in black cultural embeddedness (HBCE); 3) white character ads low in white cultural embeddedness (LWCE); and 4) white character ads high in white cultural embeddedness (HWCE). Senior executives at Burrell Communication Group in Chicago, the largest black advertising firm in the country, reviewed the low and high culturally embedded ads featuring black characters, and confirmed that these ads contained cues specific to black culture. Similarly, executives at Foote, Cone, and Belding in San Francisco, a leading general market advertising firm, evaluated the low and high culturally embedded ads featuring white characters and confirmed that these ads contained cues specific to white culture. The following is a description of the four versions of each product ad (for examples see Figure 2, Figure 3, and Figure 4): Cheerios Cereal Ads. The Cheerios ad shows a father standing in the doorway of the son's bedroom, eating a bowl of Cheerios. The son is sitting in his bed eating a bowl of the cereal. The text reads "Nobody Can Say No to Honey Nut Cheerios." With the exception of the race of the characters, the LBCE Cheerios ad and the LWCE Cheerios ad are identical. Three black cultural cues were digitally added to the LBCE ad to make it HBCE. On the wall is a team photo of the 1931 "Homestead Grays" from the Negro Baseball League. Another picture on the bedroom wall shows a shirtless black man with his arms raised high in the air. His wrist are handcuffed by the American flag. In large red print the caption says, "BlackLash." The last picture is a poster of a black face with the text, "Love Your Self." Similarly, white cultural cues were added to the LWCE ad to make it HWCE. A Norman Rockwell print entitled, "The Rookie," was added to the background wall. The 1957 print shows several all white Boston Red Sox baseball players in the locker room staring at a young rookie who appears to have just joined the team. The second white cultural cue was another Norman Rockwell print entitled, "Our Heritage." This 1950 print shows two white boy scouts holding an American history book while staring in the background at a full-size picture of President George Washington praying on bended-knee. An American flag was digitally added to the lower left corner of the print. Irish Spring Soap Ads. The Irish Spring ad shows a man posing next to a chair and a large plant. In front of the chair is a large picture of a bar of Irish Spring Sport Deodorant Soap. The text in the center of the ad reads, "Fresh & Clean with Irish Spring! The Deodorant Soap." With the exception of the character's race, both low culturally embedded ads for the white and black character are identical. Two black cultural cues were digitally added to the background wall of the LBCE ad to make it HBCE. A large African mask was placed on the wall to right of the black character. To the right of the mask a large picture frame was hung on the background wall, which pictured a shirtless thirty-something black man hugging his newborn child. Similarly, two white cultural cues were digitally added to the background wall of the LWCE ad to make it HWCE. A picture of white hands holding a white Greek-like sculpture was added to the wall. To the left of the sculpture was a picture of a shirtless thirty-something white man hugging his newborn child. Oscar Mayer Wieners Ads. The Oscar Mayer ad shows a man sitting in his home office desk chair with his son standing by his side. The two characters face the camera smiling. To the right of the characters is a small but wide bookshelf. On the top right of the bookshelf is a trophy and a soccer ball. On the floor next to the book shelf is a basketball and a skateboard. Directly below the father and son is the caption, "Being a Dad...doesn't come with instructions. It's trusting yourself to make the right choices. Here's one choice that's easy. Oscar Mayer!" Below the text is a picture of a hot dog on a bun with a package of Oscar Mayer Wieners pictured below. The race of the father and son was digitally altered to produce a LBCE ad and a LWCE ad. Three black cultural cues were digitally added to produce a HBCE ad. A black family portrait was framed and placed on the bookshelf. A black female porcelain doll was inserted to the right of the family portrait. Also, a picture of several runaway black slaves walking through a forest in search of their freedom was added to the wall. Similarly, three white cultural cues were digitally added to the LWCE ad to produce a HWCE ad. Reminiscent of immigrants arriving to America, a picture of several ships passing the Statue of Liberty during a large fireworks celebration was placed on the wall above the shelf. A white family portrait was framed and placed on the bookshelf, as was a white female porcelain doll. _______________________________ Insert Figures 2, 3, and 4 about here ____________________________________
Procedure Students were told that they would be participating in an advertising survey designed to determine the types of ads they like best, which would enable researchers to improve the look, style, and content of those ads. After the briefing, students were randomly assigned a binder from one of the four conditions. A total of forty 1/2-inch binders were used--one binder for each of up to forty students in each class. Ten binders contained only LBCE product ads, 10 binders contained only HBCE ads, 10 binders contained only LWCE product ads, and 10 binders contained only HWCE product ads. Each binder contained five, color, 81/2" x 11" photographic ads in clear plastic page protectors. Three products--Cheerios Cereal, Irish Spring Soap, and Oscar Mayer Wieners--made up the experimental ads while two other ads were used to disguise the purpose of the study. A questionnaire corresponding to each ad (i.e., Cheerios, Irish Spring, Oscar Mayer) was in the binder next to each ad. Subjects completed each questionnaire immediately after viewing each ad. For example, students opened the binder to the first experimental ad (e.g., Cheerios LBCE), reviewed the ad, and then completed the questionnaire pertaining to that ad. The student would then turn the page to the next ad (e.g., Irish Spring LBCE) and complete the questionnaire pertaining to that ad. This procedure continued until all five ads had been reviewed and all five questionnaires for those ads had been completed. The placement of the ads in the binders were as follows: disguise ad, Cheerios cereal ad, Irish Spring soap ad, disguise ad, and Oscar Mayer Wiener ad. The ads were positioned in the same order in each binder. At the end of the final questionnaire subjects were asked to describe the purpose of the study. Eight percent of the students indicated at least some knowledge of the study purpose and were excluded from the overall analysis. Once the questionnaires were completed, students who did not identify themselves as black, white, Asian-American, or Hispanic on the questionnaires were excluded from further analysis.
Measures The measurement instrument collected information for five dependent variables: perceived similarity to characters, identification with characters, ads intended for them, ad favorability rating, and likelihood of purchase. Scales were developed and alpha coefficients computed to obtain the internal consistency estimates of reliability for five variables: ad favorability rating, perceived similarity, attitude toward ad, attitude toward characters, and attitude toward the product. The coefficient alphas for these scales exceeded the recommended levels of .60 (Nunally, 1978), providing evidence that these measures possessed sufficient reliability to warrant further analysis. Overall Ad Favorability Rating Scale. For each stimulus ad an overall ad favorability rating scale was developed by averaging the mean scores from each of the following three scales: attitude toward the ad scale, attitude toward the characters scale, attitude toward the product scale. The three scales were each measured using eleven, 7-point semantic differential scales: boring/interesting, bad/good, negative/positive, useless/useful, worthless/valuable, poor/outstanding, not for me/for me, weak/strong, not appealing/appealing, not attractive/attractive, not likable/likable. The responses to all eleven items were summed to create the three attitude scales. For example, an attitude toward the ad scale was developed by averaging the mean scores from each of the eleven scales. These attitude scales have been used successfully in other character race studies and have shown strong evidence of being highly reliable (e.g., Deshpande & Stayman, 1994). A reliability analysis was conducted for all scales to assess the degree to which the items measured a single variable or dimension. For the attitude toward the ad scale, coefficient alphas were computed for each product: Cheerios (alpha = .96), Irish Spring (alpha = .96), and Oscar Mayer (alpha = .96). For the attitude toward the characters scale, coefficient alphas were computed for each product: Cheerios (alpha = .96), Irish Spring (alpha = .97), and Oscar Mayer (alpha = .95). Similarly, the attitude toward the product scale was developed and coefficient alphas were computed: Cheerios (alpha = .96), Irish Spring (alpha = .97), and Oscar Mayer (alpha = .97). As mentioned earlier, for each product an overall ad favorability rating scale was developed by averaging the mean scores from the following scales: attitude toward the ad scale, attitude toward the characters scale, attitude toward the product scale. The coefficient alphas for the Cheerios overall ad favorability rating scale, Irish Spring overall ad favorability scale, and the Oscar Mayer overall ad favorability scale were .85, .79, and .86, respectively. Perceived Similarity Scale. The next dependent variable was perceived similarity. Students rated their degree of similarity to the characters in each ad in terms of: 1) overall lifestyle; 2) cultural background; 3) dress; 4) appearance; and 5) basic values (Whittler, 1989). A similarity scale was created by averaging the mean scores from each of the five scales. For this scale coefficient alphas were computed for each product: Cheerios (alpha = .86), Irish Spring (alpha = .89), and Oscar Mayer (alpha = .91). Other Measures. The last three dependent variables were adolescents': 1) identification with characters; 2) their belief that ads were intended for them; and 3) likelihood of product purchase. Subjects were asked to indicate how strongly they identified with the characters in each ad (Aaker, et. al., 1996) on a seven-point Likert scale ranging from not at all (one) to very strongly (seven). The other dependent measure asked subjects to indicate whether they thought each ad was intended for them (Aaker, et. al., 1996) on a seven-point Likert scale ranging from disagree completely (one) to agree completely (seven). The last dependent variable asked adolescents to indicate the likelihood that they would purchase the product in the ad on a seven-point Likert scale ranging from not at all (one) to very likely (seven). Race & Ethnicity of Participants. Subjects were given a list of racial and ethnic groups from which to choose. Subjects who identified with more than one racial or ethnic group were not included in the analysis.
RESULTS The effects of characters' race and cultural embeddedness were examined for each racial/ethnic group on five dependent variables: perceived similarity to characters, identification with characters, ads intended for me, ad favorability rating, and likelihood of product purchase. The dependent variable perceived similarity consisted of subjects' perceived similarity to characters in the ads based on five dimensions: overall lifestyle, cultural background, dress, appearance, and basic values. A perceived similarity scale was created by averaging the mean scores from each of the five dimensions. The dependent variable identification with characters refers to the strength in which subjects identified with or related to the characters in each ad. The variable ads intended for me, was the degree to which subjects' believed that an ad was intended for them. Overall ad favorability rating was the average of the mean scores from each of the following three scales: attitude toward the ad, attitude toward the characters, and attitude toward the product. The last dependent variable, likelihood of product purchase, referred to subjects' likelihood of buying the advertised products. An aggregate scale composed of responses from all three ads (i.e., Cheerios cereal, Irish Spring soap, and Oscar Mayer wieners) was created for each dependent variable. For example, the mean scores for the dependent variable "identification with characters" were computed for each of the three ads. The mean scores were then summed and divided by three to produce an aggregate scale for the variable "identification with characters." Using this same procedure, aggregate scales were created for each of the five dependent variables. While some researchers have uncovered interesting findings from consumers' responses to ads based on subjects' exposure to only one product ad (e.g., Qualls & Moore, 1990), any generalizations made may be premature since consumers often provide responses that are product-specific (Engel, Blackwell & Miniard, 1986; Muse, 1971). Unlike past research, this study exposed each subject to three product ads. Subjects' responses for each of the three ads were aggregated so that more conclusive generalizations could be made. Aggregating the ads helped minimize the skewing effects of any one ad. That is, the aggregate scale summarized the general significance of the set of ads and may provide more conclusive information than a study with just one product ad. The results of the experiment are presented and discussed according to the hypotheses presented earlier. A series of two-way analyses of variance for all hypotheses are given below. Only significant main effects and interactions were mentioned in the results. These same analyses are conducted for each dependent variable. The means for all independent and dependent variables are presented in Tables 1-6. _______________________ Insert Tables 1-6 about here __________________________
Aggregate Scale Similarity to Characters in Ads. The two-way ANOVA tested the prediction that there will be an interaction between cultural embeddedness and characters' race such that black adolescents will perceive themselves more similar to black characters than white characters, and more similar to black characters in high culturally embedded ads than black characters in low culturally embedded ads. For white adolescents it was predicted that neither characters' race nor cultural embeddedness will influence their perceived similarity to characters in ads. For Asian-Americans and Hispanics it was predicted that they will perceive themselves more similar to black characters in ads than white characters in ads. The hypothesis that characters' race and cultural embeddedness would influence black subjects' perceived similarity was partially supported. No significant interaction was found between cultural embeddedness and characters' race for black adolescents. However, a significant main effect (F (3, 72) = 32.75, p < .001) for character's race indicated, as hypothesized, that black adolescents' perceived themselves more similar to black characters in ads (M = 4.50, SD = .24) than white characters in ads (M = 2.56, SD = .24). Black subjects were more influenced by the race of the character than the cultural embeddedness of the ads. Surprisingly, white subjects perception of similarity was influenced both by race of the character and cultural embeddedness of the ads. White subjects perceived themselves more similar to white characters in ads (F (3, 84) = 5.30, p < .05), but this main effect was qualified by a significant interaction between character's race and cultural embeddedness (F (3, 84) = 4.42, p < .05). This interaction indicated that white subjects perceived themselves more similar to white characters in ads high in white cultural embeddedness (M = 3.86, SD = 1.13) than they did to white characters in ads low in white cultural embeddedness (M = 3.22, SD = .95; F (1, 40) = 3.93, p < .05). Asian-American and Hispanic students perceptions of similarity mirrored those of black students, that is, there were significant characters' race main effects for both Asian-American adolescents (F (3, 74) = 5.23, p < .05) and Hispanic adolescents (F (3, 85) = 6.94, p < .01). This revealed that Asian-American students perceived themselves more similar to black characters (M = 3.55, SD = .23) than white characters (M = 2.86, SD = .20), and Hispanic students perceived they were more similar to black characters (M = 3.94, SD = .21) than white characters (M = 3.15, SD = .22). Aggregate Scale Identification with Characters in Ads. As hypothesized, a main effect for characters' race showed that black adolescents identified more strongly with black characters (M = 4.11, SD = .26) than they did with white characters (M = 2.54, SD = .26; (F (3, 73) = 18.00, p < .001). The results failed to support the hypothesis that black culturally embedded ads would influence black adolescents' identification with black characters. Unexpectedly, white subjects were more likely to identify with black characters in ads (M = 2.74, SD = .15) than they were with white characters in ads (M = 2.23, SD = .16; F (3, 85) = 5.22, p < .05). Inconsistent with earlier predictions, neither Asian-Americans nor Hispanics identification was influenced by characters' race. Aggregate Scale Ads Intended for Me. Although there was no significant interaction between cultural embeddedness and characters' race, a significant main effect (F (3, 73) = 4.24, p < .01) indicated that black subjects believed black character ads were more intended for them (M = 4.17, SD = .27) than white character ads (M = 3.05, SD = .27). The results supported the hypothesis that black subjects would believe ads were more intended for them when the characters were black than when the characters were white. However, the results failed to support the hypothesis that cultural embedded ads would influence blacks students' belief that ads were intended for them. White adolescents were significantly (F (1, 85) = 4.24, p < .05) more likely to believe ads were intended for them when the characters in the ads were black but this main effect was qualified by a significant interaction between cultural embeddedness and characters' race (F (1, 85) = 7.43, p < .01). The interaction indicated that white adolescents believed that black character ads low in black cultural embeddedness were more intended for them (M = 3.45, SD = 1.11) than white character ads low in white cultural embeddedness (M = 2.30, SD = .92; t (44) = -3.80, p < .001). Additionally, white subjects believed that white character ads high in white cultural embeddedness were more intended for them (M = 3.00, SD = 1.24) than white character ads low in white cultural embeddedness (M = 2.30, SD = .92; t (41) = 2.10, p < .05). These results failed to support the hypothesis that cultural embeddedness and characters' race would not influence white subjects belief of being the intended audience. Once again Asian-American and Hispanic students perceptions mirrored those of black students. Main effects for characters' race were significant for Asian-American students (F (3, 74) = 7.53, p < .01) and Hispanics students (F (3, 87) = 5.49, p < .05). Asian-Americans believed that black character ads were more intended for them (M = 3.51, SD = .22) than white character ads (M = 2.72, SD = .19). Similarly, Hispanic students believed that black character ads were more intended for them (M = 3.76, SD = .23) than white character ads (M = 2.99, SD = .24). These results supported earlier hypotheses. Aggregate Scale Ad Favorability Rating. The hypothesis that characters' race and cultural embeddedness would influence black subjects' rating of ads was partially supported. The cultural embeddedness of black character ads did not influence black adolescents' rating of ads. However, as hypothesized, a significant main effect (F (3, 53) = 10.77, p < .01) indicated that black adolescents rated ads featuring black characters more favorably (M = 4.69, SD = .28) than ads featuring white characters (M = 3.45, SD = .25). Surprisingly, white subjects were significantly (F (3, 74) = 11.92, p < .001) more likely to rate ads featuring black characters more favorably (M = 3.95, SD = .15) than ads featuring white characters (M = 3.23, SD = .15). This failed to support the hypothesis that characters' race would not influence white adolescents' ad favorability ratings. Main effects for characters' race were significant for both Asians-Americans (F (3, 65) = 12.72, p < .001) and Hispanics (F (3, 62) = 6.21, p < .05). As hypothesized, Asian-Americans rated black character ads more favorably (M = 4.23, SD = .18) than white character ads (M = 3.35, SD = .17). Similarly, Hispanics rated black character ads more favorably (M = 4.23, SD = .24) than white character ads (M = 3.43, SD = .22). Aggregate Scale Likelihood of Purchasing Products. The results indicated that neither the characters' race nor the cultural embeddedness of the ads influenced black, white, or Hispanic adolescents' likelihood of purchasing products featured in ads. This same pattern did not hold true for Asians-American adolescents. Asian-Americans were more likely to purchase products featured in black character ads (M = 3.89, SD = .23) than products featured in white character ads (M = 3.25, SD = .20; F (3, 74) = 4.43, p < .05). DISCUSSION & CONCLUSION This study contributed to the field of advertising research by demonstrating the usefulness of an innovative design that used the latest technology to vary the race of the model and the number of race-specific cultural cues in each experimental ad. Unlike past research that has asked consumers to evaluate black and white character ads that were quite different on dimensions such as body positioning, dress, celebrity, background, and product placement, this study used digital techniques to enable the researcher to control the vast majority of extraneous variables. A computer software program was used to manipulate digitally the race of the model and the cultural cues in each ad while preserving all other visual characteristics of the ad. This procedure insured that any differences in students' responses to ads with black characters or ads with white characters must be attributed to the race-related cultural cues. The results of this study provide information on how white, black, Hispanic, and Asian-American adolescents' respond to low and high culturally embedded ads featuring black or white characters. It was expected that for black adolescents the characters' race and the cultural embeddedness of the ads would play a significant role in mediating their responses to ads. More specifically, it was hypothesized that black adolescents would be more responsive to black character ads than white character ads, and more responsive to black character ads high in black cultural embeddedness than black character ads low in black cultural embeddedness. In contrast, it was predicted that neither the characters' race nor the cultural embeddedness of the ads would affect white adolescents' responses to ads. For Asian-American and Hispanic adolescents, it was predicted that they would respond more favorably to black character ads than white character ads. These hypotheses were partially supported. Contrary to predictions, the findings suggest that culturally embedded ads have a stronger influence on white adolescents' responses to product ads than black adolescents' responses to ads. White adolescents perceived themselves more similar to white characters than black characters, particularly white characters in ads high in white cultural embeddedness. Despite this perception, white adolescents identified more strongly with black characters in ads than with white characters in ads, and were more likely to believe they were the target audience of black character ads than white character ads, particularly when those black character ads were low in black cultural embeddedness. Moreover, white adolescents also rated black character ads more favorably than white character ads. These findings failed to supported the hypotheses that white adolescents would display no significant difference in their responses to ads based on the character's race or the cultural embeddedness of the ads. What appeared to be the most important predictor of adolescents' responses to product ads was the race of the character featured in the ad. For black adolescents, featuring black characters in ads significantly influenced their responses to ads. That is, black subjects were more likely to perceive themselves as more similar to black characters than white characters, and they were more likely to believe that an ad was more intended for them when it contained black characters than when the ad contained white characters. Black teenagers were also more likely to identify with black characters than with white characters, and they were more likely to rate an ad more favorably when an ad contained black characters. These findings supported the hypothesis that black subjects would respond more positively to black character ads than they would to white character ads but failed to support the hypothesis that they would respond more favorably to black character ads high in black cultural embeddedness. Hispanic and Asian-American adolescents' responses to ads mirrored those of black students. Consistent with hypotheses, Asian-American and Hispanic students responded more positively to black character ads than white character ads. More specifically, Hispanic and Asian-American adolescents' perceived they were more similar to black characters than white characters, were more likely to believe they were the target audience of black character ads than white character ads, and rated black character ads more favorably than white character ads. For Asian-American adolescents, they were more likely to indicate a stronger likelihood of purchasing products from black character ads than white character ads. The overall findings support identification theory which maintains people automatically assess their level of similarity with a source during an interaction and make similarity judgments (Hovland & Weis, 1951; Kelman, 1961). Black viewers perceive themselves to be similar to the models based on race. As a result, they are more likely to identify with black models, pay more attention to black models, and recall more information from black models than they are from white models with whom they are less likely to identify. Like black adolescents, white, Hispanic and Asian-American adolescents also seem to identify with black models. Although these youth, in particular whites, may not perceive themselves as racially similarly to black models, they may perceive themselves similar to blacks in other areas such as music, dance, and fashion. As identification theory suggests, identification often occurs when individuals infer that their tastes and preferences are similar to the source (Eagly, et al., 1978). For white, Hispanic and Asian-American youth, the simple presence of black models in ads may invoke particular race-specific stereotypes that characterize blacks as urban, hip, cool, musical, athletic, and trend-setters, all of which are highly desirable among youth. These socially desirable traits may drive non-black adolescents to seek, observe, and emulate black media characters more than white characters. Distinctiveness theory provides another explanation as to why adolescents displayed no preference for white character ads. The theory posits that individuals' distinctive traits will be more salient to them than more prevalent traits possessed by other people in the environment (McGuire, 1984). As members of a racial majority, whites are less likely to be aware of their racial identity vis- -vis a member of a racial minority. Since white people make up a racial majority socially and in the media, they may be less mindful of their race when viewing television. In support, the findings show that white adolescents were more likely to believe that an ad was intended for them when it featured black characters than when it featured white characters. White adolescents do not maintain strong racial identities, and only when white subjects are exposed to white character ads high in cultural embeddedness do they become mindful of their race and the racial similarities that exist between them and the white characters. However, even after being exposed to white character ads high in white cultural embeddedness, white viewers displayed no preference for white character ads high in white cultural over black character ads low or high in black cultural embeddedness (except for perceived similarity). The results for black adolescents are also consistent with distinctiveness theory (McGuire, 1984; McGuire et al., 1978). People notice characteristics that are distinctive from other people in their environment. For black viewers, being part of a racial group that is a numeric minority in America and in the media causes them to be more conscious of black models in ads. Therefore, it would be expected that black viewers would spontaneously think about their racial identities while viewing ads and, as a result, display more positive responses to black characters. Unlike whites, black adolescents need few black cultural cues in ads to summon their racial identities, as evidenced by the results which show that ads low in black cultural embeddedness were just as effective in getting black adolescents to feel that an ad was intended for them as were ads high in black cultural embeddedness. Hispanics and Asian-Americans--as members of ethnic minorities and distinctive groups--should be more likely to identify with, and believe that they are the intended audience of ads featuring minority characters (i.e., black characters) than they are ads featuring majority characters (i.e., white characters). This may have led to stronger favorability ratings of black character ads and an increased likelihood of purchasing products from black characters. Some of the more interesting and surprising findings pertain to non-black adolescents' responses to black character ads vis- -vis white character ads. For example, why did white, Hispanic, and Asian-American teenagers tend to favor black character ads over white character ads? As mentioned above, the perception that blacks possess certain socially desirable traits (e.g., hip, cool, fashionable, athletic) may drive non-black adolescents to seek, observe, and emulate black media characters. This describes the notion of "cultural voyeurism." In this instance, cultural voyeurism is conceptualized as the process by which a white or non-black viewer seeks knowledge about and gratification from black characters by viewing them using a specific medium. Teenagers may seek black characters in ads and on television to gain general information about black dress, black music, and black vernacular. Because black people often set the trends in many areas like clothing, language, music, and dance, which not only dominate "U.S. youth culture but the entire global youthmarket" (p. 140, Rossman, 1994), non-black adolescents may find black characters in ads particularly appealing. As a result of race-based stereotypes and cultural voyeurism, non-black adolescents may perceive themselves as more similar to, and identify more with black characters than white characters on dimensions such as product use, social activities, sports, fashion, and music. For white adolescents, in particular, the desire to be cool and hip may override the importance of cultural and racial similarity to their own racial group. Adolescents', particularly whites, desire to rebel against parental authority and white mainstream culture may provide another explanation for why adolescents find black characters appealing. During adolescence youth may shift from parental values to those that reinforce peer and non-traditional values (Larson, Kubey, & Colletti, 1989). Adolescents may align themselves with more unconventional cultures like punk culture and black hip-hop culture because these cultures speak more to their lifestyles and life issues. Whites, Hispanics, and Asian-Americans may find certain black cultural icons and symbols (e.g., rap music, hip-hop fashion) particularly fascinating since they demonstrate strong counter-cultural messages. This fascination with black culture is evident in the sale of hard-core rap albums (of which three-quarters are sold to white consumers) and black urban fashion labels like Mecca, and Boss Jeans, to white consumers (Spiegler, 1996). Future research may determine the extent to which the desire to rebel drives white adolescents' responses to black character ads. These findings have practical implications for advertisers for whom a major goal is to reach adolescents with a message they trust and with which they identify. The findings suggest that when designing campaign messages, planners should make use of black models in order for black viewers to best attend and evaluate those messages. A public service or product advertisement with black characters improves the chances that black adolescents (and non-black adolescents) will attend to, recall, comprehend, and be persuaded by the ad. Future research should look at the effects of Hispanic and Asian-American ethnic-specific culturally embedded ads on black, white, Hispanic, and Asian-American audiences. Moreover, future studies should examine the effects of same race- and ethnic- specific ads on adults. For example, although research suggests that the values of white adults have changed considerably over time (Bush, Hair, & Solomon, 1979), it is important to determine whether white adults will respond as positively to black character ads high or low in black cultural embeddedness as did white adolescents in this study. Findings from adult consumers, as with adolescent consumers, would be invaluable to companies who are now using targeted advertisements rich in black culture to reach black consumers and who would like to use the same black targeted advertisement to reach the general market. These findings imply that, irrespective of the cultural embeddedness of ads, the use of targeted advertising to reach black consumers will continue to appeal to black and non-black consumers. While empirical research shows that white viewers seem just as likely to respond to race-targeted advertising as they would to non-targeted advertising (Fost, 1993; Pitts, et al., 1989), race and ethnicity continues to be an important characteristic that guides attention, retention, perception, and behavior for racial and ethnic minorities.
Appendix
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TABLE 1 Black Subjects' Mean Responses to Culturally Embedded Ads Black Subjects White Characters Black Characters LWCE HWCE LBCE HBCE Aggregate Scale Perceived Similarity 2.50 2.61 4.46 4.54 Identification 2.60 2.47 4.14 4.09 Ads Intended for Me 2.92 3.18 4.12 4.21 Ad Favorability 3.46 3.45 4.82 4.56 Cheerios Perceived Similarity 2.64 2.82 4.58 4.77 Identification 2.60 2.75 4.50 4.19 Ads Intended for Me 3.20 3.20 4.35 4.05 Ad Favorability 3.90 3.94 5.07 5.06 Irish Spring Perceived Similarity 2.09 2.24 4.07 4.28 Identification 2.40 1.95 3.53 3.95 Ads Intended for Me 2.25 2.65 4.00 4.45 Ad Favorability 2.83 3.36 4.38 4.22 Oscar Meyer Perceived Similarity 2.73 2.52 4.77 4.56 Identification 2.80 2.58 4.53 4.05 Ads Intended for Me 3.30 3.53 4.16 4.30 Ad Favorability 3.68 3.47 4.84 4.14
TABLE 2 White Subjects' Mean Reponses to Culturally Embedded Ads White Subjects White Characters Black Characters LWCE HWCE LBCE HBCE Aggregate Scale Perceived Similarity 3.22 3.86 3.18 2.88 Identification 2.01 2.45 2.93 2.55 Ads Intended for Me 2.30 3.00 3.45 2.84 Ad Favorability 3.09 3.37 3.89 4.00 Cheerios Perceived Similarity 3.56 4.58 3.56 3.17 Identification 2.09 3.00 3.54 3.00 Ads Intended for Me 3.00 3.38 4.17 2.96 Ad Favorability 3.50 3.89 4.16 4.12 Irish Spring Perceived Similarity 2.55 2.90 2.57 2.46 Identification 1.78 1.86 2.63 2.00 Ads Intended for Me 2.00 2.86 3.25 2.44 Ad Favorability 2.71 3.00 3.62 3.70 Oscar Meyer Perceived Similarity 3.56 4.18 3.43 3.02 Identification 2.17 2.60 2.48 2.65 Ads Intended for Me 1.91 2.85 2.78 3.13 Ad Favorability 3.17 3.40 3.40 3.79
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TABLE 4 Hispanic Subjects' Mean Responses to Culturally Embedded Ads Hispanic Subjects White Characters Black Characters LWCE HWCE LBCE HBCE Aggregate Scale Perceived Similarity 2.91 3.39 4.04 3.85 Identification 2.52 2.70 3.71 3.44 Ads Intended for Me 2.83 2.84 2.73 2.73 Ad Favorability 3.51 3.35 4.45 4.00 Ad Buy 3.71 3.91 4.17 3.18 Cheerios Perceived Similarity 3.14 3.67 4.35 4.05 Identification 3.05 3.32 3.05 3.00 Ads Intended for Me 3.36 3.77 3.86 2.42 Ad Favorability 3.83 3.78 4.48 4.31 Ad Buy 4.41 4.68 4.05 3.92 Irish Spring Perceived Similarity 2.43 2.82 3.44 3.44 Identification 2.38 2.27 2.00 2.35 Ads Intended for Me 2.62 3.05 2.86 2.88 Ad Favorability 3.13 3.17 3.99 3.58 Ad Buy 3.48 3.54 3.36 3.50 Oscar Meyer Perceived Similarity 3.28 3.48 4.32 4.05 Identification 2.71 2.86 3.27 2.85 Ads Intended for Me 3.05 4.00 3.41 3.42 Ad Favorability 3.58 3.37 4.29 3.90 Ad Buy 4.67 5.24 4.18 4.60
TABLE 5 Asian Subjects' Mean Reponses to Culturally Embedded Ads Asian Subjects White Characters Black Characters LWCE HWCE LBCE HBCE Aggregate Scale Perceived Similarity 2.66 3.05 3.50 3.60 Identification 2.72 2.25 2.43 2.78 Ads Intended for Me 2.29 3.15 3.63 3.40 Ad Favorability 3.12 3.59 4.21 4.26 Ad Buy 3.35 3.15 3.78 4.00 Cheerios Perceived Similarity 2.99 3.80 3.75 4.00 Identification 3.13 2.90 2.81 3.28 Ads Intended for Me 3.58 3.70 3.55 4.22 Ad Favorability 3.73 4.24 4.72 4.79 Ad Buy 4.42 4.33 3.71 4.22 Irish Spring Perceived Similarity 1.93 2.01 3.10 3.30 Identification 2.50 1.86 2.33 2.41 Ads Intended for Me 2.83 2.57 2.62 3.47 Ad Favorability 2.40 3.39 4.02 4.10 Ad Buy 2.92 2.76 2.62 3.19 Oscar Meyer Perceived Similarity 3.07 3.23 3.75 3.60 Identification 2.54 2.00 2.14 2.78 Ads Intended for Me 3.37 3.29 2.29 3.44 Ad Favorability 3.52 3.40 3.59 4.08 Ad Buy 3.96 3.48 3.48 4.28
TABLE 6 Mean Responses for Black & White Character Ads Asian Subjects Hispanic Subjects White Char. Black Char. White Char. Black Char. Aggregate Scale Perceived Similarity 2.86 3.55 3.15 3.94 Identification 2.49 2.61 2.84 2.73 Ads Intended for Me 2.72 3.51 2.99 3.76 Ad Favorability 3.35 4.23 3.43 4.23 Ad Buy 3.25 3.89 3.81 3.67 Cheerios Perceived Similarity 3.40 3.87 3.41 4.20 Identification 3.02 3.04 3.18 3.02 Ads Intended for Me 3.63 3.83 3.57 3.14 Ad Favorability 3.98 4.76 3.81 4.40 Ad Buy 4.37 3.97 4.55 3.99 Irish Spring Perceived Similarity 1.97 3.20 2.62 3.44 Identification 2.18 2.38 2.33 2.17 Ads Intended for Me 2.70 3.05 2.83 2.93 Ad Favorability 2.90 4.06 3.15 3.79 Ad Buy 2.84 2.90 3.51 3.43 Oscar Meyer Perceived Similarity 3.15 3.68 3.38 4.19 Identification 2.27 2.46 2.79 3.06 Ads Intended for Me 3.33 2.87 3.52 3.42 Ad Favorability 3.46 3.74 3.48 4.09 Ad Buy 3.72 3.88 4.95 4.39
Figure 2 Culturally Embedded Ads for Cereal
Figure 3 Culturally Embedded Ads for Soap
Figure 4 Culturally Embedded Ads for Wieners
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