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An Alternative to the Impasse: The Grassroots Approach to Cope with Media Violence Issues Haoming Denis Wu and Lois A. Boynton University of North Carolina at Chapel Hill School of Journalism and Mass Communication Contact: Denis Wu Mail: P.O. Box 162, Chapel Hill, NC 27514 Tel: (919) 403-8407 Fax: (919) 962-0620 E-mail: [log in to unmask] Submitted to Mass Communication and Society Division Association for Education in Journalism and Mass Communication, Baltimore, MD, August, 1998 Abstract An Alternative to the Impasse: The Grassroots Approach to Cope with Media Violence Issues Haoming Denis Wu and Lois A. Boynton University of North Carolina at Chapel Hill School of Journalism and Mass Communication Voluminous violence portrayed in mass media has caused concern for decades, but few executed acts have been effective enough in curbing the violent programming. Media interests, changeable government policies, and First Amendment protection of freedom of expression can stymie efforts to improve media content. The grassroots endeavor to general "trickle-up" impact appears to be an alternative approach to coping with media violence issues. "Pulling the Plug on Media Violence," a statewide campaign aiming to escalate people's awareness, has been implemented by a volunteer group. This study, using the results of a statewide poll, reports the evaluation of the campaign's effectiveness. Findings suggest that the grassroots movement has successfully elevated awareness of the campaign, but did not raise the level of concern. Religiosity, gender and the respondent's role as parent were found to be the most important factors that lead to people's concern about media violence. Grassroots approach - An Alternative to the Impasse: The Grassroots Approach to Cope with Media Violence Issues INTRODUCTION There has long been concern that television content that is violent in nature can have adverse effects on viewers, particularly children (see, for example, Comstock and Strasburger, 1993). Although television has been regulated by federal laws since its inception, these statutes do little to address content (Hughes and Hasbrouck, 1996). Most content regulation attempts have been met with stiff Constitutional resistance. "Issues related to First Amendment rights, concerns about censorship and the need to establish the 'clear and present danger' as required by the FCC (Federal Communication Commission) have prevented the enactment of strong regulatory controls" (p. 137). Still, citizen concerns from time to time prompted the government to investigate on its own. The Surgeon General would issue a report in 1972 concluding that television violence may have adverse effects on children; however, no strong action followed as the report suffered through a bureaucratic gristmill (Cater and Strickland, 1977). Ten years later, the National Institute of Mental Health would issue a report drawing similar conclusions about the relationship of media violence and aggressive behavior. Other reports provided additional evidence - the Centers for Disease Control in 1991, the National Academy of Science in 1993 and the American Psychological Association, also in 1993 (Wilson et al., 1997). Most regulatory action remained elusive. Hence, individuals and groups, both on local and national levels, have periodically organized grassroots campaigns targeting either those who create the programming or those who view it. Once a core avenue of political activity, the grassroots approach is experiencing a resurgence. "Although media, direct mail and tele-marketing will continue to dominate modern campaigns, grassroots politics may well provide the margin of victory. . ." (Young, Swirsky and Myerson, 1995, p. 34). Very little evaluation has been done of grassroots campaigns, however. Several researchers (see Alcalay and Taplin, 1989; Hughes and Hasbrouck, 1996; Swinehart, 1997) have pointed to the lack of evaluative efforts, despite the potential value of the information collected. This paper provides a case study evaluation of a grassroots campaign targeting parents that was conducted on a statewide level by the North Carolina Coalition for Pulling the Plug on Media Violence, a three-year-old advocacy group comprised of health care and education individuals and organizations concerned about the effects of media violence. Annual awareness campaigns served to educate parents about media violence and to encourage families to organize alternative activities to watching television. The campaign's effectiveness was assessed using data collected in a 1997 statewide telephone survey. Background: The North Carolina Coalition for Pulling the Plug on Media Violence is an advocacy group formed in 1995 by a licensed pediatrician to address a growing concern about increased violence across the state and how media violence contributes to the problem. The grassroots, non-profit organization is formed of more than 35 child advocacy groups including health department officials, Kiwanis clubs, teachers, Parent Teacher Associations, health care providers and daycare organizations. Its mission is: We strive to raise awareness in North Carolina about the impact of TV and video game violence on children. We support any effort by the television industry or any other group that promotes active parental involvement in the viewing choices of children. (Coalition's History and Mission, 1996, p. 4) The primary activity of the coalition has been an annual "Pull the Plug on TV and Video Game Violence Week" campaign, held each October for three consecutive years beginning in 1995. Objectives of the campaign include both attitude and behavioral change goals - increasing awareness of the impact of violence and "offer[ing] suggestions to families and child-care givers on what they can do about it" (Coalition's History and Mission, 1996, p. 1). During the first year, materials were provided through public schools with messages targeting kindergarten children and their parents. A parent flyer, given to each kindergartner to take home, included brief statistical and educational information as well as recommendations for reviewing family use of television and video games. For example, the materials reinforce Strasburger's (1997) point that children may not be able to delineate between the television world and reality. A key element of the campaign has been to suggest alternatives - set limits for children's TV viewing; help children choose non-violent programs and video games, and then watch and play with them; and, talk as a family about how violence makes you feel. The flyer includes a simplistic family viewing diary to permit families to briefly document for one week time spent watching television, playing video games, doing homework and participating in family time. This is designed as both a research tool and strategy planner. The diary reveals how time is spent - a research step to gauge current behaviors. The expectation of the coalition is that this will influence parents to alter their family's behaviors regarding consumption violent television and video games. In the second year, the coalition stepped up its efforts to reach a larger audience statewide, with a goal of "encouraging all North Carolina public elementary schools to participate in a variety of awareness activities about the impact of media violence" (Coalition, 1996, p. 1). The parent flyer and bookmark were distributed to 800,000 children in kindergarten through fifth grade throughout North Carolina's 100 counties. Lending "official" credibility to the program was a kick-off press conference led by the governor, which helped draw media coverage by television and radio stations and newspapers. The coalition also placed billboards and radio public service announcements for broader reach, and distributed 10,000 posters to libraries, park districts, schools and daycare centers that included tips on how parents can be active in their children's TV and video game use at home. A toll-free telephone line was established for families seeking additional information or assistance in family viewing activities. In 1997, the campaign focused primarily on the public schools, with messages targeting children through fifth grade and their families. The informational flyer and bookmarks were circulated and media coverage sought during the one-week awareness campaign. With three years of activities on its record, the coalition begun to seek evaluation of its programs, particularly regarding community awareness levels. As researchers, we saw the need to evaluate this type of grassroots campaign, in an effort to contribute data to the evolving body of knowledge about coping with media violence issues. LITERATURE REVIEW Media effects. Violence continues to be a major public health crisis in the United States, and some researchers assert that a portion of what occurs on the streets is spawned at least in part by what is viewed on the television screen. Television is a pervasive medium, producing a seemingly endless stream of messages that reach millions of people. As such, it can have a strong societal influence, particularly on children. Comstock and Strasburger (1993) explain the impact violent content can have, as a result of TV's pervasiveness: Television is by far the predominant medium by virtue of children's early and continuous exposure. Compared with other media, television and film can graphically and vividly portray complex events so that they are not only more likely to be recalled but also more available for emulation. (p. 502) With these concerns raised since television's infancy, literally thousands of studies (see Comstock and Strasburger, 1993; Hughes and Hasbrouck, 1996; Wilson et al., 1997, 1998) have evaluated effects and influences of media violence. Researchers generally conclude that violent content may be a "significant factor," contributing to aggressive behaviors and serving as a desensitizer to future violence (Comstock & Strasburger, 1993, p. 495). Hughes and Hasbrouck (1996) take a more conservative approach, stating, "Although debate exists regarding the magnitude of the effect of television violence viewing on children's level of aggression, there is little disagreement that such an effect is real" (p. 147). Strasburger (1995, 1997), however, proclaims media influences between 15 and 20 percent of societal violence. As a result, efforts have been made through the years to mitigate television's potential negative effects. Two primary pathways have been taken - government regulation and grassroots efforts. Government regulation. The television industry has faced some type of regulation since its inception, beginning with the Communications Act of 1934. However, early regulation had few teeth. "Although providing for governmental overview and supervision of broadcasts, this legislation clearly banned censorship of content," (Hughes and Hasbrouck, 1996, p. 136), a precedent that essentially has lasted throughout the 20th century. Efforts put in place in the 1970s were essentially wiped out during Reagan's deregulation era of the 1980s, however. Eventually, public outcry led Congress to reconsider content regulations. The Television Program Improvement Act was passed in 1990, placing pressure on the television industry to assess its programming and reduce violent content. Senate and House hearings followed to monitor the progress and compliance. The 1995 Children's Media Protection Act was passed in 1995 and served to beef up the standards set five years earlier. FCC requirements called for three hours a week of educational children's programming ("Efforts Continue," 1996; Hughes and Hasbrouck, 1996; Jessell, 1996). The threat of regulation has motivated the television industry to monitor itself. Self-regulation attempts surface to counter public pressure and to avoid government restrictions. Through the years these have included family viewing hour, viewer discretion warnings before and during programs, the V-chip electronic screening device and ratings systems. In 1997, a much-maligned television ratings system was voluntarily implemented to gauge violence levels by age groups. Cantor, Harrison and Nathanson (1998), found, however, that ratings and advisories may actually increase a child's interest in inappropriate programs. Because of the time-consuming nature of and the limited successes in creating regulations that effectively control content, advocates have sought other avenues to affect change. The primary method is through the use of grassroots strategies, which are designed to influence the attitudes and behvaviors of parent and children viewers instead of government regulators. Changes in media use patterns may have a more lasting effect on media content, strictly based on economics. If the demand for violent programs shrinks, the rationale for producing them may be reduced as well. The grassroots route. Grassroots efforts used to be at the core of American political activity, but waned through the years, replaced by 'wholesale,' generic strategies of national parties and candidates. In recent years, however, there has been a resurgence in the use of grassroots approaches that have been highly effective. The greatest value of the grassroots approach is its emphasis on motivation and empowerment on the local level to overcome a pattern of apathy. "[V]oters have become more removed from and alienated by established parties and processes" (Young, Swirsky and Myerson, 1995, p. 34). One group that has been particularly effective in using grassroots efforts is the Christian Coalition movement, which continually keeps its agenda in the public eye. "They engage voters not just every two or four years when there is a statewide or national election, but daily when there is a controversy involving local issues" (Young, Swirsky and Myerson, 1995, p. 34). Likewise, grassroots approaches have been used to address concerns about effects of media violence. Action for Children's Television (ACT), for example, was formed in 1968 as a grassroots advocacy organization. ACT leader Peggy Charren called for regulatory changes as well as parent and child education about media and its effects, to affect change. (Charren, Gelber and Arnold, 1994). "All we can do is provide enough choices and educate the public to where [the choices] are and educate children as to how they might enjoy them," Charren told Jessell (1996, p. 20). Her educational campaign included writing columns and speaking to the media about ways to advocate for change (See, for example, Charren, 1994; Szulc and Tchaicha, 1995). Grassroots endeavors have taken a variety of approaches. In addition to efforts to affect regulation, organizations have sought change via preventive and inoculation strategies. Prevention and inoculation. Grassroots leaders have taken their messages to communities, schools and parents in an effort to enlighten the public on negative effects that media violence may have on children. The strategy has been two-fold: Prevention techniques designed to help reduce the incidences of violence, and inoculation efforts to minimize the effects that viewing violence may have on children. According to Comstock and Strasburger (1993), "the primary goals must be education, training and guidance" (p. 505). Some groups have been effective in "creating public awareness of issues related to the role of television on children," (Hughes and Hasbrouck, 1996, p. 145) through media literacy, program monitoring and research. These groups include ACT, Center for Media Literacy, Center for Media Education, Mediascope, National Telemedia Council, National Alliance for Nonviolent Programming, National Parent Teacher Association and Media Action Research Group, as well as smaller grassroots organizations on state and local levels. Huston, Watkins and Kunkel (1989) also identified options grassroots groups can take for motivating regulation, including funding research, holding legislative hearings and distributing reports to citizenry. In addition to community action, mediation can occur in the home and in schools to educate children about how the media works and what effects it can have. Strasburger (1997) reinforces the need for this education, stating, "Many children cannot discriminate between what they see on television and what is real" (p. 353). Murray (1995) notes that parents' mediation of their children's viewing habits has been shown to reduce negative effects. Manley-Casimir (1987) calls for a foundation of media education to prepare children: The challenge is nothing less than engaging children and youth in a process of radical criticism, a process that requires as a precondition a comprehensive program of media education, a process to cause students to understand the assumptions and world views purveyed by television, a process to lead each individual to full personal agency and to effective collective action. (p. 245) A variety of inoculation and mediation efforts can be employed. For example, parents can explain that violence shown in fictional dramas is faked. They should have children discuss options other than violence to solve a problem, as well as the consequences of violence (often excluded in television programs) for both the victim and perpetrator. (Heath, Bresolin and Rinaldi, 1989; Hughes and Hasbrouck, 1996; Huesmann et al., 1996). Wilson and colleagues (1997) recommend that parents understand the potential hazards of violent viewing on children, consider the age and development of their children and the context of the violence. Most importantly, they recommend viewing television with children. The only way to ensure that a child appreciates the contextual aspects of violence is to teach a child while viewing. Parents can help a child to understand that violence in the real world may result in more serious injury and may have more long- term repercussions than that is shown on television. Parents also can help children to recognize that non-violent strategies exist for solving problems in society. (p. 159) Involving school teachers can enhance the inoculation process as well, particularly through media literacy efforts (Heath et al., 1989). Likewise, physicians have been called upon to guide and advise parents about media effects (Strasburger, 1995). Grassroots strategies persist on many levels. A common element used in many grassroots movements is the communication campaign, designed to alter or reinforce attitudes and behaviors. Communication campaigns. Whether trying to influence a mass audience or small groups, grassroots organizations have long advocated the use of communication campaigns to "inform, persuade, or motivate behavior changes" (Rice and Atkin, 1989, p.7). According to Rogers and colleagues (1979), a communication campaign is defined as: [A] preplanned set of communication activities designed to reach and motivate people using a particular type of message. Campaigns are conducted for a short period (usually from one week to three months) with specific attitudinal and behavioral objectives. [They] almost always use a multi- media approach. (p. 60) Most campaigns are linear in nature. According to Rogers and Storey (1987), "information flows primarily in one direction from people who originate a message to those who receive it" (p. 830). Aspects for consideration in this linear model include audience, message, source, channel, and results. Audience: Campaign developers should have a keen understanding of who their audiences are and how best to reach them. Atkin and Freimuth (1989) explain that, "[S]ensitivity to the background attributes, abilities and predispositions of individuals enhances the effectiveness of campaign stimuli" (p. 133). Characteristics of the audience that may help in message and channel definition can include age, education, intelligence, gender, ethnicity, personality, lifestyle and psychographic variables (See, for example, Eagle, 1981; McGuire, 1985; and Wells, 1975). Building an audience profile can help define what is important to the target group(s) and what communication channel(s) can be most effective (Swinehart, 1997). Each member of the audience must see the personal validity of the issue and its consequence for maximum effect (Dervin, 1989; Rice and Atkin, 1989). Message: Audiences tend to respond to messages that are relevant to their situations and adequately reflect their concept of reality. Dervin (1989) notes, [C]ampaign messages will be attended to only if the dangers and/or benefits associated with those actions have taken on some kind of personal reality or usefulness for that individual. . . . [A] connection between the individual and the campaign will be made only if the campaign messages are around to be attended to or have in some way become part of the individual's stored understandings of the world. (p. 68) The message's relevance is both individualistic and societal, according to Paisley (1989). "The success of a campaign . . . depends upon public perception that the campaign's issue is an important one, as reflected by its position on the public agenda of issues, and that the group supporting or opposing the issue has an entitlement to advocate that view" (p. 19). At the heart of the communication campaign is the assumption that "information has truth value, that it is objective, and that when one acts on information the resulting actions must lead to better ends" (Dervin, 1989, p. 69). Atkin and Freimuth (1989) propose that message receivers can move through five stages in the process of accepting and processing a campaign communication. These are (1) exposure to the message, (2) information processing, (3) cognitive learning (e.g., knowledge and skills), (4) yielding, in which an attitude and/or behavior is deemed acceptable, and (5) utilization, in which the behavior changes are assimilated and practiced. Communication campaign message goals can vary based on the ultimate objective of an organization. Swinehart (1997) notes that "Campaign functions differ greatly - e.g., giving people new information, reminding them of something they already know, persuading them to act, providing skills training, increasing public concern about a particular problem, and promoting new laws" (p. 352). Information-based campaigns tend to focus on knowledge and awareness, whereas action-based campaigns seek to create or change attitudes or "mobilize people toward a behavioral change" (Rogers and Storey, 1987, p. 822). Ultimately, the ability to modify behavior can be related to the issue itself. Specifically, this can include, according to DeJong and Winsten (1998), "its [the issue's] complexity; the level of public concern about it; at what stage in the behavior change process the target audience can be found; . . . and the personal, interpersonal, social, institutional, and societal barriers to change" (p. 6; see also Wallack, 1990). A key element of message construction is the use of persuasion. According to Miller (1980), persuasion "refers to situations where attempts are made to modify behavior by symbolic transactions (messages) that are sometimes, but not always, linked with coercive forces (indirectly coercive) and that appeal to the reason and emotions of the intended persuadee(s)" (p. 15). A number of factors can affect message success. These can include the style in which the message is delivered, type of appeals used, perceived image of the sponsoring organization, what is included or excluded from the content, as well as length and how often the message is repeated (McGuire, 1989). Channel: Messages must be accessible to the audience. Although this may appear to be very elementary, it can be overlooked in an effort to gain widespread exposure. According to McGuire (1989), "Too often public persuaders choose the channel solely on the basis of the number of people it reaches . . . without consideration of differences in perceived credibility, likability and comprehensibility" of both the verbal and nonverbal cues (p. 47). However, Rogers and Storey (1987) argue that broad exposure can be crucial. "Although exposure to campaign messages of a relatively high proportion of the audience certainly does not guarantee a campaign's success, a campaign will usually fail without it" (p. 836). Although mass media are considered one of the primary means of disseminating messages (Atkin, 1981), credence is also given to interpersonal communication (Rice and Atkin, 1989). Ultimately, selection should be based on the organization's objectives. According to Rogers and Storey (1987), "While mass media may be effective in disseminating information, interpersonal channels are more influential in motivating people to act on that information" (p. 837). Source: The perceived credibility of the source also plays an important role in the communication campaign (McGuire, 1989; Slater and Rouner, 1996). Rogers and Storey (1987) define source credibility as, "the degree to which a source or a channel of communication is considered knowledgeable or trustworthy" (p. 837). Traditionally, peers are considered the most trustworthy sources. Professional experts also possess credence as possessing knowledge. Miller (1987) argues, "That certain perceived characteristics of sources exert a market impact on the effectiveness of persuasive messages is one of the most well-documented and widely accepted generalizations of persuasion research" (p. 464). Hovland and Weiss (1951) found that the acceptability of content was directly related to how credible the source was perceived to be. Results: The ultimate success - or failure - of communication campaigns can be affected by numerous factors. According to Swinehart (1997), effectiveness can be affected at various points of a campaign: Many people will not even be exposed to it; many who are exposed will pay no attention; some of those who pay attention will not understand the message, or not believe it, or not feel that it applies to them; some of those who understand and accept it will not be motivated to act or will soon forget the message; some who intend to act will not have the opportunity to do so. (p. 352) Rogers and Storey (1987) note that unrealistic objectives, incorrect targeting of an audience or inappropriate media channels can adversely affect a campaign. McGuire (1989) cautions, "[O]ne should guard against exaggerated expectations regarding the likely size of one's persuasive impact" (p. 49). Swinehart (1997), however, notes that, although an ultimate goal may be missed, incremental successes - such as increased public awareness and improved relationships with key audiences - may help justify a communication campaign. Many authors (e.g., McGuire, 1989; Rogers and Storey, 1987; Swinehart, 1997; Witte, 1997) stress the value of research and evaluation as keys to producing successful communication campaigns. Rice and Atkin (1989) explain that research includes "assessing needs, identifying relevant audiences, identifying program failures, and evaluating messages and effects continuously" (p. 8). Social scientists can contribute greatly to the research process, based on their understanding of what can influence or change behaviors (DeJong and Winsten, 1998). Further, Alcalay and Taplin (1989) argue that not enough campaigns follow through with evaluations, despite the value of "find[ing] out which of the communication strategies worked." Swinehart (1997) notes that without assessing a campaign's effects, "no conclusions can be drawn concerning their impact" (p. 351). Strategic planning can also play an important role in a campaign's success or failure. The plan should include identifying message strategies, audiences, social factors, and an appropriate mix of communication channels (Rice and Atkin, 1989). Likewise, the preferred behavioral outcome should be defined, as well as incremental stages leading to the change (Swinehart, 1997). Atkin and Freimuth (1989) argue, "As a means of attaining the behavioral objectives, campaign messages must first have an impact on preliminary or intermediate target variables along the response chain, ranging from exposure and processing to learning and yielding to actual utilization" (p. 137). Swinehart (1997) also notes the importance of defining potential barriers as part of the planning process, including, "psychological and situational factors that inhibit the taking of recommended actions, such as cost, fear, lack of social support, inability to visualize benefits, negative side effects, and lack of facilities" (p. 368). Hughes and Hasbrouck (1996) note specifically that there is inadequate evaluation of grassroots efforts. This research paper begins the process of filling that void by assessing the "Pulling the Plug on Media Violence" campaign conducted in North Carolina schools. The research will help establish a foundation for long-term evaluations to enable tracking of progress of one specific public communication campaign over time. METHODOLOGY In order to assess the effectiveness of the grassroots, statewide campaign, "Pull the Plug on TV and Video Game Violence Week," some questions related to the awareness about the campaign and attitude toward media violence were incorporated into a Fall 1997 university-sponsored telephone survey.[1] The poll is conducted twice annually by a public southeastern university to capture the public's opinion on various issues. Undergraduate and graduate students at the university receive two hours of preliminary training in telephone survey techniques prior to working as interviewers. The Computer Assisted Telephone Instrument (CATI) was used to record responses within a database for analysis. The interview sample was drawn from across the state of North Carolina with a random digit dialing technique. A total of 1,374 residences were reached and 771 residential respondents from across the state completed the survey, for a completion rate of 54 percent. The sampling error rate was calculated at 3.5 percent, and the confidence level was 95 percent. In the following analyses, we utilized the results generated from the survey to examine what demographic factors might lead to awareness of the campaign and might influence the level of concern toward violence portrayed on television. As suggested in most statistical guides, we first looked at the univariate output to detect whether the data represent the population. Secondly, correlation analysis was implemented to see the initial relationship between demographic factors and the two key variables - awareness of the campaign and concern about media violence. Independent variables that were found significantly related to dependent variables, based on the correlation matrix, were selected for the next statistical testing, multiple regression. Due to the exploratory nature of this testing, a "step-wise" method was used to sift through and sort out the predicting variables. All of the statistical procedures were conducted with SPSS for Windows, a statistical software for the personal computer. Hypotheses: The following hypotheses have been posed for this study - H1a. Certain demographic attributes of survey respondents -- gender, education level, age, income level and whether the respondent is a parent -- will influence awareness of the "Pull the Plug on Media Violence" campaign. H1b. Certain demographic attributes of survey respondents -- gender, education level, age, income level and whether the respondent is a parent -- will influence general concern about media violence. H2. Respondents who are most aware of the campaign will be more concerned about media violence. FINDINGS Analysis of the distribution of gender, race and age confirmed that the poll sample generally reflects the structure of the North Carolina population. Regarding gender, however, there were slightly more female subjects (57.5 percent) than males in the sample. Among the people who were interviewed in this statewide survey, 19.3 percent were minorities. People of all ages appeared evenly distributed. The largest age group represented was 25-44 year olds, constituting 41.1 percent of the sample, followed by 45-64 year old group, representing 31.4 percent. According to the statistical output, about half of the people interviewed had at least a high school diploma, and about 30 percent of the respondents had some college or graduate/ professional education. Because the "Pull the Plug" flyers were distributed primarily to elementary school students, knowing which respondents had children attending elementary school was important information. The statistics indicate that 21.4 percent of those interviewed have children in their households who are currently enrolled in elementary schools. Nearly 30 percent of the respondents reported that they had heard of the "Pull the Plug" campaign. It seems that this grassroots endeavor may have achieved a certain level of success by effectively propagating the campaign's slogan. In order to detect the effectiveness of the campaign, it is important to identify who was reached and what kind of demographic characteristics they have. Based on the results of a correlation test, it was found that education level, gender, and whether the respondent had children attending elementary school were crucial to awareness of the campaign. This result was further confirmed by multiple regression (See Table 1). Education obviously plays an indispensable role in obtaining the message of this campaign. Various literature (e.g., Gaziano, 1997) indicate that education filters the processes of accessing, under- standing and accumulating information. The results yielded from this study support an education-filter hypothesis. As shown in Table 1, respondents' having children attending elementary school is decisive ________________________________________________________________________________ ___ Table 1: Prediction Model of Campaign Awareness b Beta t sig Education 0.022 0.145 4.086 <0.001 Gender -0.114 -0.124 -3.477 0.001 Elementary Children 0.128 0.115 3.223 0.001 Constant 0.014 df = 3 F = 13.021 p < 0.001 R2 = 0.049 Adjusted R2 = 0.045 ________________________________________________________________________________ ____ to awareness of the campaign. Two possible explanations exist. First, the campaign may have successfully elevated the awareness of the campaign among parents. Dervin (1989), for example, notes the value going through the schools because children not only receive the message, but take the message home to their parents. On the other hand, people who have children in elementary school might be more likely to remember the campaign from its other tactical sources, such as outdoor billboards, publicized press conferences and public service announcements spanning from 1995 through 1997. Therefore, the net contribution of the 1997 campaign efforts toward escalating parental awareness is not entirely clear on its own; however, a cumulative effect could be possible. Swinehart (1997) explains the value of campaigns that are repeated year to year, reinforcing the message. "It is unrealistic . . . to expect very brief or limited campaigns to markedly increase public awareness of a particular problem or exert a sustained influence" (p. 367). Additional findings show that gender determines who gets the information - females are far more likely than males to learn of the campaign and obtain the message. McGuire (1985, 1989) cites gender as one audience characteristic that should be considered when designing communication campaigns. Perhaps mothers are still the primary child care giver in the respondent families and more apt to be responsive and/or responsible for the actions that the campaign addresses - that is, reviewing or altering family use of television. Per Paisley (1989), "The more that values and perceptions of self-interest are shared in a population, the more effective an education campaign can be" (p. 17). Portions of Hypothesis 1a were supported for awareness of the "Pull the Plug" campaign -- specifically, gender, education level and whether the respondent is a parent. Income level and age of respondent did not reveal significance in this study. As communication effects literature suggests, there exists a vital distinction between awareness of a given issue and attitude shift. In this case we were particularly interested in investigating whether this campaign generated any impact on people's attitudes toward violence portrayed on television. Anticipated effects were not generated; however, and Hypothesis 2 -- that respondents who are aware of the campaign will be more concerned about media violence -- was not supported. People's awareness of the campaign did not necessarily elevate their level of concern about TV violence. According to the output of Pearson's correlation test, the association of campaign awareness with the concern toward TV violence is not statistically significant. The next inquiry, then, was to identify what factors might influence people's level of concern toward TV violence. Five factors were found to correlate with concern about TV violence. First, as age increases, respondents were more concerned about ample acts of violence that fill TV programming. Second, the more respondents thought that their vote makes a difference politically, the more likely they were to be concerned about the volume of violence portrayed on the TV screen. It is interesting to discover that people's sense of locus of control had something to do with their concern about TV programming. Third, as found in examining campaign awareness, gender is a significant factor in concern about TV violence. Women were significantly more likely than men to be concerned about the issue. Fourth, it is not surprising to note that parenthood played a role in molding respondent opinion about TV violence. This may be explained because parents, concerned with their children's welfare and psychological development, cannot help paying attention to TV content that their children may watch for hours each day. The factor most related to TV violence concern, however, is the level of respondents' religiosity. That is, the more religious a person is, the more concerned he/she is about TV violence. The value system that most religions advocate is apparently at odds with the messages that violence programs convey. This is an area not greatly explored in research and deserves future attention. From Table 2, it is apparent that religiosity is the leading predictor of concern about TV violence, followed by gender and parental factors. Note that the amount of variance explained by this model is rather impressive (R-squared is 0.142). ________________________________________________________________________________ ____ Table 2: Prediction Model of Concern About TV Violence b Beta t sig Religiosity 0.108 0.234 4.570 <0.001 Gender -0.345 -0.185 -3.684 <0.001 Parent 0.320 0.145 2.852 0.005 Constant 0.014 df = 3 F = 19.322 p < 0.001 R2 = 0.142 Adjusted R2 = 0.135 ________________________________________________________________________________ ____ Portions of Hypothesis 1b were supported by this study; specifically, age, gender and parenthood. Education and income levels did not appear significant. Two other characteristics not anticipated also emerged -- locus of control and, most importantly, religiosity. Even though it is not clear whether this model has included all of the important predictors, we have a good reason to believe that future campaign efforts should broaden concentration on these three characteristics - religiosity, gender and respondent's role as parent. Of particular importance is addressing the apparent role that religion plays in escalating people's level of concern toward TV violence. Perhaps consideration should be given to including churches as an additional message channel in the future. Furthermore, future waves of the campaign should aim at increasing the public's level of concern about TV violence, and then advocating a change of TV viewing behavior, so the campaign's fundamental goal may be achieved. The materials developed by the North Carolina Coalition for Pulling the Plug on Media Violence is activity-related and hence may, over time, be more effective in promoting behavior changes. DISCUSSION The findings of this evaluation study indicate that the grassroots approach by the North Carolina Coalition for Pulling the Plug on Media Violence of advocating for the elimination of violent media use has received some levels of success. A considerable percentage of people responding to this survey reported that they have heard of the campaign. With limited budget and human resources, the group's volunteer endeavor is impressive enough for communication researchers to ponder a possible direction shift to coping with the media violence issue. This study also found that awareness of the problems about media violence does not necessarily lead to attitude change. In addition, certain demographic attributes -- gender, parenthood, education level and religiosity -- are crucial in determining whether the advocated message is received and the level of concern people have toward the problem. In light of these findings, future campaign efforts might need to target the people with certain demographic attributes and aim to alter their attitudes toward the problem with thoughtfully tailored information. Since gender was a contributing factor, campaign developers might consider using a tone that appeals to women, for example. Because religiosity also appears to influence awareness and concern, it may also be of value to target religious groups and organizations. The current campaign design already taps into parents through the state's school systems, which should be continuously maintained. Future efforts also need to focus on attitude shift toward the issue of media violence and change in people's viewing behavior - after all, extensive penetration of a campaign slogan is not equal to genuine success. In order to change people's views and behaviors toward media violence, opportunities to advance personal persuasion might be added to the campaign project. For example, special talks, guest presentations and theme workshops about media violence could be arranged and incorporated into various activities of existing organizations. The current close nexus between the local grassroots group and the state's education system should be maintained to continue reaching parents who are most involved in monitoring and changing children's media use behavior. If people's television viewing behavior and program preference can eventually be shifted by those grassroots efforts, then the impact of violence portrayed on the silver screen will be expected to diminish. This large-scale behavior change of media use may ultimately influence the media industries and force them to transform their current programming strategies. Since commercial media firms need to reach the audience in order to lure advertisers' endorsements, loss of audience share could result in modified programming to target new tastes or preferences. 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