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Who Harasses Women Journalists? A Qualitative Look at Sexual Harassment Among U.S. Newswomen by Kim Walsh-Childers Associate Professor Jean Chance Associate Professor Kristin Herzog Assistant Professor Department of Journalism College of Journalism and Communications University of Florida Gainesville, FL 32611 Submitted to the Commission on the Status of Women March 29, 1996, for presentation at the Association for Education in Journalism and Mass Communication annual meeting in Anaheim, Calif., August 1996 ACKNOWLEDGEMENTS: Special thanks to Naomi Rifkin for her work on the survey and to Suzanne Ackerman for assisting in coding the interviews. The authors also would like to thank Anita Kugler, Denise Prodigo, Erica Shepard, Laura Smith, Heloiza Herscovitz, Roselyn Dailey and the other volunteer interviewers for their assistance on this project. Who Harasses Women Journalists? A Qualitative Look at Sexual Harassment Among U.S. Newswomen ABSTRACT Kim Walsh-Childers [3044 Weimer Hall, (o) 904-392-3924, (h) 904-472-5087, [log in to unmask] or [log in to unmask]] Jean Chance [3046 Weimer Hall, (o) 904-392-0450, (h) 904-462-5513, [log in to unmask]] Kristin Herzog [3049 Weimer Hall, (o) 904-392-8456, (h) 904-336-7300, [log in to unmask]] College of Journalism and Communications University of Florida Gainesville, FL 32611 This paper describes a qualitative analysis of answers to open-ended questions in a survey of 227 female reporters, editors, photographers and graphic artists working at daily newspapers in the United States. The analysis showed that the most serious instances of sexual harassment respondents reported involved harassment by a supervisor. Most of the incidents women described would fall into the "hostile environment" category; few supervisors tried anything as blatant as offering advancement to women in exchange for sexual favors or threatening women who refused. Among women harassed by sources, the most problematic group of contacts seemed to be those involved in law enforcement -- police officers, sheriffs and sheriff's deputies, state highway patrol officers, and district attorneys. The female journalists participating in this study responded to harassment either by confronting their harassers directly, complaining to their own or their harasser's supervisor, or doing nothing. It seems clear that women who dealt with the problem aggressively often got the best results and felt more satisfied with the outcome. The majority of respondents seemed to feel their newspapers had responded well to complaints about sexual harassment. A significant number said they did not believe there had been any such complaints in their workplace, although some of them felt confident that their newspapers' managers would deal with the problems satisfactorily. On the other hand, a substantial group of women indicated that the male managers at their newspapers would "laugh off" complaints about sexual harassment or talk to the person who complained but take not action against the harasser. Who Harasses Women Journalists? A Qualitative Look at Sexual Harassment Among U.S. Newswomen Submitted to the Commission on the Status of Women March 29, 1996, for presentation at the Association for Education in Journalism and Mass Communication annual meeting in Anaheim, Calif., August 1996 Who Harasses Women Journalists? A Qualitative Look at Sexual Harassment Among U.S. Newswomen ABSTRACT This paper describes a qualitative analysis of answers to open-ended questions in a survey of 227 female reporters, editors, photographers and graphic artists working at daily newspapers in the United States. The analysis showed that the most serious instances of sexual harassment respondents reported involved harassment by a supervisor. Most of the incidents women described would fall into the "hostile environment" category; few supervisors tried anything as blatant as offering advancement to women in exchange for sexual favors or threatening women who refused. Among women harassed by sources, the most problematic group of contacts seemed to be those involved in law enforcement -- police officers, sheriffs and sheriff's deputies, state highway patrol officers, and district attorneys. The female journalists participating in this study responded to harassment either by confronting their harassers directly, complaining to their own or their harasser's supervisor, or doing nothing. It seems clear that women who dealt with the problem aggressively often got the best results and felt more satisfied with the outcome. The majority of respondents seemed to feel their newspapers had responded well to complaints about sexual harassment. A significant number said they did not believe there had been any such complaints in their workplace, although some of them felt confident that their newspapers' managers would deal with the problems satisfactorily. On the other hand, a substantial group of women indicated that the male managers at their newspapers would "laugh off" complaints about sexual harassment or talk to the person who complained but take not action against the harasser. _ Who Harasses Women Journalists? A Qualitative Look at Sexual Harassment Among U.S. Newswomen During the first half of the 1990s, U.S. newspapers and other media devoted a significant amount of space to the issue of sexual harassment. Coverage of Oklahoma law professor Anita Hill's allegations of sexual harassment by then-Supreme Court nominee Clarence Thomas, the Navy's Tailhook scandal and Senator Bob Packwood's sexual misconduct brought the issue to the forefront of national attention and to the front pages of most, if not all, of the nation's daily newspapers. For female journalists throughout the country, the issue of sexual harassment was more than just a story, however; like Hill, the female Navy officers and the women subjected to Packwood's unwanted advances, many newswomen were confronting sexual harassment as a problem in their own workplaces and in their relationships with sources and other professional contacts. For instance, in 1992, an Associated Press Managing Editors' survey of 640 journalists in 19 small, medium and large newsrooms around the United States revealed that although most men surveyed tended to say there was no sexual harassment problem at their newspapers, women said it is a potential, if not specific problem, and that it is neither reported nor punished in most instances (Kossan, 1992). The survey also showed that: *only 30 percent of the respondents said their newspaper had clear guidelines for filing internal complaints about sexual harassment; *95 percent of the victims of sexual harassment are women; *2 percent of the men and 11 percent of the women said sexual harassment or the fear of harassment has affected their daily work habits; *half of those who said they had been sexually harassed said the harassment was in the form of annoying or degrading comments about sex. While the most prevalent form of harassment was annoying or degrading comments about sex, followed by offensive pictures or posters and annoying or degrading comments about women's bodies, the APME study found that women also reported having male associates grab their breasts and buttocks or make "jokes" to them about rape (Kossan, 1993). Writing about the study in a membership newsletter, Pam Johnson, then managing editor of The Phoenix Gazette and chairwoman of the APME Newsroom Management Committee, observed: Women in our newsrooms are impatient. They don't want to get ogled. They don't want to receive sex-related messages in their computers; they don't want to be put in the place of laughing off a sexual joke or challenging it and then having to pay for being forthright. And they definitely don't want to be fondled. But it's clear many feel vulnerable to any or all of these situations (Johnson, 1993, p. 11). Flatow (1994) found that more than two-thirds of women working in the newsrooms of Indiana daily newspapers had indeed found themselves "vulnerable" to sexual harassment. In her survey of full-time editorial employees working at 26 Indiana dailies, Flatow (1994) found that 6.6 percent of the men had experienced physical sexual harassment at some point during their careers, and the same percentage of men reported experiencing verbal sexual harassment. Among women, however, 22.4 percent had experienced physical sexual harassment and 61.8 percent reported experiencing verbal sexual harassment; nearly a third of the women reported "non-verbal" sexual harassment, which included making sexual gestures with hands or through body movements, giving personal gifts and other inappropriate non-contact behaviors. One recent study of women journalists in Washington, D.C., showed that 60 percent of the women accredited to the Capitol press gallery reported having been sexually harassed. The researchers, Katherine McAdams and Maurine Beasley, surveyed 273 women journalists and received responses from 37 percent. Of those who responded, 80 percent said they believe sexual harassment is a problem for women journalists. McAdams and Beasley (1994) argue that the issue of sexual harassment among women journalists needs to be investigated and brought into the open so that individual women no longer have to deal with the problem alone. At the time of their study, Beasley and McAdams noted that they had found only one previous newsroom survey about sexual harassment. That study, conducted for the newspaper trade publication NewsInc., showed that 44 percent of the 199 newswomen surveyed had experienced sexual harassment on the job. That figure was twice the number of women in all fields reporting harassment in a 1991 Newsweek/Gallup Poll (McAdams & Beasley, 1994). On the other hand, many researchers have found that sexual harassment of women is widespread throughout academia (Adams, J.W., Kottke, J.L., & Padgitt, J.S., 1983; Andsager, Nagy, & Bailey, 1994; Benson & Thomson, 1982; Hughes & Sandler, 1986; Kreps, 1992; Wood, 1992), and other studies have suggested that more than half of all working women have experienced some form of sexual harassment in their careers (Farley, 1978; Fitzgerald & Schullman, 1993; Fitzgerald, et al., 1988; Jaschik and Maypole, 1991; U.S. Merit Systems Protection Board, 1981). Merit Systems Protection Board, 1981; Moynahan, 1993) More recently, Bowen and Laurion (1994) studied sexual harassment among mass communication professionals. Among their sample of 52 female and 44 male respondents, the authors found that 32 percent had experienced sexual harassment as students, 49 percent had experienced sexual harassment as interns in a mass communication organization, and 65 percent had experienced sexual harassment during their professional careers. Finally, earlier analysis of data from the study described in this paper demonstrated that sexual harassment is indeed a problem for the majority of women journalists at U.S. daily newspapers. About 60 percent of the women included in this national survey said sexual harassment is at least somewhat a problem for women journalists (reporters, photographers, editors and graphic artists), and more than one in 10 (11.5 percent) said sexual harassment is a significant or very serious problem for women journalists. Lower percentages reported having substantial trouble with sexual harassment in their own careers; nonetheless, more than one-third (36.1 percent) said sexual harassment had been at least somewhat a problem for them personally, and 17 women (7.5 percent) reported having had significant or serious problems with sexual harassment during their careers. Respondents also were asked to indicate how often they personally had been subjected to two types of sexual harassment - harassment that did not involve physical contact (sexual comments, jokes, leering, etc.) and harassment that did involve physical contact (unwanted touching, etc.) - from a variety of types of professional contacts.[1] When harassment by specific categories of professional contacts was analyzed, the results indicated that news sources were the most likely to harass women journalists both physically and without making physical contact. More than 44 percent of the women reported that sources at least sometimes subjected them to non-physical sexual harassment, and about 6 percent reported physical sexual harassment by sources at least sometimes. More than one-fourth of the women ever had experienced physical sexual harassment by a news source, and more than 70 percent of the women had experienced non-physical sexual harassment by a source. [2] Overall, at least one-fourth of the women said they experienced non-physical sexual harassment at least sometimes from their supervisors or others in positions of authority over them (25.1 percent) and from co-workers at their same level (29.1 percent), and nearly one-fourth experienced such harassment from subordinates (23.6 percent) or in other professional settings (22.5 percent). Almost 5 percent had been physically harassed at least sometimes by their supervisors and same-level peers. While these results give us a general indication of which types of professional contacts are most likely to sexually harass women journalists, it seems useful as well to know more specifics about the perpetrators of harassment and their behaviors. For instance, what types of news sources are most likely to have harassed women journalists? Or, when newsroom co-workers harass women journalists, is the harassment normally what the courts have labelled "quid pro quo harassment"Dthat is, threats of punishment or offers of advantages linked to providing sexual favorsDor does the harassment more commonly reflect a "hostile environment?" Another important issue is how women journalists react to harassment; do they ignore it, confront the harasser directly, file a formal complaint with their employer, or take some other approach? And when women do complain about harassment in the newsroom or by sources, how do newspaper managers respond? Are female journalists satisfied that their employers pay serious attention to the issue of sexual harassment, or are charges of harassment dismissed as hypersensitivity? The purpose of this paper, then, is to explore sexual harassment of women journalists in more depth; we reason that the more newspaper managers understand about how harassment occurs, the better able they will be to deal with instances of harassment when they arise. Through qualitative analysis of women's answers to open-ended questions about their experiences with sexual harassment, this paper seeks answers to the following research questions: 1. What kinds of supervisors, co-workers and news sources sexually harass women journalists? In particular, are reporters and photographers more likely to experience harassment in certain "beat" areas? 2. How do women typically respond to harassment, and does their response to the harassment (i.e. direct confrontation versus ignoring the incident) influence their feelings about the outcome of the incident? 3. When women journalists complain about sexual harassment by co-workers or by news sources, how do newspaper managers typically respond? Methods Female reporters, photographers, editors and graphic artists were randomly selected for participation in the survey using a multi-level stratified sampling procedure. First, the researchers drew separate samples of small, medium and large newspapers (72 small, 32 medium and 16 large newspapers). We then contacted a newsroom manager (usually the managing editor) at each newspaper included in the samples and asked him or her to send us a list of all the female reporters, editors, photographers and graphic artists on the newspaper's staff, including those working at bureaus. After obtaining these lists, the lists were arranged in random order, and we then randomly selected names from the lists. This procedure ultimately produced a final sample of 208 women from small newspapers (daily circulation less than 25,000), 184 women from mid-sized newspapers (daily circulation of 25,001-100,000) and 190 women from large newspapers (daily circulation greater than 100,000). After all the names had been chosen, we sent each sample member a letter describing our project and requesting her cooperation.[3] The letter also informed sample members that only female students or faculty members would be conducting the study interviews and assured them that, in reports of the research, we would identify individuals only in very general terms, such as "a reporter from a mid-sized Southeastern newspaper." Interviewers first called each sample member to arrange an appropriate time and place to complete the interview; any woman who did not feel comfortable discussing the subject in her work environment was asked for a home telephone number and called at home. The first part of each interview was conducted using a computer-assisted telephone interviewing program. Interviewers subsequently asked each participant for more details about her experiences, using a schedule of open-ended questions; all participants provided answers to the open-ended questions as well as the computer-assisted section of the survey. Our goal had been to include about 100 women from each size of newspapers in the final survey, and we had anticipated that we would need approximately twice as many women in the initial sample to account for refusals to participate, ineligible respondents, sample members who never could be reached, etc. The most serious difficulty we encountered turned out to be contacting sample members, particularly those from the large and mid-sized newspapers, before they left their jobs, often for employment outside newspapers. Once we had contacted sample members, refusals to participate in the survey were quite rare. Of the 582 women included in the original sample, we ultimately made some type of contact with 396, although in 85 cases, we only learned that the woman no longer worked at that newspaper. Of the 311 women our interviewers did speak with, only 33 refused to participate, for an unusually low refusal rate of 10.6 percent. Eighty-four other women were contacted and agreed to participate, but could not be interviewed because of scheduling difficulties or some other problem. Not surprisingly, the largest number of respondents were reporters (39 percent). Eleven percent of the respondents were copy editors, 15 percent were section editors (i.e. editors of features, business or sports sections), and 4 percent were city editors or assistant city editors. Fourteen respondents (6.2 percent) were news editors, and an equal number described themselves as editors[4]. Six of the repondents (2.6 percent) held managing editor or assistant managing editor positions, and another six were photographers. The remainder of the sample were graphic artists (4.4 percent), photo editors (1.8 percent), editorial writers or columnists (1.8 percent), held some other position (1.8 percent) or gave no title (3.5 percent). To answer the research questions, two independent coders read through all respondents' answers to the open-ended questions. They then met to compare impressions about the themes that emerged from the interviews in relation to each of the research questions listed above. Results The first research question was aimed at discovering more specifically which kinds of professional contacts were most likely to harass female reporters, photographers, editors and graphic artists. The answer was derived from analysis of women's responses to two questions. Women who indicated that they had experienced sexual harassment during their newspaper careers were asked to "describe briefly the most serious or most disturbing instance of sexual harassment." In addition, all women were asked if they wanted to describe any other instance of sexual harassment involving themselves personally or other co-workers. As noted earlier, the quantitative analysis revealed that women were most likely to have experienced harassment by news sources; more than 44 percent of the women reported that sources at least sometimes subjected them to non-physical sexual harassment, and about 6 percent reported physical sexual harassment by sources at least sometimes. In contrast, about one-fourth of the women experienced non-physical sexual harassment at least sometimes from their supervisors or others in positions of authority over them (25.1 percent), from co-workers at their same level (29.1 percent), and from subordinates (23.6 percent). Almost 5 percent had been physically harassed at least sometimes by their supervisors and same-level peers. However, when asked to describe the most disturbing instance of sexual harassment they had experienced, the respondents most commonly described instances of harassment involving co-workers inside the newsroom. Often these incidents were described only in general terms; women noted that "co-workers" often told offensive sexual jokes or made other sex-oriented comments to them. In some cases, women mentioned co-workersDparticularly those in composing room or production areasDkeeping sex-oriented calendars or posters on their walls, making lewd remarks to women who came into their work areas or engaging in other kinds of harassment. One woman, for instance, described a continuing problem she had had at another newspaper, earlier in her career. The newsroom was on the second floor of the building, and whenever she was walking up the stairs, the composing room foreman would rush over to the stairs to look up her dress. Two other specific problem areas seemed to be the photography darkroom and the sports department. One woman noted that members of the sports department "keep up a constant chatter of sexual innuendoes and real sexual talk;" she added that these co-workers always speak loudly to ensure that women in the news section can hear their comments. A night editor from a small paper reported that the newspaper's sports editor regularly comes by her desk and rubs her shoulders and touches her hair. When she finishes her work, she said, she sometimes asks if there's anything she can help him with because he has to deal with more late-breaking news. Her offer to help is greeted with more harassment: "He alwaysDevery single dayDsays, 'Yes, there is something you can do,'" and then laughs. One woman woman noted that when she was an intern, one of the newspaper's photographers would follow her into the darkroom and show her "girlie" pictures. Another respondent said that at her newspaper, "when a woman and a man go into the darkroom, the men make oohs and aahs like something is going to happen." The most serious incidents of sexual harassment often seemed to involve supervisors. For instance, one woman recalled that when she first began her current job, her supervisor, a married man, kept hinting that he wanted to go out with her. Several women mentioned being harassed by their supervisors at office parties; one editor invited a group of women from his newspaper to the managing editor's home and then suggested they all go "skinny-dipping" in the pool. One part-time reporter said her editor frequently made comments about a beauty contestant's breast size or the cut of her dress, commented on the breasts or legs of other women who came into the newsroom, told her she'd have to shave her legs to be hired full-time, and told another co-worker that the rape victim in a wire story "probably deserved it." A journalist from a Southeastern newspaper reported that her manager once had called her at home and asked her to meet him at a lounge to discuss something work-related. "When I got there, he was really drunk, and he said, 'You want it, and you know you do.' I went out the fire escape to get out of there. When I left, I was fearful I had lost my job. But I think he was so drunk he didn't even remember doing it." A reporter from a mid-sized newspaper in the Northeast had a similar experience with her newspaper's former chief editor. She and a male friend had run into the editor at a social event, and the editor had invited them back to a party at his apartment. The reporter and her friend decided to go, knowing that other co-workers would be there, and the editor offered to let the reporter drive his expensive sports car to the apartment, while her friend followed in his own car. "This man had always been very kind to me," she recalled. "I had no reason to expect anything." But after she got into the driver's seat, the editor began telling her that "the things he would like to do with me and to me would make him lose his job. He kept saying he was disturbed about the thoughts he was having about me." She got out of the car and didn't go to the party. Another woman, now a managing editor, had the same kind of experience when she was a reporter. The man who was then managing editor took her to lunch to discuss changes in the office. He insisted on driving her in his car, and on the way back to the office, he took an indirect route so that he could tell her about the feelings he had for her. Both she and the managing editor were married, and both had children. "I was very uneasy about that," she said. "I thought that was extremely inappropriate. It made for a strained working relationship for a long time." Yet another woman had a higher-level manager who was not her direct supervisor try to pressure her into having sex with him. "He point blank said to me that if I had an affair with him, I could get off night shift," she recalled. Although the majority of respondents who discussed specific incidents of sexual harassment had had problems with newsroom co-workers, a number of women had had their worst experiences with news sources. News source problems seemed to occur most frequently among women covering the police beat or courts, although politicians, real estate salesmen, doctors, and other businessmen were mentioned, too. One reporter from a Texas daily said she often has to contend with crude comments from the county deputies, city marshals, or "other law enforcement or cowboy types." She was not surprised by this treatment; by way of explanation, she asked the interviewer, "Have you ever been to Texas?" Another reporter said that before she married a well-known state trooper, her police beat sources, particularly the local sheriff, would make advances to her, often implying that she'd have greater access to information if she went out with them or spent time with them. A photographer had to fend off sexual advances while riding with the fire chief for a photo assignment. A police beat reporter for a small daily had been harassed by the assistant district attorney and by a police detective who tried to get her barred from coming into the detective division to do interviews after she refused to date him. One police beat reporter from a small newspaper in a Mid-Atlantic state recounted two instances in which she went to a district attorney's office to conduct interviews and found him playing confiscated X-rated videotapes. He continued to watch them during the interviews, telling her, "We just got these tapes in, and I have to look at them." Not surprisingly, the woman found the experience unnerving. "It just didn't make sense that he would put them in the tape player. They're (videotape characters) having sex, totally nude, on TV. It was disturbing and uncomfortable." The second research question concerned how women respond to harassment and whether their responses influence their satisfaction with the outcome. Because we had not asked a specific question about how women responded to their harassers, many respondents did not provide any information about their responses. However, among those women who did discuss their responses, there seemed to be three main campsDa direct confrontation with the harasser, complaining to the harasser's supervisor, or no response at all. Women who confronted their harassers directly reported a number of different approaches. For instance, one reporter described an incident in which the governor's deputy press secretary jokingly invited two state troopers to strip-search her. After discussing the incident with her supervisor, she printed the press secretary's comments in a story. Another woman, who works for a large Midwestern newspaper, also dealt assertively with a bond trader who, while showing her a computer program he used, kept brushing his knee against her leg in a way she interpreted as suggestive; she also noted that, as staff members left the office about 5 p.m., each seemed to make a point of letting her know they were leaving. She, too, discussed the incident with her editor. With her editor's backing, she then called the bond trader to tell him that because of his inappropriate behavior, she would not use the interview in her story, nor would the newspaper ever use him as a source again. Other women used less direct approaches to confronting their harassers. For instance, one woman whose married supervisor kept hinting he wanted to date her told him she was working on a story about sexual harassment in the workplace and asked if he knew what sexual harassment was. The same woman dealt with harassment by her newspaper's circulation director by waiting until he made a comment with the newspaper's owner standing nearby. She then told the circulation director that a married man like him shouldn't be saying such things because it could get him in trouble. After that, she had no further problems with him. Women who confronted their harassers directly often seemed most satisfied with the outcome, and in some cases, those who complained to a supervisor had equal success. For instance, a woman from a mid-sized New England newspaper reported that her male co-workers once put up a poster showing a woman surrounded by 10 men, with the headline, "Put an end to rape. Say Yes." The poster was up for about five seconds, and I marched into the managing editor's office and asked him if he had seen it. He went back and took one look at it and immediately told them to take it down. In dealing with this stuff, the best thing to do is just go get a man with a brain in his head, as opposed to one of the ones with his brain between his legs. Sometimes women acted together to deal with their harassers. For instance, the woman whose editor constantly made comments about women's breasts and legs joined with other women to complain to the newspaper publisher, who fired the editor. Another woman initially said nothing about the upper-level manager who had tried to persuade her to trade sex with him for better working hours, but later, after another employee filed a harassment complaint about the manager, the respondent was forced to tell her editor about her experiences. As a result, the harassing manager was dismissed. Many women, however, said that they had done nothing to confront their harassers directly. In some cases, particularly in dealing with sources, they said they wished they had complained or believed they should have complained but felt powerless to do so. For instance, a police beat reporter who had a detective throw a pair of panties in her face and ask her what color underwear she was wearing said she just grabbed the panties and held them, saying nothing. "I believe a lot of women reporters seem to take the sexual harassing comments rather than alienating a source, like my situation with the detective. I did not confront him; to report it would have made it worse." Another woman expressed the same feelings of helplessness in regard to harassment by co-workers, particularly supervisors. "When your job is on the line, you're powerless to do anything about it. And I'm not sure if you cried sexual harassment that you would have a job where I am." Often women reported simply trying to avoid co-workers who harassed them. One woman noted that she came in to work at 5 a.m. to avoid having to work late with a city editor who kept pornographic magazines in a suitcase at his desk. She said female reporters often were accused of being late for deadlines because they would not work late with this editor. Other women changed their style of dress in an attempt to discourage co-workers' leering or suggestive comments. In many cases, women who did not confront their harassers or file formal complaints seemed to regret their handling of the situations. For instance, the reporter who had to interview the district attorney while he was watching pornographic videotapes said she just kept asking questions, despite her discomfort. "I just ignored it. I probably should have asked him to turn it off, but I didn't. He's a pretty intimidating man anyway," she said. Another woman said her supervisor at a previous newspaper often made unwanted comments to her, and when she asked him to stop, he laughed and told her she was too sensitive. She said she never complained to upper management about him but now wishes she had. Instead, she simply found another job. The third research question concerned how respondents felt their newspaper's managers had responded to complaints about sexual harassment. Again, most responses seemed to fall into one of three campsDthose who felt their newspapers responded well, those who felt their newspapers did not take the complaints seriously, and those who said they knew of no complaints. Not surprisingly, women who knew of specific incidents in which a harasser had been reprimanded or even dismissed or who believed harassment would not be tolerated seemed most satisfied with their managers' responses. For instance, one woman, a manager herself, said that complaints about sexual harassment are "handled swiftly and correctly. A woman who worked for me told me of a (harassment) situation, and they handled it just like that." Other women said their supervisors would "take a very strong stand against it" or that management had "taken immediate action about complaints." One woman at a larger newspaper noted that, at her newspaper, complaints about harassment are taken seriously "because there is support from top management above the newsroom level." Yet another woman said a co-worker who pinched her on the buttocks "didn't last very long here. The management here has always been very strict about any blatant stuff. . . The policy is basically that it's just not tolerated." Respondents sometimes attributed the satisfactory handling of sexual harassment complaints to the fact that women were in charge or in positions of authority. One respondent noted that her newspaper's female managing editor handles all complaints. "They have pretty much pounced on it," she said. Another said that if complaints were made, they'd be taken seriously by the publisher, a black woman. In fact, at least two women said the response to complaints about sexual harassment would depend on whether the supervisor was male or female. "If you go to one of the female supervisors, I think they listen, but I think the male supervisors blow it off as a woman's issue that is not really that important, that we're just complaining." Another respondent said women take their complaints to the personnel department instead of newsroom supervisors because the personnel director is female. Perhaps a third of the women said their managers did not take seriously complaints about sexual harassment. The woman who was offended by the loud sexual jokes and comments from her newspaper's sports department, for instance, said she and her female co-workers complained to their boss, but he did nothing. Another woman noted that no one in her newsroom is willing to complain to higher management because it's the publisher who makes offensive comments. One woman noted that after women in her newsroom complained about the editor, his behavior improved slightly, but he didn't stop making off-color jokes. "Now he's leaving to be editor at another paper within the same company." One respondent said that at her newspaper, complaints about harassment "are pushed aside as personality conflicts. There is no policy visible." Another said her editor would listen to complaints about either sources or co-workers but then do nothing about them. "You can talk to the editor, and most of the time nothing is ever done," she said. "The editor does show concern, but he's the type of person who doesn't really seem to follow through." Another woman echoed those comments. "You can talk to management about it. They're real good about listening. After that, it seems like nothing's done." These respondents sometimes felt that complaints about news source harassment would be equally likely to be ignored. One woman from a small newspaper said female reporters and photographers in her newsroom never would complain about harassment by sources because the supervisor to whom they'd have to complain "is the one person who makes women most uncomfortable in the newsroom." Another woman said complaining about source harassment actually could cause the reporter or photographer more trouble. "Management would be more worried about alienating the source than about helping the reporter," she said. In many cases, women said they didn't know how their newspapers would respond to complaints about sexual harassment because as far as they knew, there had been no such complaints. Often these women seemed to have interpreted the term "complaint" to mean some sort of formal grievance or charge, rather than simply an employee's request for assistance with a problem. Discussion In summary, then, the most serious instances of sexual harassment respondents reported involved harassment by a supervisor. Most of the incidents women described would fall into the "hostile environment" category; few supervisors tried anything as blatant as offering advancement to women in exchange for sexual favors or threatening women who refused. Although women also reported harassment by same-level or lower-level co-workers and by news sources, many seemed most unnerved when the harasser was a supervisor. This is hardly surprising; harassing co-workers and news sources may make the working environment uncomfortable and less productive, but women are not likely to perceive co-workers or sources as having as much power over them and their careers. Nonetheless, co-workers and news sources often were mentioned as having sexually harassed women journalists. Again, most of these incidents could be classified as "hostile environment" harassment, but in a few instances, women reported that sources offered to trade information for sexual favors. Among women harassed by sources, the most problematic group of contacts seemed to be those involved in law enforcement or the judicial systemDpolice officers, sheriffs and sheriff's deputies, state highway patrol officers, and district attorneys. This result probably is not surprising for any journalist who ever has worked around law enforcement officers. Indeed, some studies have indicated that male managers in certain kinds of workplacesDincluding police stations and law firmsDview their workplaces as "unique environments, where sexual harassment can be excused" (Kossan, p. 3). Women who want to work in these traditionally male environments are expected to play by the boys' rules or not play at all. The female journalists participating in this study responded to harassment either by confronting their harassers directly, complaining to their own or their harasser's supervisor, or doing nothing. Women who dealt with the problem aggressively often got the best results and felt more satisfied with the outcome. However, it is important to note that this finding does not mean that all female journalists who confront harassment directly will have satisfactory outcomes. In many cases, the women who did nothing to confront their harassers may have judged quite accurately that neither complaining to the harasser nor complaining to a supervisor would have helped at all. Indeed, many of the women who did complain noted that their supervisors did not take accusations of sexual harassment seriously or that they listened to the women's complaints but did nothing to end the harassment. On the other hand, when asked how their newspaper's management responded to complaints about sexual harassment, the majority of respondents seemed to feel their newspapers had responded well. Many said they did not believe there had been any such complaints in their workplace, although some of them felt confident that their newspapers' managers would deal with the problems satisfactorily. On the other hand, other women indicated that the male managers at their newspapers would "laugh off" complaints about sexual harassment or talk to the person who complained but take no action against the harasser. One explanation for the seeming discrepancy between the high percentage of women reporting sexual harassment experiences and the relatively high degree of satisfaction with newspapers' handling of the incidents may stem from the way the questions were asked. The respondents were asked to describe the "most serious or most disturbing" instance of sexual harassment they had experienced, allowing them to recall incidents that had occurred earlier in their careers; however, the question about management's response to harassment directed their attention to the policies of their current employer. Often women reported instances of sexual harassment that had occurred while they were working at other newspapers; in fact, some noted that sexual harassment contributed to their decision to leave previous employers. Thus it seems likely that fewer women would have reported harassment if they had been asked only about incidents at their current newspapers; similarly, had they been asked to evaluate the handling of sexual harassment incidents at previous newspapers, some may have been less satisfied. However, it also is important to note that among women who had been harassed, how managers dealt with harassment complaints was crucial in determining respondents' satisfaction with their work environments. For instance, one woman from a large newspaper noted: "There's always room for improvement, and the philosophy here has been trying to work toward that. The fact that there have been these incidents is not a condemnationDit depends on what the company does with them." Regardless of who's responsible for the harassment, it seems clear that sexual harassment is an issue newspaper managers must confront if they want to maintain the most productive working atmosphere. Indeed, Brown and Flatow (1995) concluded from an analysis of sexual harassment among Indiana journalists that workplace factors, including the open structure of most newsrooms and the high ratio of male to female workers, may facilitate harassing conduct. Judging from the comments of many of our respondents, it appears that one of the best ways to ensure that harassment is confrontedDand that women perceive that their managers take a strong stand against itDis to move women into positions of authority. Although some respondents praised their male supervisors' efforts to eliminate sexual harassment, a number of women made specific mention of the fact that when women are in positions of power, sexual harassment is less likely to be tolerated. References Adams, J.W., Kottke, J.L., and Padgitt, J.S. (1983). Sexual harassment of university students. Journal of College Student Personnel, 24, 484-490. Andsager, J.L., Nagy, J., and Bailey, J.L. (1994). Sexual harassment in communications: Manifestations of power between communications graduate students and faculty. Paper presented at the annual conference of the Association for Education in Journalism and Mass Communications, Atlanta, Ga., August 1994. Benson, D.J., and Thomson, G.E. (1982). Sexual harassment on a university campus: The confluence of authority relations, sexual interest and gender stratification. Social Problems, 29, 236-251. Bowen., M., and Laurion, S. (1994). Incidence rates of sexual harassment in mass communications internship programs: An initial study comparing intern, student, and professional rates. Paper presented at the annual conference of the Association for Education in Journalism and Mass Communication, Atlanta, Ga., August 1994. Crull, P. (1982). Stress effects of sexual harassment on the job: Implications for counseling. American Journal of Orthopsychiatry, 52, 539-544. Farley, L. (1978). Sexual shakedown: Sexual harassment of women on the job. New York, NY: McGraw-Hill. Fitzgerald, L.F., and Schullman, S.L. (1993). Sexual harassment: A research analysis and agenda for the 1990s. Journal of Vocational Behavior, 32:1, 5-27. Fitzgerald, L.F., Schullman, S.L., Bailey, N., Richards, M., Swecker, J., Gold, Y., Ormerod, M., and Weitzman, L. (1988). The incidence and dimensions of sexual harassment in academia and the workplace. Journal of Vocational Behavior, 32, 152-175. Flatow, G. (1994). Sexual harassment in Indiana daily newspapers. Newspaper Research Journal, 15:3, 32-45. Gutek, B.A., and Koss, M.P. (1993). Changed women and changed organizations: Consequences of and coping with sexual harassment. Journal of Vocational Behavior, 42, 28-48. Hughes, J.O., & Sandler, B. R. (1986). In case of sexual harassment: A guide for women students. Washington, DC: Project on the Status and Education of Women, Association of American Colleges. Jaschik, Mollie L., and Fretz, Bruce R. (1991). Women's perceptions and labeling of sexual harassment. Sex Roles, 25, 1-2. Kossan, P. (1992). Sexual harassment in the newsroom and on the job. APME News, 95 (April-May), 1-11. Kreps, Gary L. (1992). Communication and sexual harassment in the workplace. Cresskill, NJ: Hampton Press. McAdams, K.C., and Beasley, M.H. (1994). Sexual harassment of Washington women journalists. Newspaper Research Journal 15:1, (Winter), 130-131. Moynahan, Brigid. (1993). Creating harassment-free work zones. Training & Development, 47:5, 67-70. U.S. Merit Systems Protection Board. (1981). Sexual harassment in the federal workplace: Is it a problem? (Washington, D.C.: U.S. Government Printing Office.). U.S. Merit Systems Protection Board. (1988). Sexual harassment of federal workers: An update (Washington, D.C.: U.S. Government Printing Office). . Wood, Julia T. (1992). Telling our stories: Narratives as a basis for theorizing sexual harassment. Journal of Applied Communication Research, 4, 349-363. Wood, Julia T. (1994). Gendered lives: Communication, gender, and culture. (Belmont, CA: Wadsworth). [1] Women were asked about harassment by supervisors or others in positions of authority, same-level co-workers, lower-level co-workers, news sources, employees of news sources, and any other professional contacts. For each type of contact, women were asked whether they had experienced physical and non-physical harassment never, rarely, sometimes, often, or nearly always or always. [2] The first figure reflects women who indicated that sources harassed them sometimes, often or nearly always or always. The second set of percentages includes those who selected "rarely" as the answer to the question about source harassment. [3] 3Because we wished to complete the survey within groups (small, medium and large), we delayed mailing the study description letters to women until we were ready to begin interviewing women from that group. Women from small newspapers began receiving letters during the summer of 1993. Due to difficulties mustering enough volunteers to complete the interviews, we were unable to begin surveying women from the mid-sized and larger newspapers until the Spring of 1994. [4] 4Some of these women may have been copy editors rather than the highest-ranking editor on the staff.
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