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MEDIA USAGE BY STATE LEGISLATORS: CONSPICUOUS REJECTERS OR UNABASHED LAGGARDS? Charles M. Mayo Assistant Professor Manship School of Mass Communication Louisiana State University Baton Rouge, LA 70803-7202 tel.-- 504-388-3488 fax -- 504-388-2125 David D. Perlmutter Assistant Professor Manship School of Mass Communication Louisiana State University Baton Rouge, LA 70803-7202 tel.-- 504-388-2053 fax -- 504-388-2125 e-mail -- [log in to unmask] [Submitted to the Mass Communication & Society, AEJMC, 1996 Conference] MEDIA USAGE BY STATE LEGISLATORS: CONSPICUOUS REJECTERS OR UNABASHED LAGGARDS? abstract This case study investigates how various information sources are used by state legislators to meet certain information needs. Five information sources and nine information needs are investigated. Members of the Lousiana State House of Representatives and Senate composed the sample. Three research questions were posed: 1) What roles do information sources used by legislators play in helping them make voting decisions and how important are they for particular information needs; 2) what is the role of information technology in helping legislators gather information about issues; and 3) do characteristics such as age, tenure and education influence the frequency that these sources are used? Results indicate a preference for interpersonal communication channels, specifically statehouse insiders. New media--computer on-line service such as Internet--are not an important tool adopted by this group. Age, tenure and education have little influence on how information sources are utilized. [Submitted to the Mass Communication & Society, AEJMC, 1996 Conference] Media Usage by State Legislators..................................................................... ........................ MEDIA USAGE BY STATE LEGISLATORS: CONSPICUOUS REJECTERS OR UNABASHED LAGGARDS? Media Usage by State Legislators..................................................................... ........................ The state legislator was young, an alum of the Mass Communication Program, and had a reputation as a reformer out to change the set-in-stone ways of his older colleagues in the legislature. He had agreed to speak before a senior level class that day on politics and the media. Noticing the computer behind the desk in the professor's office, he commented wistfully, "You know, I'm going to have to learn how to operate one of those things one day." The information revolution has greatly expanded the amount of information available to elected officials, provided they know how to obtain it, or have it obtained for them. The generation of Americans raised on television and first exposed to computers is now reaching positions of power. Therefore, it is important to gauge how this type of information is being utilized by the power elite. Media professionals--public relations practitioners, news reporters, database content providers and library professionals--need to know what channels of information are preferred by elected officials. The public has a right to know and understand by what means and with what content their elected officials draw information to make decisions. Journalists should know the sources, including themselves, of political decision-making so that they may cover not just the outcomes, but the origins of and steps toward decision-making. This will help shed light on journalistic responsibility in policy decisions. And most obviously, political leaders will be made aware of the problems and prospects of their own and their colleagues' approaches to information gathering and decision-making. Finally, elected officials are, afterall, the overlords of communication policy. The attitudes toward and experiential familiarity with old and new media constitute important information for understanding how that policy is made. This is especially true in light of the great challenge that new media pose to public policy.[1] This a case study in the use of media channels by political leaders. It investigates the use of information sources in voting decisions among Louisiana legislators by posing three research questions: 1. What role do the various sources available to legislators play in helping them make voting decisions in their respective chambers? Does the importance of these information sources vary with different information needs? 2. How does new information technology fit into the information sources state legislators utilize in making voting decisions? 3. Do characteristics such as age, tenure, and occupation influence the use of these information sources? The survey is part of a three-part research project. This first stage attempts to identify patterns of media usage among state legislators. Future steps include personal interviews with legislators and their staff and a follow-up study some time in the future. It is hoped, once the instrument has been refined, that the same procedure will be applied to national political leaders. The theoretical basis for the research draws from several areas of research and exploration involving changes in the use of media by social groups. Philosophers of science have distinguished between two types of scientific revolutions. The first, a conceptual revolution, Media Usage by State Legislators..................................................................... ........................ occurs when a new paradigm for explaining the world arises, such as Einstein's Theory of Relativity, and researchers attempt to find data to confirm or deny it.[2] The second type is a "tool- driven" revolution, such as Crick and Watson's discovery of the structure of DNA or Galileo's construction of the telescope, where a finding or invention prompts researchers to explore theoretical explanations for it.[3] The concept-driven revolutions get more attention, but the tool- driven revolutions are more numerous.[4] Both types of revolutions, however, have one characteristic in common: the use of the new tool or adoption of the new idea undergoes a process of "diffusion," that is what Everett Rogers calls "the process by which an innovation is communicated through certain channels over time among members of a social system."[5] The receptivity of a social system to the new idea or new tool seems to be a key interpolator of the success or failure of diffusion. Media Usage by State Legislators..................................................................... ........................ Indeed, in many cases an social system rejects an idea or tool that in another setting is embraced and seized upon. It is, then, questionable that "communication itself can generate development regardless of socio-economic and political condition."[6] Even the most sensible innovations diffuse at what Rogers sardonically labels a "surprisingly slow rate."[7] Understanding why human social systems are often so conservative arises when we take into account research in social cognition and neurobiology. The human mind, a weight of evidence suggests, typically selectively attends, recalls or reintegrates new information into existing categories or patterns of thought.[8] It is argued, for example, that much of the way we deal with life in the world mimics the response patterns of our prehistoric ancestors: we live in the electronic age, but we still think like the ice age.[9] Social structures, however, obviously do change more rapidly than ways of thinking. For some years, many researchers and social commentators have claimed we are becoming a post-industrial "information society".[10] At the same time, not all members of a social or social system enter new paradigms at the same rate, if at all. Rogers identifies several roles individuals may play in the diffusion process.[11] These range from the early adopter who is one of the first to make use of the innovation and to mentally adapt to its consequences. At the other end of the spectrum are die-hard rejecters, who are not persuaded to adopt an innovation.[12] In between are laggards or late-adopters of various colors, who adopt later, or lag behind the adoption curve. But diffusion is not purely an idiosyncratic personal choice: it is social change.[13] In any organization the "use of information is embedded in social norms that make it highly symbolic".[14] The characteristics of the social groups and the social system are critical in the success or failure of the innovation. The failure to adopt is often indicative of "its compatibility [or non-compatibility] with the values, beliefs, and past experiences of the social system".[15] Key players in the diffusion process are the opinion leaders. One of the major refinements of the models of how communication operates within society were the ideas of opinion leadership and the two-step flow originated by Lazersfeld and Katz and others.[16] In almost all major issues domains, the "mass public" is often distinguished from the "attentive public" and "opinion leaders".[17] In every community, there are certain individuals, who either through legally held rank of power or purely through respect and prestige highly influence the opinions of that community.[18] The opinion leader "can induce compliance through what he says; he can exert his influence in a flexible fashion and also provide gratifications that go with compliance."[19] Opinion leaders, in terms of media usage, may not be the same group as elite political leaders. In the middle ages, the nobility were often as illiterate as the lowest peasant.[20] More recently, it was noted that President Clinton was the first occupant of the White House to use a computer. It is of great interest, therefore, for communications researchers to examine how, in what ways, with what effects and why political leaders react to the presence of media technology, especially new media, such as computers, the Internet (including the World Wide Web and e-mail) which are bringing sweeping changes to so many aspects of other organizations in society. Do these people lead public opinion but reject it for themselves? Such a question is important in light of the growing symbiosis between politics and new media. The information revolution, and notably one of its many offsprings, teledemocracy, is in high gear in most parts of the United States. Homepages, chatrooms, electronic town meetings and other forms of direct linkage between the electorate and those elected are sprouting up a various levels of government, whether it be rural constituents accessing listings of local government services, or the White House inviting comments from citizens via e-mail. And with over 20 million Americans using on-line services and more joining each day, the traditional channels of communication between citizens and the political elite, channels that news media claimed as their primary domain, [21] are giving way to less traditional forms that provide unfiltered access to policy-makers. Traditional communication research theories and questions need not be discarded. Much has been said about the roll of the media in the relationship between those governed and those governing. News media are very dependent on the government for basic information and expert sources.[22] This dependency at times leads to manipulation on the part of government officials.[23] Agenda-setting research suggest that the news media do not radically change public attitudes, but they do influence the agenda of public attention and that elite opinion-makers, most in government, set the press's agenda.[24] At the same time, the relationship between government and media is hardly uniform and wholly linear and top down. Political leaders, like other citizens, watch television and read newspapers, and they are aware that their constituents do as well. For this reason, they may react to news as much as make it. Many leaders, even central figures like presidents, can depend on news media to provide information especially about rapidly occurring news events.[25] The flip side of this relationship suggest that the power elite depend on the news media to serve as information diffusers and as aids in political socialization. Many journalists, for example, claim to be active participants in policy-making.[26] It is a case where perception influences reality, which in turn reinforces perception[27], or as Winston Churchill commented on the press in World War I, "The politicians lied to the newspapers, who printed the lies, and the politicians seeing the words in ink began to assume they were true after all." The issue is, thus, a large one and the information needs and uses of politicians can be analyzed in many ways. State legislators, in turn, compose a narrow, but very targetable social system and thus constitute a good, albeit limited population for this case study. They are a small, ellite, powerful group who literally have the will and ability to shape the lives of ther citizens. Moreover, previous research has shown that state legislators use many sources of information as they make decisions on complex issues that come before them for a vote.[28] The news media, interestingly, is viewed as a fairly unimportant source due to its nonpurposive nature.[29] Previous studies have suggested that legislators tend to prefer highly specialized information such as that provided by lobbyists and expert colleagues.[30] News media do play a role in providing lawmakers information concerning what leaders are involved in what issues and what they are thinking,[31] in gauging public opinion about issues that are coming to a vote,[32] and in monitoring the effectiveness of communication to their constituents.[33] And newspapers are the mass media source used most often by legislators regardless of length of time served in the legislative body.[34] Statehouse colleagues, however, consistently rank first or second as sources of information.[35] Thus, the press might perform a substantial linking function in the political arena, but not a unique or primary role. In conclusion, it seems we have much to learn about how political leaders, such as state legislators, use information. In this "information age," where media play an important role not only in providing information to citizens and political leaders alike, but also in selecting and framing that mediated reality, it is important to examine which sources of information political leaders draw upon as the basis of their decisions. Diffusion research suggests that new uses of media or the introduction of new media may be accepted or rejected largely in relation to the nature of the social system into which it is introduced. This study examines and compares the places various forms of established mass media (newspapers and television news), interpersonal forms of communication (colleagues and interest group representatives), and new media (computers and the Internet), exist in the lives of state legislators. Our goal is to gauge the patterns of usage by media, their intensity, and their relation to information-dependent tasks performed by the political leaders. Method Questionnaires were mailed to the home addresses of all 138 legislators in the Louisiana State Senate and House of Representatives. Surveys were mailed October 1, 1995. Eighty-four (61 percent) were returned. According to Babbie such a return constitutes an "adequate" to "good" sample.[36] The questionnaire addressed nine information needs: 1. To help find out what the most important issues are that face our state. 2. To help educate myself about the issues. 3. To help find out what the public thinks about these issues. 4. To help find out how strongly the public feels about these issues. 5. To help determine what political leaders are involved with the issues. 6. To help determine how to vote on an issue. 7. To help gather information for debates with other legislators about these issues. 8. To help determine the likely outcome of the legislative vote on these issues. 9. To help reinforce a decision I have already made about an issue. Five sources of information were explored: 1. colleagues in the legislature 2. newspapers 3. television news 4. computer on-line services 5. interest group representatives Respondents indicated whether the information sources met their information need on a three-interval scale: never, sometimes, or often. Findings Colleagues, interest group representatives, and newspapers rated first, second, or third as sources of information for all nine information needs as determined by high mean scores (see Table 1). Overall, colleagues were the most valued source of information in eight of the nine information needs. Colleagues and interest group representatives were valued equally by legislators as a source of information to use in debates with other legislators. Interest group representatives were the second most-valued sources as determined by high mean scores. The mean scores for interest group representatives were second highest below colleagues in four information needs: educating legislators about the issues, helping legislators determine how to vote on an issue, helping legislators determine the likely outcome of a legislative vote, and reinforcing a decision a legislator has already made about an issue. The mean scores for newspapers were second highest below colleagues in four other information needs: helping legislators find out what the most important issues are facing the state, helping legislators determine what the public thinks about the issues, helping legislators determine how strongly the public feels about the issues, and helping them determine what political leaders are involved in the issues. The mean scores for television news and computer on-line services rated fourth and fifth respectively on all nine issues. Difference scores were computed for each respondent for each pairing and a mean difference score computed for that pairing. Then t-tests were conducted on each possible paired Table 1 Mean Scores by Information Need and Information Source Esteemed Interest Colleagues Newspapers TV News Computers Groups Most important issues 2.58 2.26 2.12 1.14 2.13 1 2 4 5 3 Educate myself 2.69 2.37 2.11 1.26 2.46 1 3 4 5 2 What public thinks 2.39 2.26 2.05 1.14 2.17 1 2 4 5 3 How public feels 2.39 2.20 2.07 1.15 2.13 1 2 4 5 3 What leaders involved 2.37 2.17 2.04 1.09 2.08 1 2 4 5 3 How to vote 2.12 1.65 1.54 1.09 2.01 1 3 4 5 2 Information for debate 2.28 2.05 1.86 1.23 2.28 1.5 3 4 5 1.5 Outcome of vote 2.44 1.69 1.65 1.09 2.03 1 3 4 5 2 Reinforce decision 2.11 1.75 1.62 1.09 1.95 1 3 4 5 2 N = 84 Means are based on a three-point scale: never, sometimes and often. Top number is mean and bottom number is the ranking within that information need. comparison in each information need category for each of the five sources of information to establish significant differences among these means (see Table 2). This analysis revealed which information sources are viewed similarly by legislators for various information needs. No significant differences existed among newspapers, television news and interest group representatives in five of the nine information needs: helping legislators find out what the most important issues are, educating legislators about the issues, telling legislators what the public thinks about the issues, telling legislators how strongly the public feels about the issues, and telling legislators what political leaders are involved in the issues. In other words, legislators responding in this survey viewed newspapers, television news and interest group representatives as about equal in value in meeting their information needs in these five categories. Viewed another way, only colleagues and computer on-line services were regarded as significantly different (p < .05) from other sources. Colleagues are perceived as highly valued sources and computer on-line services as little-valued sources. It is interesting to note no significant differences existed in how legislators view their colleagues and interest group representatives for two information needs: helping them determine how to vote and helping them gather information for debates with other legislators. Respondents were also asked about their use of computers in their daily life. Nine statements concerning various computer tasks were also provided: 1. Computers as a source of entertainment. 2. Reliance of the expertise of others for computer needs. 3. Performing word processing work on computers. 4. Using spread sheet programs on a computer to maintain their office budget. 5. Communicating with colleagues via e-mail. Table 2 T-test Comparisons Across Information Sources What Educate Thinks Feels Leader Vote Debate Outcome Reinforce** Colleagues with: Newspapers * * * * * * * * * TV News * * * * * * * * * Computers * * * * * * * * * Interest Group * * * * * NS NS * * Newspapers with: TV News * * * NS NS * * NS * Computers * * * * * * * * * Interest Groups NS NS NS NS NS * * * * TV News with Computers * * * * * * * * * Interest Groups NS NS NS NS NS * * * * Computers with: Interest Groups * * * * * * * * * * = t test scores p <.05 NS = no significant difference **What = To help find out what the most important issues are that face our state. Educate = To help educate myself about the issues. Thinks = To help find out what the public thinks about these issues. Feels = To help fin out how strongly the public feels about these issues. Leader = To help deermine what political leaders are involved with these issues. Vote = To help determine how to vote on an issue. Debate = To help gather information for debates with other legislators about these issues. Outcome = To help determine the likely outcome of the legislative vote on these issues. Reinforce = To help reinforce a decision I have already made about an issue. How to read this table: "There is no significant difference between the use of esteemed colleagues and interest group representatives when legislators are needing information concerning how to vote on an issue and when gathering information to use in debates with other legislators." "There is a significant difference between the way legislators use colleagues and computer on-line services in finding out what the most important issues are that face the state." 6. Communicating with friends and other via e-mail. 7. Communicating with constituents via e-mail. 8. Accessing the Internet and World Wide Web and other on-line services via computer at least once a week. 9. Enjoying a computer in all aspects of their life. Nearly two-thirds (64 percent) said they never use computers as a source of Table 3 Computer Use by Percentage of Respondents per Item Never Sometimes Often 1. Use computer as source of entertainment 64.3% 28.6% 7.1% 2. Rely on the expertise of others to handle computer work in my office 8.3% 25.0% 66.7% 3. Use word processing program on my personal computer 50.0% 20.2% 29.8% 4. Maintain my office budget using a spreadsheet program on my personal computer 70.2% 17.9% 11.9% 5. Communicate with colleagues via e-mail 84.5% 13.1% 2.4% 6. Communicate with friends and others via e-mail 83.3% 15.5% 1.2% 7. Communicate with constituents via e-mail 89.3% 10.7% 0.0% 8. Access the Internet and World Wide Web and other on-line services at least once a week 88.1% 10.7% 1.2% 9. Enjoy using a computer in all aspects of my life 45.2% 44.0% 10.7% N = 84 entertainment, but half said they sometimes or often use computers for word processing (see Table 3). About 70 percent said they never use a spread sheet program on a computer to maintain their office budget. Concerning e-mail, 84 percent never use e-mail to communicate with their colleagues and a similar proportion never use it to communicate with friends andothers, and 89 percent never use e-mail to communicate with their constituents. Eighty-eight percent never use the Internet or other on-line services. Not surprisingly, two-thirds said they rely on the expertise of others to handle the computer work in their office. Nearly half (45 percent) reported they never enjoy using a computer. To investigate how the use of the information sources explored in this study may be influenced by characteristics such as age, tenure, and education of legislators, age, tenure, and education information was collapsed into categories and analysis of variance was conducted. In regards to the use of colleagues, age and tenure significantly influence only one information need (See Table 4). Age differences are significant in how legislators use their colleagues to educate themselves about the issues (F-value 4.87, p < .05). Younger legislators tend to rely more heavily on their colleagues than older legislators in helping educate themselves about the issues. Legislators with longer tenure tend to rely more on their colleagues for information concerning how the public thinks about issues than do legislators with shorter tenure (F-value = 5.47, p < .05). Age and tenure also significantly influence how newspapers are used: younger legislators rely on newspapers for information to use in debates (F value = 4.22, p. < .05) and legislators with shorter tenures in their respective chambers tend to use newspapers mores than their more experienced counterparts in determining how to vote on an issue (F value 4.39, p < .05). The use Table 4 Age, Tenure and Education Influences on Use of Information Sources Age Tenure Education Colleagues Most important issues NS NS NS Educate myself 4.85* NS NS What public thinks NS 5.47* NS How public feels NS NS NS What leaders involved NS NS NS How to vote NS NS NS Information for debate NS NS NS Outcome of vote NS NS NS Reinforce decision NS NS NS Newspapers Most important issues NS NS NS Educate myself NS NS NS What public thinks NS NS NS How public feels NS NS NS What leaders involved NS NS NS How to vote NS 4.39* NS Information for debate 4.22* NS NS Outcome of vote NS NS NS Reinforce decision NS NS NS Television News Most important issues NS NS NS Educate myself NS NS NS What public thinks NS NS NS How public feels NS NS NS What leaders involved NS NS NS How to vote NS NS NS Information for debate NS NS NS Outcome of vote NS NS NS Reinforce decision NS NS NS Table 4 continued... Age, Tenure and Education Influences on Use of Information Sources Computers Most important issues NS NS NS Educate myself NS NS NS What public thinks NS NS NS How public feels 10.55** 4.52* NS What leaders involved NS NS NS How to vote NS NS NS Information for debate NS NS NS Outcome of vote NS NS NS Reinforce decision NS NS NS Interest Group Representatives Most important issues NS NS NS Educate myself NS NS 4.06* What public thinks NS NS NS How public feels NS NS NS What leaders involved NS NS NS How to vote NS NS NS Information for debate 4.26* NS NS Outcome of vote NS NS NS Reinforce decision NS NS NS * p < .05 **p < .002 of television news as an information source is not significantly influenced by any of these characteristics. Concerning interest groups, age differences are significant in how legislators use them to gather information for debate with other legislators (F value = 4.26, p < .05). Education differences are also significant in how legislators rely on information from interest group representatives to educate themselves on the issues (F value = 4.06, p. < .05). Use of computer on-line services is influenced by age (F value = 10.55, p. < .002) and tenure as younger and less experienced legislators strive to determine how the public feels about the issues. Education does not significantly influence how computer on-line services are used. Conclusion This study is the first stage of a three-part research project which investigates the adoption of new media among the power elite. This case study explores how various information sources are used by state legislators to meet certain information needs. Three research questions were posed which addressed the role and importance of information sources used by legislators, the role information technology plays in helping legislators make voting decisions, and factors such as age, tenure and education which may influence how these sources are used. Results indicate that interpersonal sources--colleagues in the legislature and interest group representatives-- are highly valued sources of information. Mass media sources generally play second fiddle to these statehouse insiders. The use of information technology by state legislators is remarkable in its absense--the great irony of the men and women who make communication policy being the least likely to be familiar with it is self-evident. Again, we note that factors such as age, tenure and education have little influence on how information sources are utilized. Of course the answer to the question posed in the title of this paper cannot be answered with any certainty. As noted previously, interviews will be conducted with legislators and their staffs to delve more deeply into this issue. Future research should explore the relationship between state legislators and their staffs. Is there a two-step flow in place where information flows from constituents, friends and others to a staff person and from that staff person to the legislator? If that is true, how well versed in information technology are staff people? How influential are they in shaping policy-decisions made by their legislator? In addition, how experienced are constituents with information technology and what channels are they likely to employ when voicing concern about an issue? What channels would they prefer if given a choice? Future research should focus on that side of the dyad--or triad--to compare and contrast information channels from that perspective. Additional research should help refine the survey instrument. The nine-items which addressed information needs requires adjusting. Also to be addressed is the dimensionality of the items. What information needs are being described and are the items unidimensional or multi-dimensional in nature? Finally, this research is restricted to members of the Lousiana State House of Representatives and Senate. Generalizing these results to all state legislatures is therefore problematic. Further investigation should expand the population to explore geographical influences. Louisiana legislators may regard face-to-face communication differently than legislators in a state such as Texas or California, where geographic area and population dispersion may diminish the reliance on interpersonal communication. Or, since constituents may be 500 miles away in some cases, perhaps colleagues and interest group representatives have more influence. In addition, the level of technological diffusion and advancement in the state itself may be a factor: how would legislators in more technology-rich states like Massachusetts or California fair? In such cases the linking function new media could provide could have profound impact on how legislators reach decisions. Future research should address this matter. [1] This point has been recently voiced in: McChesney, Robert W. 1996. The Internet and U.S. communication policy-making in historical and critical perspective. Journal of Communication, 46(1): 98-124. See also: Stoll, C. 1995. Silicon snake oil: Second thoughts on the information highway. New York: Doubleday; Talbott, S. 1995. The future does not compute: Transcending the machines in our midst. Sevastapol, CA: O'Reilly. [2] Kuhn, Thomas S. (1977). the essential tension: Selected studies in scientific tradition and change. Chicago: University of Chicago Press. [3] Dyson, Freeman. 1993. George Green and Physics. Physics World, August. [4] Dyson, op cit. [5] Rogers, E.M. 1983. The diffusion of innovations, 3rd ed. New York: Free Press. p. 5. [6] Betran, Luis R. 1976. Alien premises, objects and methods in Latin American communication research. Communication Research, 3: 107-134. [7] Rogers, op cit. [8] Fiske, Susan T. & Shelley E. Taylor. 1991. Social cognition. 2nd ed. New York: Random House. p. 665. See also: Brewere, W.F. & G.V. Nakamua. 1984. The nature and functions of schemas. In R.S. Wyer, Jr. & T. K. Srull, (Eds.), Handbook of social cognition, vol. 1. (pp. 119-160). Hillsdale, NJ: Lawrence Erlbaum; Fiske, S.T. & P.W. Linville. 1980. What does the concept schema buy us? Personality and Social Psychology Bulletin, 6:543-557; Hastie, R. 1981. Schematic principles in memory. In E. Tory Higgins, C. Peter Herman Mark P. Zanna, (Eds.). Social cognition: The Ontario Symposium, vol. 1 (pp. 39-88). Hillsdale, NJ: Lawrence Erlbaum Associates; Tayler, S.E. & Crocker. Schematic bases of social information processing. 1981. In E. Tory Higgins, C. Peter Herman, Mark P. Zanna (Eds.). Social cognition: The Ontario Symposium, vol. 1 (pp. 89-134). Hillsdale, NJ: Lawrence Erlbaum Associates. [9] Calvin, William H. 1991. The ascent of mind: Ice age climates and the evolution of intelligence. New York: Bantam. [10] Bell, Daniel. 1976. The coming of post-industrial society. New York: Basic Books; Drucker, Peter. 1969. The age of discontinuity. New York: Harper & Row; Williams, F. 1983. The communications revolution. New York: New American Library. [11] Rogers, Everett, op cit. [12] Rogers, Everett, op. cit. [13] Rogers, Everett, op. cit. [14] Feldman, M. & M. March. 1981. Information in organizations as signal and symbol. Administrative Science Quarterly, 26, p. 174. [15] Rogers, Everett, op. cit. p. 4. [16] Lazersfeld, Paul, et. al. 1944. The people's choice. New York: Columbia University Press; Katz, Elihu & Lazersfeld, Paul. 1955. Personal influence. Glencoe, Ill: Free Press. [17] Schiff, Frederick. 1994. Deconstructing "Attitude Structure" in Public Opinion Studies. Cricial Studies in Mass Communication, 11(3). [18] Lerner, Daniel. 1958. The passing of traditional society: Modernizing the Middle East. With the collaboration of Lucille W. Pevsner. Glencoe, Ill: Free Press. p. 27. [19] Lang, Kurt & Gladys Engel Lang. 1959. The mass media and voting. In Eugene Burdic & Arthur J. Brodbeck (eds.), American voting behavior, pp. 217-235. New York: The Free Press. p. 333; Katz, Elihu & Lazersfeld, Paul, op. cit. p. 185; J.T. Klapper. 1949. The effects of mass media. New York: Columbia University. [20] Clanchy, Michael. 1979. From memory to written record. London: Edward Arnold. [21] Dunn, Delmer D. 1969. Differences among public officials in their reliance on the press for information. Social Sciences Quarterly, 49: 829-839; Zukin, Cliff. 1981. Mass communication and public opinion. In Dan Nimmo & Keith Sanders (Eds.). Handbook of Political Communication. Beverly Hills, CA: Sage; Strouse, J.C. 1975. The mass media, public opinion and public policy. Columbus, OH: Charles E. Merrill. [22] Sigal, Leon V. 1973. Reporters and officials: The organization and politics on newsmaking. Lexington, MA: D.C. Heath; Soley, Lawrence. (date). The sources who explain the news. New York: Praeger); "Are you on the Nightline Guestlist?" Fairness and Accuracy in Reporting. New York. [23] Tuchman, Gaye. 1978. Making news: A study in the construction of reality. New York: Free Press; Gans, Herbert J. 1980. Deciding what's news: A study of CBS Evening News, NBC Nightly News, Newsweek, and Time. New York: Vintage Books. [24] Cohen, Bernard C. 1963. The press and foreign policy. Princeton, NJ: Princeton University Press. [25] Manheim, Jarol B. 1991. All of the people, all of the time: Strategic communication and American politics. New York: M.E. Sharpe. p. 130. [26] Chang, Tsan-kuo. 1993. The press and China policy: The illusion of Sino-American relations, 1950-1984. Norwood NJ: Ablex, p. 2; Kaiser, R.G. 1977, Nov. 17; Cronkite: Matchmaking in the Mideast. Washington Post, A20; Koppel, T. 1985. TV diplomacy in South Africa. Newsweek, p. 14; Reston, James. 1966. The press, the president, and foreign policy. Foreign Affairs 44: 553-573. [27] Nimmo, Dan & James E. Combs. 1990. Mediated political realities. 2nd Ed. New York: Longman. [28] Riffe, Daniel. 1988. Comparison of media and other sources of information for Alabama legislators. Journalism Quarterly (65): 46-53; Riffe, Daniel. 1990. Media roles and legislators' news media use. Journalism Quarterly (67): 323-329. [29] Riffe, Daniel. 1988. op. cit. Riffe refers to purposive versus non-purposive media in distinguishing between interpersonal sources and mass media sources, and cites Westley, Bruce H. & Malcolm S. Maclean, Jr. 1958. A conceptual model for communication research. Journalism Quarterly (34): 31-38. [30] Bradley, Robert S. 1980. Motivations in legislative information use. Legislative Studies Quarterly. (5): 1980; Sabatier, Paul & David Whiteman 1985. Legislative decision-making and substantive policy information: Models of information flow. Legislative Studies Quarterly. (10): 295-421. [31] Key, V.O. 1961. Public opinion and American democracy. New York: Alfred A. Knopf. [32] Dunn, op cit. [33] Fenno, Richard F. Jr. 1978. Home style: House members and their districts. Boston: Little Brown & Co. [34] Bybee, Carl, R. & Mark Comadena. 1984. Information sources and state legislators: Decision-making and dependency. Journal of Broadcasting. (28): 333-341. [35] Riffe. 1988. op. cit. [36] Babbie, Earl. 1992. The Practice of Social Research (6th Ed.). Belmont, CA: Wadsworth.
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