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Subject: AEJ 95 DhumeN SCI Predictors of channel exposure to risk messages
From: Elliott Parker <[log in to unmask]>
Reply-To:AEJMC Conference Papers <[log in to unmask]>
Date:Sun, 4 Feb 1996 16:37:31 EST
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                Predictors of channel exposure...
Predictors of Channel Exposure and
of Topic-Specific Attention
to Messages about Risk
 
 
 
 
 
Nandita Dhume and Sharon Dunwoody
School of Journalism and Mass Communication
University of Wisconsin-Madison
821 University Avenue,
Madison, WI 53706
[log in to unmask]
 
 
Marty Kanarek
Department of Preventive Medicine and
Institute for Environmental Studies
University of Wisconsin-Madison
502 N. Walnut St.
Madison, WI 53706
 
 
and
 
 
Kenneth Bro
Wisconsin Division of Health
144 E. Washington Ave.,
Madison, WI 53706
 
 
 
 
 
 
 
Presented at a SCIgroup session, Association for Education in Journalism
 
            and Mass Communication, Washington, DC, August 1995.
 
This work was funded by the University of Wisconsin Sea Grant Institute
 
            under grants from the National Sea Grant College Program, National
 
        Oceanic and Atmospheric Administration, U.S. Department of Commerce and
 
            from the State of Wisconsin.
NA90AA-D-SG469, R/PS-42
 
 
 
 
 
 
 
 
 
 
 
 
 
Predictors of Channel Exposure and of Topic-Specific Attention to
 
       Messages about Risk
 
 
Nandita Dhume, Sharon Dunwoody, Marty Kanarek and Kenneth Bro
University of Wisconsin-Madison and Wisconsin Division of Health
Madison, WI
 
 
 
Abstract
 
 
 
Risk communicators need to make more sophisticated choices of channels
 
            in which to provide messages. In order to do so, it is imperative to
 
          understand the factors that lead to channel selection by individuals
at
 
            risk. Researchers argue that judgments of channel cost and message
 
        relevance both should influence channel preference.
 
This was tested by surveying Wisconsin anglers (N=333) regarding their
 
            use of information channels particularly in the context of risks
posed
 
            by eating sport-caught fish. This study tests channel cost, channel
 
         utility, as well as two dimensions of risk judgment and issue salience
 
            as predictors of channel exposure and attention to risk messages
within
 
            those channels.
 
As hypothesized, channel utility and one dimension of issue salience
 
          (level of worry) predicted to attention. Other findings suggest that
 
          type of channel, type of risk, and the relationship between dimensions
 
            of issue salience play an important role in predicting channel use.
 Predictors of Channel Exposure and of
Topic-specific Attention to Messages about Risk
 
        Risk communication scholars, among others, often examine information
 
                channel as an independent variable in an attempt to understand
the
 
             effects, if any, that channel selection may have on receivers. This
 
              study looks at a prior stage in the communication process,
examining
 
               possible predictors of channel use. Unlike the vast majority of
risk
 
               communication studies, here channel use will be treated as a
dependent
 
                 variable.
        The purpose of the former type of study (where channel use is an
 
            independent variable) typically is to determine the degree to which
 
              channel use is a predictor of behavior change, particularly
risk-taking
 
                 behavior. Information campaigners, risk communicators, and
other
 
           scientists interested in modifying or predicting behavior are often
 
              interested in the effects of factors such as the amount of
exposure to
 
                 channels of information and the amount of attention paid to
information
 
                 within such channels.
        Such research is sender-oriented and focuses on the communication
 
             process after an individual has encountered a message. For example,
 
              channel use has been studied not only as a predictor of
risk-taking
 
              behavior (Gantz et al., 1990) and of beliefs about science and
 
         technology (Elliott & Rosenberg, 1987) but of political behavior (Feld
 
                man  & Kawakami, 1991) and of levels of knowledge (Culbertson &
Stempel,
 
                 1986).
        These studies operate from the perspective of the communicator. Their
 
                 assumption is that channel use will have some sort of impact on
the
 
              behavior of individuals. Risk scholars employing this approach are
 
             attempting to assess the extent to which particular channels of
 
          information will change or moderate risk-taking behavior. Little or no
 
                 effort is spent on discovering the channels that individuals
are
 
           predisposed to selecting.
        The process of communication, however, is not unidirectional, from
 
              sender to receiver. Rather, individuals may choose from a variety
of
 
               media channels to suit different situations. Uses and
gratifications
 
               research (Katz et al., 1974) for example, conceives of
individuals as
 
                actively using channels of communication to satisfy the needs of
their
 
                 current social situations. Factors that are associated with
channel
 
              selection and use need to be explored in order to better explain
and
 
               predict communication processes.
        Some risk communication scholars (for example, Krimsky & Plough, 1988)
 
                 suggest that, rather than embedding messages in predetermined
channels,
 
                 it would be more profitable to first determine what channels
best suit
 
                 the information needs of individuals. These researchers
subscribe to the
 
                 belief that individuals are rational beings who will use
channels that
 
                 meet their needs. Factors that predict to those channel
selections,
 
              thus, need to be determined to fully explore the communication
process.
        This paper examines variables that could potentially impact channel
 
               use, our dependent variable. The study first makes a distinction
between
 
                 exposure to a channel and attention to specific content within
a channel
 
                 as two distinct measures of channel use. Then, patterns in
channel
 
             exposure and the amount of attention paid to particular types of
stories
 
                 by Wisconsin anglers are studied within the context of
information about
 
                 the health risks associated with eating sport-caught fish.
 
Channel use: Exposure vs. Attention
 
        Communicators commonly select exposure to a channel as the primary
 
              measure of channel use (for example, Gerbner et al., 1984).
However,
 
               other researchers have found that attention to specific types of
 
           information in a channel rather than mere channel exposure is a much
 
               stronger predictor of channel effects (for example, McLeod &
McDonald,
 
                 1985). Chaffee & Schleuder (1986), for example, found that
attention to
 
                 media news in specific channels was a significant predictor of
knowledge
 
                 about public affairs and politics even after controlling for
channel
 
               exposure.
        Such work suggests that exposure over time to any single channel is not
 
                 a sufficient measure of channel use if one is interested in
information
 
                 effects with respect to a particular issue or content area.
Rather,
 
              attention to particular content within channels should be a
stronger
 
               measure of channel use. This study will explore factors that are
 
           associated with both channel exposure and levels of attention to
 
           specific content within specific channels.
 
Predictors of Channel Use
 
        Individuals select channels based on a combination of factors. Some of
 
                 these factors may be receiver-oriented, others may be related
to the
 
               issue or topic of interest, and still others may be related to
perceived
 
                 channel characteristics.
        Receiver attributes: Many researchers have sought audience attributes
 
                 that influence channel selection. Typical of such work is a
study of
 
               senior citizens by Goodman (1992) which found that education,
age,
 
             income, and living arrangements were associated with exposure to
chan
 
               nels. Other audience attributes uncovered by researchers include
social
 
                 and psychological factors such as cosmopolitan lifestyles and
need for
 
                 activation (Donohew et al., 1987).
        We will employ a variety of individual characteristics in this study
 
                but will use them primarily as control variables in our
regression
 
             equations. Our focus will be on variables discussed in the next two
 
              categories.
        Perceived issue/topic attributes: Message characteristics such as issue
 
                 salience are likely to have an impact on channel use. Issue
salience in
 
                 the context of risk can be characterized as the extent to which
an
 
             individual finds a risk personally relevant in the sense that it
poses a
 
                 hazard to him or herself. That is, the greater the individual's
 
          assessment of a risk, the more attention he or she should pay to
 
           risk-related messages. Here, it is important to note the distinction
 
               between individuals' personal (or perceived) judgment of risk and
the
 
                calculated statistical probability of that risk taking place.
        For the purposes of this study the term "personal risk judgment"
 
            denotes an individuals assessment of his or her level of risk.
Whether
 
                 or not this assessment is accurate (in keeping with scientific
risk
 
              estimates) is not discussed in this paper as accuracy does not
have a
 
                bearing on our research questions that is, we do not hypothesize
that
 
                accurate risk judgments will impact channel use.
         Further, the concept of risk judgment includes not only individuals'
 
                 evaluations of their personal likelihood of coming to harm but
the
 
             additional dimension of worry generated by the hazard. Dunwoody and
 
              Neuwirth (1991) have characterized risk judgment in terms of these
two
 
                 conceptually distinct dimensions -- cognition and affect. The
cognitive
 
                 dimension is the individual's perception of his or her
likelihood of
 
               facing adverse consequences of a risk action (for example, the
 
         likelihood of getting sick from eating contaminated fish). The
affective
 
                 dimension deals with the level of worry generated by the risk.
        It is likely that these dimensions tap into the concept of issue
 
            salience; that is, the higher one rates one's own chances of getting
 
               sick and/or the more worried one is about getting sick
personally, the
 
                 more one should consider the issue of fish contamination (in
this case)
 
                 to be important. The impact of issue salience on channel use
will be
 
               examined in this study via measures of cognitive and affective
risk
 
              judgments.
        Perceived channel attributes: Rubin (1993) argues that apart from
 
             social and psychological factors, attitudes about a medium or
channel
 
                and its content, as well as media orientations, play a role in
channel
 
                 use. Individuals' attitudes about channels can be studied in a
number of
 
                 ways. Johnson & Meischke (1992), for example, asked a sample of
women to
 
                 evaluate channels from which they had received cancer-related
 
        information in terms of three channel dimensions: editorial tone
 
           (credibility), communication potential (presentation and style), and
 
               utility. Similarly, Marin and Marin (1990) analyzed the perceived
 
            credibility of channels and of sources of AIDS  information within a
 
               sample of Hispanics.
        Sitkin et al. (1992) have offered a model that is based on how
 
          individuals in organizations select channels. They find associations
 
               between perceptions of what they call data-carrying capacity (the
degree
 
                 to which a channel is able to efficiently convey task-relevant
data),
 
                symbol carrying capacity (the degree to which a channel is able
to
 
             transfer symbolic meaning), and media use.
        Chaffee (1986) has pointed to two concepts that he thinks are important
 
                 predictors of channel exposure. It is these two concepts that
will be
 
                central to our analysis. According to Chaffee, the "sources one
consults
 
                 for information ... are determined mainly by (a) their
accessibility and
 
                 (b) the likelihood that they will contain the information one
might be
 
                 seeking" (p. 64).
        Chaffee characterizes channel accessibility in terms of both the
 
            frequency with which a source attempts to communicate with a
receiver
 
                and the physical and psychological ease with which the receiver
can use
 
                 the channel. Since we are studying receivers here, not sources,
 
          accessibility for the purposes of selective exposure will be measured
in
 
                 terms of the latter characteristics in this study. This means
that
 
             perceived channel accessibility or channel access cost is
determined by
 
                 perceived cost: time, and energy -- in other words, the effort
an
 
            individual feels that he or she must expend in order to use that
 
           particular channel.
        The second factor that Chaffee articulates is perceived channel
 
           relevance or utility, which refers to the perceived likelihood that a
 
                channel will contain information that is useful. This study
defines
 
              channel utility not only by the amount of information available
through
 
                 a channel but the perceived accuracy of that information.
        Although Chaffee proposed these two predictors of channel use more than
 
                 a decade ago, little research has attempted to explore their
actual
 
              relationship to channel choices. In a recent convention paper,
Neuwirth
 
                 and Dunwoody (1994) tested the argument by asking a sample of
young
 
              adults about their use of information channels to learn about the
risk
 
                 of AIDS. They found that cost of channel access was a
significant
 
            predictor of channel exposure, while respondents' estimates of the
 
             utility of AIDS information in particular channels served as a
predictor
 
                 of topic-specific exposure. Thus, although both concepts did
indeed
 
              predict to channel use, they each predicted to a different
dimension of
 
                 such use.
 
Hypotheses and Research Questions
 
        This paper examines the extent to which channel accessibility (cost)
 
                and channel utility (relevance) will predict to channel exposure
and to
 
                 attention to a specific type of message within those channels.
Neuwirth
 
                 and Dunwoody's (1994) work suggests that measures of utility
and
 
           relevance may predict to different dimensions of channel use,
 
        specifically that cost may be more closely related to exposure but that
 
                 judgments of relevance, in contrast, may be more closely
related to
 
              attention measures. We test these notions in the following two
 
         hypotheses:
        Hypothesis 1: Higher levels of perceived channel cost will be
 
         associated with lower levels of channel exposure.
        Hypothesis 2: Higher levels of perceived channel utility will be
 
            associated with higher levels of attention.
        Issue salience, on the other hand, should be entirely a predictor of
 
                attention rather than exposure. We, thus, hypothesize:
        Hypothesis 3: Higher levels of personal risk likelihood will be
 
           associated with higher levels of topic-specific attention.
        Hypothesis 4: Higher levels of personal worry will be associated with
 
                 higher levels of topic-specific attention.
        Finally, since cognitive and affective dimensions of risk judgment have
 
                 been shown to be conceptually distinct (Dunwoody, Dhume, Bro
and
 
           Kanarek, 1995; Dunwoody & Neuwirth, 1991), we ask the following
research
 
                 question:
        Which dimension of issue salience (personal risk likelihood or personal
 
                 worry) is a better predictor of topic-specific attention?
        Hypotheses were examined for four channels of communication --
 
           newspapers, television, radio, and fishing magazines -- using data
 
             collected from a sample of Wisconsin anglers. Independent variables
 
              included not only the four central concepts of channel cost,
channel
 
               utility, personal risk likelihood, and personal worry but also
 
         demographic features such as individuals' age, gender, level of
 
          education, income, and race.
 
 
 
 
The Risk of Eating Sport-Caught Fish in Wisconsin
 
        Contamination of sport fish in the Great Lakes and other bodies of
 
              water in Wisconsin presents health threats that are sometimes
difficult
 
                 to measure. Nonetheless, scientists are convinced that the
threats are
 
                 real, and states in the Great Lakes basin (Illinois, Indiana,
Michigan,
 
                 Minnesota, New York, Ohio, Pennsylvania and Wisconsin) since
the early
 
                 1970s have issued annual consumption advisories that recommend
fish to
 
                 avoid as well as ways to prepare fish for eating that minimize
exposure
 
                 to chemicals. Wisconsin tests sport fish for polychlorinated
biphenyls
 
                 (PCBs), DDT, toxaphene, chlordane, dieldrin, mercury and
dioxin.
        Among that cocktail of chemicals, PCBs and mercury have been singled
 
                out for the greatest attention by state agencies. According to
the
 
             state's advisory (Health Guide, April 1994), PCBs have been linked
to
 
                developmental and growth problems in infants born to women who
regularly
 
                 eat contaminated fish, and long-term consumption is also
suspected of
 
                causing cancer. The chemical, long used by industry and now
buried in
 
                the sediments of the Great Lakes, works its way up the food
chain and
 
                accumulates in the fat of fish. Bigger fish bring with them
potentially
 
                 higher contaminant loads.
        Mercury is more of a problem in inland lakes and waterways. Naturally
 
                 present in many water bodies and introduced by industrial
emissions to
 
                 air and surface water in others, it is stored throughout the
body of a
 
                 fish, particularly in muscle tissue. Mercury is toxic and
ingesting
 
              large amounts can harm the central nervous system and may affect
body
 
                movement and senses of touch, taste and sight. Unlike PCBs,
mercury can
 
                 be excreted from the system. But fish excrete mercury at a very
slow
 
               rate, so the highest levels of the contaminant are still found in
large,
 
                 old fish.
 
Methods
 
        The sample in this study is comprised of anglers in the state of
 
            Wisconsin. Through the systematic random sampling of fishing
licenses
 
                from seven Wisconsin counties, 786 names and addresses of
anglers were
 
                 collected. These anglers were sent a mail questionnaire.
Ultimately, 198
 
                 were returned by the post office as undeliverable. Of the
remaining 588
 
                 anglers, an initial and two follow up mailings elicited a total
of 333
 
                 responses, a response rate of 57%.
        Dependent variables: The eight dependent variables in this study were
 
                 both exposure and attention to each of the following channels:
(a)
 
             newspapers; (b) television news; (c) radio news; (d) fishing
magazines.
        Channel exposure was measured by evaluating responses to the question
 
                 "Over the past seven days, how many days did you read a
newspaper
 
            (television/ radio)?" This was immediately followed by the attention
 
               question: "If you were to encounter a story about fish
contamination in
 
                 your newspaper, how much attention would you pay to it?"
Responses to
 
                this latter question ranged from a lot of attention ( scored 3)
to no
 
                attention (0).
        Exposure to fishing magazines was determined by counting the number of
 
                 responses to the question "Do you or someone in your household
subscribe
 
                 to or regularly read any fishing publications (e.g. In
Fisherman, Woods
 
                 and Waters)? If yes, please list them." Topic-specific
attention to
 
              fishing magazines was measured in the same way as it was for the
other
 
                 three channels; that is, respondents were asked to indicate the
degree
 
                 of their attention to potential articles regarding fish
contamination.
        The mean, median, and standard deviation for these dependent variables
 
                 can be found in Table 1.
        Independent variables: The primary independent variables for this study
 
                 were channel cost, channel utility, cognitive risk judgment,
and
 
           affective risk judgment. These were measured as follows.
        1. Channel cost: Respondents were asked to rate the effort (in terms of
 
                 cost, time, and energy) of using the four channels listed
above; that
 
                is, they were asked whether a accessing a channel would require
high
 
               effort (effort score=3), some effort( 2), little effort (1) or no
effort
 
                 (0). Table 2 provides descriptive statistics for channel cost
for these
 
                 four channels and Table 6 provides measures for the same
variable but
 
                for other channels.
        2. Channel utility: Respondents were asked to evaluate the usefulness
 
                 of fish contamination information that they would find in each
channel.
 
                 Channels were rated as very useful (utility score = 2),
somewhat useful
 
                 (1) or as not useful (0). Usefulness was defined as a
combination of
 
               amount of detailed information and accuracy of the channel.
Descriptive
 
                 statistics for channel utility are presented in Table 3.
        3. Cognitive risk judgment: Respondents responded to the following
 
              question on a scale of 0 to 100: "How likely is it that you
personally
 
                 will become ill from eating fish caught in Wisconsin waters or
the Great
 
                 Lakes? (0 = absolutely no chance of getting sick; 100 = certain
to get
 
                 sick).
        4. Affective risk judgment: Respondents were again asked to respond on
 
                 a scale of 0 to 100: "How worried are you personally about
becoming sick
 
                 from eating fish caught in Wisconsin waters or the Great Lakes?
(0 = not
 
                 at all worried; 100 = the most worried you could ever be).
Table 4
 
             provides summary statistics for both cognitive and affective
dimensions
 
                 of risk.
        5. Demographics: Demographic variables in this study were gender, year
 
                 of birth (age), level of education, income, and race.
 
Results
 
        The hypotheses were tested by conducting regression analyses.
 
         Significant regression variables and their beta values are available in
 
                 Table 5. The findings for each hypothesis are discussed here,
 
        individually.
        Hypothesis 1: Higher levels of perceived channel cost will be
 
         associated with lower levels of channel exposure.
        This hypothesis is not supported. Channel cost was not associated with
 
                 exposure to any of the four channels of communication. It was,
however,
 
                 positively associated with topic-specific attention to
newspapers and
 
                television. In other words, the more effort individuals felt
they needed
 
                 to access newspapers and television, the more likely they were
to pay
 
                attention to stories regarding fish contamination within those
media.
        Hypothesis 2: Higher levels of perceived channel utility will be
 
            associated with higher levels of channel attention.
        This hypothesis is supported. In addition, the data suggest an even
 
                larger pattern. Channel utility, unlike channel cost, was
significantly
 
                 associated with exposure as well as with attention for all four
 
          channels. The more useful individuals considered information in a
 
            channel, the more likely they were to use that channel in terms of
both
 
                 exposure and attention.
        Hypothesis 3: Higher levels of personal risk likelihood will be
 
           associated with higher levels of topic-specific attention.
        Contrary to our expectations, personal risk likelihood was
 
      significantly associated with only one of the dependent variables --
 
               exposure to newspapers. The negative beta indicates that greater
use of
 
                 newspapers is associated with lower estimates of coming to harm
from
 
               eating sport-caught fish. This hypothesis, thus, is not
supported.
        Hypothesis 4: Higher levels of personal worry will be associated with
 
                 higher levels of topic-specific attention.
        As hypothesized, personal worry was positively associated with
 
          attention for all four channels of communication. The more worried an
 
                individual was about becoming sick from eating sport-caught
fish, the
 
                more likely he or she was to pay attention to stories or
articles about
 
                 fish contamination in any of the four channels.
        Demographics: Demographic independent variables that were included in
 
                 the analyses were gender, age, level of education, and income.
With the
 
                 exception of age, there is little in the way of patterns to
analyze.
        y Gender was significantly related only to newspaper exposure and
 
             attention with males using the newspaper more than females and
paying
 
                more attention to newspaper stories about contaminated fish than
 
           females.
        y Age, not surprisingly, was positively related to three of the four
 
                exposure variables. The older an individual, the more likely he
or she
 
                 was to be exposed to newspapers and television; and the more
likely he
 
                 or she was to attend to stories about fish contamination in
newspapers.
        On the other hand, the younger the angler, the more likely he or she
 
                was to be exposed to fishing magazines.
        y Level of education was significantly related to only one of the
 
             dependent variables -- exposure to newspapers. The higher the level
of
 
                 education, the more likely the angler was to be exposed to
newspapers.
        y Income was positively related to exposure to radio news and public
 
                affairs programming as well as to the number of fishing
publications
 
               that were subscribed to.
        y Race was negatively associated with exposure to radio news and public
 
                 affairs suggesting that Caucasian anglers were more likely to
use this
 
                 channel of information.
 
Discussion
 
        Three patterns emerge on examination of the results. First, our
 
           exploration of the extent to which channel cost and utility predicted
to
 
                 anglers' use of channels for information about contamination in
 
          sport-caught fish supported the value of one dimension -- utility --
but
 
                 not the other. In this study, perceived cost of a channel
played no role
 
                 whatsoever in anglers' tendency to use a channel for fish
contamination
 
                 information. Rather, the major predictor of channel exposure
and
 
           attention was the perception of the relevance of information
available
 
                 in a particular channel.
        A possible reason for the failure of channel cost to predict to channel
 
                 use could be that the channels examined in this study are not
 
        cosnsidered to be costly. Cost measures were collected for a wide array
 
                 of channels and these indicate that there is sufficient
variance in
 
              measures of channel cost (see Table 6). However, as exposure and
 
           attention measures were available only for four channels (newspapers,
 
                television, radio and fishing magazines), data were not amenable
to
 
              including the other channels of information. Evidently, these four
 
             channels are not perceived as costly and the lack of variance makes
it
 
                 difficult to see the extent to which channel cost would be a
predictor
 
                 of channel use. We suspect, however, that channel cost would
predict to
 
                 channel exposure if more "costly" sources of information such
as
 
           physicians, government officials, and written materials from
 
       environmental agencies were included in the study.
        Another pattern suggests that in the case of information regarding fish
 
                 contamination, anglers tend not to discriminate between
exposure and
 
               attention with respect to channel utility. As hypothesized,
channel
 
              utility predicted to topic-specific attention. However, channel
utility
 
                 also predicted to channel exposure. Although the latter finding
was not
 
                 predicted, it is not implausible. Information about
contamination in
 
               fish while available through many different channels is not
plentiful.
 
                 In addition, risks incurred from eating sport-caught fish are
low with
 
                 little issue salience for anglers.
        It is possible that the impact of channel utility on topic-specific
 
               attention as well as on channel exposure stems from a blurring of
 
            distinctions between the two. In the case of a low-level,
low-salience
 
                 risk with limited available information, anglers are not
actively
 
            seeking fish contamination information. Rather, they may access it
when
 
                 they encounter it during regular channel use. Thus, there may
be little
 
                 difference between exposure and attention. Type of issue
should,
 
           therefore, be a variable rather than a constant when predicting to
 
             channel use.
        A third finding was that cognitive risk estimates fail to predict to
 
                channel use. We found support for our hypothesis that worry
estimates
 
                predict to levels of topic-specific attention. However, our
other
 
            measure of issue salience -- likelihood estimate -- did not have an
 
              impact on level of attention.
        It may be that likelihood estimates predict to worry estimates, a
 
             theory that is supported in the findings of Griffin et al.(1994).
In a
 
                 recent convention paper, these researchers found that personal
risk
 
              likelihood predicts quite strongly to worry about a risk. This
indicates
 
                 that cognitive judgments of risk may act indirectly, not
directly, on
 
                channel use.
        In summary, it is likely that when cost is not a factor, judgment of
 
                channel utility will be the most important predictor of channel
use.
 
               Channel cost should not be dismissed as a predictor, however. The
study
 
                 looked at a wide array of channels and found much variance in
perceived
 
                 cost. A comparison of Tables 2 and 6 illustrates this point.
Future
 
              research needs to take both cost and utility into account over a
variety
 
                 of information channels.
        In addition, risk scholars should consider type of risk as a variable
 
                 rather than as a constant. Low-level risks particularly those
with
 
             clearly evident benefits should be compared with high-level risks
that
 
                 have no apparent benefits. Furthermore, the relationship
between
 
           different dimensions of risk perception should be evaluated so as to
 
               achieve a better understanding of channel use.
        Rather than focusing solely on the effects of channels chosen by
 
            information providers, it is imperative that risk communication
scholars
 
                 understand the process by which individuals select channels to
inform
 
                themselves. Risk communicators need to be aware of factors that
lead to
 
                 channel use in order to provide information to individuals at
risk as, a
 
                 better understanding of the predictors of channel use will
foster
 
            communication that is consistent with the channel exposure and
attention
 
                 of those at risk.
 References
 
Chaffee, S.H. (1986). Mass media and interpersonal channels:
 
       competitive, convergent or complementary? In G. Gumpert & R. Cathecart
 
                 (eds.), Inter/Media: Interpersonal communication in a media
world (3rd
 
                 edition). New York, NY: Oxford University Press.
 
Chaffee, S.H. and J. Schleuder (1986). Measurement and effects of
 
            attention to news media. Human Communication Research, 13, 76-107.
 
Covello, V.T. (1987). Informing people about risks from chemicals,
 
             radiation, and other toxic substances: A review of obstacles to
public
 
                 understanding and effective risk communication. In W. Leiss
(ed.),
 
             Prospects and problems in risk communication, Waterloo: University
of
 
                Waterloo Press.
 
Culbertson, H.M. and G.H. Stempel III (1986). How media use and reliance
 
                 affect knowledge level. Communication Research, 13(4), 579-602.
 
Donohew, L., P. Palmgreen, and J.D. Rayburn (1987). Social and
 
         psychological origins of media use: A lifestyle analysis. Journal of
 
               Broadcasting and Elaectronic Media, 31(3), 255-278.
 
Dunwoody, S. and K. Neuwirth (1991). Coming to terms with the impact of
 
                 communication on scientific and technological risk judgments.
In L.
 
              Wilkins and P. Patterson (eds.), Risky Business, New York, NY:
Greenwood
 
                 Press.
 
Elliott, W.R. and W.L. Rosenberg (1987). Media exposure and beliefs
 
              about science and technology. Communication Research, 14(2),
164-188.
 
Feldman, O. and K. Kawakami (1991). Media use as predictors of political
 
                 behavior: The case of Japan. Political Psychology, 12(1),
65-80.
 
Fischhoff, B., S. Lichtenstein, P. Slovic, S. Derby, and R. Keeney
 
             (1981). Acceptable risk. New York, NY: Cambridge University Press.
 
Gantz, W., M. Fitzmaurice, and E. Yoo (1990). Seat belt campaigns and
 
                buckling up: Do the media make a difference? Health
Communication, 2(1),
 
                 1-12.
 
Gerbner, G., L. Gross, M. Morgan, and N. Signorielli (1984). Political
 
                 correlates of television viewing. Public Opinion Quarterly, 48,
283-300.
 
Goodman, R.I. (1992). The selection of communication channels by the
 
               elderly to obtain information. Educational Gerontology, 18(7),
701-714.
 
Griffin, R.J., S. Dunwoody, F. Zabala and M. Kamerick (1994). Public
 
               reliance on risk communication channels in the wake of a
cryptosporidium
 
                 outbreak. Paper presented to the Society of Risk Analysis
annual
 
           convention, Baltimore.
 
Health Guide for People Who Eat Sport Fish from Wisconsin Waters (April
 
                 1994). Madison, WI: Wisconsin Department of Natural Resources.
 
Johnson, J.D. and H. Meischke (1992). Differences in evaluations of
 
              communication channels for cancer-related information. Journal of
 
            Behavioral Medicine, 15(5), 429-445.
 
 
 
 
Katz, E., J.G. Blumler, and M. Gurevitch (1974). Utilization of mass
 
               communication by the individual. In J.G. Blumler and E. Katz
(eds.), The
 
                 uses of mass communications: Current perspectives on
gratifications
 
              research. Beverly Hills, CA: Sage Publications.
 
Marin, G. and B.V. Marin (1990). Perceived credibility of channels and
 
                 sources of AIDS information among Hispanics. AIDS Education and
 
          Prevention, 2(2), 154-161.
 
McLeod, J. and D. McDonald (1985). Beyond simple exposure: Media
 
           orientations and their impact on political processes. Communication
 
              Research, 12, 3-34.
 
Neuwirth, K. and Dunwoody, S. (1994). Channel access cost and perceived
 
                 utility as predictors of exposure and attention to HIV
information.
 
              Paper presented to the Midwest Association for Public Opinion
Research
 
                 annual conference, Chicago.
 
Rubin, A.M. (1993). Audience activity and media use. Communication
 
             Monographs, 60(1), 98-105.
 
Sitkin, S.B., K.M. Sutcliffe, and J.R. Barrios-Chaplin (1992). A
 
           dual-capacity model of communication media choice in organizations.
 
              Human Communication Research, 18(4), 563-598.
 
Slovic, P. (1987). Perception of risk. Science, 36, 280-285.
 
 
 
Table 1
Dependent Variables: Descriptive Statistics
 
 
 
Channel use:
Mean
Median
Standard Deviation
Newspaper Exposure
5.01
6.0
2.36
Newspaper Attention
2.26
2.0
0.79
Television Exposure
4.81
5.0
2.2
Television Attention
2.37
3.0
0.74
Radio Exposure
4.56
5.0
2.59
Radio Attention
2.18
2.0
0.84
Fishing mag Exposure
0.7
0.0
1.03
Fishing mag Attention
2.28
2.0
0.83
 
 
Newspaper, television, and radio attention were measured in terms of
 
             number of days. Fishing magazine exposure was measured in terms of
 
           number of fishing publications subscribed to.
Attention to all four channels was measured a lot (3); some (2); a
 
           little (1); no attention (0)
 
 
Table 2
Channel Costs
 
 
 
Newspapers
Television
Radio
Fish mags
No effort
24.8%
42.9%
46.0%
19.1%
Little efrt
46.5%
39.0%
35.9%
36.9%
Some effort
22.3%
11.7%
12.0%
37.2%
High effort
6.4%
6.4%
6.1%
6.8%
Mean
1.1
0.82
0.78
1.31
Median
0.05
1.0
1.0
1.0
S. Dev.
1.0
0.88
0.88
0.86
 
 
No effort=0; Little effort=1; Some effort=2; High effort=3
Percentages denote the valid percent of the sample that indicated that
 
            effort score for that channel.
 
 Table 3
Channel utility
 
 
Newspapers
Television
Radio
Fish mags
Not useful
5.2%
9.0%
13.0%
8.8%
Smwht usefl
49.0%
50.8%
60.1%
61.8%
Very useful
45.8%
40.2%
26.9%
29.4%
Mean
1.41
1.31
1.14
1.2
Median
1.0
1.0
1.0
1.0
St. Dev.
0.59
0.62
0.62
0.58
 
Not useful=0; Somewhat useful=1; Very useful=2
Percentages denote the valid percent of the sample that indicated that
 
             utility score for that channel.
 
 
Table 4
Cognitive and affective risk judgments
 
 
Cognitive risk judgment
Affective risk judgment
Mean
14.31
34.81
Median
5.0
25.0
Standard Deviation
19.94
32.77
 
Responses could range from 0 (no likelihood/not worried) to 100
 
      (absolutely likely/as worried as I've ever been).
 
 
 
Table 5
Prediction of channel use (primary independent variables)
(Significant betas)
 
Newspaper exposure
Newspaper attention
Television exposure
Television attention
Radio exposure
Radio attention
Fish mag exposure
Fish mag attention
Channel cost
 
.132*
 
.124*
 
 
 
 
Channel util
.223****
.181**
.147*
.178**
.154*
.223**
.222***
.284***
Cogntve risk
-.183*
 
 
 
 
 
 
 
Affctve risk
 
.22***
 
.226***
 
.225***
 
.269***
Gender (m=1)
.114*
.119*
 
 
 
 
 
 
Year born
-.343****
-.17**
-.26****
 
 
 
.146*
 
Education
.141*
 
 
 
 
 
 
 
Income
 
 
 
 
.172**
 
.155*
 
Race
 
 
 
 
-.159*
 
 
 
R2
.233
.132
.084
.105
.064
.113
.067
.173
 
 
Betas are significant at
        * = <.05
        ** = <.01
        *** = <.001
        **** = <.0001
 
 Table 6
Costs for channels other than newspaper, television, radio and fishing
 
             magazines
 
 
 
 
Local govt. offcials
State govt. officials
University researchers
Physician
Govt. publications
No effort
16.8%
18.6%
22.2%
24.9%
17.2%
Little effrt
14.3%
10.2%
6.9%
15.3%
23.5%
Some effort
29.0%
22.0%
21.6%
32.1%
38.9%
High effort
39.9%
49.1%
49.4%
27.7%
20.4%
Mean
1.92
2.02
1.98
1.63
1.62
Median
2.0
2.0
2.0
2.0
2.0
St. Dev.
1.1
1.16
1.21
1.14
1.0

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