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The Presence of Nostalgia in Television Commercials
The Presence of Nostalgia in Television Commercials
The Presence of Nostalgia in Television Commercials
by Wendy Martin and Wei-Na Lee
Paper submitted to the 1999 Association for Education in Journalism and Mass Communication Convention in New Orleans, Louisiana August 4-7, 1999
Wendy Martin is a doctoral student and Wei-Na Lee is an Associate Professor at: The University of Texas at Austin Department of Advertising CMA 7.142 Austin, TX 78712 Contact: Wendy Martin at address above, 512-471-1101 or [log in to unmask] The Presence of Nostalgia in Television Commercials
Abstract This paper reports the results of a study examining the use of nostalgia in marketing/advertising communications. A content analysis of 2,208 television ads was performed to examine the use of nostalgia in advertising, including the concentration of ads and products advertised and possible segmentation based on age or sex differences. Nostalgia was used in 8.3% of the ads sampled in this study, as compared to 10% found in an earlier study.
The Presence of Nostalgia in Television Commercials
The Presence of Nostalgia in Television Commercials Introduction Nostalgia, or a fond remembrance of past events, tends to become an emerging theme at the end of a century (Stern 1992) and after "major historic events and abrupt social changes" (Davis 1979, p. 102). Similar to transitions people encounter in their personal lives (e.g., midlife crisis, leaving home, etc.), these events are uncertain, transitional times when people often look to the past for emotional security (Stern 1992). Similar to a child's security blanket, nostalgia helps people face new challenges which life presents. The existence of nostalgia near the end of a century has been empirically supported in art and literature and it has been suggested that the effect would apply to advertising as well (Davis 1979; Stern 1992). In fact, "nostalgia themes are likely to increase in advertisements of the last twenty years of a century" (Stern 1992, p. 19). The 90s, of course, is not only the end of a century but also the end of a millenium. The millenium has been said to become a popular advertising strategy during the past year or two (Prager 1998) indicating the importance of the study of nostalgia to advertising research. Little research has investigated the millenium's possible impact on using nostalgia in advertising messages. Davis, a sociologist, started an onslaught of nostalgia research with his book Yearning for Yesterday (1979). His ideas spread to various fields including cultural studies, sociology and literary criticism (Davis 1979; Herron 1993; Mason 1996). Communications and consumer behavior researchers only began to investigate the use of nostalgia in advertising in the past 10 years. This research has consisted of theory-based explorations (Havlena and Holak 1991 ; Holbrook 1991; Stern 1992), qualitative research (Havlena and Holak 1996; Holak and Havlena 1992) and empirical studies (Holbrook 1993; Holbrook and Schindler 1996; Unger, McConocha and Faier 1991). The study of nostalgia as it relates to advertising is, primarily, important for two reasons: (1) it can be an effective message and segmentation strategy (Holbrook 1993; Holbrook and Schindler 1996) and (2) advertising plays a role in the construction of nostalgia as it exists in society (Davis 1979). Recent research (Holbrook 1993; Holbrook and Schindler 1996) has made great strides in better understanding consumer behavior issues of nostalgia. Nostalgia in advertising, in contrast, has received relatively little attention. Therefore, as a baseline measure, the focus of this study was to examine nostalgia's presence in television commercials. This is an area which has received far less attention (Unger et al. 1991) but remains important to the understanding of how nostalgia is used in ads to sell products and what impact it may have on society as a source of media content. Background Literature Defining Nostalgia Not surprisingly, researchers vary in their definitions of nostalgia. The word nostalgia comes from the Greek nostos, meaning to return home, and algia, meaning a painful condition. Therefore, nostalgia can literally mean "a painful yearning to return home" (Davis 1979). Other researchers have proposed many different ways to define nostalgia. Stern (1992) refers to the following definition stemming from psychoanalytic literature-"an emotional state in which an individual yearns for an idealized or sanitized version of an earlier time period" (p. 11). Psychologists, including Freud, had considered nostalgia a mental sickness. This sickness was evidenced by insomnia, sadness, loss of strength, diminished senses, loss of appetite, nausea, listlessness and fainting (Havlena and Holak 1991). Holbrook and Schindler (1991) presented the following definition of nostalgia: "a preference (general liking, positive attitude or favorable affect) toward objects (people, places or things) that were more common (popular, fashionable, or widely circulated) when one was younger (in early adulthood, in adolescence, in childhood, or even before birth)" (p. 330). This definition changed the way nostalgia was viewed and included more nostalgic situations. This was a severe, but needed, departure from psychology's mental sickness view, a more positive view than Davis' (1979) "painful yearning to return home" and it included things other than just home to be the object of nostalgia (e.g., people, objects in existence before one's birth). Indeed, one may feel nostalgic when one looks at old family photos but it doesn't necessarily mean feeling negative about the present or future. Nostalgia may be more of a means to keep the past alive than to avoid the future. Holbrook and Schindler's definition helped to expand the possibilities for research on nostalgia and the societal impact nostalgia is capable of delivering. In addition there are many different levels or types of nostalgia. Davis (1979) classified nostalgia according to three orders or levels: 1) first order or "simple nostalgia"-positive feeling about a lived past and a negative feeling toward the present or future; essentially, things were better then than now;
2) second order or "reflexive nostalgia"-questioning or analyzing the past rather than sentimentalizing it;
3) third order or "interpreted nostalgia"-analyzing one's nostalgic experience to a much greater extent.
This ordering is similar to the major cognitive categories used in setting educational objectives-knowledge, comprehension, application, analysis, synthesis and evaluation (Bloom 1956). At the lowest level of cognitive functioning an individual is aware of a feeling or concept. At the highest level an individual is able to judge a feeling or concept and determine how it fits into a larger picture (e.g., one's life, society, etc.). This helps lend validity to Davis' (1979) conceptualization of the orders or levels of nostalgia. Another way to look at the dimensions of nostalgia is historical versus personal. This makes the distinction between whether or not the nostalgic past was experienced. Historical nostalgia is a liking for and desire to retreat to a past which was before the person was born and viewed as superior to the present while personal nostalgia focuses on a personally remembered past (Stern 1992). Therefore, historical nostalgia encompasses events which a person did not actually experience in his/her lifetime. These dimensions help account for nostalgic feelings about bell-bottoms and disco. Few people would admit they think the fashion and dances of the 70s are better than today's but they are still nostalgic about the 70s and its fashions. Someone could have positive feelings about the clothing styles and way of life in the 1920s even though s/he had not directly experienced this time period. This is also seen in people's desire to collect antiques and rare objects. Often these are handed down through generations but people will commonly collect objects from before their lifetime (e.g., coins, books, clothing, furniture, tools). This would also be considered historical nostalgia. If a person collects old coins, does it mean that he/she prefers them to present day currency? Is it simply the enjoyment of collecting coins and the challenge of finding rare coins? Or is it an attempt to keep the past alive? It is no easier to define nostalgia in a variety of situations than it is to answer those questions. Holbrook and Schindler's (1991) definition is broad enough to cover a variety of situations when consumers encounter nostalgia (e.g., entertainment, clothing, advertising, music, etc.). Stern's (1992) definition is really encompassed in Holbrook and Schindler's because of the "even before birth" statement. Finally, Davis' (1979) definition is examining different and much deeper issues concerning what people think about nostalgia. It gets at nostalgia's impact on society. These important questions are no doubt worthy of in-depth examination. For the purpose of this study the Holbrook and Schindler's (1991) definition of nostalgia is adopted. Nostalgia and Products The use of nostalgia in ads has been found to vary by product category. For example, food, beverages, medicines and automotive had a higher incidence of nostalgia than children's products, cleaning products and cosmetics (Unger et al. 1991). It seems that certain products use a nostalgic appeal because the potential purchasers may be older (e.g., medicines) while others use it to convey a certain feeling of old-fashioned goodness (e.g., food). In contrast, cleaning products and cosmetics may want to convey an up-to-date/latest development image (Unger et al. 1991). Along this same line, the increasingly popular high-tech products (e.g., computers, cell phones, Web-related products/services) may also tend not to use nostalgia because it is counter to the orientation of "high-tech." Products were a common theme in qualitative nostalgic research involving collages of things consumers associated with nostalgia. Most often these products were from childhood (Havlena and Holak 1996) which supports the theory that this is when nostalgic associations are formed (Furno-Lamude 1994; Holbrook and Schindler 1996). For example, the following shows how two respondents shared a nostalgic association about Jell-O: "Janet [another subject] and I bonded on that one, 'cause my mom always used to make Jell-O molds_always, every big holiday, Thanksgiving_get out that mold, do the layers_you know how you make that design with Jell-O-but no more" (Havlena and Holak 1996). Nostalgia and Advertising To date nostalgia has been researched as it relates to marketing communication in two ways-demographic/psychographic characteristics of consumers and its presence in advertisements. The demographic/psychographic consumer research has received more attention in the literature. This is probably due to the need to segment target markets and understand if certain groups of consumers are more receptive to nostalgic appeals. This research has resulted in two key ideas-there is a relationship between age and nostalgia and certain individuals may have higher propensities to nostalgia (Holak and Havlena 1992; Holbrook 1996; Holbrook and Schindler 1996). First, it has been suggested that the objects (e.g., movies, celebrities, books) of people's nostalgia are from their own adolescence and early adulthood (Furno-Lamude 1994; Havlena and Holak 1991; Holak and Havlena 1992; Holbrook and Schindler 1991; Holbrook and Schindler 1996). Although it has been hypothesized, there has not been any empirical support for differences in the amount of nostalgia felt by different ages (i.e., baby-boomers, elderly). However, some people are said to have a higher tendency towards nostalgia (favorability towards orientations of the past) than others (Holbrook 1996; Holbrook and Schindler 1996). Using a 20-item nostalgia index, Holbrook and Schindler (1996) found that there were differences in people's attitudes towards the past or likelihood to become nostalgic. They further theorized that this individual characteristic may cohere with other psychographic variables such as sentimentality or a desire to collect old things. Comparatively, the presence of nostalgia in advertisements has received much less research attention. Unger, et al. (1991) found nostalgia in 10% of a sample of television ads from 1987. Advertising often uses nostalgic elements to gain attention and improve comprehension. These elements may include references to past family experiences, the "olden days," old brands, or use of period-orientated symbolism or music (Unger et al. 1991). Using Unger et al.'s (1991) data as a benchmark, Stern's (1992) proposition that nostalgic appeals increase in the last 20 years of a century can be tested. In addition, this area requires additional research attention to help determine if a relationship exists between nostalgia and different demographic segments and further explore the impact nostalgic advertising may have on society as well as consumers. Marketing communications has a long history of research studying emotional appeals (Aaker, Stayman and Hagerty 1986; Boster and Mongeau 1984; Edell and Burke 1987; Weinberger and Gulas 1992). However, these studies and others have predominately focused on fear, humor and warmth appeals. Nostalgia may also be another type of emotional appeal used in advertising. And yet, little is known about how often it is used, why or its effects. A recent study by Holak and Havlena (1998) supports the conceptualization of nostalgia as another type of effective marketing communication tool. Based on the above literature review, the following research questions helped to guide this study: 1) Compared to Unger et al.'s study almost 10 years ago, has the use of nostalgia in advertising changed, specifically in concentration of ads and products advertised? and 2) Can observations be made regarding the possible segmentation strategy based on age or sex differences for nostalgic ads? Method A content analysis study was carried out to answer the research questions. The sample consisted of a constructive week of television commercials which appeared on the major networks (i.e., ABC, CBS, NBC) and Fox during the last week of October 1997. Duplicate advertisements were included in the sample to reflect the desirable frequency of certain elements used in the advertisements during this period. However, several types of advertisements such as station identification, public service announcements and promotions for local events (e.g., Tour of Homes) were excluded from the sample. Procedure A code sheet (see Appendix A) was developed to record elements of nostalgia. The use of nostalgia was coded according to the references of past family experiences, the "olden days," old brands; or use of period-orientated symbolism, period-orientated music or patriotism (Unger et al. 1991). Unger et al.'s categories and definitions were used in this study to facilitate comparisons of the results (detailed definitions used to train the coders are included in Appendix A). In addition to the nostalgia variable, the ads were coded according to network (ABC, CBS, NBC or FOX), daypart (morning 5:30-8:00 a.m., a.m.-daytime 9:00 a.m.-noon, p.m.-daytime noon-3:00 p.m., early fringe 3:00-7:00 p.m., primetime 7:00-10:00 p.m. and late fringe 10:00 p.m.-1:00 a.m.), ad length (10, 15, 30, 60 second or other), program type (situation comedy, drama, soap opera, talk show, news/magazine show, national/local news or other), program name (recorded as open-ended), product category (recorded from a list of 40 categories, included in Appendix A), product brand name (recorded as open-ended) and local/national/co-op advertisement. This information was important to indicate trends and relationships with the issues of products, segmentation and nostalgia. Reliability Two trained coders (undergraduate communication majors at a southwestern state university) independently coded the ads. Intercoder reliability was assessed by having a 50% overlap in the ads coded. In other words, half of the ads were coded by both coders and the results were compared to determine the intercoder reliability. The overall intercoder reliability was very high at 96%. Individual item intercoder reliabilities ranged from 84% (product category) to 100% (program type, station, etc.). Disagreements were resolved by a judge in consultation with the two coders.
Results and Discussion Sample The sample consisted of 2,208 advertisements. The advertisements were distributed across the networks as follows: ABC (33%), CBS (17%), NBC (32%) and Fox (18%). The distribution of the ads within dayparts was as follows: morning 5:30-8:00 a.m. (10%), a.m.-daytime 9:00 a.m.-noon (17%), p.m.-daytime noon-3:00 p.m. (25%), early fringe 3:00-7:00 p.m. (22%), primetime 7:00-10:00 p.m. (13%) and late fringe 10:00 p.m.-1:00 a.m. (14%). This is similar to the distribution of television ads found in media studies done by the American Association of Advertising Agencies and the Network Television Association. Daytime has the greatest number of ads followed by primetime (Hayes 1998; Mandese 1992; Schmuckler 1991). The television programming included: national/local news (23%), soap operas (23%), talk shows (21%), "others" (e.g., movies) (20%), situation comedies (7%), news/magazine shows (3%) and dramas (3%). Finally, a majority of the ads were 30 second spots (76%), followed by 15 second spots (20%), 10 second spots (3%), 60 second spots (1%) and "others" (e.g., 45 seconds) (1%). Overall Use of Nostalgia Nostalgia was used in 8.3% of the ads sampled in this study. Therefore, the results of the content analysis do not indicate an increase in nostalgic ads since the finding of 10% in Unger et al.'s study which used a sample of 1987 television advertisements and included duplicates in their findings. Furthermore, the results of this study do not seem to support Stern's (1992) idea that nostalgia increases in the last 20 years of a century. As mentioned earlier, it is difficult to assess this increase without a benchmark prior to the 20-year mark. The samples for these two studies were 10 years apart (1987 and 1997). It is possible that this is not a sufficient time span to see a difference in the level of nostalgia being used or that the results for one or both of the studies is not representative of the advertising being used. It is also possible that the results disconfirm Stern's proposition. The specific types of nostalgia used were as follows: period-orientated symbolism (4.1%), period-orientated music (2.2%), references to "olden days" (1.4%), references to past family experiences (0.9%), references to old brands (0.5%) and patriotism (0.1%). The high degree of nostalgic ad which used period-orientated symbolism or music seems to indicate that the cultural aspects of nostalgia are deemed more important or prevalent in society. Also, of the ads which contained nostalgia, 11.5% of them contained more than one type of nostalgia. Although a fairly low percentage, it does indicate that more than one appeal can be used in a single advertisement. Another possible explanation for the somewhat lower percentage of nostalgia ads could be that the increase is in using more than one type of nostalgia in one ad, thus reflecting a more focused use as opposed to an overall increase. Nostalgia and Products Table 1 shows the presence of nostalgia by product categories. The product categories which had the highest percent using nostalgic appeals were: real estate (50%), stereo/telephones/TV (45%), appliances/computers (35%), sports/leisure (29%), banking/investments (21%), non-alcoholic beverages (e.g., coffee, soft drinks, juices) (19%), dairy/desserts/bread products (18%) and memberships/public activities (e.g., dating services, attorneys) (17%). The product categories that had the lowest percent using nostalgic appeals were: children's products (0%), beer/wine beverages (0%), women's beauty aids/personal products (0%) and cereals/rice/past/pizza/ fruits/vegetables (2%). These results are interesting because there are several high-tech products (e.g., computers, electronics) which used nostalgic appeals to a high degree. This could indicate that Unger et al.'s (1991) findings that some products (cleaning products or cosmetics) which want to provide an up-to-date/latest development image tend not to use nostalgic appeals does not extend to high-tech products. It is also apparent that nostalgia is not a phenomenon limited to only a few product categories. Only nine product categories had no ads which used a nostalgic appeal. There were also some interesting findings for the specific type of nostalgic appeal used for different brands. Fifty-five percent of the ads which referenced old brands were for automobiles. This may be an attempt to capitalize on established brand equity. The majority (60%) of the stereo/telephone/TV ads used period-orientated symbolism. This seems counter-intuitive because this appeal uses a lot of imagery and symbols, whereas, electronics ads often focus on features and benefits. A high percentage of home furnishings/home improvements ads (86%) used period-orientated music which may indicate the preference of the target audience for older/classic music. These results may be slightly biased because these ads included several for a music-orientated movie (i.e., Boogie Nights) which would naturally use this type of appeal. Table 2 further details the percentage of ads from each product category which used a particular appeal. For example, 67% of "chewing gum, candy, cookies and snacks" nostalgic ads, 71% of "sports, leisure" nostalgic ads and 70% of "banking, investments" nostalgic ads used period-orientated symbolism. Each of these categories seems to have its own particular reason for using period-orientated symbolism. For example, sports and leisure ads may benefit from invoking positive memories of past great athletes while banking and investment ads remind consumers how banking was done in the '70s.
Nostalgia and Possible Audience Segmentation An investigation of what daypart and what type of program the nostalgic ads are placed may give an indication of what type of audience is believed to be best suited to this appeal. For example, people will watch more TV during the day versus the evening depending on their lifestyle (e.g., work at home during the day or work outside of the home during the day). Likewise, different types of people watch different programs (e.g., adults watch the news, people looking for humor watch situation comedies or talk shows, women tend to watch more soap operas than men, etc.). Table 3 shows the presence of the different types of nostalgia by daypart. It is important to note that the primetime and late fringe dayparts have a heavier concentration of nostalgic ads overall (12.0% and 23.1%, respectively). This is logical because nostalgia has been theorized to be formed during adolescence and early adulthood and assuming that young adults and adults are the largest audience watching at this time because the kids are asleep. Advertisers appear to be using more nostalgia to reach this older audience. The type of nostalgia being used also supports this conclusion. Period-orientated symbolism is used most often during primetime (7.6%) and late fringe (8.5%). Followed by a high percentage of period-orientated music during late fringe (6.2%). These two types of nostalgia may be tapping into the "personal nostalgia" of these individuals who experienced the symbolism and music of the past. Examining types of nostalgia by program type supports and expands on these findings (see Table 4). Programs that tend to be viewed by adults have a higher incidence of nostalgia ads whether or not they are only on at night, such as news/magazine show (22.4%), situation comedy (16.6%), talk show (10.2%), other (i.e., movies) (12.5%). Again, ads in these shows tend to use period-orientated symbolism and music with one notable exception. Seven percent of ads in news/magazine shows used "references to past family experiences" which was the second most used type of nostalgia for that type of program. This could be due to the family-orientated nature of the content, that families (i.e., parents, grown siblings) tend to watch these shows together which presents an opportunity to reminisce. Most of the types of nostalgia can be collective instead of solitary experiences, however; nostalgia about family experiences is most often a shared event. Limitations and Directions for Future Research The major limitation of this study is the type of analyses that can be performed on content analysis data. Descriptive statistics are a good indication of advertising elements from the sample but it is difficult to infer what this indicates about the audience or society as a whole. It is also difficult to assess the reason why a certain type of message appeal is used or who the target audience was for the ad. It could be assumed that the advertiser used the appeal because it is the most affective but this is difficult to prove. In addition, these results are limited to television advertising and may not be generalizable to other media. Another limitation involves the product categories used to code the ads. While most of the categories seemed logical, some limited the conclusions that could be drawn because of the way products were categorized. For example, appliances and computers were coded as one category but are admittedly quite different. Given the degree that the world has become one of high technology and information, computers may be better considered a category by itself for future studies. Future research should investigate the role that nostalgic advertising plays in consumer's lives and whether or not it helps establish a collective identity and relieve stress in times of great transitions. This research could consist of focus groups or one-on-one interviews which would explore consumer's thoughts and feelings about nostalgia, specifically nostalgic advertising. Research should also examine the use of nostalgic advertising in different media (e.g., print, radio). The coding scheme for nostalgia ads used in this study seems appropriate overall. However, future studies may consider eliminating "patriotism" due to its low incidence in this study (0.1%) and in Unger et al.'s study (3%). Patriotism is an appeal that may only be used during times of war or for economic reasons (i.e., "Buy American"). The Presence of Nostalgia in Television Commercials
The Presence of Nostalgia in Television Commercials
References Aaker, David A., Douglas M. Stayman and Michael R. Hagerty (1986), "Warmth in Advertising: Measurement, Impact, and Sequence Effects," Journal of Consumer Research, 12 (March), 365-381. Boster, Franklin J. and Paul Mongeau (1984), "Fear-Arousing Persuasive Messages," in Robert N. Bostrom (ed.), Communication Yearbook 8, Beverly Hills, CA: Sage, 330-375. Davis, Fred (1979), Yearning for Yesterday: A Sociology of Nostalgia, New York: The Free Press. Edell, Julie A. and Marian Chapman Burke (1987), "The Power of Feelings in Understanding Advertising Effects," Journal of Consumer Research, 14 (December), 421-433. Furno-Lamude, Diane (1994), "Baby Boomers Susceptibility to Nostalgia," Communication Reports, 7 (Summer), 130-135. Havlena, William J. and Susan L. Holak (1996), "Exploring Nostalgia Imagery Through the Use of Consumer Collages," Advances in Consumer Research, 23, 35-42. Havlena, William J. and Susan L. Holak (1991), "'The Good Old Days': Observations On Nostalgia and Its Role in Consumer Behavior," Advances in Consumer Research, 18, 323-329. Hayes, Constance L (1998), "Less Clutter on TV, but Ad Time Rises," New York Times, 147 (May 1), C4. Herron, Jerry (1993), "Homer Simpson's Eyes and the Culture of Late Nostalgia," Representations, 43 (Summer), 1-18. Holak, Susan L. and William J. Havlena (1998), "Feelings, Fantasies, and Memories: An Examination of the Emotional Components of Nostalgia," Journal of Business Research, 42 (3), 217-226. Holak, Susan L. and William J. Havlena (1992), "Nostalgia: An Exploratory Study of Themes and Emotions in the Nostalgic Experience," Advances in Consumer Research, 19, 380-386. Holbrook, Morris B. (1993), "Nostalgia and Consumption Preferences: Some Emerging Patterns of Consumer Tastes," Journal of Consumer Research, 20 (September), 245-256. Holbrook, Morris B. and Robert M. Schindler (1996), "Market Segmentation Based on Age and Attitude Toward the Past: Concepts, Methods, and Findings Concerning Nostalgic Influences on Customer Tastes," Journal of Business Research, 37, 27-39. Holbrook, Morris B. and Robert M. Schindler (1991), "Echoes of the Dear Departed Past: Some Work in Progress on Nostalgia," Advances in Consumer Research, 18, 330-333. Mandese, Joe (1992), "TV Clutter: Who Has the Most, Who's Hurt the Worst," Advertising Age, 63 (May 4), 18. Mason, Francis (1996), "Nostalgia for the Future: The End of History and Postmodern 'Pop' T.V.," Journal of Popular Culture, 29 (4), 27-40. Prager, Joshua Harris (1998), "Millennium madness grips the nation's entrepreneurs," Wall Street Journal, n80, pB1 (W) pB1 (E), col. 3, (April 22). Schmuckler, Eric (1991), "The networks fool nobody as they add clutter to clutter," Mediaweek, v1, n37, p4 (1), (Oct 7). Stern, Barbara B. (1992), "Historical and Personal Nostalgia in Advertising Text: The Fin de si cle Effect," Journal of Advertising, 21 (December), 11-22. Unger, Lynette S., Diane M. McConocha and John A. Faier (1991), "The Use of Nostalgia in Television Advertising: A Content Analysis," Journalism Quarterly, 68 (Fall), 345-353. Weinberger, Marc G. and Charles S. Gulas (1992), "The Impact of Humor in Advertising: A Review," Journal of Advertising, 21 (December), 35-59. Table 1 Presence of Nostalgia by Product Category
Product Category Presence of Nostalgia (n=2,208) Real Estate 50% Stereo, Telephones, TV 45% Appliances, Computers 33% Sports, Leisure 29% Banking, Investments 21% Coffee, Tea, Cocoa, Milk, Soft Drinks, Juices, Bottled Water 19% Dairy Products, Desserts, Baking/Bread Products 18% Memberships, Public Activities 17% Home Furnishings, Home Improvements 12% Automobiles, Cycles, Trucks, Vans 10% Batteries 10% Restaurants, Stores, Grocery Shopping 9% Soap, Laundry, Paper Products, Kitchen Wraps 8% Automotive Products, Services 7% Chewing Gum, Candy, Cookies, Snacks 7% Men's, Women's Apparel 7% Telephone Company 7% Insurance, Credit Cards 7% Household Cleaners, Room Deodorizers, Pest Control, Pet Foods 7% Other 6% Soups, Meat, Fish, Poultry, Condiments, Dressings 5% Hair Care Products, Shaving Products 4% Games, Toys 4% Cereals, Spreads, Rice, Pasta, Pizza, Mexican Foods, Fruits, Vegetables 2% Oral Hygiene Products, Skin Care, Deodorants 2% Health Care Products, Remedies 2% Travel 0% Books, Records, Tapes, Compact Discs 0% Jewelry, Watches, Luggage 0% Children's, Babies' Apparel & Specialty Products 0% Photography 0% Malt Beverages, Wine 0% Women's Beauty Aids, Cosmetics, Personal Products 0% Car Rental 0% Cable TV Channel 0% Sewing, Garden Care * Direct Mail, Other In-Home Shopping, Florists, Telegrams, Greeting Cards * Pens, Pencils, Stationery * Tobacco Products * Distilled Spirits, Mixed Drinks * * No ads fell under this category. The Presence of Nostalgia in Television Commercials
Table 2 Types of Nostalgia by Product Category
References to past family experiences References to "olden days" Period-orientated symbolism Period- orientated music References to old brands Patriotism Automobiles, Cycles, Trucks, Vans (n=31) 13% 26% 55% 0% 16% 3% Automotive Products, Services (n=2) 0% 0% 100% 50% 0% 0% Banking, Investments (n=10) 10% 30% 70% 0% 0% 0% Memberships, Public Activities (n=5) 0% 0% 20% 60% 0% 20% Insurance, Credit Cards (n=3) 33% 0% 0% 67% 0% 0% Stereo, Telephones, TV (n=5) 40% 0% 60% 0% 0% 0% Appliances, Computers (n=8) 0% 0% 50% 38% 13% 0% Home Furnishings, Home Improvements (n=7) 0% 0% 14% 86% 0% 0% Sports, Leisure (n=14) 0% 0% 71% 43% 7% 0% Restaurants, Stores, Grocery Shopping (n=22) 5% 18% 59% 27% 0% 0% Men's, Women's Apparel (n=1) 0% 0% 100% 0% 0% 0% Coffee, Tea, Cocoa, Milk, Soft Drinks, Juices, Bottled Water (n=8) 13% 0% 63% 25% 0% 0% Dairy Products, Desserts, Baking/Bread Products (n=13) 23% 46% 23% 8% 8% 0% Cereals, Spreads, Rice, Pasta, Pizza, Mexican Foods, Fruits, Vegetables (n=2) 0% 0% 100% 0% 0% 0% Soups, Meat, Fish, Poultry, Condiments, Dressings (n=2) 0% 0% 100% 0% 0% 0% Chewing Gum, Candy, Cookies, Snacks (n=6) 0% 17% 67% 17% 17% 0% Soap, Laundry, Paper Products, Kitchen Wraps (n=7) 14% 0% 14% 71% 0% 0% Household Cleaners, Room Deodorizers, Pest Control, Pet Foods (n=3) 33% 33% 33% 0% 0% 0% Health Care Products, Remedies (n=4) 25% 50% 0% 25% 0% 0% Oral Hygiene Products, Skin Care, Deodorants (n=2) 0% 0% 0% 50% 50% 0% Hair Care Products, Shaving Products (n=2) 0% 0% 0% 100% 0% 0% Games, Toys (n=2) 0% 50% 50% 0% 0% 0% Batteries (n=1) 0% 0% 100% 0% 0% 0% Real Estate (n=3) 0% 0% 0% 100% 0% 0% Telephone Company (n=2) 50% 0% 50% 0% 0% 0% Other (n=17) 12% 35% 59% 35% 0% 6% The Presence of Nostalgia in Television Commercials
Table 3 Types of Nostalgia by Daypart
References to past family experiences References to "olden days" Period-orientated symbolism Period- orientated music References to old brands Patriotism Total Morning (5:30-8am) 0.5% 0.0% 0.9% 0.0% 0.5% 0.5% 2.4% AM-Daytime (9am-noon) 0.5% 1.6% 5.2% 4.2% 0.3% 0.3% 12.0% PM-Daytime (noon-3pm) 0.5% 0.9% 2.2% 1.3% 0.0% 0.0% 4.9% Early Fringe (3-7pm) 0.2% 2.1% 1.9% 0.2% 0.0% 0.0% 4.4% Primetime (7-10pm) 0.4% 0.7% 7.6% 2.2% 0.7% 0.4% 12.0% Late Fringe (10pm-1am) 3.6% 2.9% 8.5% 6.2% 2.0% 0.0% 23.1%
The Presence of Nostalgia in Television Commercials
Table 4 Types of Nostalgia by Program Type
References to past family experiences References to "olden days" Period-orientated symbolism Period- orientated music References to old brands Patriotism Total situation comedy 0.6% 1.3% 8.3% 3.8% 2.5% 0.0% 16.6% drama 0.0% 0.0% 6.5% 1.6% 0.0% 0.0% 8.1% soap opera 0.4% 0.8% 1.4% 0.4% 0.0% 0.0% 3.0% talk show 0.6% 0.6% 4.3% 4.3% 0.2% 0.2% 10.2% news/ magazine show 6.6% 2.6% 7.9% 5.3% 0.0% 0.0% 22.4% national/ local news 1.0% 2.5% 3.1% 1.0% 0.2% 0.2% 8.0% other 1.4% 1.9% 5.6% 2.5% 0.9% 0.2% 12.5%
Appendix A Coder Training
Codesheet
1. Date: _________________
2. Network: 1. ABC 2. CBS 3. NBC 4. FOX
3. Daypart: 1. Morning (5:30-8 am) 2. AM-Daytime (9 am-noon) 3. PM-Daytime (noon-3pm) 4. Early Fringe (3-7 pm) 5. Primetime (7-10 pm) 6. Late Fringe (10 pm-1 am)
4. Ad Length: 1. 10 seconds 2. 15 seconds 3. 30 seconds 4. 60 seconds 5. Other _________
5. Program Type: 1. Situation Comedy 2. Drama 3. Soap Opera 4. Talk Show 5. News/Magazine Show 6. National/Local News 7. Other: _______________
6. Program Name: ________________________________________________
7. Product Category: (attached, please write in code) ________
8. Product Brand Name: ______________________
9. Local or national advertisement: 1. Local 2. National 3. Co-op
10. Nostalgia used in ad: (Circle all that apply) 1. References to past family experiences 2. References to "olden days" 3. Period-orientated symbolism 4. Period-orientated music 5. References to old brands 6. Patriotism 7. None
The Presence of Nostalgia in Television Commercials
Codesheet Definitions
Nostalgia (#10 on codesheet) 1. References to past family experiences- y Fond memories of growing up y fond memories of family member interaction y fond memories of friends 2. References to "olden days" y old-fashioned quality y old-fashioned values y good old days y use of older people as spokespersons in nostalgic way y use of older celebrities in nostalgic way 3. Period-orientated symbolism y imagery from '30s, '40s, '50s, '60s, 70s, '80s y imagery from other periods y references to earlier symbols or icons (art, religion, education, fashion) 4. Period-orientated music y use of golden oldies y popular music from'50s, '60s, 70s, '80s 5. References to old brands y use of old brand names y use of old brand characters/spokespersons y revival of old brand names y use of actual old ads or clips 6. Patriotism y buy American y celebration of American heritage The Presence of Nostalgia in Television Commercials
Product Categories
1. Automobiles, Cycles, Trucks, Vans 2. Automotive Products, Services 3. Travel 4. Banking, Investments 5. Memberships, Public Activities 6. Insurance, Credit Cards 7. Books, Records, Tapes, Compact Discs 8. Stereo, Telephones, TV 9. Appliances, Computers 10. Sewing, Garden Care 11. Home Furnishings, Home Improvements 12. Sports, Leisure 13. Restaurants, Stores, Grocery Shopping 14. Direct Mail, Other In-Home Shopping, Florists, Telegrams, Greeting Cards 15. Jewelry, Watches, Luggage 16. Pens, Pencils, Stationery 17. Men's, Women's Apparel 18. Children's, Babies' Apparel & Specialty Products 19. Tobacco Products 20. Photography 21. Distilled Spirits, Mixed Drinks 22. Malt Beverages, Wine 23. Coffee, Tea, Cocoa, Milk, Soft Drinks, Juices, Bottled Water 24. Dairy Products, Desserts, Baking/Bread Products 25. Cereals, Spreads, Rice, Pasta, Pizza, Mexican Foods, Fruits, Vegetables 26. Soups, Meat, Fish, Poultry, Condiments, Dressings 27. Chewing Gum, Candy, Cookies, Snacks 28. Soap, Laundry, Paper Products, Kitchen Wraps 29. Household Cleaners, Room Deodorizers, Pest Control, Pet Foods 30. Health Care Products, Remedies 31. Oral Hygiene Products, Skin Care, Deodorants 32. Hair Care Products, Shaving Products 33. Women's Beauty Aids, Cosmetics, Personal Products 34. Games, Toys 35. Batteries 36. Real Estate 37. Telephone Company 38. Car Rental 39. Cable TV Channel 40. Other
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