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Structural and "Loyalty" Determinants of Late Local News Ratings INTRODUCTION Local television news was once considered a necessary nuisance for many station programmers. It was seen as an economic drain on resources, but an obligation due to F.C.C. requirements to serve the public interest. Today, television news is typically held in higher esteem because it is usually a money-maker. Up to 40% of a station's revenues may come from news operations.[1] Yet recently, some stations have decided that they would be better off financially without an eleven p.m./ ten p.m. newscast.[2] That comes in an era in which F.C.C. requirements have been much relaxed and local news costs are high. While local newscasts are of obvious concern to station operations, they are also an integral part of many people's lives. These days the average American watches approximately four hours of television daily.[3] In a study of San Diego residents' news viewing patterns, Wulfemeyer[4] found over 69% of his respondents reported watching local news at least five times per week. Almost 42% reported that television is their major source of information about local events and issues. Yet, even with the clear importance that local newscasts play in the part of station operations and for the public as a whole, relatively little is reported in the academic press about how people watch the news. This study is an initial investigation of news viewing patterns of the late evening news. A number of factors are examined that appear to have some bearing on late news viewership of a particular station: time zone (ten p.m. newscasts versus eleven p.m newscasts), channel number, a station's early news rating, the station's lead-in show (the rating on the show which precedes the late news), the lead-out show, and the total number of people in a market viewing television during news time. Like other television programming, late television news viewing patterns are based on a number of factors, including those under investigation here. Webster & Wakshlag[5] proposed a model that predicated audience viewing on six major factors: the structure of program options available to the viewers (the way shows are programmed on one or several channels), the viewers' preferences for particular types of programs, the viewers' availability (whether or not they are watching TV in the first place), the viewers' needs, whether or not viewers are in group settings, and the viewers' awareness of program options available at a particular time. Similarly, Cooper has proposed a structural model of syndicated programming which examined the synergistic impact of several "structural" factors on viewing patterns: inheritance effects, channel type, market concentration, and cable penetration.[6] In a later study specifically focusing on news audiences, Webster and Newton argued that several structural factors affect news audiences: long-term market characteristics and transitory program scheduling characteristics.[7] While structural factors such as the audience rating of lead-in shows are a predicted determinant of news programming, so are individual preferences and needs as might be argued by uses and gratifications researchers. One such preference may be an audience loyalty to one particular newscast versus other newscast alternatives. Indeed, even structuralists Webster and Wakshlag[8] argue that channel loyalty is one of the key determinants of audience flow patterns from one program to another. HYPOTHESES A "lead-in" effect suggests that the audience watching a show on one station has a greater tendency to watch the following show on that station than do other viewers. This may be due to a number of reasons: sedentary viewers (too "lazy" to change the channel, however this may be diminishing due to the increase in remote control viewing devices), the lack of preference for any other show, viewership as a secondary activity (those who are not paying full attention to the screen), etc. There appears to be ample evidence that a lead-in effect and inheritance effects in general, do indeed exist. In an analysis of CBS network programming for a 23-year period, Tiedge & Ksobiech[9] determined that a strong lead-in show produced an advantage of four share points for the subsequent show. In a study of early evening local news across U.S. markets, Webster & Newton[10] demonstrated a strong relationship between the lead-in rating and the local news rating, a correlation of .75. These researchers determined that three factors accounted for over 80% of the variance between network affiliates' early news ratings: a station's network news rating, the lead-in to the local news, and the size of the available news audience. In an analysis of late evening news performance for the three network affiliates in the Dallas-Ft. Worth area, Boemer[11] found that lead-in shows were significantly correlated to late evening news with an overall correlation of .58. It is anticipated such a positive correlation also exists across markets. Similarly, while a lead-in show can benefit the ratings of the late news show, the late news show can serve as a lead-in to shows which follow it. HYPOTHESIS 1: A station's late news audience rating should be positively correlated with the audience rating of the (lead-in) show immediately preceding the newscast and with the audience rating of the (lead-out) show immediately following the late news. Audience loyalty is a concept that is approached in different ways by different researchers. For example, researchers for the PBS television network conceived of audience loyalty as viewer patterns to stick with a program rather than switch channels or turn off the set. A high rate of switching off a program by viewers would demonstrate less viewer loyalty to the program[12]. Another way to conceive of audience loyalty is by considering repeat viewers--that is by gauging those listeners who tune into a subsequent episode of the same program. One would assume that "loyal" viewers would return to watch more programs. British researchers studied whether early evening news viewers would remain loyal to news programming and watch later news programming or whether they would become news "saturated." The 1967 study of British television viewing housewives concluded that "There was no inhibition about watching more than one news bulletin. In fact, the above results imply that of people who watched a six p.m. bulletin (ITV or BBC), about 75% would also watch one at nine p.m."[13] There are good reasons to assume news loyalty to one particular station might exist. Some viewers may be more apt to watch a low numbered VHF station than a high numbered UHF station. [14] The news director for the Chicago ABC affiliate conceded that part of his station's news audience was attributable to a better reception than his competitors' signal.[15] Some news viewer loyalty is undoubtedly due to the news personalities on some news stations. "Q-scores" are used to rate news anchors on likability, etc. Eastman, et. al. argues that "the affiliate with the strongest news team usually dominates its market." [16] There is evidence to support the notion of news viewer loyalty to a particular station. In his study of San Diego resident news viewership, Wulfemeyer reported "almost 30% of the respondents reported they watched one television station for local news rather than another because of the 'quality' or 'format' of the newscast."[17] Note that fits with a uses and gratifications approach that suggests news viewers choose programs that best meet their needs. Based on notions of viewer loyalty, one would assume that early evening news shows that perform well in terms of viewership would correlate positively with the late evening news shows on the same channel. Hence, I argue here for both channel loyalty among viewers and program loyalty (although it is conceded many of the news "characters" may change from the early newscast to the late newscast.) Late evening news viewer loyalty is here conceptualized as watching a station's newscast based on preference for a particular station's newscast as evidenced by early evening newscast popularity. HYPOTHESIS 2: A station's late news audience rating should be positively correlated with its early evening news audience rating. Thus far, it has been argued that a late news audience rating should be positively correlated with both audience ratings for its lead in program and for its corresponding early evening newscast. Which of the two audience ratings figures account for more variance in the ratings of late evening newscasts? It is expected that the lead-in should account for more explanatory power than would audience loyalty as evidenced by the correlation between the audience ratings for the early evening local news and the late evening news. In other words, the typical viewer would be more apt to tune to the newscast on the channel of his/her lead-in program than to the newscast of the channel watched for the early evening local news, should the two stations be different. Logic suggests that despite newscast loyalty, some viewers would be apt to prefer watching a different late evening newscast than the one watched in the early evening. That is due to a desire to watch something new rather than news story versions they had seen earlier. Webster and Lichty argue that television viewers tend to be less channel loyal than radio listeners. In addition, they suggest there is little network program loyalty. "When we look at the audience for broadcast network television then, there is very little evidence of what might be called program type loyalty."[18] In addition, arguments suggesting that television viewing is a relatively passive behavior[19] would lead one to believe that inheritance effects would take precedence over loyalty effects. McDonald and Reese have argued that viewing selectivity (as would be evidenced by program loyalty) mark an active audience.[20] HYPOTHESIS 3: The positive correlation between a station's late news audience rating and its lead-in show should be higher than the positive correlation between a station's late news audience rating and its early evening news audience rating. HYPOTHESIS 4: There should be no significant difference between stations' late news audience ratings based on network affiliation. There is also evidence that channel assignment can have some bearing on how strong a station's ratings are. Researchers have demonstrated a weak, but statistically significant relationship between early news ratings and channel assignment.[21] Channels with lower numbers (typically VHF stations) outperformed channels with higher numbers (UHF.) One might assume these differences to be still existent, but less with greater cable penetration today, which puts UHF and VHF stations on an equal foo ting in their reception in cable homes. Another factor that should have a strong bearing on a station's news ratings is simply the total number of people watching television at the time of the news.[22] This is measured as the PUT level (total number of persons in a market using television at a particular time.) One would logically assume that the larger the number of people watching television, the larger would be a station's news rating (which is a p ercentage of the total number of people in a market watching the news.) HYPOTHESIS 5: A station's late news audience rating should be negatively correlated with its channel assignment and positively correlated with its PUT level. The number of independent stations which counterprogram in a market should also have some bearing on the news ratings of a network affiliate.[23] As competition increases, the number of viewers for a specific news show should decrease. HYPOTHESIS 6: A station's late news audience rating should be negatively correlated with the number of independent stations in a market. The time of day for which the late news airs is also likely to have a bearing on how strong are its ratings. Peak television viewing for US adults is between nine and ten p.m. and thereafter, falls off quite rapidly.[24] Therefore it is anticipated that late news shows that air at ten p.m. will outperform those that air at 11 p.m. HYPOTHESIS 7: Late news audience ratings should be higher in the central and mountain time zones (which typically air at ten on network affiliates) than those which are in the eastern and pacific time zones. METHOD An available set of Nielsen ratings data from the four week average for Wednesday evenings in February 1989 were examined for ABC, CBS and NBC stations throughout the U.S. All Nielsen Designated Market areas in which there were all three major network owned or affiliated stations were used in the analysis (N=138). Due to incomplete data, nine cases were deleted for full analysis. One station from each network was randomly selected from each market to ensure an equal representation of each network. Because of natural dispersion of network stations in the U.S., there were more stations from the eastern and central time zones than from the mountain or pacific regions. Designated Market Area ranks ranged from one to 199. This was a correlational analysis of the relationship between the dependent variable (late news ratings) and a variety of independent variables. One way analyses of variance were conducted to assess whether there were statistical differences between networks and late news ratings, and between time zones and late news ratings. A step-wise regression analysis was conducted following the correlation findings. In this study, the ratings data used was for all persons aged two or older. Late news ratings were based on an average between the rating for the first 15 minutes of the program and the second 15 minutes. Lead-out ratings were based on just the first 15 minutes following the late local news. Other ratings were based on the half-hour total. RESULTS Table l presents the correlational matrix of late local news ratings and the predicted correlates. Table 1 Pearson Correlation[25] Matrix [26] LATERTG LEADIN LEADOUT EARLYRTG CHANNEL PUT INDIES LATERTG 1.000 LEADIN 0.653 1.000 LEADOUT 0.786 0.561 1.000 EARLYRTG 0.484 0.317 NS 1.000 CHANNEL -0.324 NS -0.284** -0.235** 1.000 PUT 0.541 0.360 0.654 NS NS 1.000 INDIES NS NS 0.198* NS -0.244 NS 1.000 [27] Unless labeled otherwise, all correlations significant at p. <0.001. NS (Not significant) *indicates p <.05 **indicates p <.01 [28] LATERTG-late news rating, LEADIN-lead-in show rating, LEADOUT-lead-out show rating, EARLYRTG-early news rating, CHANNEL-channel number, PUT-number of persons using television in the market, INDIES-number of independent stations in the market. BARTLETT CHI-SQUARE STATISTIC: 375.616 DF= 21 PROB= 0.000 -------------------------------------------------------------- As predicted there are strong correlations between the late news rating and both the lead-in and lead-out programs. (The correlation between the late news ratings and the lead-in program are a bit deflated compared to the correlation between late news rating and lead out program due to using the full half-hour rating for the lead-in show compared to the rating of just the first quarter-hour of the lead-out show. The lead-in program ratings are not listed in quarter-hour increments in the ratings books.) Also as predicted, there was a strong correlation between a station's early news rating and its late news rating. As predicted this relationship was not as strong as the effect of the lead-in show. The expectation that lower channel assignments would garner higher ratings was confirmed. Also confirmed was the expectation that ratings would be strongly correlated with PUT levels during the news time. Contrary to expectations, there was no statistically significant relationship between a station's late news ratings and the number of independent stations in the market. (This is likely due to relatively high levels of cable penetration in most markets which leads to a uniformity of viewing options between different markets.) Also, contrary to expectation, there were statistically significant differences on late news ratings between stations with different network ownership or affiliation. Table 2 Late News Ratings of Differing Network Affiliates NETWORK = 1 (ABC) N OF CASES 43 MEAN 5.430 STANDARD DEV 3.285 NETWORK = 2 (CBS) N OF CASES 43 MEAN 7.407 STANDARD DEV 3.686 NETWORK = 3 (NBC) N OF CASES 46 MEAN 6.630 STANDARD DEV 3.241 BARTLETT TEST FOR HOMOGENEITY OF GROUP VARIANCES CHI-SQUARE = 0.865 DF= 2 PROBABILITY = 0.649 ANALYSIS OF VARIANCE SOURCE SUM OF SQUARES DF MEAN SQUARE F PROBABILITY BETWEEN GROUPS 85.356 2 42.678 3.679 0.028 WITHIN GROUPS 1496.636 129 11.602 ------------------------------------------------------------------------------- A one-way analysis of variance, (Table 2) shows a statistically significant difference between the highest rated network (CBS) and the lowest rated network (ABC). Even when lead-in effect was controlled for (making lead-in rating a covariate) there were clear statistical differences between networks. TABLE 3 Late News Ratings of Differing Time Zones TZ = 1 (Eastern) N OF CASES 51 MEAN 5.588 STANDARD DEV 2.347 TZ = 2 (Central) N OF CASES 52 MEAN 8.183 STANDARD DEV 3.840 TZ = 3 (Mountain) N OF CASES 11 MEAN 7.773 STANDARD DEV 3.036 TZ = 4 (Pacific) N OF CASES 16 MEAN 2.719 STANDARD DEV 1.032 SUMMARY STATISTICS FOR LATERTG BARTLETT TEST FOR HOMOGENEITY OF GROUP VARIANCES CHI-SQUARE = 31.462 DF= 4 PROBABILITY = 0.000 ANALYSIS OF VARIANCE SOURCE SUM OF SQUARES DF MEAN SQUARE F PROBABILITY BETWEEN GROUPS 446.334 4 111.583 12.478 0.000 WITHIN GROUPS 1135.659 127 8.942 ------------------------------------------------------------------------------- As anticipated, a one-way analysis of variance (Table 3) suggests there are indeed different ratings levels to be associated with different time zones and times in which the late news aired. Those shows in the central and mountain time zones with ten p.m. news shows had higher ratings than those in the eastern and pacific time zones with eleven p.m. news shows. (See Diagram 1). Diagram 1 [--- Pict Graphic Goes Here ---] A step-wise regression was performed using four of the correlated variables to provide a predictive model for late news rating performance. Table 4 suggests that four variables account for about 80% of the variance in late news ratings. ------------------------------------------------------------------------ TABLE 4 Determinants of Late Local News Ratings STEPWISE REGRESSION WITH ALPHA-TO-ENTER=0.150 AND ALPHA-TO-REMOVE=0.150 STEP= 1 ENTER LEADOUT R= 0.786 RSQUARE= 0.617 STEP= 2 ENTER EARLYRTG R= 0.866 RSQUARE= 0.750 STEP= 3 ENTER LEADIN R= 0.881 RSQUARE= 0.776 STEP= 4 ENTER PUT R= 0.890 RSQUARE= 0.793 Of the four variables the lead-out show accounted for the most variance, followed by the early news rating, the lead in show, and the PUT level at the time of the late newscast. When the lead-out show is not counted as part of the regression equation, Table 5 suggests that four factors can explain about 70% of the variance in the late news ratings. ------------------------------------------------------------------------ TABLE 5 Determinants of Late Local News Ratings (Excluding Lead-out Rating) STEPWISE REGRESSION WITH ALPHA-TO-ENTER=0.150 AND ALPHA-TO-REMOVE=0.150 STEP= 1 ENTER LEADIN R= 0.653 RSQUARE= 0.427 STEP= 2 ENTER PUT R= 0.731 RSQUARE= 0.534 STEP= 3 ENTER EARLYRTG R= 0.826 RSQUARE= 0.682 STEP= 4 ENTER CHANNEL R= 0.836 RSQUARE= 0.699 ------------------------------------------------------------------------ Of the four variables, the lead-in show accounted for the most variance, followed by the PUT level, the channel's early news rating, and the channel number. DISCUSSION The results suggest that structural factors indeed account for the large proportion of variation in late local news ratings. The strongest correlations are between late news ratings and the shows which follow and precede the news. Such a relationship points to the key interdependence between local affiliates and networks. A strong performance by the local news can have a big bearing on the show which follows. A strong performance by network or syndicated programming can also have a big bearing on the late local news program. On the night of Johnny Carson's final appearance on the Tonight Show, the NBC station's anchor in Chicago paid tribute to what he termed the "Carson factor."[29] He suggested that NBC local news shows have benefited over the past 30 years from the lead-out effect of the popular late-night show. The strong relationship between late news shows and their lead-in and lead-out shows also adds credence for the notion of a relatively passive audience viewing pattern despite the advent of remote control devices that allow for easy zapping. It also puts into question basic premises of economic models of audience behavior, information processing models, and uses and gratifications approaches that suggest an active audience member choosing the news show which best meets his or her needs. Instead, there appear to be clear audience flow effects from one show to the next. There is some evidence of audience loyalty in terms of the significant positive correlation between early news and late news ratings. This lends support for the notion of a "news leader" in many communities. This is also perhaps, partly related to network affiliation, noting that contrary to expectations, significant differences do occur between CBS, NBC and ABC stations. An important follow-up analysis would follow the individual viewer as a unit of analysis to determine if individuals demonstrate station loyalty--watching the early and late news on the same channel, or whether the individual who is able to watch both newscasts seeks diversity in news programming, or whether s/he will choose to watch news at one time period and entertainment programming at another. The significant differences between time zones in which ten p.m. newscasts appear to significantly outperform eleven p.m. newscasts suggests news stations that indeed garner a high proportion of a station's earnings in the eastern and pacific time zones might consider the value of a change in timing of prime-time and news programming. Indeed there is evidence that suggests that a trend may be underway in which Americans are adjusting their daily schedules earlier and that television programmers, especially in the eastern and pacific time zones, are reacting to that change.[30] The regression equations which suggest that the bulk of a station's news ratings can be predicted using general structural and program loyalty factors suggest that these kinds of variables are far more important from a predictive standpoint than are specific concerns regarding content or anchorpersons' Q scores. 75-word Abstract In this paper, the author establishes a strong link between late TV news ratings and structural factors such as lead-in and lead-out effect, the total number of persons using television, and channel position. The author also establishes a link between late TV news ratings and loyalty factors as measured by early TV news ratings and network affiliation. Finally, the author establishes a strong link between late news rating and time-zone. 150-word Abstract In this paper, the author establishes a strong link between late TV news ratings and structural factors such as lead-in and lead-out effect, the total number of persons using television, and channel position. Newscasts preceded or followed by strong shows will typically garner significantly higher ratings. The author also establishes a link between late TV news ratings and loyalty factors as measured by early TV news ratings and network affiliation. Late newscasts on stations with strong ratings on their early news shows will typically fare significantly better in the ratings than those with weaker earlier ratings. Finally, the author establishes a strong link between late news rating and time-zone. The author argues the significantly lower ratings for newscasts on the two coasts is likely due to the later time in which the newscasts are aired (11 p.m. versus 10 p.m.). Structural and "Loyalty" Determinants of Late Local News Ratings by Dwight DeWerth-Pallmeyer Assistant Professor Department of Speech Utica College of Syracuse University 1600 Burrstone Road Utica, NY 13502-4892 (H) 315-733-9130 (O) 315-792-3086 For Submission to Radio-Television Journalism Division AEJMC In c/o Marcia Z. Guckes Media Communications Department Webster University, St. Louis, MO 63110 March 15, 1994 [1] Boemer, Marilyn Lawrence, "Correlating Lead-in Sho w Ratings with Local Television News Ratings," Journal of Broadcasting & Electronic Media 32:89-94, (1987). [2] "Knoxville T V Drops its Late Night News," Broadcasting, (May 13, 1991, p 36). [3] W ebster, James G. and Lichty, Lawrence W., Ratings Analysis: Theory and Practice , (Hillsdale, N.J.: Lawrence Erlbaum Associa tes, Publishers, 1991.) [4] Wulfemeyer, K. Tim, "The Interests and Pref erences of Audience for Local Television News," Journa lism Quarterly 59-60:323-328, (1983). [5] Webster, James G., and Waksh lag, Jacob J., "A Theory of Television Program Choice, " Communication Research 10:430-446, (1983). [6] Cooper, Roger, "An Ex panded, Integrated Model for Determining Audience Exposure to Televisio n," Journal of Broadcasting & Electronic Media 37:401-418, (1993) p. 403 . [7] Webster, James G., and Newton, Gregory D., "Structural Determinan ts of the Television News Audience," Journal of Broadc asting & Electronic Media 32:381-389, (1988) p. 382. [8] Webster and Wakshlag. [9] Tiedge, James T. and Ksobiech, Kenneth J., "The Sandwich Programming Strategy: A Case of Au dience Flow," Journalism Quarterly 65:376-383, (1988). [10] Webster an d Newton. [11] Boemer. [12] Eastman, Susan Tyler, Head, Sydney W. Kl ein, Lewis, Broadcast/Cable Programming: Strategies and Practices, 3rd ed., (Belmont, C.A.: Wadsworth Publishing Co., 1989). [13] Goodhardt, G.J., Ehrenberg, A.S.C., Collins, M.A., The Television Audience: Patterns of Viewing, 2nd ed., (Aldershot, U.K., 1987), p. 48. [14] Webster and Newton. [15] WLS Television News Director, Intervie w, Fall (1988). [16] Eastman, p. 219. [17] Wulfemeyer, p.325. [18] 17Webster, and Lichty. [19] Neuman, W. Russell, The Future of the Mass Audience, Cambridge, U.K., (Cambridge University Pres s, 1991). [20] McDonald, Daniel G. and Reese, Stephen D., "Television News and Audience Selectivity," Journalism Quarterly 24:763-768. [21] 20Webster and Newton. [22] 21Webster and Wakshlag. [23] 22Owen, B.M., Beebe, J.H., & Manning, W.G., Jr. Television Econom ics. Lexington, MA.: (Lexington Books, 1974); Webst er, James G., "Cable Television's Impact on Audiences for Local News," Journalism Quarterly, 61: 419-422, (1984); Webster, J ames G., "Audience Behavior in the New Media Environment," Journal of Com munication, 36(3): 77-91, (1986); Webster and Newton. [24] 23Barwise, Patrick and Ehrenberg, Andrew, Television and its Audi ence, (London: Sage Publications Ltd., 1988). [25] W MAQ-TV 10p.m. newscast, (May 22, 1992). 25"More people Not Ready for Pr ime Time," The Washington Post, (January 18, 1992, p.A l). [26] WMAQ-TV 10p.m. newscast, (May 22, 1992). [27] ore people Not R eady for Prime Time," The Washington Post, (January 18, 1992, p.Al). [28] oemer, Marilyn Lawrence, "Correlating Lead-in Show R atings with Local Television News Ratings," Journal of Broadcasting & Electronic [29] Media 32:89-94, (1987). _"Knoxville TV Drops its Late Night News," Broadcasting, (May 13, 1991, p 36). [30] _Webster, James G. and Lichty, Lawrence W., Ratings Analysis: Theory an d Practice, (Hill
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