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PUBLIC TV SPORTS VIEWING: FANS ARE FINDING GOOD SEATS AT THE BAR by Susan Tyler Eastman and Arthur M. Land Department of Telecommunications Radio-TV Center Indiana University Bloomington, IN 47405 Phone: (812) 855-1700/332-2996 Fax: (812) 855-7955 Email: [log in to unmask] With special credit to telecommunications students of Indiana University whose observations and reports contributed greatly to this study. Submitted to the Qualitative Studies Division of the Association for Education in Journalism and Mass Communication March 20, 1995 ABSTRACT PUBLIC TV SPORTS VIEWING: FANS ARE FINDING GOOD SEATS AT THE BAR This study explored public sports viewing in bars and restaurants by means of 210 hours of observation and informal interviewing at six sites. Grounded qualitative analysis revealed four schema for contextualizing public sports viewing: participation in a membership community, opportunity for social interaction, access to otherwise unobtainable events, and diversionary activity. Situated between the at-home and the stadium sports experiences, public consumption of mediated sports combines the benefits of the control characterizing home television viewing and the sociability characterizing the group experience. PUBLIC TV SPORTS VIEWING: FANS ARE FINDING GOOD SEATS AT THE BAR Diverse pleasures and fan behaviors have been identified in recent studies of televised sport spectatorship (Brummett & Duncan, 1990; Crabb & Goldstein, 1991; Gantz & Wenner, 1995; Real & Mechikoff, 1992; Eastman & Riggs, 1994). Scholars have recognized that the meanings ascribed to sports broadcasts are produced as much by the viewers as by the broadcasters (Grossberg, 1992). Modern sport has become, as Goldlust (1987) states, "a distinct collective cultural creation" (p. viii). From a theoretical perspective, the performance and thus the consumption of mediated sports are dynamically problematic ( dialogic in M. M. Bakhtin's terminology, 1981). Viewers bring diverse personal and public histories of sports consumption and various degrees of fandom to their experiences of mediated sports, which interact with a given text. An important, though often overlooked, part of the negotiated cultural creation for the television viewer is the specific context or situation in which the viewing takes place. Moores (1993) stressed the situated or embedded nature of television viewing, referring in part to the ways the c ontext affects the meaning of an experience. As Real and Mechikoff (1992) have pointed out, more examination is needed of "the nature of the interpretive community in which the sports fan places himself or herself" (p. 324). Gantz and Wenner (1995) showed that the sports audience was "not a monolithic mass" and that the sports experience was not constant across viewers (p. 57). This study assumes that the context of sports viewing shares this diversity. It explores the contemporary dialogic of one sports subculture - the fan whose desired or acquired site of televised sport consumption and cultural production is a public place. What are the contextualizations of such sports spectatorship that draw these fans out of their homes and into the public setting? Public contexts for TV sports In addressing the pleasures and attractions of sports spectatorship, Duncan and Brummett (1989) note that most studies have not differentiated among the various kinds of spectatorship (called Public TV Sports Viewing Public TV Sports Viewing unwarranted totalization in Brummett & Duncan, 1990, p. 227). They censure generalization across all kinds of spectating even though significant differences exist among and within the experience of a game in the stadium, at home on television, or, they noted, through sports films and archives. Duncan and Brummett identified three dimensions for the study of televised sport spectating: the technology, the content or discourse, and "the social context and practice within which the technology and discourse operate" (p. 196). Their study concluded that "more in-depth work in the area of television sport spectating is needed, particularly studies of actual social practices during television spectating" (p.208). It follows then, that viewers' social practices may be quite different depending on where the television spectating takes place -- in the privacy of one's home, in the public setting of a sports bar, on a giant arena screen, or amid the noise and distractions of a mall display, in airports, a public hallway, and the like. Addressing part of this need, Eastman and Riggs (1994) explored the social context of the home, showing how fans watching televised sports negotiated and reinforced their desired outcomes by habitualizing their experience in idiosyncratic rituals. Ritualizing viewing is one common means by which fans alter their experiences with television to give the programs more relevance to their lives, and it is distinct from other forms of repetitive fan behavior such as habit, traditions, and superstitions. Eastman and Riggs situated personal rituals in the contradictions between television's immediacy and its mediation of the event, and accounted for idiosyncratic rituals as ways of establishing and reinforcing fans' group membership, creating fans' sense of connectedness to the sporting event, allowing fans fuller participation in the event despite the electronic wall, giving fans a sense of security in spite of the unknowable outcome of live events, and sometimes, even influencing that event when the fan is, or purports to be, superstitious. Eastman and Riggs saw private ritual behavior as "manifested fervor about some form of social entrance" (p. 28), and MacAloon (1984) found the experience of participation central to the efficacy of rituals, and claimed that rituals affect social transformations; they don't merely accompany them. Much has been written addressing the meaning of sports to society that explores fan motivations and provides accounts of public fan behavior while attending spectator events. Sloan (1979) identified six psychological functions that sports may serve for fans: 1) belonging needs filled by identification with a team; 2) diversion from the routine; 3) stimulation; 4) cathartic relief of tension and aggression; 5) entertainment; and 6) achievement vicariously felt through the accomplishments of their team. Gantz and Wenner (1995) ennumerate previewing and postviewing fan behaviors and more than a dozen exposure motivations. Duncan and Brummett (1989) unify the appeals of televised sports at a psychological level by looking at the commodified nature of athletics, the live, unfolding nature of televised sports, and the opportunity for viewers to identify themselves with the public personas of television stars.[1] Scholars such as Guttman (1986), Real & Mechikoff (1992), and Fiske (1992) have commented on the ritualistic nature of sports fandom, particularly in the stadium context, and the mythic functions sports serves in society. These studies identify parallels to the television fan's desire to more actively participate, to influence the outcome, and principally, to share a sense of community or membership in a group (Eastman & Riggs, 1994). It may be that the consumption of sports in public settings such as bars and restaurants seeks to more closely re-establish the sense of extraordinary community that is found at the stadium event than can occur in most home settings. Gantz and Wenner (1995) found "the exposure experience more tempered at home than at a stadium" (p. 70), implying that television mediation might limit fan participation. On the other hand, there is the intriguing phenomenon of tens of thousands of fans of New York Rangers hockey, Atlanta Braves baseball, and numerous college basketball teams gathering in home stadiums to watch away playoff games on the large monitors, cheering and jeering as though the games were actually being played before them. Since these events are available in their homes on broadcast television, the phenomenon supports Bragg's (1994) claim that fans desire cohesion, but it also suggests to these researchers that mediation itself may not define sports fan activity. Though not specific to sports program viewing, Lemish (1982) utilized Goffman's (1971) social rules framework for interpreting television viewing of all kinds in public places (hospitals, bars, lounges, department stores, etc.), concluding that: Viewing television in public places is not merely a phenomenon which consists of an aggregate of individuals viewers who have little in common with each other. Rather, it is an established phenomenon in American culture through which communication rules, in general, and specific public viewing rules in particular are created, molded and practiced (p. 779). From her observations, Lemish constructed four generalized rules of public viewing: (1) a public viewer of television adjusts to the setting; (2) a public viewer of television adjusts to other viewers, (3) a public viewer adjusts to the television set; and (4) a public viewer of television is open for television related social interaction. These rules might illuminate the particular nature of viewing televised sports in public places. What remains to be explored is how sports fans negotiate the site of consumption, how the setting mediates the fans' behavior and experience, and how their unique collective experience is produced. Gantz and Wenner (1995) pose a debatable dichotomy between the stadium and home viewing: For many, in-person attendance at the sports arena is problematic; commutes and ticket prices often are prohibitive. But, with sports programming saturating the airwaves and with VCRs there for timeshifting purposes, viewership is as easy as finding a moment's respite and a comfortable chair facing one's television set. We propose that the "comfortable chair" need not be in the home. This study builds upon the earlier studies of sports television viewing behavior at home and extrapolations of general public viewing "rules" by considering the ways in which sports viewing in public places creates an alternative meaning or relevance for the sports fan. In other words, how does the fan contextualize the viewing of sports television in a public setting? What does the public viewing experience offer that distinguishes it from viewing in the home or attendance at the stadium? METHOD Bars are one public context choice for sports fans that permit, even encourage, a mediated sports experience. According to press reports, there are about 4,000 establishments identified as sports bars nationwide (Mihoces, 1994). All have access to sports television, generally via satellite, as well as providing food and drink. Sports bars also provide a fluid group-viewing situation chosen by the fans. The audience for television is larger than is usual in homes, but the crowds at each site are far smaller than typically occur in arenas and stadiums. Sports bars were ideal for this study because: (a) most towns have many of them, (b) they are dedicated - to some degree - to attracting sports fans, the television viewers of interest to this study, and, at the same time (c) the participant observers could blend in among other fans while preserving their ability to record behaviors and conversations. Undergraduate students enrolled in a senior-level sports and television class at a large mid-western university acted as participant observers in six sites identifying themselves through advertising as "sports bars." Organized into 34 observer pairs and firmly instructed not to drink alcoholic beverages,[2] the participant observers were systematically scheduled for observation sessions on evenings and weekend afternoons over a four-week period in spring 1994 (from January 17th to February 13th) and again for two weeks in fall 1994 (from September 5th through the 18th). Observers spent from 4 to 8 hours over the course of repeated visits to the same site during their assigned week (see Table 1), with periodic on-site supervision by the researchers. Typically, 5 student observer pairs went to each site three times and re mained an average of 2.3 hours each visit. This procedure provided multiple observations at each site from somewhat different perspectives at different times of day and night and both weekdays and weekends. Observers were instructed to bring audiotape recorders and take detailed notes of observed behavior and conversations they participated in or overheard. Prominent sports being programmed at these times included NCAA basketball and soccer, NBA basketball, NHL hockey, PGA golf, and NFL football.[3] Detailed narrative reports for each visit, along with verbatim transcripts of audio-taped patron and/or staff interviews and conversational exchanges were prepared immediately following each observation period. Collectively, these reports represent over 210 unduplicated hours of on-site observation. To supplement these relatively naive observations, a researcher conducted audio-taped, open-ended interviews about sports viewing with permanent staff at five of the six sites. These were lengthy, informal i nterviews lasting 1-2 hours, which generally took place during slower afternoon periods. These interviews provided a double-check on conclusions drawn from the observations and supplied supplementary information on control of the television, sales and attendance figures, policies regarding patron behavior, and staff accommodation of fan requests. Still further information on the distinct ambiance of each site was obtained through another round of site visits in the weeks following the interviews. Training For the student participant-observers, four class periods were specifically devoted to training in effective methods of participant observation, such as role-playing the curious novice in inquiries and suspending stereotypes while observating. Students were instructed to use open-ended questioning of patrons and staff to explore beyond the superficialities of bar decor, fans' team clothing, and alcohol-driven cheering and jeering; they were to look for the commonalities of setting, negotiated viewer behavior, comments and conversations that are revealing of motivations and human needs, and then to note exceptions to common practices. They were directed to closely observe men and women of all ages and not to concentrate their attention on other college students. Training aids included practice sessions directed by experienced guest researchers, discussions of and handouts on what to expect, daily reprises of goals and methods, and ongoing class interteractions over the course of the 6-week observation period. Observation Sites Six midwestern sports bars/restaurants were chosen as sites for observation because they identified themselves by name and/or decoration with sports viewing. All locations were equipped with large-screen television sets and satellite receivers enabling them to offer many sports program choices. The situating of sports viewing within each establishment was particularly interesting. Just as establishments that serve both food and alcohol may differ on their emphasis as bars or restaurants, so too are sports bars distinguishable by their varying accommodation of sports viewing in relation to other available activities and attractions. Mihoces (1994) notes that "sports bars typically are decorated with the stuff of sports, cluttered collections that make dusting difficult but set the proper tone" (p. C10), adding, "but which are `true' sports bar is a matter of [patron] taste... Some like vintage hangouts; others prefer trendier venues" (p. C1). Food and drink played a major role in the activities at the sites, roles Gantza and Wenner (1995) have noted for sports viewing in general. Since all the sites served food of some kind (and thus were restaurants to varying degrees), it was not uncommon for some patrons to be interested only in their meals, especially during quieter times when no special sports programs were on TV. During these less busy periods, every site becomes more a restaurant and less a sports bar, and observers noted some customers paid little or no attention to the television during the course of their meals. For the especially busy nights of a home team game, however, some bars adapt themselves by streamlining their menus; as a waitress explained: "We get really busy on game nights, so we have to limit the menu to the more popular items because the kitchen doesn't have as much time to prepare, and we get behind really easy." While all six sites in this study featured sports memorabilia prominently (with an accent on local teams) and tuned in sports programming almost exclusively on their television sets, the extent to which sports television and patron involvement was accommodated varied widely. At one extreme, televised sports served merely as an accessory to dining; at the other extreme, televised sports were the central attraction for patrons and distinctively identified that particular establishment.[4] Interviews, student reports, and directed discussion among observers revealed six factors influencing the relative strength of an establishment's emphasis on sports viewing in the perceptions of patrons (at least in the midwestern college town where this study took place): (1) investment in sports reception technology (multiple or wide-angle satellite receivers); (2) number and size of television screens; (3) physical layout of seating in relation to placement of television sets; (4) quantity and kinds of sports paraphernalia displayed; (5) management policies regarding program selection; and (6) day-to-day staff accommodation of patron's sports viewing activity. In seating capacity, the sites divide into a group of three with more than 300 seats, two with around 200 seats, and one with fewer than 150 seats. Brief descriptions of the observed sites follow in ascending order of strength, from sports viewing as mere accessory to sports viewing as primary appeal. Site A titles itself a "deli," although it is more readily viewed as a family restaurant serving alcoholic beverages with a meal. Located in the midst of a large suburban shopping area, the restaurant has four rooms of different sizes holding 324 patrons. In the very large, high-ceilinged main dining room, there is no proper bar. Local college basketball items and national team sports paraphernalia are abundantly on display on the walls and over the service bar. But because the room is so large, the items are generally quite distant from patrons so they seem small and do not immediately capture the eye. A large screen TV set dominates one end of the central dining room, and smaller TV sets are suspended in all appropriate corners. There are three additional small booth-lined rooms, two with TV sets, one without, and only one of which has sports decorations. Altogether, there are only 9 television sets, including the large one. Though sports is always playing on the screens, management described the context as "more of a sit-down restaurant than a true sports bar. People mainly come here to eat; watching sports is secondary." However, on radio, this site advertises itself as a place "to come watch the game." Site B is located very close to the college campus and was referred to by observers as "your typical college bar." Built on two levels and holding 350 seats (the largest of the sites by a few seats), the lower section includes three narrow two booth-lined rooms and a bar, with a total of 10 TV sets, one of which is a large projection set. Upstairs are two additional low-ceilinged rooms with a service bar and 5 additional TV sets, one of which has a large screen. Autographed sports photographs, mostly of local players and team memorabilia, mostly from local teams, are scattered on walls near tables. TV sets are suspended in at least two corners of each room, with a large-screen TV set serving the larger rooms on both levels. The staff described Site B as "basically more of a late-night bar. Students come later at night, and it's packed on weekends. There are exceptions, but for the most part students don't usually come here for sports." (The implied message was that they come for drinking, and to a lesser extent, eating.) Site C is the smallest site. Located on the outskirts of the town proper in a largely working class area, it has a dance club below which attracts much of the business on weekend nights, and it has a sandlot for volleyball adjacent to the building. Compared to several other sites, only a small quantity of sports paraphernalia is evident; several area team football helmets are displayed, along with some team logos and network banners, but the rooms are too dark to reveal much else. The lounge area consists of two open rooms with a long bar, seating only 140 people. The bigger room offers two large screen TV sets with two additional sets placed above the bar. The adjoining room has pool tables and a video poker game, with one modest-size TV set suspended in a far corner. A staff member acknowledged a steady clientele of "regulars" who come by after work for a drink. There is also a small crowd of "sports fanatics" who regularly attend on weekends and occasional weekday evenings. Like Site B, Site D is also close by campus and attracts a largely student clientele. Although it has one of the smaller seating capacities (only 197 seats), the interior is dominated by far the largest projection TV in town (and 8 by 8 foot screen holding a 6 by 8 foot projection picture). There are two levels of tables and chairs forming a horseshoe with the screen on the open end, allowing patrons both upstairs and downstairs a view. Six additional TV sets are suspended at strategic locations, some at the bar. Beer marketing and some local college sports team paraphernalia cover large sections of the walls. Site D is unique in that it offers an interactive trivia game which patrons may play by checking out a remote computer keypad. Any of the suspended TV sets may be tuned to a special trivia network channel which shows questions (many sports related), answers, and player scores. This site differs from Site B in that its seating is directly focused on the TV sets. Site E is located nearest downtown and away from campus but still attracts many students. There are two principal rooms, holding 324 seats (placing this site in the larger group): one surrounds a central bar equipped with booths and tables where there are 8 TV sets; the second is a "game" room containing 10 TV sets and tables and chairs as well as six pool tables, arcade games, and other electronic games related to sports activities or testing sports-related skills (basketball shots, field goal kicking). A large-screen TV covers a corner of the game room and is visible from much of the adjoining room as well. Team sports and beer marketing paraphernalia decorate the walls of each room. Unique to this establishment is a sports message center readout suspended near the bathroom entrance. This device offers constantly updated sports score information. Site E, while unmistakably dedicated to a sport theme, offers many attractions other than watching televised sports. Site F is located halfway between campus and downtown and attracts both students and businessmen. It has five separate rooms holding 212 seats in addition to the main bar. Year-round beer marketing paraphernalia, city softball league trophies, and college team logos keyed to the season are prominently displayed, although beer signs dominate. In addition to a covered outdoor atrium, there is a main bar and adjoining room and three rooms secluded towards the back. One back room includes pool tables, but for the most active sports viewing times (such as NFL Sundays), these are covered and used as tables for seating. Another small back room is dedicated on those days to the local Cleveland Browns fan club, and a large "Browns-backers" banner is displayed facing the room's entrance. What makes Site F unique is its abundance of televised sports program choices, with 2 large-screen projection sets and 16 other suspended TV sets. Most of these are hung in grouped rows of five, allowing bar patrons to watch five games at a time. This was the only site where the full slate of NFL games, college soccer, and NHL hockey are pulled off satellite (thanks to numerous receivers) and regularly made available if requested by patrons (and they nearly always are).[5] The owner commented that "some people are sports freaks, and they come here to watch four games at a time." Since all the sites catered to the general public, acceptable dress covered a wide range but was usually very casual. In the case of home team games, college colors were certain to be present in the form of t-shirts, sweatshirts, and caps; yet they were not always dominant. One hostess noted in an interview that she looks at team clothing as a clue about whether that person or group would prefer seats with a clear view of a television screen. Data Analysis Reports of observations and interview transcripts from all sites were analyzed using the constant comparative method of grounded theory development as outlined by Glaser and Strauss (1967). First, the raw data were separated into units consisting of site descriptions, narratives of patron activities, reprises of patron and staff stories, conversations and other comments, and interpretations provided by observers, staff, or patrons. Then, in successive stages, incidents/stories were compared to locate emergent categories; the properties of each category were coded and recompared, and then outlyers re-integrated wherever possible. Finally, descriptions, narratives, raw comments, and interpretive comments were reduced to their underlying uniformities and condensed into reasonable and serviceable explanations of the fan contextualizations of sports viewing in public settings. Prime exemplars of each contextualization were isolated to incorporate into this paper. RESULTS Several non-exclusionary schema best contextualized the activity of sports viewing in public places. Of these, four contextual categories illuminate the role of context in shaping the fan's experience by implying motives for seeking out a public place such as a bar rather than a stadium or a private place such as a home. One additional aspect--that of control over media--accentuates one further layer of context. These schema operate at different levels, and may reinforce each other and operate simultaneously for some fans. In this study, it was found that schema were subject to change over the course of an event as the perceived cultural importance of the sporting event influenced the fans' level of involvement. Community Participation as Membership As has been widely recognized by media scholars, group viewing is closer to the experience of actually attending a sporting event and gives the fan a greater sense of connectedness and membership in a group than watching in private. Sloan, (1979), Gantz (1981), Chandler (1988), Crabb and Goldstein (1991), Eastman and Riggs (1994), and a host of other scholars acknowledge the important role of sports in establishing an individual's sense of membership in a community. Fan clothing establishes the claim to group membership, but participation in viewing verifies that claim. Moreover, membership feelings are enhanced by watching sports with others, and the public context supplies moments of acknowledgement and acceptance by other fans. A participant-observer pair from Site C expressed the situation this way: At one point in the game, (local player) drilled an important three point basket. Finally, the lack of communications between tables had been broken. Each table cheered loudly, and approving glances were made toward one another. Then one man started talking to the entire bar, saying `(He's) a first round draft choice for sure!' The members of all four tables started talking casually about the (home team) basketball star, and from that point, the mood of the room changed immensely. There was an unofficial type of friendship built, some sort of bond, that linked us together. Our cause was to see (home team) do well. Fans distanced from their favorite teams also come looking for a sense of group membership: "Look at this place, a great bar filled with Notre Dame fans. This is what life is all about." Another was unsuccessful searching for fellow fans of his team: "I came here because I figured there'd be other Bronco fans here who [sic] I could chat with. It makes watching the game more fun." However, for some fans, the experience of watching sports in a public setting goes beyond acknowledging group membership; the dynamic nature of the public experience helps the viewer participate actively in a community which rewards the viewer for fan behavior. Stadium attendance may also accomplish this goal but is not an option for hard-to-attend events. A desire among televised sport viewers for approximating the stadium experience is noted by Eastman and Riggs (1994), who observed that, "Many fans create [in their homes] a stadium experience to heighten their participation in a game" (p. 261). They refer to the display of posters and pennants along with the consumption of ritual foods and drinks and associated activities. In a similar fashion, sports bars become stadium-like creations that have their own special rewards, including active participation in a community. As one young fan new to the sports bar scene enthusiastically explained: I heard that it was a lot of fun watching the games here. I just turned 21 two weeks ago, and I figured that I should come out a see what it's like. It's more exciting watching it here. You have so many people here watching and cheering, it just seems more exciting. It's more like you're at the stadium, except here you can get drunk without getting hassled or in trouble. One "regular" in our study found that he actually feels "at home" in the sports bar: "The people are serious sports fans like me. I feel right at home. I try to come here every Monday night in the fall to watch Monday Night Football with friends of mine." There seems to be an interaction between site and an event's uniqueness. According to many fans, games that hold the status of a "special event" for the viewer are more fittingly viewed in a public place. Watching a game in a public place adds to the event's meaning and importance. One observation echoed in all the site reports was that the greatest number of customers come to watch the home team games, even though they are available to watch on television at home or possibly even to attend in person. These games and the Super Bowl are widely acknowledged as special events, and other televised games do not draw in patrons nearly as well. One home team fan put it bluntly, "If it's a team I could care less about, what's the point of going out in public?" Proximity to the television was a general indicator of involvement. For special events, groups arrived early specifically to get seats close to a particular screen. Even during periods of low activity when clear lines of sight to the screen were not a problem, solitary patrons or small groups would often seat themselves as close as possible to the TV set showing a game that interested them. One waitress advised arriving plenty early on home team game nights: An hour and a half [early] will get you a good seat so you can see the TV. For the (arch-rival) game, you had better get here about two hours before. It was really crowded for that game, even though there was eight inches of snow on the ground, and it was minus 32 degrees outside. One home team fan claimed he watches in public whenever he can't attend in person: "I haven't missed a game whether I'm at Memorial Stadium or watching it on TV for a long, long time. So when I can't attend the game in person, I will go somewhere to watch it on TV. Here I am!" Other fans seem to prefer watching at home, noting "when I'm at home, I can be lazy on the couch a flip through the stations if things get boring. Also, I can have the TV set on while I'm doing other things around the house." But he and others confess, "if it's a big game, I might go out with some friends to watch it." When no special event is being viewed and/or patrons are few, collective behavior was seldom observed. One pair of participant observers put it this way: The crowd this night was very small, and not much was going on in the restaurant. Everyone was engaged in their own conversation and ignoring the television completely. Only a few people dining by themselves acted as if they were even interested in the t elevision (Site D report). Social Interaction as Unification There is no question that the presence of sports television can serve as a tool or medium for social interaction on a personal level. It functions to provide a sense of cooperation in a (superficially) competitive situation. Sports conversation is widely recognized as an especially acceptable ice-breaker, providing an attractive topic for interacting with total strangers. Crabb and Goldstein (1991) state: Sports are frequently considered safe topics of conversation, particularly among American males. Introducing the topic into conversation produces, if it does not already exist, a `nonserious' or mock-serious tone to social interaction. Within this nonthreatening context, however, heated argument and debate may occur (p. 367). Lemish's (1982) fourth rule of public viewing of television holds that viewers are open to discourse regarding the programming. In this study, one patron who expressed a preference for watching games in public said: "This bar has a very pleasant atmosphere. It's good to get out of the house, you know. Instead of being home alone, I can talk to strangers like you about sports, which I have always enjoyed." Another frequenter of one sports bar acknowledged that simply watching sports may be better accomplished at home (clearer view of picture, better concentration through fewer distractions and interruptions), but the sports bar adds another layer to the experience: I get less involved when I come to (Site B) because I'm more preoccupied with the people around me. I can always just (watch) at home, but I'd rather watch the game with a bunch of other people. If you really want to watch, stay home, but here it's a social thing. Events in the game being watched often stimulate conversations of the nature of: "Oh, ouch! That's exactly how I tore my back muscle playing football." "You hurt your back? I broke my arm..." As any fan recognizes, sports-inspired exchanges often include non-conversational expressions such as cheers and moans, or non-verbal acts such as high-fiving and drumming on tables. It must also be noted that the exchange need not always be positive, as frustrations with the game were as common as positive reactions within the public space. One observer-pair at Site C during the Super Bowl encountered this behavior: When Thurman Thomas scored on a five yard touchdown burst, our table jumped up in celebration. Plenty of assorted boos were shouted toward the television, and many more sent our way. There was a growing feeling of resentment toward us, and we heard comments like `Shut up!' `What a bunch of losers.' And even: `We're going to kill you,' I assume talking about Buffalo (the offending team). But on another level, interactions among public sports viewers unifies the individuals, creates a community and identifies the individuals with the community, paradoxically both because of and irrespective of their team partisanship. In the words of two observers: We were about to observe the people's reactions to the Colts being beaten by the Tampa Bay Buccaneers. The comments we heard were all negative towards the Colts. We heard someone say, "The Colts' secondary is terrible." Another man replied, "It's not the secondary; they're not getting any pressure on Erickson." And someone else said, "If Erickson can pick the Colts apart, I'm going to hate to see what Marino and Kelly do to them." All these comments reassured us that the audience was full of football fans, due to their knowledge of the game, but they were not Colts fans. Betting is another social interaction noted numerous times as being inspired by sports viewing, one viewer pleading, "If my name is Herschel (as the football player), will you buy me a beer?" Another fan admitted, "Sometimes we bet on plays or points, then drink if we lose the bet." Others admitted to patronizing certain sites because they can place bets with resident (but illegal) bookies as they watch. Members of the bar/restaurant staff recognized the "ice-breaking" role of game-related comments and used them to their commercial advantage: "When I see two guys or a group of guys watching a game, I usually use conversation relating to the game to break the ice and to establish a relaxed atmosphere." Presumably, this results in better tipping as well as more pleasant working conditions. Many waiters and waitresses also noted that they use the game being viewed to set the timing for "checking in" with patrons, who feel they only want to be approached when play is stopped or during commercial breaks. Some women found the atmosphere of the sports bar to be conducive to social interaction of a more directed sort: "I think this is a great way to meet guys! The ratio of guys to girls is really in my favor. Also, I heard that a lot of athletes hang out here, so I hope to meet some of them." One woman referred to it as "Ladies Night Out. We come here, drink a few beers, tell some funny stories, and maybe meet a few nice guys." Another woman added, "we're not intimidated because we are the only girls here right now; the guys are intimidated by us. They think we must know a lot about sports because we are here, but that's not the case at all." Such social characteristics of the public context are not commonly available in private viewing contexts and are circumscribed by the inflexibility of seating in stadium situations. Moreover, Duncan and Brummett (1989) have suggested that social interactions about sports can "unify the myriad of glances into a spectacle" (p. 201), which may refer most directly to such megaevents as Super Bowls and Olympic opening ceremonies, but which can be applied to consumption and production of sports in a bar. It may be that the very dynamics of communal interactions among fans in a public place generate a mini-spectacle. Certainly, group viewing reinforces the specialness of many sporting occasions, raising them beyond the ordinary. Unusual Access as Fan Legitimation The function of insider discourse as a means of fan legitimation is widely recognized, and Fiske's "excessive reader" (1992, p. 46) has special status among sports fans. Sports knowledge can even twist gender roles, as we see in this interview: Q: You seem to be the only girl interested in the game. Why is that? A: I wouldn't say the only one because three of my friends are here too, and they like football. When it comes to knowledge though, I guess I know a lots more than they do. Q: Why do you say that? A: Because they like it because it's popular. I like it for the sport of it. I grew up going to Giants games with my dad. I don't have any brothers, so I guess my dad tried to make me his son a little bit. I know more than any girl you'll ever know. I know all the rules and everything. I'll give you ten bucks if you can find another girl in this bar that knows as much. Q: Don't you find it hard to pay attention to the game when you're at a bar with friends who don't care or understand as much as you? A: At times. I really try to pay attention to the game, and sometimes it is a little distracting with my friends asking me questions and being loud and stuff. Q: Why not watch the game in private in your own room? A: A few reasons. First of all, you can drink and eat during the game. There are a lot more people to talk to at halftime, and if I can teach my friends something about the game in the process, it makes me feel good. I think there needs to be more women sports fans; it's not just a male thing. Thus, for this fan, sports knowledge was not only inherently authenticating in a way that reached beyond her gender, but teaching about sports had further legitmating and socially rewarding functions. The increased availability at public places (via satellite dish and/or cable) of many channels of televised sports programs provides patrons with greater access to more and different events than may be available in their homes. One enthusiastic football fan stated: "You can't beat Saturday or Sunday in here! No matter what game is on, you can see them all. It's great; they have every game on television instead of sitting at home and watching one game." Another baseball fan added: "I used to come here on Sundays to watch ESPN's coverage of the baseball game of the week. I live out in the country and can't get cable." Some specific (usually NFL) team fans patronize sports bars to get around the limited choice of games available at their homes, even admitting they would stay home to watch if it were available there. One owner noted that bettors come to access numerous games occurring at the same time. A staff member noted that while most viewers crowd the large screens, "the seats at the bars are taken up by the many gamblers who regularly bet on the games. They can view as many as 5 different games at a time." During NFL games, viewers participating in "rotisserie leagues" (where winning or losing is based on the performance of individual players on different teams) can also keep track of more information than would be available by watching any single game. Three patrons put a different angle on the access provided by sports bars: "My wife won't let me watch a game at home 'cause she always wants me to do something else. So I just come here and watch what I want." Others noted the value to them of access to information not otherwise available: "I enjoy the fact that you can get a lot of inside stuff on (home team) players and teams. I heard about the Bailey surgery months ago from one of the guys here. If you keep your ears open, you can find out a lot." Since these games are commonly available on home television sets, one must ask what the viewer gets from seeking out games of a particular team, hard-to-find televised games, or nontypical sporting events. These behaviors appear to be means of affirming the sports viewers' status as real fans, of legitimating themselves as serious fans. Not only does knowledgeable discourse of sports talk validate a fan, but seeking access to more exclusive events enables a fan to claim special status as a serious sports fan (and a bettor). Diversion as Entertainment and Modeling For nonfans or the serendipitous viewer, watching sports in a public place serves as an attractive and acceptable diversion while waiting, eating, drinking, talking, or engaging in other activities (pool, darts, crossword puzzles, schoolwork). Watching sports helps to mark and pass the time. Lemish (1982) noted that watching television often served these purposes for those who found themselves engaged in other activities in public with a television set on nearby. Gantz (1981) and Gantz and Wenner (1995) list "to pass time" between more engaging pursuits as a stated use for watching sports at home. As already noted, some patrons came to the sites primarily for the food: "I like to eat here. It's a nice place. If there's a game on I'll watch it, but that's really secondary." Some came for the drink: "We just came to relax and have some beer. The game is a bonus." Others sought to mix dining and viewing: "My girlfriend and I had plans to go to dinner, and we figured that if we came here, we would also be able to watch the game." Still other patrons were unexpectedly held by the attraction of televised sports: "We just came here for something to eat, but the game started before we left, so here we still are." Some sites mixed sports television with other entertainment attractions to broaden appeal: "There's a lot to like about this bar. First of all, I can watch the game while drinking and hanging out with friends. There are many cool video games to play also. This place is fun." For some sports television viewing helped to sustain a level of entertaining engagement: "This place is cool, because even when it isn't crowded, it's still kind of noisy and busy, and I can watch games at the same time, if I get bored playing pool." Some patrons and staff noted the effects of drinking can turn sports viewing from a focus to a diversion. One patron initially claimed: "We are here for one reason and one reason only, to watch football!" But he later confessed: "Actually, sometimes after the third quarter and my third pitcher, it gets a little hard to pay attention." Referring to the social compatibility of sports viewing and drinking, one astute waitress observed: "I would say that most people who go out to bars go out to drink. I think it just makes them feel better to be able to say they're going out to watch a game." Finally, for some viewers, the public behaviors of sports fans can serve as social modeling. Learning how to become a fan, how to adopt the fan persona, and how to legitimate that role are probably internalized incrementally over time through exposure an d participatory trials. Observers reported that some international students appeared to be learning to be "midwestern home-teams fans." In one particular example, some Pakistani students revealed acquired knowledge legitimating their participation: "Why isn't Bailey penetrating more?" "Why is Henderson shooting from the perimeter?" "Where is the rebounding?" Inadvertant as well as selected exposure to sports fan models in a public context invites such social learning and behavior. Rules, Rituals, and Control The widely recognized personal need for control over one's environment surfaces in the rituals and rules of public places. One issue of interest is control over the display on the TV sets. As a rule, the bartender had set control at the observed sites, and in nearly all cases the programming was exclusively sports. The sole exceptions were infrequent appearances of CNN or CBS newscasts. There were two instances where a remote control of a particular TV set was given to a patron, but only when very few (and uninterested) other customers were present. Specific games could be requested by the patron through bartenders, on a first come/first served basis, provided there was an available monitor. When patrons were sparse, bartenders would occasionally search the available channels for the most enticing sporting event, either awaiting a reaction from nearby patrons or simply scanning for their own purposes. The occasion of "special events" such as home team games and the Super Bowl superseded individual requests for other events, and all monitors would be tuned to the same program for the event's duration (usually including pregame and postgame). Certain distinctive rules and rituals of behavior call out to be briefly illustrated because they uniquely characterize bars as a kind of public place. These may consists of acts of offensive language or extreme behavior (throwing items, jumping in front of others). Only rarely in our observations were such behaviors outrightly censured by other groups or individuals. Instead, there was a continuing negotiation of proper viewer behavior that usually resulted in a quieting or diminishment of the offensive practice, similar to instances Lemish (1982) noted in her study. On rare occasions, those not appreciative of the reigning social atmosphere left the bar: "Most people were not concerned with the (broadcasters') commentary on the game. However, one table was annoyed by the fact and left after the first intermission," noted one observation report. The majority implicitly exercised control over minority groups by means of domination, as observer reports indicated: As the (home team) game got closer to game time, the noise level in the bar grew increasingly louder. Then the clock showed 7:30 p.m. The music system was shut off and all the TVs were tuned to ESPN's broadcast of the game. At this moment the crowd began to holler, whistle, and clap as the screen showed the players warming up (Site D report). Another report brought out typical fan behavior: People were yelling, cursing, slamming the table, and drinking. With all the noise and talking, it was really loud. No one was concerned about being too loud or obnoxious. It was hard to hear the TV, and one guy said to the waiter passing by, "Hey, can you turn it up more?" One viewer (not part of the larger group) complained about the room being too loud and crowded and said, "I should've stayed home. I can't even hear" (Site F report). The increasing sound volume associated with highly vocal viewers of questionable sobriety seems to be an accepted part of the sports bar scene. Arriving and sitting with a group seemed to heighten the viewers' overt expressions of arousal. Observers consistently commented: "People who were in groups had no inhibitions toward expressing themselves. It was obvious that they were comfortable with their friends and were not self-conscious about being noisy." Other observers discovered that some groups of fans raised the game meal to the level of ritualized behavior advanced by Eastman and Riggs (1994): Sean and Tad made it clear that they watch every game (the ones they don't have tickets for) at (Site B). They show up early to sit at the same table, order the same food, and get two pitchers of the same beer prior to each game. Even more impressive was the fact that they could point out other people in the bar who did the same thing. There were also frequent observations of drinking games associated with a particular bar, game result, or player, as one waitress noted: These girls said, `If we win by 15 points, we are doing a shot.' Well, we were winning by 15 points, and they did the shot. And then they said, `If we win by 20 points, we'll do (another) shot.' Thank God we didn't win by 20 points. They'll do things like that. Some people will drink when (local player) scores. Everyone will have their own drinking game (Site B report). Other games involving drinking were common among the younger viewers, but no such games involving food were observed. Interviews with staff indicated that patron drinking tended to increase with especially positive or negative game results - in other words, tight games led to less drinking as fans remained more involved with the activity of watching. These ritual activities may be necessary to create a sense of unity among disparate, unacquainted, and even competing viewers. As Levi-Strauss (1966) noted, competitive games operate disjunctively: They separate audiences into "winners" and "losers." At the same time, commonly identified rituals of clothing and behavior have a unifying impact; they operate conjunctively to connect individual audience members. Real (1989) applies the conjunctive and disjunctive concepts to stadium behaviors, but their workings are even more evident in the physically closer environs of bars and restaurants. CONCLUSIONS That television sports viewing has become an essential concommitant of eating and drinking in many establishments, especially in college towns, is readily demonstrated by extent of the owners' investments in satellite dishes, large screen projection sets, and multiple TV sets place prominently and tuned to sports programs. However superficially alike, different establishments go to varying lengths to attract and cater to public sports viewers, and their viewers can uniquely contextualize their sports experience. As Duncan and Brummett (1989) concluded, the technology and discourse of sports define the social context of these public places. This analysis suggests that the fact of mediation is not as important as the context of consumption. Observations of bar sports viewing in this study generally fell in line with earlier studies of sports spectatorship (Sloan, 1979; Real & Metchikoff, 1992), sports viewing at home (Eastman & Riggs, 1994), and public viewing of television (Lemish, 1982), but situated the mediated public experience between that of stadium witness and home viewer, partaking of both but contributing unique enhancements and mesh of characteristics. Some social practices of public sports viewing created a stadium-like context: the presence of other fans of the same team; an overwhelming sports presence arising from big TV sets viewable from almost any angle and colorful sports paraphernalia used as wall decoration; an abundance of fan clothing on patrons; and a widespread sanctioning of arousal in public cloaked as fan behavior. These aspects of bars permit the unification of strangers within a public social context. On the other hand, other aspects of the public social practice seemed to reflect the home sports viewing experience: mediated consumption of a professionally-produced product; selective viewing among many competing media options; ritualized private fan behaviors; and the ability to easily move in and out of the viewing experience in an environment of friends and family (or, occasionally, alone). The home-like aspects of public viewing contribute to personal control and such social practices as escape and relaxation. Moreover, all experiences were much enhanced for the committed sports fan when the games had acknowledged cultural importance and were diminished to the degree that the televised events lacked distinctiveness. Recreating the stadium experience with the convenience and control of the home in the public context seemed to combine, for many fans, the best of both worlds. On the theoretical level, this study adds to scholars' understanding of public viewer and sports fan behavior by distinguishing classes of behavior too often totalized (the "unwarranted totalization" of Brummett & Duncan, 1990, p. 227). The results challenge the conception of televised sports viewers as couch potatoes, and challenge the idea of television viewing as distinct from other, more elite, forms of entertainment, such as theater and concerts. Public sports viewing in this study demanded the high activity and investment levels commonly associated with live event audiences. It showed proactive engagement with the screen, which authenticated the sports fan, just as knowledgeable discourse and public celebration legitimate the fan. Although observational research of sports viewing in a college town has limited value for generalization and cannot be advanced as a complete picture, it reveals the multiple layers of contextualized sports experiences and the need to avoid totalization of the sports activity. While fans in general (of Elvis, of Star Trek, of romances) are typically marginalized as deviants, Fiske (1992) held that sports fans are usually (perhaps because of sports' masculine appeal) to be viewed as mainstream and not denigrated within the dominant value system. As part of a mainstream group, sports fans have varying levels of engagement regarding sport, team, or individual. In bars, sports bar patrons (mostly male) legitimated their sport fan status through their social interaction; in contrast, some female patrons legitimated their social interactions through their fan status. For either sex, knowledge and behavior genderized the fan. Of particular interest were those sports fans seeking group membership by actively participating in the near-at-hand social communities that occur in bars, and those for whom sports conversation in a public context served as an acceptable vehicle for personal interaction with others, especially strangers. Thus, for many of these fans, television viewing in public serves special participatory and social needs not met wholly either in the home or stadium context. Although MacAloon (1984) directs attention to the necessity of participation for the efficacy of rituals, in this study, rituals became the play of participation. Unlike some private ritualized behaviors described by Eastman and Riggs (1994), in bars the rituals of cheering, betting, public beer consumption, and the like were treated with little seriousness and not expected to have consequences for the game. Group participation and related social discourse became ends in themselves, disassociated from the mediated event. Understanding the contextualizations of television viewing has value to media practitioners and producers because it illustrates the considerations that make certain televised events more suitable product for the fluid sports bar context. For example, fo rmal production accommodations should be made for the level of distraction which affects all publically consumed sports programming, and advertisers of bar products should take closer note of the character of point-of-purchase displays in terms of distance from patrons and television sets, and, one presumes, seek the ability to attract attention within the TV viewing context. This understanding of the public sports viewing context also has importance for media and cultural scholars because sports fans often made great efforts to produce viewing experiences outside the traditional structures of consumption in ways that better revealed their inner needs. Although some sports viewers merely consumed the televised event, others actively constructed their sports experience to accentuate social ends in private, public, and stadium contexts. Table 1. Hours of Observation and Numbers of Site Visits. Establishment Hrs. Observed No. of Visits Site A 33.75 17 Site B 39.75 16 Site C 35.0 17 Site D 42.0 18 Site E 20.0 11 Site F 39.5 16 ____ __ TOTALS 210 95 REFERENCES Bakhtin, M. M. (1981). Discourse in the novel. In M. Holquist (Ed.) (C. Emerson and M.Holquist, Trans.), The Dialogic Imagination (pp. 259-422), Austin, TX: University of Texas Press. Bragg, R. (1994, June 13). Stanley Cup of comfort: This year? New York Times, p. B12. Brummett, B., & Duncan, M. C. 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Chicago: University of Chicago Press. Lipsyte, R. (1994, June 13). No matter what happens, let's stay together. New York Times, B7. Lister, V. (1994, September 20). Tuning into the right games essential for a bar's success. USA Today, C10. MacAloon, J. J. (1984). Olympic games and the theory of spectacle in modern societies. In J. MacAloon (Ed.), Rite, drama and festival (pp. 241-280). Philadelphia: Institute for the Study of Human Issues. Mihoces, G. (1994, September 20). Sports bars serve up fun and fan fare. USA Today, pp. C1, C10, C11. Moores, S. (1993). Interpreting audiences: The ethnography of media consumption. Thousand Oaks, CA: Sage. Murphy-Baran, T. (1994, July). NFL Sunday Ticket provides programming punch for dish owners. Pro Football Weekly, 9, p. 25. Real, M. R. (1989). Ritual analysis: The global Olympic event. In M. Real (Ed.), Super media: A cultural studies approach (pp. 222-249). Newbury Park, CA: Sage. Real, M. R., & Mechikoff, R. A. (1992). Deep fan: Mythic identification, technology, and advertising in spectator sports. Sociology of Sport Journal, 9, 323-339. Sloan, L. R. (1979). The function and impact of sports for fans: A review of theory and contemporary research. In J. Goldstein (Ed.), Sports, games and play: Social and psychological viewpoints (pp. 219-262). Hillsdale, NJ: Lawrence Erlbaum. Zillman, D., Bryant, J., & Sopolsky, B. (1979). The enjoyment of watching sports contests. In J. Goldstein (Ed.), Sports, games and play: Social and psychological viewpoints (pp. 297-337). Hillsdale, NJ: Lawrence Erlbaum. Endnotes [1] Duncan and Brummett (1989) apply the psychological terms fetishism, voyeurism, and narcissism to their concepts of sports' appeals. [2] The pairings were t o ensure greater safety and to keep the research task salient; all participants were ove r 21 years of age. [3] Industry consultant Mike O'Harro claims that NFL football, colleg e basketball, and college football are the only events that draw large mas ses of people into sports bars, but argues that other sports should also b e available on television to attract both specialty fans and casual viewin g. He notes that "Sports becomes ambience: It's the only thing you can watch on TV wit hout sound" (Lister, 1994, p. C10). [4] Sports bars generally specialize in their decor , emphasizing memorabilia of some particular team (Giants, Bears, the loca l college team) or a sports theme (quarterbacks, baseball, coaches, all-Mo ntana--[both Joe and the State]), so that each bar in a city has a disting uishing characteristic (Mihoce, 1994). [5] In the Spring of 1994, the NFL became "marke ting partners" with sports bar owners across the country by licensing them to receive descrambled satellite transmissions of all non-home NFL games. The fee char ged for this privilege is based on fire code ratings and begins at $399 for sports bars seating 50 or fewer (Murphy-Baran, 1994). According to the manager, Site F paid slightly over $1800 for its license.
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